ibis Styles Tokyo Ginza 3 stars

Customer review rating (ALL Rating) 4.4/5 2,082 reviews

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Description

Hotel extras

  • Free WIFI access throughout the hotel

  • Located in the Tokyo's Shopping haven Ginza

  • Walking distance from Ginza Dori, Kabuki Theatre and the Imperial Palace

  • 5 minute walk from the Ginza Subway Station A3Exit.

Our accommodation(s)

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Hotel location

ibis Styles Tokyo Ginza

7 10 9, Ginza, Chuo ku
104-0061 TOKYO
Japan

GPS:35.668489, 139.763018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,082 reviews

Customer review rating 4.0/5

Jeremy H. Business - Confirmed reviews ALL

Great welcome from the reception team, rooms are very tight for two tall people, however we managed and the location was a good compromise

Dear Valued Guest, Thank you for sharing your experience with us! We're so glad to hear that you enjoyed our prime location and that our reception team gave you a warm welcome. We appreciate your feedback about the room size. While we strive to offer comfort, we understand that space can be a consideration for taller guests, and we’re glad to know that the location made up for that. We hope to welcome you back for another stay and will do our best to accommodate any preferences you may have! Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 3.0/5

Annabelle W. Couples - Confirmed reviews ALL

Location was excellent, however service lacked in quality. We requested for new towels and the bins changed directly to the cleaning staff after being approached by them to ask if we needed anything changed, however upon returning from the room nothing was done, and after repeating the request again nothing was done again. We were exhausted already after a full day out and expected more from a reputable Accor group. Free coffee station was always dirty and barely working. Would probably not recommend again.

Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad to hear that you found our location excellent, but we deeply regret that the service you received did not meet your expectations. Please accept our sincerest apologies for the issues you encountered with the towel and bin request, as well as the cleanliness of the coffee station. This is not the level of service we strive to provide, and we will address your concerns with our team to ensure this does not happen again. Your feedback is invaluable, and we will take immediate steps to improve these areas for future guests. We hope you will reconsider and give us the opportunity to serve you better in the future. Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Chia F. C. Business - Confirmed reviews ALL

The attentive front desk staff play an indispensable role here. From check-in to check-out, everything was seamless, and any assistance needed during the stay was handled promptly, which gave me great peace of mind.

Dear Valued Guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had another comfortable experience with us. Our front desk team truly values providing attentive service, and we're delighted to know that their efforts contributed to making your stay seamless and stress-free. It’s always our goal to ensure our guests feel at ease from check-in to check-out, and we’re so pleased we were able to provide that peace of mind during your stay. We look forward to welcoming you back for another enjoyable experience in the future. Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Remy N. Friends - Confirmed reviews ALL

Great hotel with a good teams dedicate to satisfy customers needs and more.

Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location near the metro lines and the lively Ginza neighborhood. We're also very pleased that you had a wonderful experience with our team, dedicated to satisfying our guests' needs. We hope to have the pleasure of welcoming you back again soon. Best regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Jovita R. Families - Confirmed reviews ALL

We stayed at the Ibis Ginza for two nights. The location is great, close to the tourist center. We easily reached the hotel from both the MRT and bus stations. The room wasn't large, but it was comfortable enough for us. The bed was comfortable and the room was very clean. There's a convenience store right in front of the hotel.

Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our central location and found it convenient for exploring the area. We're also happy that the room met your needs, and that you found it clean and comfortable. It’s great to know that the nearby convenience store was a helpful touch for you during your stay. We truly appreciate your kind words and hope to welcome you back in the future for another wonderful visit. Warm regards, Bikash ibis Styles Tokyo Ginza

Other web-users rate our hotel

  • 1,330 reviews 9.8/10 Location
  • 1,136 reviews 6.3/10 Room
  • 1,083 reviews 8.7/10 Service
  • 41 reviews 7.3/10 WiFi
  • 669 reviews 3.2/10 Comfort
  • 444 reviews 8.1/10 Cleanliness
  • 261 reviews 4.5/10 Breakfast
  • 156 reviews 6.7/10 Food

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