Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 399 reviews

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Mercure Thame Lambert Hotel - Image 1
Mercure Thame Lambert Hotel - Image 2
Mercure Thame Lambert Hotel - Image 3
Mercure Thame Lambert Hotel - Image 4
London Road, Aston Rowant, Watlington, OX49 5SQ THAME, United Kingdom

Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • Free Carpark for hotel guest (Register you Car reg at reception)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 zip-beds

Photo out of - Standard Room with 2 zip-beds

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Joinable bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Joinable bed(s)
  • Views: Courtyard View
See availabilities

This spacious, modern room is located around the courtyard. The room features an ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This extra spacious, modern room is located around the courtyard. The room features a luxurious ensuite bathroom, air conditioning, a flat screen TV, desk, tea and coffee making facilities, free WiFi and parking.

  • Views:

    Courtyard View

Max. number of persons
4
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Full-length mirror
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ THAME
United Kingdom

GPS:51.677451, -0.955321

Telephone
Fax +44 1844 351893
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 49 rooms
  • 2 rooms for people with reduced mobility
  • 49 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Entertainment

  • Disco/Nightclub

Lounge

  • Executive Lounge Additional charge
  • Waiting area or lounge Additional charge

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage Additional charge

Concierge

  • Concierge Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Business Center

  • Self service business center

Sports and leisure

Golf Additional charge

  • On site

Golf

  • Nearby
  • On site
  • Outdoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Parking for a week

Services & equipment

  • Electric car recharging units 7 kVA

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

KITE RESTAURANT AND BAR

Photo out of - KITE RESTAURANT AND BAR

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Cooking style
Gourmet
Chef name
Kayum Ansary
Capacity
60
Accessibility
Accessible service
OX49 5SQ Thame, United Kingdom
Telephone +44 1844 351496

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

We serve wide range of drinks, snacks and light meals inspired by the property s original watermill heritage. Traditional afternoon tea is also available daily in the lounge bar and includes a sandwich, scone with clotted cream and jam and tea or coffee.

We are a licenced wedding venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  399 reviews

Customer review rating 5.0/5

Jayne W. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

Fay C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Malcolm -. C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Philip H. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Irfan K. Business - Confirmed reviews ALL

Dear Anthony, Thank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your lovely room, our fantastic service, and the brilliant breakfast. Knowing how much these aspects added to your stay is truly valuable to us, and we will keep striving to maintain these high standards for your next visit. Kind Regards Hassan Raza

Customer review rating 5.0/5

Jayne W. Couples - Confirmed reviews ALL

Comfy Hypnos beds, powerful hot shower, delicious hot breakfast, nice view, helpful staff - all good for two weeks!

Dear Jayne, Thank you so much for your wonderful feedback following your two-week stay with us. We are delighted to hear that you enjoyed our comfy Hypnos beds, powerful hot showers, delicious breakfast, and scenic views. It is also great to know our team was helpful throughout your visit, and we truly appreciate you taking the time to share your experience with us. Kind Regards Hassan Raza

Customer review rating 5.0/5

Colin T. Families - Confirmed reviews ALL

We had a good few days there as a family getaway. Visited lots of different places. Really enjoyed the days.

Dear Colin, Thank you so much for choosing us for your family getaway. We are delighted to hear that you had a good few days and really enjoyed your time exploring the different places around. We truly appreciate your feedback and hope to welcome you and your family back again soon. Kind Regards Hassan Raza

Customer review rating 1.0/5

Fay C. Couples - Confirmed reviews ALL

Room filthy. Carpet severely stained all over, very large brown stains by the bed and dressing table. Thick dust all over the light fitting and lampshade, bedhead and extractor fan was caked in dust and dirt. The walls were marked with dark scuffs and both chairs looked like someone had sat in them with fake tan, with again funny looking brown marks on the seat. Bathroom on the floor at the edge of the bath had a build up of scum and dirt/hair ground into the edges that you could wipe with tissue and it came away, bathroom door looked like it had toothpaste on the inside all around the handle, clearly not cleaned or wiped. It was almost like the room had not been cleaned apart from the bed being made and then left empty for months and suddenly they needed it? After much discussion the manager gave us another room. Was much better but still not great, thick cobwebs all over the curtain pelmet, clearly not throughly cleaned. Shame as we were only staying one night and wasted precious time sorting out the room instead of being with friends we were meeting so not happy at all. Staff didn’t seem to bothered and just went through the motions. Reception was dismissive so spoken to manager but much better.

Dear Fay, Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the cleanliness issues you experienced during your stay. This is certainly not the standard of cleanliness and service we aim to provide, and we are truly sorry that we fell short of your expectations. We understand how disappointing and frustrating this must have been, especially as you were only staying for one night and had to spend valuable time resolving the issue instead of enjoying your time with your friends. We are glad that we were able to accommodate you in a different room, although we sincerely regret that the cleanliness of the second room was also not up to the standard you deserved. We also apologise for the impression given by our staff, as every guest should feel welcomed, listened to and cared for. Your feedback is very important to us, and we will share your comments with our housekeeping and reception teams to help ensure that these issues are addressed and do not happen again. Once again, please accept our sincere apologies for the inconvenience and disappointment caused. We appreciate you bringing this matter to our attention and hope you will give us another opportunity to provide you with the comfortable and pleasant stay you should have experienced. Kind Regards Hassan Raza

Customer review rating 5.0/5

Malcolm -. C. Business - Confirmed reviews ALL

Clean room and well presented dinner.

Dear Malcolm, Thank you for taking the time to share your feedback. We appreciate your kind words about the clean room and the presentation of your dinner. We value your comments and will keep them in mind as we work to ensure every guest enjoys a consistently great experience. We look forward to welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Philip H. Friends - Confirmed reviews ALL

Only stayed one night as had meal with group of friends. Staff looked after us well.

Dear Philip, Thank you for sharing your experience with us. We are pleased to hear that our staff took great care of you and your friends during your meal and one-night stay. We truly appreciate your visit and hope to have the opportunity to welcome you back for a longer stay in the future. Kind Regards Hassan Raza

Customer review rating 5.0/5

Irfan K. Business - Confirmed reviews ALL

From check-in to check out all went smoothly the guy that checked me in was very polite.

Dear Irfan, Thank you so much for your feedback. We are delighted to hear that everything went smoothly from check-in to check-out, and we truly appreciate your kind words about our polite team member. We value your support and look forward to welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 4.5/5

Matthew G. Business - Confirmed reviews ALL

Friendly & very helpful staff, perfectly located for my needs. Rooms need a little bit of tlc in terms of painting etc. Breakfast good.

Dear Matthew, Thank you for sharing your feedback with us. While we are glad our team, location, and breakfast hit the mark, we sincerely apologize that the condition of your room did not meet our usual standards. We are addressing the need for painting and maintenance with our team right away to ensure our spaces receive the care they need. We appreciate your helpful observations and hope to welcome you back for a refreshed stay. Kind Regards Hassan Raza

Customer review rating 3.5/5

Jan O. Couples - Confirmed reviews ALL

Breakfast and accommodation good. After main course lack of follow up i.e coffee or dessert. Manager at weekends not welcoming.

Dear Jan, Thank you for sharing your feedback with us. While we are pleased you enjoyed the breakfast and accommodation, we sincerely apologize for the lack of dinner service follow-up and the unwelcoming experience with our weekend manager. We are addressing these service gaps directly with our restaurant and management teams to ensure our hospitality is attentive and warm throughout your entire stay. We hope to have the opportunity to welcome you back for a truly seamless experience. Kind Regards Hassan Raza

Customer review rating 4.5/5

Julie S. Couples - Confirmed reviews ALL

Large spacious and comfortable room although the oil filled radiators were a little noisy at night!

Dear Julie, Thank you for sharing your feedback with us. While we are pleased you found the room spacious and comfortable, we sincerely apologize for the noise caused by the oil-filled radiators at night. We have reported this issue to our maintenance team to inspect and service the heaters to ensure our guests enjoy a quiet and peaceful stay. Kind Regards Hassan Raza

Customer review rating 4.5/5

Laura T. Business - Confirmed reviews ALL

Extremely helpful person on reception on check-out who assisted with creating a new booking so I can come back again!

Dear Laura, Thank you so much for your kind review. We are delighted to hear that our reception team member was extremely helpful during your check-out and assisted in securing your next booking. We truly appreciate your feedback and look forward to welcoming you back again soon! Kind Regards Hassan Raza

Customer review rating 4.5/5

John B. Couples - Confirmed reviews ALL

Staff friendly and attentive - Hotel was clean and ideal location for surrounding activities

Dear John, Thank you for sharing your feedback with us. We are delighted to hear that our staff was friendly and attentive, and that you appreciated the cleanliness of our hotel. It is wonderful to know our location was ideal for your surrounding activities, and we truly look forward to welcoming you back in the future. Kind Regards Hassan Raza

Customer review rating 4.5/5

Daniel T. Business - Confirmed reviews ALL

I expected a less modern hotel, but everything was great: room, service, food, parking, location.

Dear Daniel, Thank you for taking the time to share your feedback. We truly appreciate your kind words regarding our room, service, food, parking, and location. We have noted your initial expectations and are delighted that our modern amenities contributed to such a great experience. We look forward to welcoming you back again in the future. Kind Regards Hassan Raza

Customer review rating 4.5/5

Peter S. Families - Confirmed reviews ALL

No problem with very late check-in. Very good sized, quiet and comfortable room, bed very comfortable. Very good breakfast for all tastes, very efficiently run. An excellent all round experience.

Dear Peter, Thank you so much for your wonderful feedback. We are delighted to hear that your late check-in was seamless and that you enjoyed a quiet, comfortable stay in our spacious room. It is also fantastic to know that our breakfast selection and efficient service contributed to such an excellent all-round experience. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 2.0/5

Chris D. Friends - Confirmed reviews ALL

Room was dirty and tired. Carpet had many dirty marks, handles were missing from drawers, no TV remote, sink was unusable as plug was jammed closed!, all in all a very tired and run down feeling for the room. Staff confirmed that maintenance sessions were few and far between and it shows!

Dear Chris, I sincerely apologize for the condition of your room during your stay. It is unacceptable that you encountered issues such as a dirty carpet, missing drawer handles, and an unusable sink. We appreciate your feedback regarding our maintenance schedule and will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to provide you with a much better experience in the future. Kind Regards Hassan Raza

Customer review rating 5.0/5

Miki S. J. Business - Confirmed reviews ALL

Excellent check in, where Hassan greeted us and showed us the location of our rooms. 2 evening meals in the hotel that were great - loved the Indian food on the menu.

Dear Miki, Thank you for your wonderful feedback! We're thrilled to hear that Hassan made a great impression during your check-in and that you enjoyed the evening meals, especially the Indian dishes. Your satisfaction is our priority, and we look forward to welcoming you back for more delightful experiences in the future! Regards Mercure Thame Lamber Hotel.

Customer review rating 4.0/5

Terri W. Couples - Confirmed reviews ALL

Lovely venue, second time there. Room 15 the shower cubicle needs re grouting it starting to look its age. A choice of pillows would be good instead of 4 pillows exactly the same i.e too fat, A slimmer choice would be a good addition as I had to sleep on the bed cushions and it wasn't great.

Dear Terri, Thank you for your lovely review and for choosing to stay with us for a second time. We’re delighted to hear that you enjoyed the venue and appreciate you taking the time to share your feedback. We sincerely apologise for the issues you experienced with the shower cubicle in Room 15 and for the lack of a choice of pillow firmness. We have taken your comments on board and will certainly look into the re-grouting and consider providing a selection of pillows to ensure our guests have a more comfortable night’s sleep. Your feedback is very valuable to us, and we will work on these areas to improve the experience for our guests. We hope to have the pleasure of welcoming you back again soon. Kind Regards Hassan Raza

Customer review rating 5.0/5

John J. Business - Confirmed reviews ALL

Excellent

Dear John, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our support team, especially Phillip. It's always rewarding to know that our efforts to go the extra mile are appreciated. We look forward to serving you again! Kind Regards Hassan Raza

Customer review rating 5.0/5

Robert W. Couples - Confirmed reviews ALL

Last minute booking due to mix up by another hotel. Extremely helpful receptionist. Lovely, clean large room. Good location.

Dear Guest, Thank you for your lovely review. We're delighted to hear you were well looked after by our receptionist and enjoyed your spacious, clean room and convenient location. We hope to welcome you back again soon. Kind regards, Admiral Abbey

Customer review rating 4.5/5

John R. Business - Confirmed reviews ALL

The room was spacious and comfortable with a walk-in shower in the bathroom as well as a bath. The evening meal (lamb shank) was good and reasonably priced.

Dear John, Thank you for your feedback! We're glad to hear that you found the room spacious and comfortable, and that you enjoyed the lamb shank during your evening meal. However, if there was anything else we could improve upon or any issues you encountered, please let us know. Your experience is important to us, and we want to ensure every aspect of your stay meets your expectations. Kind Regards Hassan Raza

Other web-users rate our hotel

  • 144 reviews 9.6/10 Location
  • 370 reviews 7.1/10 Room
  • 411 reviews 8.6/10 Service
  • 151 reviews 6.1/10 Cleanliness
  • 143 reviews 6.4/10 Breakfast

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