Novotel Miami Brickell 4 stars

Customer review rating (ALL Rating) 4.3/5 2,770 reviews

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Description

Hotel extras

  • Pet friendly hotel in Miami! Accepts dogs and cats up to 15 kg

  • Enjoy one of the best hotel pools in Miami, on the hotel's rooftop

  • Hotel in Miami near Cruise Port: 15 minutes away

  • Family hotel in Miami: accommodation for up to 4 people

  • 5,000 square feet of meeting space featuring breathtaking views, and natural light

Our accommodation(s)

Hotel location

Novotel Miami Brickell

1500 Southwest 1st Ave
33129 Miami
United States

GPS:25.75996, -80.19911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,770 reviews

Customer review rating 1.5/5

George C. M. Business - Confirmed reviews ALL

I was in room 202. Went to put cloths in drawers, top drawer broken, third drawer broken. Only one functional drawer. Very noisy, train directly across the street. Heard the train throughout the night. Not impressed.

Dear George C. M., Thank you for sharing your feedback regarding your recent stay. I apologize for the inconvenience caused by the broken drawers and the noise from the train. We continually strive to improve our facilities and your comments will assist us in this effort. Sincerely, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 3.0/5

Mary E. F. Couples - Confirmed reviews ALL

Nothing exciting. Concierge I out for dining was just ok. Coffee device, tv did not work properly. Children in next room and we heard every si gel word.

Customer review rating 3.5/5

Elaine H. Business - Confirmed reviews ALL

First the staff I must say were the shining stars here. They were very accomodating and very nice. The views from the 12th floor meeting room was phenomenal. many members of the group expressed that the hotel was noisy. The hotel is situated next to a train track. Many members were placed in rooms on the 2nd and 3rd floor near the train tracks Others were placed near elevators The rooms themselves were very stark with no art, and lighting was not great. Beds were pretty hard, as were pillows. The food was just OK – nothing special

Dear Elaine H., Thank you for sharing your feedback regarding your recent stay with us. It is heartening to know that our staff made a positive impression and that you appreciated the stunning views from our meeting room. We acknowledge your concerns about noise levels and room placement. While our location next to the train tracks does present some challenges, we strive to provide guests with a comfortable stay. Your remarks about room decor and bed comfort have been noted, as we continually seek ways to enhance our accommodations. Furthermore, we understand that food quality is crucial to our guests' experience, and we will take your feedback into account as we review our offerings. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 4.0/5

Arturo C. L. Families - Confirmed reviews ALL

Great location, great service from UVA, great service from front desk, only needs to improve the soundproofing of rooms next to tracks but overall it was a great experience... Will stay again and recommend it to anyone.

Dear Arturo C. L., Thank you for your positive feedback regarding your recent stay. We appreciate your kind words about our location and the service provided by our team. Please rest assured that your comments about soundproofing will be taken into account as we continually strive to enhance our guests' experiences. Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Customer review rating 0.5/5

Soumya P. Business - Confirmed reviews ALL

The hotel has very thin walls, and I was unable to sleep all night because I could clearly hear the person in the adjacent room snoring. During the day, the cleaning staff made a lot of loud banging noises, which was quite disruptive. Bottled water was only provided upon request rather than being readily available. Overall, it was a very disappointing experience.

Dear Soumya P., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the disturbances you experienced due to noise from adjacent rooms and during cleaning hours. We understand how important a peaceful environment is for our guests. Regarding bottled water, our policy is to provide it upon request to ensure we manage our resources effectively. Your comments will be considered as we continuously strive to enhance our guest experience. Best regards, Waseem Janjua Director Of Guest Experience & Training Novotel Miami Brickell 1500 SW 1st Ave – 33129 Miami – United States novotelmiami.com Wa…

Other web-users rate our hotel

  • 1,271 reviews 8.7/10 Location
  • 1,695 reviews 7.2/10 Room
  • 1,749 reviews 7.6/10 Service
  • 30 reviews 3.3/10 WiFi
  • 882 reviews 7.7/10 Cleanliness
  • 574 reviews 7.5/10 Amenities
  • 487 reviews 8.7/10 Vibe
  • 380 reviews 7.6/10 Breakfast

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