Novotel Paris Centre Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.1/5 3,258 reviews

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Novotel Paris Centre Tour Eiffel - Image 1
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61 quai de Grenelle, 75015 PARIS, France

Description

Hotel extras

  • In the heart of the capital and 10 minutes' walk from the Eiffel Tower

  • Secure on-site car park (payable)

  • Indoor heated pool, free access to the fitness area and sauna

  • Family rooms, free WIFI

  • 30 meeting rooms, 32,292 sq.ft. of modular space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARIS
France

GPS:48.849778, 2.282836

Telephone
Fax +33 1 40 58 24 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,258 reviews

TripAdvisor Rating  3.6/5  6,433 reviews

Customer review rating 2.0/5

Aloysius N. Couples - Confirmed reviews ALL

I got the weirdest hotel room set up. It has a separate (totally separate) toilet that you have to go out the bathroom area go around the corner of the room and find your toilet without even a sink to wash your hand. Not sure who designed this hotel but that was totally weird corner room. Other than that, the room was fine.

Customer review rating 4.5/5

Tristan B. Families - Confirmed reviews ALL

Even if at these date the hotel was crowdy, the experience was really good with good management at the check-in!

Dear Tristan B., Thank you for taking the time to share your experience! We are delighted that your stay at Novotel Paris Centre Tour Eiffel went so well, especially regarding the check-in and your room upgrade. We also appreciate your feedback about the bar menu and will work on improving the availability of dishes to better meet our guests’ expectations. We look forward to welcoming you again soon and wish you all the best for 2026! Kind regards, Marie Dunas-Bourguignon Guest Relations Manager

Customer review rating 0.5/5

Saurabh T. Couples - Confirmed reviews ALL

No cleaning, no support service only David the manager was extremely helpful

Dear Mr T., Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We are, however, glad that David was able to assist you during your stay and provide support. Please rest assured that we will review your comments with our team to ensure improvements in cleaning and service. Marie Dunas-Bourguignon Guest Relation Manager

Really nice place. Great location

TripAdvisor rating 5.0/5

Glynnis010 TripAdvisor review

The staff were outstanding particularly support and restaurant staff, Samir in left luggage was soo helpful, friendly and welcoming and went out of his wasy for us. The front of house lady in breakfast restaurant was also excellent and lady waitress in bar/restaurant on Monday afternoon when we arrived set the scene for us in what turned out to be a wonderful stay. Some of the evening staff in bar/ restaurant were not so good on service sadly. Room was fabulous, spacious and vety clean and well serviced daily. Cleaning staff were very friendly, polite and helpful. The hotel is in a great location for sight seeing. Would highly recommend this hotel and will definitely return.

Hello Glynnis010, Thank you so much for your wonderful and detailed feedback! We are thrilled to hear that you enjoyed your stay at Novotel Paris Centre Tour Eiffel, from the spacious and clean room to the excellent service provided by Samir in left luggage and our breakfast and bar staff. Your kind words will be shared with the team—they will be delighted to know their efforts contributed to a memorable stay. We also appreciate your honest note about some of the evening bar/restaurant service and will use your feedback to improve further. We wish you our very best for 2026 and look forward to welcoming you back for another fantastic stay. Kind regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 5.0/5

Shiva K. Couples - Confirmed reviews ALL

The checking was very smoothly. The room was very clean and quiet. The view of the room was amazing, could see Eiffel Tower. We could access to the train and busses easily. The location of the hotel was very good . The staff were very friendly and courteous. We tried the hotel restaurant, Greem, and the service was perfect . We really enjoyed our time.

Dear Shiva, Thank you very much for your wonderful feedback and for giving us a perfect score of 10! We are delighted to hear that you enjoyed every aspect of your stay—from the smooth check-in, the cleanliness and comfort of your room, to the amazing view of the Eiffel Tower and our convenient location. It is also wonderful to know that you enjoyed your experience at our restaurant, Greem, and that our team made a positive impression with their service. Your kind words mean a lot to us and motivate our entire team to continue delivering exceptional experiences. We look forward to welcoming you back on your next visit to Paris! Warm regards, David Eduardo - Guest Relation

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Other web-users rate our hotel

  • 2,727 reviews 9.5/10 Location
  • 3,376 reviews 5.4/10 Room
  • 2,949 reviews 7.4/10 Service
  • 37 reviews 6/10 WiFi
  • 1,466 reviews 4.7/10 Comfort
  • 1,213 reviews 6.3/10 Breakfast
  • 1,158 reviews 5.1/10 Cleanliness
  • 731 reviews 5.8/10 Vibe

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