Mercure Edinburgh Haymarket Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 146 reviews

Mercure Edinburgh Haymarket Hotel - Image 1
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Description

Hotel extras

  • Less than a 10-minute walk to Haymarket train station

  • Less than a 10 minute walk into Edinburgh Old Town

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Our accommodation(s)

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ EDINBURGH
United Kingdom

GPS:55.943985, -3.209553

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  146 reviews

Customer review rating 2.5/5

D S. Business - Confirmed reviews ALL

The hotel’s location was convenient, being relatively close to the event we attended and within walking distance of Haymarket Station, which made travel easy and efficient. In terms of cleanliness, the hotel was generally clean. However, the room had a very strong smell of bleach upon arrival. We opened both the door and window for about an hour to help air it out and even left the window open overnight, but the smell persisted. Unfortunately, this affected our sleep quality and meant we were not feeling fully rested for the event we were attending the next day. The room itself was comfortable enough, and the bed quality was acceptable for a short stay. Service from the staff was good. The reception team were polite and helpful, and when we requested extra pillows, they were delivered promptly. Overall, the hotel offered good value for money, especially considering its convenient location and responsive service. However, the strong bleach smell in the room significantly impacted our comfort and overall experience.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 3.0/5

Blake P. Families - Confirmed reviews ALL

Good not great. Some concrete issues: very loud ventilation fam in room and bathroom, on all the time with no way to switch off. Regular strong smells, particularly in the morning presumably as the kitchen started on breakfast. Aggravating lifts.

Customer review rating 1.5/5

Raghuveer M. T. Business - Confirmed reviews ALL

My status was not recognised and no free drink offered. Had to remind. Room carpets was quite stained, aircon not operating and no amenities in the room at all!

Customer review rating 2.0/5

David W. Business - Confirmed reviews ALL

First room had very noisy air con. Moved to alternative room. Rooms comfortable. However buffet breakfast disappointing- poor quality bread & fruit etc. Also tea & milk not replenished when room was serviced.

Customer review rating 3.5/5

Michael R. Couples - Confirmed reviews ALL

Nice room with sofa. Unfortunately the heating didn’t work but was ok with the electric heater that was in the wardrobe. Would have been nice to have a king size bed for the price and rating of this hotel like you do at some others. Nice breakfast - good to have haggis and black pudding! Usual buffet breakfast problem of fried eggs without runny yolk though.

Other web-users rate our hotel

  • 823 reviews 9.3/10 Location
  • 1,188 reviews 6.5/10 Room
  • 1,028 reviews 8.4/10 Service
  • 109 reviews 2.3/10 WiFi
  • 576 reviews 7.1/10 Cleanliness
  • 508 reviews 7.9/10 Breakfast
  • 192 reviews 4.9/10 Amenities
  • 158 reviews 5.8/10 Food

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