Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,399 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE, France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,399 reviews

TripAdvisor Rating  4.4/5  3,182 reviews

Certificate of excellence 2025

Garcon Review

TripAdvisor rating 5.0/5

Anna S TripAdvisor review

The service here is impeccable. garçon rachida and charles was the highlight of our breakfast—efficient, polite Truly professional service in a beautiful setting

Customer review rating 5.0/5

James R. Solo - Confirmed reviews ALL

Excellent staff. Great facility. Superb breakfast buffet.

Customer review rating 4.0/5

Luis M. Business - Confirmed reviews ALL

Quick welcome and Holiday Season Welcome Pack in the room (standard, not handwritten as in some lower-ranked star hotels of the Accor group). The restaurant is good but not differentiated from other 4-star (or even 3-star). The price, though, is higher.

Customer review rating 1.5/5

Ali S. Families - Confirmed reviews ALL

It was below expectations, mainly because of the staff. They behave as if guests are staying for free, are often rude, and seem to consider themselves a five-star hotel while treating customers as inferior. This hotel should not be rated higher than three stars. The breakfast is poor, there are hygiene issues. There is no proper customer care.

Dear Mr S., Thank you for taking the time to let us know your opinion of your recent stay. We appreciate your recognition of our accommodation facilities and the efficiency during your check-out process. These aspects remain important priorities for our team and we’re glad they contributed positively to parts of your experience. However, we sincerely apologize that your stay fell short in multiple areas. Your comments about service interactions and breakfast offerings have been carefully noted. We’re reinforcing staff training to ensure courteous professionalism aligns with our standards. Regarding breakfast, our buffet includes continental, American, and Asian options daily, and we regret this variety didn’t meet your expectations. Finally, we’re heartened you acknowledged our sustainability efforts through our towel reuse program and eco-conscious amenities. Please know we value loyal ALL members like you and hope to rebuild your trust during future visits to La Défense. We hope you will consider staying with us again in the future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Great people, so much hospitality! Highly recommended!

TripAdvisor rating 5.0/5

Keith J TripAdvisor review

Aliou, Jahid and Ramidad are top of the line people, fun atmosphere with a great personality! Highly recommend spending time with them!

Dear 671keithj, Thank you for your kind review of your recent stay at our hotel. It is wonderful to know you had such a memorable stay at Pullman Paris La Défense. We are delighted that the hospitality of our team members like Aliou, Jahid, and Ramidad stood out during your visit. Their dedication to creating a vibrant and welcoming atmosphere reflects our commitment to exceptional service. It’s heartening to hear their efforts contributed to your positive impression of our hotel. Your kind words about our rooms, cleanliness, and overall quality mean a lot to us. We strive to ensure every aspect of your stay meets the highest standards, and we’re thrilled this resonated with you. We look forward to a return visit from you in the future. Best wishes, Cristina Parga, Quality and Guest Experience Manager

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Other web-users rate our hotel

  • 772 reviews 9.3/10 Location
  • 1,293 reviews 6.6/10 Room
  • 2,788 reviews 9/10 Service
  • 21 reviews 6.7/10 WiFi
  • 771 reviews 7.9/10 Breakfast
  • 582 reviews 7.5/10 Food
  • 520 reviews 7.7/10 Comfort
  • 419 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.