Mercure Amsterdam City Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,579 reviews

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Mercure Amsterdam City Hotel - Image 1
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Mercure Amsterdam City Hotel - Image 4
Joan Muyskenweg 10, 1096 CJ AMSTERDAM, Netherlands

Description

Hotel extras

  • Terrace overlooking the Amstel river

  • Just 15 kilometres from Schiphol Airport

  • Bicycle rentals available

  • This hotel is cashless, only card payments are accepted

Our accommodation(s)

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Hotel location

Mercure Amsterdam City Hotel

Joan Muyskenweg 10
1096 CJ AMSTERDAM
Netherlands

GPS:52.335579, 4.913228

Telephone
Fax +31 20 694 8735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FLOOR RESTAURANT & LOUNGE

In Restaurant & Lounge FLOOR we serve dishes inspired by local cuisine, prepared by our Chef Pascal Vos. The right mix of design, great food and excellent cocktails makes this the place to spend your day! In summer you can even relax on the terrace!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,579 reviews

TripAdvisor Rating  4.0/5  2,892 reviews

Certificate of excellence 2024

Brilliant stay!

Customer review rating 4.5/5

Owen S. Families - Confirmed reviews ALL

Everything worked smoothly, hotel was great and service was excellent

Dear Owen, Thank you for taking the time to share your review. We are thrilled to hear that you found our accommodation and services to your liking. However, we regret to hear about the difficulties you experienced with accessing your complimentary drinks due to technical issues with our app or website. Additionally, we take note of your comments regarding the selection in our restaurant and understand that variety is important to our guests. Finally, we are pleased that the dedication of our staff made a positive impact on your dining experience. We hope we will have the opportunity to see you again in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good Stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Did not want to stay in the middle of the city or BNB so booked this hotel in the outskirts. It is 15 minutes walk to food and supermarket and Metro to the city centre is a 10 minutes walk away.

Dear Guest, Thank you very much for this kind review of your recent stay. It's wonderful to hear that your time at Mercure Amsterdam City was enjoyable. We are delighted that you found our hotel's location convenient for accessing local eateries and supermarkets, as well as the metro for your ventures into the city center. Our location indeed offers a serene escape from the hustle and bustle while keeping the heart of Amsterdam within easy reach. Additionally, we are pleased that the service provided by our staff, particularly our waitress's cheerful assistance, contributed positively to your dining experience. We take pride in offering modern accommodations, complete with all the necessary amenities, and it's gratifying to know these aspects met your expectations. We look forward to seeing you again soon. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Modern, spacious and a wonderful facility.

Customer review rating 5.0/5

Vinay S. Families - Confirmed reviews ALL

It was a nice and very comfortable stay, we wished that we stayed longer here. The rooms design was nice and it didn't feel like a typical hotel room, it was spacious for a family of four and our kids loved it. The beds were so comfortable. It was a really nice facility and the staff were awesome. Thank you, you made our holiday extra special.

Dear Vinay, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mercure Amsterdam City was enjoyable and memorable. We are delighted that you appreciated the room's modern design, its spaciousness suitable for your family, and the comfort provided by our beds. It's also wonderful to know that our facilities met your needs and that our staff contributed positively to your holiday experience. We look forward to seeing you again soon. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Very nice

Dear Guest, Thank you for taking the time to share your review. We are delighted that you had a very nice stay at Mercure Amsterdam City. Our commitment to service excellence is evident in your satisfaction with the hotel experience, and we take pride in offering modern accommodations, diverse amenities, and a convenient location next to the river with easy access to Amsterdam's main attractions. We hope we will have the opportunity to see you again in the future. Best regards, Francis Windt, General Manager, Mercure Hotel Amsterdam City

Good Stay

Customer review rating 3.5/5

Siddhartha S. Business - Confirmed reviews ALL

Food menu is very limited and expensive for lunch and dinner.

Dear Siddhartha, Thank you for taking the time to share your review. We understand that our dining options did not fully meet your expectations in terms of variety and cost. Our Chef mr. Pascal Vos and his team strive to offer a selection that reflects the local cuisine while ensuring quality in every dish. Nonetheless, we acknowledge your thoughts on our menu offerings and pricing. We see this as an opportunity to review our menu and make adjustments where necessary to enhance our guest experience. We hope you were able to appreciate our hotel's other amenities, such as the modern and contemporary decor, the comfort of our rooms with individual air conditioning controls, or the convenience of our location next to the river with easy access to Amsterdam's attractions. Looking forward to the next opportunity to see you again in the future, Francis Windt, General Manager, Mercure Hotel Amsterdam City

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Other web-users rate our hotel

  • 1,666 reviews 7.3/10 Location
  • 2,339 reviews 7.5/10 Room
  • 2,014 reviews 8.5/10 Service
  • 44 reviews 6.4/10 WiFi
  • 1,054 reviews 8.2/10 Breakfast
  • 1,037 reviews 6.9/10 Cleanliness
  • 555 reviews 3.8/10 Value
  • 497 reviews 9.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.