Pullman Sydney Airport 5 stars

Customer review rating (ALL Rating) 4.4/5 3,881 reviews

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191 O Riordan Street, 2020 MASCOT, Australia

Description

Hotel extras

  • Event space to cater from 10 to 200 with built in AV we cater for all your event needs.

  • Executive Lounge to unwind and 24-hour fitness centre to regenerate and re-energise.

  • Mobius Bar & Grill is a dining adventure of local seasonal food, wines & craft beers.

  • ALLSAFE certification, 24-hour reception, complimentary Wi-Fi, parking plus valet parking.

  • Sydney's iconic Harbour and Circular Quay precinct are located an easy 20 minute train ride.

Our accommodation(s)

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Hotel location

Pullman Sydney Airport

191 O Riordan Street
2020 MASCOT
Australia

GPS:-33.927553, 151.186823

Telephone
Fax +61 2 9693 2598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOBIUS BAR AND GRILL

At Mobius we think global and cook local, using regionally produced ingredients. Breakfast includes fresh artisanal products with dinner featuring a vibrant collection of modern Australian cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,881 reviews

TripAdvisor Rating  4.3/5  1,242 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

David P. Business - Confirmed reviews ALL

Room was nice, and the service at reception and Mobius was good (apart from a slight hiccup with our shuttle bus booking). Exec Lounge was closed with no notice for carpet cleaning… super frustrating as we’d planned to do some work from there that day. A heads up would have been appreciated.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that on this occasion your experience did not meet expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the cause of the issues you experienced in order to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Pullman Sydney Airport Team

Customer review rating 2.5/5

Alex H. Business - Confirmed reviews ALL

The staff at the hotel were beyond exceptional, the food was great also. We did think the hotel itself was not as quality as had been described nor worth the premium pricing unfortunately. Fittings & fixtures were average & sound deadening was non existent. All staff who were there on our stay made the hotel acceptable by their excellent happy nature

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pullman Sydney Airport Team

Customer review rating 5.0/5

Perry N. C. Solo - Confirmed reviews ALL

I was ill during my 4 night stay with a stomach complaint so I didn’t really get to enjoy my stay as much as I should have. Not the properties or the lovely staffs fault at all.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

Customer review rating 1.5/5

Aubrey S. Couples - Confirmed reviews ALL

We were offered an upgrade as we drew attention to the fault. Why was this not picked up by house keeping? If there was a better room, why were we not offered it in the first place?

Customer review rating 5.0/5

Alexis M. Couples - Confirmed reviews ALL

We stayed during the New Year celebration time. The staff was so helpful, attentive and friendly. It is also very close (500m) to the train station which made it so easy to get to and from the city. The room was updated, very clean, had plenty of space (we did the executive king) and lots of great amenities (robes and slippers, etc.). Overall great stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Sydney Airport Team

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Other web-users rate our hotel

  • 1,090 reviews 9/10 Location
  • 1,996 reviews 7.6/10 Room
  • 2,212 reviews 8.2/10 Service
  • 36 reviews 5.3/10 WiFi
  • 858 reviews 6.3/10 Food
  • 622 reviews 7.2/10 Cleanliness
  • 422 reviews 8.4/10 Vibe
  • 411 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.