ibis Copacabana Posto 5 3 stars

Customer review rating (ALL Rating) 4.2/5 3,171 reviews

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Rua Xavier Da Silveira 82, Copacabana, 22061010 RIO DE JANEIRO, Brazil

Description

Hotel extras

  • Global Green Key Certification

  • Sunshade, cooler and beach towels loan

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Small pets welcome for an extra charge.

Our accommodation(s)

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Hotel location

ibis Copacabana Posto 5

Rua Xavier Da Silveira 82, Copacabana
22061010 RIO DE JANEIRO
Brazil

GPS:-22.97612, -43.19187

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KICTHEN

Enjoy the pleasure of good à la carte food in a modern and casual atmosphere. Open daily from 6:30 to 22:30. You will also enjoy our happy hour with karaoke, every Wednesday and Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,171 reviews

Customer review rating 3.0/5

Omar V. Couples - Confirmed reviews ALL

The facilities are a bit run-down. The air conditioner dripped all night, and the mattresses weren't in the best condition. Plus, the breakfast was a bit poor and lacked variety.

Dear Omar V., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. We acknowledge your concerns about the condition of the facilities and breakfast variety and take them into account for future improvements. Best regards, ibis Copacabana Posto 5

Customer review rating 4.0/5

Lee S. M. Friends - Confirmed reviews ALL

Convenient location. Reception staff and housekeeping staff was great. However, check-in process was incredibly slow. And the lunch buffet was a little disappointing - food was too salty.

Dear Lee S. M., Thank you for your kind words regarding our location and staff. I apologize for the delays experienced during check-in and your disappointment with the lunch buffet. Your feedback is valuable, and we will take it into consideration for future improvements. Goodbye, ibis Copacabana Posto 5

Customer review rating 3.0/5

Luis C. D. S. M. F. Couples - Confirmed reviews ALL

The quality of the rooms was lower than expected for an Accor hotel. Preventive maintenance is needed for equipment such as air conditioning and shower stalls. The first room assigned to us had a noisy bed, a leaking air conditioner, and a TV with problems. Although we changed rooms immediately, the new room was good enough to stay in for a week.

Dear Luis C. D. S. M. F., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and breakfast offerings. However, we regret that the initial room did not meet your expectations in terms of quality and comfort. Your comments regarding the air conditioning, shower stalls, and noise have been noted, and we understand how important these aspects are for a pleasant stay. We appreciate your understanding in changing rooms, and we hope that your overall experience improved in the new accommodation. Best regards, ibis Copacabana Posto 5

Customer review rating 3.0/5

Yamir G. Business - Confirmed reviews ALL

It is perfectly located in copabana. Breakfast is good and pople are nice. Rooms are ok, but bathrooms need a bit of care. The airco got damage in a room so they changed us and then the airco of the new room was leaking. By that time we didnt have energy to move again. The room card got constantly deactivate. Almost every day we had to get it fix.

Dear Yamir G., Thank you for sharing your experience with us. We are pleased to hear that you appreciated our central location, breakfast offerings, and the friendliness of our staff. However, we sincerely apologize for the inconveniences you encountered with the air conditioning and room access cards. We acknowledge that these issues can impact the comfort of your stay, and your feedback is valuable as we strive to improve our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards, ibis Copacabana Posto 5

Customer review rating 5.0/5

Sharon B. Families - Confirmed reviews ALL

Rooms were cleaned to an excellent standard, can’t rate these maids enough, went above & beyond

Dear Sharon B., Thank you for your kind words regarding our location, staff, and housekeeping. We are thrilled to hear that our team made a positive impact during your stay. Your feedback is greatly appreciated and motivates us to maintain our high standards. Best regards, ibis Copacabana Posto 5

Other web-users rate our hotel

  • 1,393 reviews 9.8/10 Location
  • 1,610 reviews 4.4/10 Room
  • 2,060 reviews 8/10 Service
  • 36 reviews 7/10 WiFi
  • 952 reviews 7.1/10 Breakfast
  • 869 reviews 4.1/10 Cleanliness
  • 758 reviews 3.2/10 Comfort
  • 6 reviews 1.7/10 Pool

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