Mercure Tangerang BSD City 4 stars

Customer review rating (ALL Rating) 4.6/5 827 reviews

Best price
guarantee
Mercure Tangerang BSD City - Image 1
Mercure Tangerang BSD City - Image 2
Mercure Tangerang BSD City - Image 3
Mercure Tangerang BSD City - Image 4
Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, 15339 TANGERANG, Indonesia

Description

Hotel extras

  • 1.6 Km to ICE - Indonesia Convention Exhibition

  • Strategically located beside the AEON Mall BSD

  • Nearby Green Office Park BSD City

  • 6 mins drive to The Breeze BSD, where you can satisfy your food cravings

  • Nearby QBIG, ARARASA, XYZ Club, 80 Proof Ultra

Our accommodation(s)

Hotel location

Mercure Tangerang BSD City

Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan
15339 TANGERANG
Indonesia

GPS:-6.302602, 106.645256

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Kitchen Yard

Immerse yourself in the perfect blend of elegant indoor dining and scenic outdoor seating. Experience an array of mouthwatering ala carte and buffet choices, showcasing a tasty blend of Indonesian and International flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  827 reviews

TripAdvisor Rating  4.9/5  2,193 reviews

Customer review rating 5.0/5

Jonathan F. K. Families - Confirmed reviews ALL

Satisfied with the hotel, which also close to AEON and other shopping blocks. Unique rooms with nice rooms, complete amenities, which most importantly made from biodegradable materials and recyclable. No usage of single - use plastic, like the mineral water. Expedited and friendly services by the associates, Mr. Yupi, Mr. Adit, Ms. Raj, and Mr. Davyn for handling requests and smooth check - in and check - out experiences. There is one thing that I am a bit in concern, which is to the toilet flush, which was not flushed fast, as it should be. The rest, would be great.

Dear Mr. Jonathan F. K., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share such a detailed and positive review of your recent family stay with us. We are truly delighted to know that you enjoyed your stay and appreciated our strategic location near AEON Mall, our unique and spacious rooms, complete amenities, as well as our strong commitment to sustainability. We are especially pleased to read your kind words regarding our eco-friendly initiatives, including the use of biodegradable and recyclable amenities and the elimination of single-use plastic. Your appreciation truly motivates us to continue enhancing our sustainability efforts. It is also our pleasure to know that our associates, Mr. Yupi, Mr. Adit, and Mr. Davyn, were able to assist you with expedited and friendly service, ensuring a smooth check-in and check-out experience. Thank you as well for sharing your feedback regarding the toilet flush. Please accept our sincere apologies for the inconvenience experienced. Your input has been shared with our engineering team for further review and improvement, as guest comfort and safety remain our top priorities. We are truly honored by your loyalty as a Platinum ALL member and grateful for your positive feedback regarding the welcome amenities, room upgrade, and overall recognition received during your stay. We look forward to welcoming you back to Mercure Tangerang BSD City and providing you with another memorable experience. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 5.0/5

Heryanto O. Business - Confirmed reviews ALL

The hotel located at a good location.

Dear Mr. Heryanto O., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for sharing your feedback and for the perfect rating following your business stay with us. We are delighted to know that you found our hotel to be well located and that your overall experience from booking and check-in to accommodation, breakfast, WiFi, and check-out that met your expectations. We truly appreciate your continued trust as a Platinum ALL Accor member and your willingness to recommend Mercure to others. Your positive feedback is a great encouragement for our team to consistently deliver excellent service. We look forward to welcoming you back to Mercure Tangerang BSD City on your next visit. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.0/5

/ V. L. L. L. W. Business - Confirmed reviews ALL

i am satisfied with the stay. the hotel staff are very friendly, smiling face. the location is very convenience which located walking distance to the Aeon mall.

Dear Ms. V. L. L. L. W., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share your feedback with us. We are pleased to know that you were satisfied with your stay and appreciated the friendliness of our team as well as our convenient location within walking distance to AEON Mall. At the same time, we sincerely apologize for the inconveniences you experienced regarding room cleanliness, breakfast variety, and WiFi connectivity. Please rest assured that your comments have been shared with the relevant teams for review and improvement, as we continuously strive to enhance the comfort and experience of our guests, especially business travelers. We truly appreciate your valuable feedback and hope to have the opportunity to welcome you back to Mercure Tangerang BSD City with an improved experience in the future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 5.0/5

Henry S. S. Families - Confirmed reviews ALL

Extremely satisfied for having staycation at Mercure BSD Tangerang with family. New facilty padel sport for you who loved it. Thanks to Mr. Adi for your help from reservation through check in settlement procedures. Will come back again for spending holiday with family.

Dear Mr. Henry S. S., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for sharing your wonderful review and for awarding us a perfect score following your family staycation. We are truly delighted to know that you had a comfortable and enjoyable stay, and that our facilities, including the new padel court that added to your holiday experience with your family. We sincerely appreciate your kind recognition of Mr. Adi for his assistance from the reservation process through to a smooth check-in. Your appreciation will certainly be shared with him as a great source of motivation. We are also grateful for your positive comments regarding our breakfast, cleanliness, WiFi, bar area, sustainability initiatives, and overall service. Thank you as well for your valuable suggestion regarding the maintenance of hotel facilities. Please rest assured that this feedback has been noted as part of our continuous improvement efforts. We also acknowledge your feedback regarding the pool and will take this into consideration for further enhancement. It was truly an honor to welcome you as a Platinum ALL member, and we look forward to welcoming you and your family back again for another memorable staycation in the future. Warm Regards, Rajcenda Syavira Guest Experience Executive

Customer review rating 4.0/5

Shigeki S. Business - Confirmed reviews ALL

Good hospitality.!

Dear Mr. Shigeki S., Warm Greetings from Mercure Tangerang BSD City. Thank you very much for taking the time to share your feedback with us. We are pleased to know that you appreciated our hospitality and that your overall stay was satisfactory. At the same time, we sincerely thank you for highlighting areas where we can improve, particularly regarding breakfast selection, team service consistency, and WiFi speed. Your feedback has been shared with the respective teams for review and improvement, as we continuously strive to enhance the experience of our business travelers. We truly appreciate your valuable comments and hope to have the opportunity to welcome you back to Mercure Tangerang BSD City in the future with an even better experience. Warm Regards, Rajcenda Syavira Guest Experience Executive

In partnership with TripAdvisor

Other web-users rate our hotel

  • 379 reviews 9.4/10 Location
  • 863 reviews 9.1/10 Room
  • 1,066 reviews 9.5/10 Service
  • 717 reviews 9.1/10 Food
  • 494 reviews 9.5/10 Cleanliness
  • 468 reviews 8.5/10 Breakfast
  • 347 reviews 8.7/10 Amenities
  • 252 reviews 9.5/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Tangerang