ibis budget Lugano Paradiso 2 stars

Customer review rating (ALL Rating) 4.4/5 406 reviews

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Description

Hotel extras

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

  • Green Key Certificate

  • Located near the San Salvatore funicular and the historic center.

Our accommodation(s)

Hotel location

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  406 reviews

Customer review rating 3.5/5

Veronica T. Couples - Confirmed reviews ALL

Very bed experience no water on the room on the hot day we pay for .0.5 ml 2.5 on the reception,no ac practical we can not sleep on site we leave one day early because of heat

Dear Veronica T., Thank you for your feedback regarding your recent stay. We apologize for any inconvenience you experienced concerning the availability of water in your room. We would like to clarify that water dispensers are available for our guests both on each floor and in the hotel lobby, providing easy access to drinking water throughout the stay. Regarding air conditioning, please note that our rooms are equipped with an underfloor cooling system, designed to ensure a comfortable indoor temperature. We are sorry if this did not meet your expectations or provide the level of comfort you were anticipating. We would also like to thank you for the high scores you awarded to our check-in service and cleanliness standards. Your positive feedback in these areas is greatly appreciated and serves as encouragement for our team. Thank you for sharing your comments, as they help us improve our communication with guests. Best wishes, ibis budget Lugano Paradiso

Customer review rating 3.0/5

Mark S. Couples - Confirmed reviews ALL

No points & no a/c

Dear Mark S., Thank you for sharing your feedback. We truly appreciate the high rating you gave to our team—it means a lot to us. We regret to hear that your experience did not fully meet your expectations, particularly regarding the air conditioning. Please accept our apologies for the inconvenience you encountered with the cooling system. At Ibis Budget, we use an underfloor cooling system designed to maintain a comfortable temperature throughout the hotel. Our hotel strives to provide both comfort and value, and your comments are very important in helping us improve. Best Regards ibis budget Lugano Paradiso

Customer review rating 4.5/5

Luciane S. Solo - Confirmed reviews ALL

Nice stay in a pleasant renovated room

Dear Luciane S., Thank you for your kind words regarding our staff and the room. We are delighted to hear that you had a pleasant stay with us and appreciate your feedback on our improvements. Best regards, ibis budget Lugano Paradiso

Customer review rating 5.0/5

Michela M. Families - Confirmed reviews ALL

Staff super

Gentile Sig.ra M., La ringraziamo di cuore per il suo gentile e positivo feedback. Ci fa davvero piacere sapere che il suo soggiorno è stato confortevole e che il nostro staff è riuscito a soddisfare le sue aspettative. Speriamo di poterla accogliere nuovamente presto per offrirle un’altra piacevole esperienza. Un cordiale e caloroso saluto, ibis budget Lugano Paradiso

Customer review rating 1.5/5

Konstantin G. Families - Confirmed reviews ALL

I understand this is a budget one, but this is too much of it.

Dear Konstantin G., Thank you for sharing your thoughts regarding your recent stay at ibis budget Lugano Paradiso. We truly appreciate your feedback and understand your concerns about the budget aspect of our hotel. Our goal is to provide affordable and convenient accommodation, and your perspective is very valuable as we continuously work to improve our services. We would also like to sincerely thank you for the good rate you gave about our team. It is especially rewarding to know that their efforts and service were appreciated, and we will gladly share your compliments with them. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience. Kind Regards Front Office Team

Other web-users rate our hotel

  • 624 reviews 9.1/10 Location
  • 768 reviews 4.7/10 Room
  • 462 reviews 9.1/10 Service
  • 15 reviews 4.2/10 WiFi
  • 453 reviews 3/10 Comfort
  • 366 reviews 8.8/10 Breakfast
  • 241 reviews 8.4/10 Cleanliness
  • 235 reviews 4.9/10 Value

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