Pullman Sao Paulo Vila Olimpia 5 stars

Customer review rating (ALL Rating) 4.5/5 1,465 reviews

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Pullman Sao Paulo Vila Olimpia - Image 1
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Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Hotel location

Pullman Sao Paulo Vila Olimpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,465 reviews

Customer review rating 5.0/5

Brittany N. M. Business - Confirmed reviews ALL

I am blown away by this hotel. All staff members incredibly nice and helpful - customer service was beyond 10/10. Great job, pullman Staff!

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olímpia. It is always a pleasure to receive positive feedback. I will share your comments with our team, and I'm sure that this feedback will be share with a great care to all of our staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Lencina Customer Experience Coordinator

Customer review rating 3.5/5

Jan T. Y. Business - Confirmed reviews ALL

Business trip, large group. Good social restaurant and nice to be able to meet up in the lobby/bar and also to have a good breakfast together. I had a few issues with my room, got to switch, but had to switch again since it was basically a downgrade. Slight hassle, but handled pretty professionally.

Dear Jan T., Thank you for sharing your feedback with us. I’m sorry for the inconvenience with the room changes and for not meeting your expectations regarding cleanliness and maintenance, particularly in the bathroom. Your comments are very important and are already being reviewed with the team to ensure improvements. I truly appreciate your understanding and your kind note about how the situation was handled. I hope to have the opportunity to provide you with a smoother and more comfortable experience in your next stay. We look forward to welcoming you again. Sincerely, Julia Lencina Customer Experience

Customer review rating 3.5/5

Fabio H. F. D. P. Business - Confirmed reviews ALL

Fair hotel but high cost

Fabio, Agradeço por compartilhar sua avaliação. Sinto muito por não ter atendido às suas expectativas, especialmente em relação ao custo-benefício, ao banheiro e ao odor no quarto. Seus comentários já estão sendo analisados com atenção. Fico feliz em saber que o atendimento da equipe e o café da manhã foram pontos positivos. Agradeço pela sinceridade e espero proporcionar uma experiência melhor em uma próxima estada. Esperamos que volte em breve. Atenciosamente, Julia Lencina Coordenadora D. Customer Experience

Customer review rating 2.0/5

Sergij D. N. Business - Confirmed reviews ALL

Good -

Dear Sergij, I am sorry for the inconvenience regarding the early check-in. I completely understand how this situation can be frustrating, especially after a long journey. Although this follows our hotel policy, I want you to know that I truly understand your perspective and appreciate your understanding. Kind regards, Julia Lencina Customer Experience

Customer review rating 2.0/5

Peter S. F. Business - Confirmed reviews ALL

Disgusting place. Don't recommend

Dear Mr. Peter, I am truly sorry to read about your experience and to learn that the condition of the room and the towels did not meet your expectations. Cleanliness is one of the most fundamental aspects of our service, and what you describe is certainly not the standard we aim to deliver to our guests. Your comments have been shared with my housekeeping team so that the situation can be carefully reviewed and addressed with the attention it deserves. Please feel free to contact me at ju…, and I will be glad to assist you should you need anything at all. I hope you might consider giving us another opportunity in the future so I can ensure you have the experience you expected from Pullman. Kind regards, Julia Lencina Customer Experience

Other web-users rate our hotel

  • 238 reviews 9.3/10 Location
  • 465 reviews 7.4/10 Room
  • 748 reviews 8.8/10 Service
  • 8 reviews 0/10 WiFi
  • 286 reviews 8.7/10 Breakfast
  • 177 reviews 7.8/10 Comfort
  • 163 reviews 7.3/10 Amenities
  • 148 reviews 8.3/10 Vibe

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