Novotel London Wembley 4 stars

Customer review rating (ALL Rating) 4.4/5 1,113 reviews

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Description

Hotel extras

The Novotel London Wembley is in the heart of Wembley. The hotel features all the modern facilities required for your business or leisure stay including: 24hr fitness suite, 2 meeting rooms, Restaurant and Bar.

Our accommodation(s)

Hotel location

Novotel London Wembley

5 Olympic Way, Wembley
HA9 0NP LONDON
United Kingdom

GPS:51.56129, -0.279293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,113 reviews

TripAdvisor Rating  4.5/5  1,954 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Perfect.. the location of the hotel is excellent..

Dear Birendra Bahadur S., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AJ AL Shalabi Duty Manager

well located very good

Customer review rating 5.0/5

Juliet R. Couples - Confirmed reviews ALL

Wonderful day, very friendly look after you and well

Dear Juliet R., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AJ AL Shalabi Duty Manager

Reasonably close to why I was in Wembley

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Hotel was excellent My only issue was I booked a room with 2 beds as I was travelling with my 16 year old daughter What I had was a double bed. Too much hassle to complain as I was only staying one night

Dear Ian P., Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, AJ AL Shalabi Duty Manager

Convenient, starting to show its age

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Convenient for Wembley stadium, London designer outlet and the tube into central London. Hotel rooms are starting to show their age a little and in need of a refurb. Safe wouldn’t lock, TV signal constantly breaking and shows head wouldn’t stay in a place to get a good shower. Breakfast was good, plenty of selection and plenty of space. Wi-Fi was consistent.

Dear Christopher R., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AJ AL Shalabi Duty Manager

Great Stay

Customer review rating 4.5/5

Dave Families - Confirmed reviews ALL

Very efficient hotel that catered for all our needs, staff were really pleasant and the room was very clean with a really comfortable bed. Could not ask for more.

Dear Richard P., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AJ AL Shalabi Duty Manager

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Other web-users rate our hotel

  • 1,165 reviews 9.5/10 Location
  • 1,319 reviews 7.5/10 Room
  • 1,214 reviews 8.6/10 Service
  • 35 reviews 5.4/10 WiFi
  • 598 reviews 6.8/10 Cleanliness
  • 501 reviews 7.3/10 Breakfast
  • 294 reviews 4.9/10 Amenities
  • 279 reviews 4.9/10 Value

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