Novotel Gent Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 1,222 reviews

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Novotel Gent Centrum - Image 1
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Hoogpoort 52, Postadres : Goudenleeuwplein 5, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

Telephone
Fax +32 9 224 32 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,222 reviews

Customer review rating 5.0/5

Fiona R. Business - Confirmed reviews ALL

Dear Fiona, Thank you very much for your feedback. We are delighted to know you had such a rewarding stay with us. Our team takes pride in providing attentive care to all guests, and we’re especially pleased that Renate’s assistance proved valuable during your medical needs. Your recognition of our ALL loyalty program motivates us to keep enhancing benefits for Classic members like you. We look forward to welcoming you back on a future trip. Best regards, Veronique Van Hulle, General Manager

Customer review rating 5.0/5

Maria P. Couples - Confirmed reviews ALL

Dear Maria, Thank you for your positive feedback. We are thrilled you enjoyed another memorable stay with us. It’s heartening to hear our team made you feel so welcome, and we’ll share your kind words with Waal, Serda, and Kaz. We’re delighted you found your room comfortable and appreciated the pool area during the warmer evenings. Our central location near Graslei and local landmarks remains a highlight we’re proud to offer guests like you. Thank you for highlighting the parking details, we aim to make every aspect of your stay as smooth as possible. The entire team looks forward to seeing you again in the future. Kind regards, Veronique Van Hulle, General Manager

Customer review rating 4.0/5

Daniel P. Solo - Confirmed reviews ALL

Dear Daniel, It was a pleasure to receive your kind feedback. We’re thrilled you highlighted our team’s warm hospitality and the care we take in maintaining clean, comfortable spaces for our guests. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our hotel’s historic architecture contributes to its unique character, and we continuously balance preservation efforts to enhance guest comfort while respecting the building’s heritage. Nonetheless, we’re delighted you enjoyed our prime location in Ghent’s old town and the picturesque views from your room. Being moments from landmarks like St. Bavo’s Cathedral makes exploring the city’s charm effortless. We look forward to welcoming you back. Best wishes, Veronique Van Hulle, General Manager

Customer review rating 4.5/5

Arlene F. Couples - Confirmed reviews ALL

Dear Arlene, We appreciate your kind review. We are thrilled to hear you enjoyed your stay at Novotel Gent Centrum. Our team takes great care to provide warm service, and we’re delighted this enhanced your experience. The central location near St. Bavo’s Cathedral makes exploring Ghent’s medieval charm particularly convenient for our guests. The entire team looks forward to seeing you again in the future. Kind regards, Veronique Van Hulle, General Manager

Customer review rating 4.5/5

Richard F. Couples - Confirmed reviews ALL

Dear Richard, Thank you for your positive feedback. We are delighted you chose our hotel for your visit to Ghent. It was our pleasure to ensure your room provided the calm atmosphere we aim to offer all our guests. Our team takes pride in helping visitors discover the city’s highlights efficiently, and we’re thrilled this contributed to making your short stay memorable. Being steps away from major landmarks like St. Bavo’s Cathedral makes sharing local insights particularly rewarding for us. We hope to welcome you back in the future. Best wishes, Veronique Van Hulle, General Manager

Other web-users rate our hotel

  • 1,612 reviews 8.9/10 Location
  • 1,559 reviews 5.3/10 Room
  • 1,374 reviews 8.4/10 Service
  • 15 reviews 7.3/10 WiFi
  • 779 reviews 4.1/10 Comfort
  • 662 reviews 7.7/10 Breakfast
  • 543 reviews 5.2/10 Cleanliness
  • 436 reviews 4/10 Vibe

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