ibis Katowice Zabrze 2 stars

Customer review rating (ALL Rating) 4.6/5 693 reviews

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ibis Katowice Zabrze - Image 1
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Ul. Jagiellonska 4, 41-800 ZABRZE, Poland

Description

Hotel extras

  • Comfortable rooms with WIFI,

  • Restaurant with local dishes

  • Meeting room

  • A1 and A4 with access to airport, Katowice, Krakow, Wroclaw, Vienna, Prague

  • Silesian Heart Disease Centre is 500 metres away

Our accommodation(s)

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 ZABRZE
Poland

GPS:50.308811, 18.783903

Telephone
Fax +48 32 777 70 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS BAR&RESTAURANT

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  693 reviews

Customer review rating 5.0/5

Zuzanna K. Couples - Confirmed reviews ALL

I like your nice cozy hotel. Everything was as expected. Clean room. Comfortable bed and pillow. Comfortable clean bathroom. The hair dryer was with very low power ad ti took ages to dry my hair - but come on! its not any issue :) One man survive. Your hotel is located in nice calm area and I needed to get to Stadion Slaski in Chorzow to Metallica gig - and this is not too far. Also food is very good at the restaurant. Staff was friendly every time we had contact with them in reception or restaurant.

Dear Mrs. Zuzanna, Thank you very much for such a positive review. We are very pleased that your stay met all your expectations, and that the comfort of the room, the comfortable bed, and the cleanliness were so well-received. We also thank you for your kind words about our restaurant and the friendly staff—this is a great satisfaction for us. We are also pleased that the hotel's location proved convenient for our trip to the concert. The mention of the hairdryer also made us smile 😊—thank you for your understanding. We look forward to welcoming you back again next time. Best regards, Agnieszka Szlachciak Hotel Manager

Customer review rating 5.0/5

Marcin M. Families - Confirmed reviews ALL

OK

Szanowny Panie Marcinie, Bardzo dziękujemy za najwyższą ocenę naszego hotelu u mamy nadzieję ponownie Pana gościć wkrótce. Z pozdrowieniami, Agnieszka Szlachciak Dyrektor Hotelu

Customer review rating 2.0/5

Alana S. Friends - Confirmed reviews ALL

A little dated and parking costs a bit. However, the biggest issue was the lack of warm/hot water. Having to have just a quick spray down was not ideal after a long day. Water was cold/luke warm both evening and morning.

Dear Madam Alana, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the water temperature issue—this should not have happened. We would also like to emphasize that the issue was not reported during your stay, which prevented us from immediately responding and resolving the situation. However, your comments have been forwarded to the technical department for verification of the installation. We hope to have the opportunity to ensure a completely comfortable stay for you on your next visit—we invite you again. Sincerely, Agnieszka Szlachciak Hotel Manager

Customer review rating 3.5/5

Lilian K. Business - Confirmed reviews ALL

Friendly staff. Sheets had stains after washing. Bed was okay. You could not open window due to air quality.

Dear Mrs. Lilian, Thank you for sharing your feedback. We are pleased that you appreciated the comfort of the bed and the friendly approach of our staff. We sincerely apologize for any inconvenience caused by the condition of the bedding. Your comments have been forwarded to the housekeeping department. Regarding air quality – unfortunately, this is an external factor beyond our control, but we understand that it may have affected the comfort of your stay. We look forward to welcoming you back. Best regards, Agnieszka Szlachciak Hotel Manager

Customer review rating 4.0/5

Keeley B. Families - Confirmed reviews ALL

Room was a little tight and no room between beds.

Other web-users rate our hotel

  • 168 reviews 9.5/10 Location
  • 206 reviews 6.9/10 Room
  • 234 reviews 9.4/10 Service
  • 5 reviews 6.2/10 WiFi
  • 148 reviews 9.3/10 Food
  • 145 reviews 9.6/10 Breakfast
  • 95 reviews 8.5/10 Cleanliness
  • 12 reviews 8.8/10 Bar

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