Manly Pacific Hotel Sydney - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,891 reviews

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Manly Pacific Hotel Sydney - MGallery Collection - Image 1
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55 North Steyne, 2095 MANLY, Australia

Description

Hotel extras

  • Manly and ocean-view rooms, many with balcony

  • Rooftop pool with panoramic views

  • Modern fitness centre

  • Ocean-view dining, at Bistro Manly

  • 9 flexible event spaces, ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Hotel Sydney - MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Telephone
Fax +61 2 9977 7822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,891 reviews

TripAdvisor Rating  4.0/5  64 reviews

Great location

Customer review rating 4.5/5

Elisabeth Friends - Confirmed reviews ALL

A beautiful, light filled establishment with a strong service commitment. Excellent position with great access to beach and restaurants.

Dear Elisabeth, Thank you for your kind words regarding our location and service. We are delighted to hear that you enjoyed your stay and appreciated the beautiful ambiance of our hotel. We look forward to welcoming you back in the future. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Stunning location, beautiful rooms and excellent staff

Customer review rating 5.0/5

Allison E. Couples - Confirmed reviews ALL

Situated in the heart of Manly Beach, the hotel has been beautifully renovated… All staff are attentive and courteous. It’s a go to place for a quick getaway ☺️

Dear Allison E., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our stunning location and found our staff attentive and courteous. Your kind words motivate us to continue providing exceptional experiences for our guests. Goodbye, Manly Pacific Hotel Sydney - MGallery Collection

Great location

Customer review rating 3.5/5

L K. Families - Confirmed reviews ALL

Late arrival, okay check-in. Room big enough and fairly clean. Concierge was lovely and engaging - made us feel very welcome and was helpful on check-out. I feel that reception staff could be more engaging and interact with guests regarding taking an interest in the guests holiday. Customer service gives a greater customer experience.

Dear L K., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and appreciated our concierge's hospitality. However, we regret that the reception staff did not meet your expectations in engagement. We value your insights as they are essential in enhancing our guest experience. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Perfect spot in Manly

Customer review rating 5.0/5

Andrea G. Couples - Confirmed reviews ALL

The hotel was absolutely perfect for our stay here! Highly recommend staying here. Clean, gorgeous, and right on the water!

Dear Andrea G., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and appreciated our location and cleanliness. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Manly Pacific Hotel Sydney - MGallery Collection

Great location, service ok

Customer review rating 4.0/5

Jo Families - Confirmed reviews ALL

Stayed in coastal villa suite with included extras such as Breakfast, non alcoholic minibar and snacks and complimentary tea and coffee. The suite room was as expected, large and mostly clean - however a used dirty dishcloth was in cupboard under sink which didn’t give great overall first impressions. Housekeeping service in general was not really up to expectations and rubbish not always cleared daily with room sometime not cleaned/made up until late afternoon with a half hour gap between cleaning and turndown service. Beds were comfy - tvs plentiful and space fantastic - thou sadly lacking any storage, no drawers or even cupboards on nightstands - which whilst visually attractive meant living out of a suitcase for our 5 night stay. What was disappoint was that despite ‘extras’ being included in our room rate, these were not put in place - the minibar was not restocked once during our 5 day stay and the soft drinks originally available were only 2 bottles of soda a couple of juices and and water - honestly not a benefit worth providing or advertising. The mini bar was not restocked despite us asking on more than one occasion. Also the ‘complimentary tea and coffee’ were not made available without an argue with the restaurant staff and re confirmation with reception. I feel that the rooms having this included as part of their rate should be available to the restaurant staff to avoid this confusion. That said we had a good stay, valet parking was an added bonus, especially in Manly and the. Hotel was clean and welcoming. Room service options were limited and the offerings actually available did not match those on the onscreen tv menus - though the adjoining restaurant is still Yet to open - so I imagine this will improve. The use of beach equipment was great and much appreciated and the roof top pool, whilst small and busy was a lovely additional benefit.

Dear Jo, Thank you for sharing your experience with us. We are delighted to hear that you appreciated our fantastic location and the comfort of your suite. However, we sincerely apologise for the areas where we fell short, particularly regarding the cleanliness and housekeeping service. We understand how important these aspects are for a pleasant stay and will ensure your feedback is addressed with our team. We regret that the minibar was not restocked during your stay and that there was confusion regarding the complimentary tea and coffee service. Rest assured, we are reviewing these issues to enhance our guests' experience moving forward. We appreciate your understanding regarding the restaurant's current offerings and are optimistic that the situation will improve once it opens fully. Thank you for your kind words about our valet parking and rooftop pool. We hope to welcome you back in the future for an even better experience. Kind regards, Kel Davy Front Office Manager Manly Pacific Hotel Sydney - MGallery Collection

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Other web-users rate our hotel

  • 1,005 reviews 9.3/10 Location
  • 1,566 reviews 7.4/10 Room
  • 1,716 reviews 8.5/10 Service
  • 20 reviews 1.4/10 WiFi
  • 484 reviews 6.8/10 Amenities
  • 425 reviews 8/10 Food
  • 421 reviews 8.4/10 Vibe
  • 401 reviews 5.7/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.