Novotel Madrid Center 4 stars

Customer review rating (ALL Rating) 4.6/5 4,080 reviews

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Description

Hotel extras

  • Family Rooms with WIFI and air-conditioning

  • Newly renovated & expanded rooftop terrace. Great views of Madrid Skyline.

  • Telemedicine service with free access to medical teleconsultations.

  • 5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado

  • Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EAT BAR

At the Eat Bar by Novotel, enjoy cuisine that has a clear focus on local produce whilst remaining loyal to the cosmopolitan spirit of Madrid. The menu features a range of simple yet authentic dishes in a relaxed environment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,080 reviews

TripAdvisor Rating  4.0/5  2,651 reviews

Certificate of excellence 2023

Nice efficient business and also tourist hotel.

TripAdvisor rating 4.0/5

Richard G Couples - TripAdvisor review

Nice hotel, in business area a little away from tourist areas. Big but efficient. Room very dark and quiet so slept well. They have a system where you have to insert your key into a slot in the room for the electricity to work. I took the key and left and within 5 minutes the lights were out and my wife was locked in the bathroom in darkness!

Perfect!

TripAdvisor rating 5.0/5

Laura M TripAdvisor review

Located in the heart of Madrid, 5 minutes walking distance to the emblematic Retiro Park, near to metro station O’Donnell or Goya and El Corte Ingles, 15 minutes walking distance to Puerta de Alcala and Serrano street, 20 minutes walking distance to Plaza de Cibeles and Museo del Prado. Bus 2 or 28 will take you to Gran Via. Nice courtyard and a very stylish lobby, a bar and restaurant open until late and a big TV wall for football matches. My room was very comfortable and silence, very clean and smelled fresh. Breakfast was a lovely variety and good hours offered. I recommend!

Customer review rating 2.5/5

S Business - Confirmed reviews ALL

small room (superior) and (small) breakfast room full with other people sitting in my same table (most of the table are for 6)

Well located

Customer review rating 3.5/5

Lewis F. Couples - Confirmed reviews ALL

Hotel was in a good location with easy access to the metro. I had a shopping bag in the room with my timing chip in to complete the Hyrox on Saturday 26th October but this was taken away by the cleaning staff and I had to pay 45 euros for a replacement.

Good place to stay

Customer review rating 4.0/5

Angela Couples - Confirmed reviews ALL

Everyone was friendly and helpful. The rooms were nice. I would’ve given it a 10 except the location of our room. If you are in 1057, 1059, and probably 1055 It is next to housekeeping or laundry and is extremely noisy through the night. The first night we just thought it was noisy neighbors. After the second night we mentioned the noise to the desk and found out we were next to housekeeping. They did offer to try to try to change our rooms but we were leaving the next morning so we didn’t bother.

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Other web-users rate our hotel

  • 1,754 reviews 9/10 Location
  • 2,168 reviews 7.2/10 Room
  • 2,111 reviews 9.1/10 Service
  • 53 reviews 4/10 WiFi
  • 1,165 reviews 8.5/10 Breakfast
  • 751 reviews 7.6/10 Cleanliness
  • 491 reviews 4.2/10 Value
  • 187 reviews 3.4/10 Pool

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