Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,480 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE, France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,480 reviews

Customer review rating 4.0/5

Phineas Z. Families - Confirmed reviews ALL

Loved the location especially for travel around with easy access to the trains and shopping mall right next door. Hotel was clean and service really good

Dear Mr. Z., Thank you for taking the time to leave a review of your recent stay. We’re delighted you found our location convenient for exploring Paris and enjoyed the proximity to transport links. Our team takes pride in maintaining high standards of cleanliness and service, so we’re thrilled your family felt well cared for during your stay. Still, we’re sincerely sorry some aspects didn’t meet your expectations. Your feedback about dining variety has been noted, and we’ll explore ways to enhance meal rotations while keeping quality consistent. Nonetheless, we’re glad our ALL app made booking straightforward with attractive offers, perfect for loyal members like you. We hope you continue enjoying benefits as part of our Classic tier. We hope to have the opportunity of welcoming you back in the future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Noura S. Solo - Confirmed reviews ALL

In general, the experience was positive. It could have been outstanding if I had gotten my room earlier, especially that i have requested it, explaining in the email that I would be traveling the whole night.

Dear Madam, Thank you for reviewing your recent experience. We are delighted to hear you enjoyed your overall experience and valued your time with us. Your positive perspective on our loyalty program is greatly appreciated, as we strive to make every member feel special. However, we sincerely regret that some aspects of your stay did not meet your expectations. Please know we take early check-in requests very seriously and are reviewing our morning procedures to better accommodate overnight travelers like yourself. We’re glad our team’s friendliness improved during checkout, and we’ll use your comments to enhance consistency. Finally, we hope you found our proximity to La Défense’s transport hub convenient for exploring Paris. Your insights help us improve, and we look forward to offering you an even smoother stay next time. We look forward to welcoming you back. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Mohammed A. Families - Confirmed reviews ALL

Your service is outstanding

Dear Mr. A., We’d like to thank you for this positive feedback about your stay in our hotel. It is fantastic to hear how much you enjoyed your family stay at Pullman Paris La Défense. We are delighted that our service stood out during your visit and that you valued the benefits of our ALL loyalty program. Your enthusiasm for recommending both our hotel and the program means a lot to our team. We hope you had the chance to explore our prime location near La Défense’s transport links and attractions, making your Parisian adventure even more memorable. We look forward to welcoming you again soon, Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Alexey B. Business - Confirmed reviews ALL

SERVICE - really great service FOOD - selection is ok, more resh options (fruits and greens) as well vegan options would be good. Otherwise all in really good quality LOCATION - not bad, not really central but all in walking distance ( however, La Défense is more business are,not really the right place for leisure). FACILITIES – everything is fine, but the rooms and furniture could do with some refurbishment. ==> overall good stay and I'm looking forward to have a chance enjoying the great service again.

Dear Mr. B., It’s a real reward to receive such a great review. We are delighted that our service made your stay memorable. Our team takes pride in ensuring every guest feels valued and supported throughout their visit. Still, we sincerely regret that certain aspects did not meet your expectations. Your comments are valuable and will help us enhance our offerings. Please know we are committed to addressing such points constructively. Nonetheless, we are thrilled you enjoyed the breakfast quality and overall stay. It would be our pleasure to welcome you back for another opportunity to impress you. We look forward to welcoming you back for another memorable experience. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Benjamin A. Business - Confirmed reviews ALL

Excellent service all round

Dear Mr. A., Thank you for taking the time to review your recent stay. We are delighted to hear you had such a positive stay at Pullman Paris La Défense. Our team takes pride in delivering seamless service, especially for business travelers like yourself. It’s wonderful you found our location convenient for accessing both Paris and major transport links. We’re equally glad you valued your experience as a Gold ALL member, your loyalty inspires us to keep raising the bar! We would be delighted to welcome you back on another occasion. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Other web-users rate our hotel

  • 786 reviews 9.3/10 Location
  • 1,330 reviews 6.6/10 Room
  • 2,878 reviews 9.1/10 Service
  • 19 reviews 5.9/10 WiFi
  • 827 reviews 8.3/10 Breakfast
  • 530 reviews 7.7/10 Comfort
  • 442 reviews 6/10 Cleanliness
  • 253 reviews 4.9/10 Amenities

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