Novotel Paris Centre Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.1/5 3,236 reviews

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Novotel Paris Centre Tour Eiffel - Image 1
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61 quai de Grenelle, 75015 PARIS, France

Description

Hotel extras

  • In the heart of the capital and 10 minutes' walk from the Eiffel Tower

  • Secure on-site car park (payable)

  • Indoor heated pool, free access to the fitness area and sauna

  • Family rooms, free WIFI

  • 30 meeting rooms, 32,292 sq.ft. of modular space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARIS
France

GPS:48.849778, 2.282836

Telephone
Fax +33 1 40 58 24 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  3,236 reviews

TripAdvisor Rating  3.6/5  6,429 reviews

Average hotel with Eiffel View

TripAdvisor rating 5.0/5

Wineglass2000 TripAdvisor review

I read some reviews here. Well, I partially do agree with some of the review. I booked an executive room. I travelled with my wife and a 10 year old child for a 6-day stay. The room is small and can be quite crampy. Our first instinct upon entering the room was immediately request for a paid upgrade to a bigger room. Price was quite steep and they also didn't have any rooms for upgrade. So, we put up in the room with no choice. But we got used to it after 2 days. So, room was okie for us. Staff generally were helpful and polite. Step outside the hotel and you get an Eiffel View everyday. Breakfast became boring after 2 days as it was the same food at the same place everyday. The fish and chips and Cesar salad at the Bar Lounge was good. Hotel has a gym and heated pool. You get free sparkling water everyday at the lobby as the hotel does not provide water in plastic bottle. Overall, the hotel was okay for me and my family for our 6 day stay in Paris. Oh, and there were cherry blossom trees with flowers 🌸 just outside the hotel when in was here in mid-Dec 2025.

No Space, No Follow-Through, Do Not Recommend for Families

TripAdvisor rating 1.0/5

Jo J TripAdvisor review

Although the location is good. But I am extremely disappointed with the quality of the room. Booked a room for our family of 3 the reception acknowledged but yet only given a tiny twin room where a sofa bed. The sofa bed was not set up when we enter the room and have to made a request asking room service to help opening. After it open the room have no space and impossible to walk or manage our luggage. The kettle was broken. We called 5 times in 2 days for a replacement and were lied to each time—it never arrived. The room was unacceptably cramped, and the service was negligent. Avoid if you need space or reliability.it impossible to walk or manage our luggage. The kettle was broken. We called 5 times in 2 days for a replacement and were lied to each time—it never arrived. The room was unacceptably cramped, and the service was negligent. Avoid if you need space or reliability.

Customer review rating 2.5/5

Britta B. Families - Confirmed reviews ALL

The reception and employees of the hotel were lovely, but the room was mediocre. Stains on the carpet, a broken refrigerator, and lack of simple items such as wineglasses or corkscrews made little inconveniences throughout the stay. Example- We utilized the fridge on floor 2 so making coffee meant a trip downstairs every time. Even though the location was great, because the room was rundown and grotty we likely wouldn't stay again.

Dear Ms. B., Thank you for taking the time to share your experience. We are glad to hear that you appreciated the friendliness and professionalism of our team. We are, however, sorry that your room did not fully meet your expectations. For clarification, the minibar is functional, although it is not a full refrigerator, and wine glasses and a corkscrew are available at the hotel bar. We understand that these details may have caused some inconvenience, and we sincerely apologize. Please be assured that your comments regarding the cleanliness, the pull-out bed mattress, and the room amenities have been shared with our teams to help improve our services. We hope to have the opportunity to welcome you again and provide you with a fully satisfying stay. Kind regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 5.0/5

Salma A. Families - Confirmed reviews ALL

I really like it the service. The stuff was really nice with us. And it was my first time that a hotel that I’ve stayed in take my baggage until I have and it’s all day in Paris i love the hotel ❤️❤️

Will not go back. Will avoid Novotels in the future

TripAdvisor rating 1.0/5

Voyager02238167776 TripAdvisor review

Not a happy stay. Will not go back. Will avoid Novotel in the future. Rooms: not a 4 stars standard room. The room was very small. The room was not equipped as a standard 4 stars hotel: no amenities, no closet space, we were not able to open the window, carpet in the room very dirty and smelly, bathroom dirty and old. Room very dark, even after opening all the lights. In the bathroom you will find 3 big bottles, one for hand soap, one of shampoo and one of bodywash. These were not sealed, they were also used by previous guests. This is absolutely unacceptable. This is a poor 3 stars hotel. The only strong points of the hotel are location and buffet breakfast (if you wake up early and get there before the other guests). Staff: the staff at the welcome desk was overall nice. The morning of December 9th, 2025 when I asked an info about local transport the lady with the blonde ponytail at the desk was very rude, disrespectful, and dismissive. I was shocked. This is not how to treat a client. Will not be back. Do not recommend it. Will avoid Novotels in the future.

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Other web-users rate our hotel

  • 2,726 reviews 9.5/10 Location
  • 3,377 reviews 5.5/10 Room
  • 2,940 reviews 7.4/10 Service
  • 37 reviews 5.9/10 WiFi
  • 1,475 reviews 4.6/10 Comfort
  • 1,209 reviews 6.2/10 Breakfast
  • 1,155 reviews 5.1/10 Cleanliness
  • 728 reviews 5.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.