ibis Styles Zurich City Center 3 stars

Customer review rating (ALL Rating) 4.2/5 1,583 reviews

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Description

Hotel extras

  • Centrally located in Switzerland's largest city

  • Main station within walking distance

  • Only 10 km from the airport

  • Shopping, restaurants and sightseeing in the immediate vicinity

  • Fitness room and sauna included

Our accommodation(s)

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Hotel location

ibis Styles Zurich City Center

Stampfenbachstrasse 60
8006 ZURICH
Switzerland

GPS:47.381224, 8.542469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Yuka

The hotel's Yuka restaurant serves light bites and snacks as well as vegetarian dishes and international culinary specialties. There is something for everyone here!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,583 reviews

Customer review rating 3.0/5

Isabel R. D. N. D. Business - Confirmed reviews ALL

I arrived and my first impression of the hotel was the chap on my check in desk leaving the desk literally as I dragged my bags there, nodding his head to indicate “go to the next desk” as if I were a dog, then the girl on my check out desk took 5 min to find my reservation. Hello staff: first impressions! They count, and anyone in customer service who doesn’t understand this should get a different job,

Dear Isabel R. d. N. d., Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found our hotel pleasant; however, I sincerely regret that your interactions with our staff did not meet your expectations. First impressions are indeed important, and I understand how crucial attentive service is in the hospitality industry. Your insights will be taken into consideration as we strive to enhance our guest experience. We appreciate your comments and hope to have the opportunity to welcome you back in the future. Best regards, ibis Styles Zurich City Center

Customer review rating 1.5/5

Vineet D. Business - Confirmed reviews ALL

Need a Customer Service Overhaul! Never Again! Your staff made by checkin a nightmare and disregarded by loyalty status. I have cancelled future bookings at Accor and migrated to Marriott for last 2 days stay. Horrible rude staff!

Dear Vineet D., Thank you for sharing your feedback. We regret to learn about your experience during check-in and the interactions with our team. Your comments are important to us as we continually strive to improve our guest services. Best regards, ibis Styles Zurich City Center

Customer review rating 3.5/5

Francisco V. Couples - Confirmed reviews ALL

The hotel is a ten-minute walk to the main train station in Zurich. Nonetheless, the room is small and it was hardly cleaned during our stay. Breakfast was average and some items below the usual Ibis standard.

Dear Francisco, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ibis Styles Zurich City Center

Customer review rating 4.0/5

Gerard A. Families - Confirmed reviews ALL

I wish they would allow charging snacks to the room.

Dear Gerard A., Thank you for your positive feedback. I am pleased to hear that you had an enjoyable stay. I appreciate your suggestion regarding room charging for snacks and will ensure it is noted for consideration in the future. Goodbye and best regards, ibis Styles Zurich City Center

Customer review rating 1.0/5

A K. Business - Confirmed reviews ALL

The room itself is fairly comfortable and clean. The location is alright. The reason I was not happy with my stay was the staff members at the front desk.

Dear A K., Thank you for sharing your feedback. I regret to learn that your experience with our front desk staff did not meet your expectations. Your comments regarding customer service are valuable to us as we continuously strive to enhance our guests' experiences. Goodbye, ibis Styles Zurich City Center

Other web-users rate our hotel

  • 2,140 reviews 9.3/10 Location
  • 2,518 reviews 5.3/10 Room
  • 1,712 reviews 7.9/10 Service
  • 53 reviews 7/10 WiFi
  • 1,366 reviews 3.3/10 Comfort
  • 931 reviews 8.8/10 Breakfast
  • 886 reviews 7.1/10 Cleanliness

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