Novotel Paris Centre Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.1/5 3,256 reviews

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61 quai de Grenelle, 75015 PARIS, France

Description

Hotel extras

  • In the heart of the capital and 10 minutes' walk from the Eiffel Tower

  • Secure on-site car park (payable)

  • Indoor heated pool, free access to the fitness area and sauna

  • Family rooms, free WIFI

  • 30 meeting rooms, 32,292 sq.ft. of modular space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARIS
France

GPS:48.849778, 2.282836

Telephone
Fax +33 1 40 58 24 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,256 reviews

TripAdvisor Rating  3.6/5  6,433 reviews

Customer review rating 3.5/5

Reem A. Friends - Confirmed reviews ALL

The hotel is well located near the Eiffel Tower and Galeries Lafayette, and it is easy to get an Uber. Unfortunately, the stay was far from comfortable. There was no fresh air in the room, making it difficult to breathe. The air conditioning was completely turned off because it was winter, and when we asked for it to be turned on, we were kindly given a fan — apparently a modern solution in 2026🥴. Slippers and bottled water were not provided, and the towel was dirty.

Dear Ms. A., Thank you for taking the time to share your detailed feedback. We are glad to hear that you appreciated our location near the Eiffel Tower and Galeries Lafayette. However, we sincerely apologize for the issues you experienced regarding room cleanliness, air circulation, and the amenities provided. Please rest assured that your comments have been shared with our housekeeping and management teams to prevent such issues in the future, as we take guest comfort and hygiene very seriously. We hope to have the opportunity to welcome you back and provide a much improved experience. Best regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 2.0/5

Rachel C. Families - Confirmed reviews ALL

We had to book this hotel when we ended up stuck in Paris for an extra night. The hotel was clean but it was super strange that the toilet was in a separate room from the only sink and the showers. The showers had very little water pressure and didn't get hot enough. It's also strange to have to walk across the room to wash your hands after using the bathroom. I called twice over an hour for extra blankets and they never came so eventually my husband just went and got them. The bed wasn't made very tightly so by the middle of the night I was sleeping mostly on the mattress pad, which is pretty gross. There was a kids club though in the lobby that my kids loved.

Dear Ms. C., Thank you for taking the time to share your feedback. We are pleased to hear that your children enjoyed our kids club. However, we sincerely apologize for the issues you experienced with the bathroom layout, water pressure, bedding, and the delay in receiving extra blankets. Please rest assured that your comments have been shared with our team to improve both our room setup and service, as we take guest comfort very seriously. We hope to have the opportunity to welcome you and your family again in the future for a more comfortable and enjoyable stay. Best regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 4.5/5

Lisa R. Friends - Confirmed reviews ALL

I spent 3 nights here. The room was clean and neat. The bed was very comfortable. The bathroom is small and there is no counter space except for a shelf under the sink. The towels were thick and fluffy but nowhere to hang them to dry so they could be reused. The partial shower wall did not keep the water contained so I had to use it hand held. The floor still had to be mopped up with the bath mat when I got out of the shower. The water was warm enough if I didn't add any cold. The toilet was separate and that was convenient for us, but I wish the toilet room had a sink to wash one's hands. I would recommend this hotel to others.

Dear Ms. Lisa R., Thank you for taking the time to share such detailed feedback following your stay with us. We are pleased to read that you enjoyed the cleanliness of your room, the comfort of the bed, and the quality of our towels. We also appreciate your constructive comments regarding the bathroom layout and amenities. Your remarks about counter space, towel hanging options, and the shower design have been noted, as we constantly want to identify areas where improvements can be made to enhance our guests’ comfort. We are glad to know that despite these points, you would recommend our hotel, and we truly thank you for that. We hope to have the opportunity to welcome you back to the Novotel Paris Centre Tour Eiffel for an even more enjoyable stay! Warm regards, Colombe Nguimbi Guest Relation

Customer review rating 2.0/5

Aloysius N. Couples - Confirmed reviews ALL

I got the weirdest hotel room set up. It has a separate (totally separate) toilet that you have to go out the bathroom area go around the corner of the room and find your toilet without even a sink to wash your hand. Not sure who designed this hotel but that was totally weird corner room. Other than that, the room was fine.

Dear Mr. N., Thank you for sharing your detailed feedback. We are sorry to hear that the layout of your room and the view did not meet your expectations, and that your check-in experience and interactions with our team felt too formal. We appreciate your comments regarding early check-in and room views, and please rest assured that your feedback has been shared with our management team to help improve our guest experience. We are glad to hear that you found the room clean and the Wi-Fi satisfactory. We hope to have the opportunity to welcome you back in the future and provide a more comfortable and enjoyable stay. Best regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 4.5/5

Tristan B. Families - Confirmed reviews ALL

Even if at these date the hotel was crowdy, the experience was really good with good management at the check-in!

Dear Tristan B., Thank you for taking the time to share your experience! We are delighted that your stay at Novotel Paris Centre Tour Eiffel went so well, especially regarding the check-in and your room upgrade. We also appreciate your feedback about the bar menu and will work on improving the availability of dishes to better meet our guests’ expectations. We look forward to welcoming you again soon and wish you all the best for 2026! Kind regards, Marie Dunas-Bourguignon Guest Relations Manager

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Other web-users rate our hotel

  • 2,710 reviews 9.5/10 Location
  • 3,369 reviews 5.4/10 Room
  • 2,940 reviews 7.4/10 Service
  • 37 reviews 6/10 WiFi
  • 1,457 reviews 4.7/10 Comfort
  • 1,209 reviews 6.4/10 Breakfast
  • 1,162 reviews 5/10 Cleanliness
  • 727 reviews 5.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.