ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,596 reviews

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Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

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Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,596 reviews

TripAdvisor Rating  3.5/5  2,627 reviews

A couple of exceptional staff

TripAdvisor rating 5.0/5

bubz2014 Families - TripAdvisor review

Ed and Ingrid made our visit to the hotel amazing. The ambience for a city ibis was very pleasant. We stayed early in the week and therefore was not disturbed by the nearby nightlife. The amenities were relevant. I would definitely be back for a future stay

Great central location

TripAdvisor rating 4.0/5

BlarghBlargh TripAdvisor review

My partner and I regularly stay here when we cannot get trains back late to where we live. Although still reasonable, I feel the hotel has got slightly worse over the last year or so. Quite a few of the staff seem inexperienced and you can often be left waiting at the check out desk or, when someone does come, they seem unsure on what to do. This is usually alleviated by a manager coming over and dealing with it, but not a good first impression on arrival! The location is great, which is the main reason we stay here and the loyalty scheme is also good, giving you deals and free drinks on arrival. Rooms are mostly good, but we've stayed in a few that look a bit disjointed and in need of a make over. My main gripe is that they are no longer doing hand towels! I personally prefer to not dry my hands and face on a towel I dry my genitals on! I presume it's some environmental initiative, but why not just give one per room and no towel change during a short stay instead? We mainly just use the rooms for a quick shower and a sleep so we're not looking for anything too fancy and the rooms have everything we need, including hair dryer and body wash/shampoo. Buffet breakfast is usually good - as it is a buffet it does depend on what time you go down and how long it's been left out, but the selection on offer is good for the price.

Not great - bad experience all round

TripAdvisor rating 1.0/5

g g TripAdvisor review

Booked with Booking.com last year in June for a trip - via their flexible rate. Asked to cancel both the hotel (ringing reception) and also Booking.com and refused refund -despite being a flexible rate! Seems like a con all round. Not impressed

December visit

TripAdvisor rating 5.0/5

B6153KMdarrenk TripAdvisor review

Very good, clean hotel . Rooms quite small however still thoroughly enjoyed. Very pleasant service from Raju at breakfast. Who was always helpful. The breakfast was very nice. Hotel location was adequate for us. Second time using this hotel and will be back again.

Exactly was it says on the box

TripAdvisor rating 5.0/5

carolinebrothertonra Friends getaway - TripAdvisor review

Perfectly functional clean hotel. Low price point, so therefore not fancy but all amenities good. Breakfast could have had a few extra offerings however Raju was helpful in sourcing me some veggie bits. Bed comfortable, pillows a bit hard.

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Other web-users rate our hotel

  • 1,906 reviews 9.1/10 Location
  • 2,370 reviews 5.1/10 Room
  • 2,021 reviews 8.7/10 Service
  • 39 reviews 8.1/10 WiFi
  • 1,446 reviews 3.2/10 Comfort
  • 974 reviews 6.5/10 Cleanliness
  • 822 reviews 8.1/10 Breakfast
  • 14 reviews 9.3/10 Wellness Area

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