ibis World Trade Centre Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,271 reviews

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P O Box 9544, Sheikh Zayed Road, 9544 DUBAI, United Arab Emirates

Description

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

Our accommodation(s)

Hotel location

ibis World Trade Centre Dubai

P O Box 9544, Sheikh Zayed Road
9544 DUBAI
United Arab Emirates

GPS:25.22284, 55.2858

Telephone
Fax +971 4 331 1220

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

TWINE RESTAURANT

Twine: Where food unites cultures, flavors, and stories from the Mediterranean, weaving a rich tapestry of taste and tradition in the heart of our gastronomic city. Welcome to the Med at Ibis WTC

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,271 reviews

Customer review rating 4.5/5

Diana D. Families - Confirmed reviews ALL

Our stay at Ibis WTC was wonderful. Its a couple of minutes walk to the metro, with plenty of restaurants and cafe nearby. The room is clean, well kept and comfortable. Only thing that needs to be improved in the room ia the bathroom cause the water from the shower tends to splash everywhere because there is no proper enclosure. Kai and Joem from the reception are very kind and accommodating. Will definitely stay here again

Dear Diana D., Thank you very much for your excellent review and high rating. We are delighted to hear that you had a wonderful stay at Ibis WTC and that you appreciated our convenient location near the metro, as well as the variety of nearby restaurants and cafés. It is gratifying to know that you found your room clean, comfortable, and well-maintained. We also value your constructive feedback regarding the bathroom, and we will take it into consideration as we continue to enhance our facilities. Your kind acknowledgment of our heartists, Kai and Joem at the reception is greatly appreciated — we will be sure to share your compliments with them. We look forward to welcoming you back for another exceptional stay in the future. Best regards, Trish Chirimuta Guest Relations & Quality Manager ibis World Trade Centre Dubai

Customer review rating 4.0/5

Li L. W. Solo - Confirmed reviews ALL

The hotel provides Free drinking water in the lobby, Free Shuttle Bus which is very convenient. The room's interior design is very nice, especially the pole system for hanging clothes - very practical and Well organized. The WiFi is strong and stable, The Location is Excellent - just next to the metro station and within walking distance of the famous tourist attraction, the Museum of the Future. Overall, everything was very good. However, thr was one unpleasant experience. I had a night flight and arrived at the hotel feeling extremely exhausted. While waiting for check-in, I lay down on the sofa in the corner to rest. One of the bell staff at the entrance spoke to me in an UNFRIENDLY manner. He asked if I was from China and told me that I could not lie down on the sofa like that. I felt quite UNCOMFORTABLY and UNHAPPY about this interaction. Overall, the hotel facilities and location are great, but I hope the STAFF can improve their professionalism and customer Service Attitude. Be more understanding Tired Flight overnight for the TOURISTS !!

Dear Li L. W., Thank you for taking the time to share your detailed feedback and for rating your stay with us. We are pleased to know that you appreciated our convenient location next to the metro and within walking distance of the Museum of the Future, as well as the complimentary amenities, strong WiFi, and practical room design. However, we are truly sorry to hear about the unpleasant interaction you experienced upon arrival. Please accept our sincere apologies for the discomfort this caused you, especially after a long overnight flight. This is certainly not the level of hospitality we aim to provide. Your feedback regarding professionalism and service attitude has been taken very seriously and will be addressed with the concerned team member to ensure better sensitivity and understanding toward our guests. We genuinely appreciate your constructive comments and hope to have the opportunity to welcome you back and provide you with a much more seamless and fully positive experience. Best Regards, Trish Chirimuta Guest Relations & Quality Manager ibis World Trade Centre Dubai

Customer review rating 2.5/5

Caparros M. Solo - Confirmed reviews ALL

Clean and quiet

Customer review rating 4.5/5

Maria F. Couples - Confirmed reviews ALL

we had a very good time staying ibis, close to the metro and the airport and other attractive places.

Dear Maria F., Thank you for your wonderful rating and kind feedback. We are delighted to hear that you had a very good time staying with us and appreciated our convenient location near the metro, airport, and other attractions. It is also great to know that you found our staff very good — your comments will be shared with the team. We look forward to welcoming you back for another enjoyable stay. Best Regards, Trish Chirimuta Guest Relations & Quality Manager ibis World Trade Centre Dubai

Customer review rating 4.5/5

Viraj S. Business - Confirmed reviews ALL

very supportive staff and very comfortable stay with great location at dubai

Dear Viraj S., Thank you for your excellent rating and kind feedback. We are delighted to hear that you found your stay very comfortable and appreciated our supportive staff. It’s wonderful to know that our convenient location in Dubai contributed positively to your experience. Your comments will be shared with our team, as they motivate us to continue providing excellent service and memorable stays for our guests. We look forward to welcoming you back for another enjoyable stay. Best Regards, Trish Chirimuta Guest Relations & Quality Manager ibis World Trade Centre Dubai

Other web-users rate our hotel

  • 1,407 reviews 9.7/10 Location
  • 1,721 reviews 7.1/10 Room
  • 3,427 reviews 9.6/10 Service
  • 50 reviews 7.4/10 WiFi
  • 903 reviews 9/10 Cleanliness
  • 653 reviews 3.4/10 Comfort
  • 549 reviews 9.5/10 Vibe
  • 435 reviews 9/10 Breakfast

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