Mercure Sydney Rouse Hill 4.5 stars

Customer review rating (ALL Rating) 4.5/5 258 reviews

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Mercure Sydney Rouse Hill - Image 1
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Mercure Sydney Rouse Hill - Image 4
Cnr of Commercial & Windsor Road, 2155 ROUSE HILL, Australia

Description

Hotel extras

  • Walking distance to the new Metro for fast convenient connection from Rouse Hill to Sydney CBD

  • Direct access to Fiddler precinct for a wide choice of a la carte dining and beverage options

  • Ideal location for all your residential conferencing options at the Fiddler Hotel

  • Complete residential entertainment options including conferencing, weddings and parties

  • Located close to the Norwest Business Park, in the Sydney Hills District.

Our accommodation(s)

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Hotel location

Mercure Sydney Rouse Hill

Cnr of Commercial & Windsor Road
2155 ROUSE HILL
Australia

GPS:-33.686426, 150.91976

Telephone
Fax +61 2 9629 4311

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE LOUNGE

Non contractual photo

Located in The Fiddler, The Lounge is an opulent and sophisticated space to relax with friends. With a perfect balance of classic and contemporary finishes throughout including mood lighting, plush furnishings, and an exclusive VIP bar and lounge area.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  258 reviews

TripAdvisor Rating  4.5/5  62 reviews

Customer review rating 2.5/5

Jason S. Solo - Confirmed reviews ALL

Was charged $100 extra public holiday fee. Was not informed until the day at check-in.

Dear Jason, Thank you for taking the time to review our hotel. We do not charge extra fees for public holidays. The $100 extra that was charged on check in, is for a bond. We are sorry that this came as a shock on check in, but the bond is mentioned in your confirmation email and on our website. We do not keep the $100 bond as this is a hold that is released back to your account. Thank you again for sharing your experience, and we hope that your next visit will be more pleasant than the previous one. Sincerely, Ejay Hotel Manager

Customer review rating 5.0/5

Vanessa J. Families - Confirmed reviews ALL

I had a lovely stay at Mercure Hotel Rouse Hill. The staff were friendly, welcoming, and very helpful throughout my visit. My room was clean, comfortable, and had all the basic amenities I needed. The location is excellent — within easy walking distance to shops and public transport, which made getting around very convenient. There is also ample parking available, which was a big plus. I would happily stay here again and would recommend it to others.

Dear Vanessa, Thank you for your lovely review and for choosing Mercure Hotel Rouse Hill. We’re delighted to hear that you enjoyed your stay and found our team friendly, welcoming, and helpful throughout your visit. It’s great to know your room was clean, comfortable, and well equipped, and that our location and parking made your stay even more convenient. We truly appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Brendan W. Business - Confirmed reviews ALL

Excellant service and facilities

Dear Brendan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Andrena N. Business - Confirmed reviews ALL

Convenient location, comfortable rooms, quick room service and all staff are absolutely delightful and helpful.

Dear Andrena, Thank you for your wonderful feedback. We’re so pleased to hear you enjoyed our convenient location, comfortable rooms, and quick room service. It’s especially great to know our team made such a positive impression and that you found the rooms and bathrooms consistently clean and well maintained. We truly appreciate your kind words and look forward to welcoming you back. Sincerely, Ejay Hotel Manager

Customer review rating 4.5/5

Rachel W. Friends - Confirmed reviews ALL

It was good though would have liked better coffee in the room like a podcast machine.

Dear Rachel, Thank you for your feedback. We’re glad you enjoyed the location and had a good stay overall. We appreciate your suggestion regarding the in-room coffee and will certainly take it into consideration for future improvements. We hope to welcome you again soon. Sincerely, Ejay Hotel Manager

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Other web-users rate our hotel

  • 184 reviews 8.8/10 Location
  • 302 reviews 8.7/10 Room
  • 241 reviews 8.8/10 Service
  • 161 reviews 8.4/10 Cleanliness
  • 155 reviews 8.1/10 Comfort
  • 80 reviews 8.1/10 Food
  • 59 reviews 9.5/10 Vibe
  • 56 reviews 7.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.