Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 3.8/5 1,692 reviews

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5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

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Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,692 reviews

Customer review rating 1.0/5

Kale S. Families - Confirmed reviews ALL

Gate didn’t work let us in. Check in was not friendliest and then system was down. When we got to our room there was no fitted sheets on the bed. I’ve had better experiences at a motel 6.

Customer review rating 3.5/5

Sara B. B. Couples - Confirmed reviews ALL

The room was overall clean and comfortable, but I would recommend having more hooks in the bathroom beyond just a towel rack in the shower. Also, we arrived with only 1 K-cup for the coffee maker and it was decaf. We asked the front desk if we could have more and they assured us they would send some up, which never happened. We asked again the following morning and a staff member brought up 6 napkins and cream packets letting us know they were out of K-cups. It's a nitpicky thing, but we both enjoy a cup or two of coffee in our room before going out in the morning and it's advertised as an amenity in the room. We understand things run out and such, but a coupon for a complimentary cup of coffee at the cafe would have been nice. Also, we drove and there were no directions about what to do with our car/parking during check-in. We had to come back down to ask before dinner as we were leaving the property and didn't want to be charged, and then the next morning had to ask again when checking out how to leave without a room key, to learn we needed to also have the ticket stamped. Again, not a huge deal but just an annoyance when a quick question and directions during check-in would have saved time. And finally, the maid knocked on our door at 8:20 telling us she had our room as a checkout for that day...yes, with a checkout time much later than 8:20. Again, we overall enjoyed our stay and this is nothing to post a negative public review about, but just some things for you to be aware of.

Customer review rating 2.0/5

Heather G. Families - Confirmed reviews ALL

I found the hotel to be dirty. The elevator had fingerprints all over the gold doors inside. The carpet had crumbs all over in the common areas. On floor 7 a band aid wrapper on the landing as the elevator doors opened. Our room had stains on the walls, leather chair at the desk was peeling apart. Carpet was wrinkling and in need of restretching or replacement. No plastic liner on the shower curtain just cloth cover. Hairs on the floor. Mold on the mirror. The pool looked a strange color green, we opted not to enter. If I could’ve left to stay at another hotel I would have. Overall I would never stay again.

Customer review rating 2.0/5

Mark C. Couples - Confirmed reviews ALL

Booked as a day room (room 405) whilst waiting for a night flight. Unfortunately the shower head worked very poorly so the whole point of using the hotel to wait and freshen up was futile as the shower was useless - the shower lever even fell off too. Why housekeeping has never noticed this and reported/fixed is beyond me!!!!

Customer review rating 4.5/5

Carlos D. S. P. Business - Confirmed reviews ALL

I had a good, if short, overnight stay at the hotel prior to catching an early flight.

Dear Carlos D. S. P., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pullman Miami

Other web-users rate our hotel

  • 1,352 reviews 8.5/10 Location
  • 2,329 reviews 4.8/10 Room
  • 1,997 reviews 6.9/10 Service
  • 46 reviews 4.6/10 WiFi
  • 1,008 reviews 4.5/10 Comfort
  • 992 reviews 3.9/10 Cleanliness
  • 726 reviews 4.2/10 Vibe
  • 655 reviews 5.1/10 Value

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