Novotel Lugano Paradiso 4.5 stars

Customer review rating (ALL Rating) 4.6/5 788 reviews

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Description

Hotel extras

  • Within walking distance of Lake Lugano and Monte San Salvatore

  • Special offers for families

  • Heated outdoor pool, open from May until the end of September, Poolbar and fitness.

  • Fully equipped meeting rooms

  • "Greek Key" ecological certification

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Lugano Paradiso

Viale San Salvatore 11
6900 PARADISO
Switzerland

GPS:45.991389, 8.945278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OLEA RESTAURANT, BAR AND EVENTS

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  788 reviews

Customer review rating 5.0/5

Laurent F. S. Families - Confirmed reviews ALL

Dear Laurent F. S., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated the excellent service provided by our team, particularly Levina. Your kind words will be shared with her and the rest of the staff. Best regards, Novotel Lugano Paradiso

Customer review rating 4.0/5

Nupur C. Families - Confirmed reviews ALL

Dear Nupur C., Thank you for your feedback regarding your recent stay at Novotel Lugano Paradiso. We are pleased to hear that you appreciated our location, comfortable beds, and the smooth check-in experience provided by our team. We sincerely apologize for your disappointment with the breakfast selection, room size for three guests, and the portion sizes in our restaurant. Your comments will assist us in evaluating our offerings to enhance guest satisfaction. Thank you once again for sharing your thoughts, and we hope to welcome you back in the future. Best regards, Novotel Lugano Paradiso

Customer review rating 4.5/5

Anndi M. Solo - Confirmed reviews ALL

Dear Anndi M., Thank you for sharing your feedback regarding your recent stay. We sincerely appreciate your positive remarks while also noting your concerns about the amenities in your room, including the absence of certain items and the condition of the carpets and furnishings. Our team strives to maintain high standards, and your comments will be taken into account for our ongoing improvements. Thank you for your understanding, and we hope to welcome you back in the future. Best regards, Novotel Lugano Paradiso

Customer review rating 0.5/5

Mahmoud A. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Bruno B. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 302 reviews 9.4/10 Location
  • 381 reviews 7.6/10 Room
  • 422 reviews 8.5/10 Service
  • 11 reviews 5.6/10 WiFi
  • 287 reviews 8.3/10 Breakfast
  • 168 reviews 9.2/10 Cleanliness
  • 102 reviews 9/10 Pool
  • 93 reviews 4.6/10 Value

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