Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 430 reviews

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00pm

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

ALLSAFE approved hotel

Our accommodation(s)

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

Hotel location

Pullman Miami Airport

5800 Blue Lagoon Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients. Enjoy breakfast from 6am to 10 am and Lunch 12pm to 2pm

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  430 reviews

TripAdvisor Rating  4.0/5  4,896 reviews

Certificate of excellence 2023

Very good

TripAdvisor rating 5.0/5

truevictoria TripAdvisor review

We had flight trouble coming into Miami and were delay getting there. They were very accommodating. We were going on a cruise and they have a shuttle that goes to the port. We will definitely stay here again. Breakfast is worth adding on.

Dear Victoria, Thank you for choosing to stay at Pullman Miami Airport Hotel prior to your cruise. We are thrilled you were impressed with everything from our lovely staff to our delicious breakfast and convenient shuttle. We hope you also had a wonderful cruise and look forward to welcoming you back again someday. Yours in hospitality, Dan McDermott General Manager

Unprofessional, terrible experience!

TripAdvisor rating 1.0/5

iluvtravelG TripAdvisor review

We booked to stay in Pullman for 1 night between flights. My husband, preschooler and I landed at Miami airport and called Pullman to ask about the shuttle schedule. A lady at front desk answered, asked for my name and said "Expedia" changed our reservation, there was no room for us, and "Expedia" should have emailed. Well we didn't book via Expedia, which I tell the lady, and she repeated that our reservation isn't at Pullman. It's late in the evening and my tired preschooler is getting fussy. I received no emails nor calls about a change of reservation so I call Hotwire who we booked through, and they get in touch with Pullman management. Pullman tells Hotwire that due to a "maintenance issue" they moved a bunch of prepaid guests, including us, to another hotel. So the the story from front desk about "Expedia" changing the reservation was complete bs. What kind of front desk training is this? They had a "maintenance issue" that they knew about early in the day and they tried to pass it off as the booking company's fault. Pullman management tells Hotwire is that they'll send us to a comparable hotel because their "maintenance" issue meant there were no more rooms at Pullman. But get this...we have to go to Pullman 1st rather than straight to the alternate hotel so they can give us a voucher! More inconvenience and bs. We get to Pullman, they give us a voucher, and we go to the other hotel. Of course, this was even more bs...in the alternate hotel, the room was very worn and smelly. Tired from our journey, with an even more tired pre-schooler, we resentfully stayed for the night and headed back to the airport the next morning. This is the worst experience I've had with a hotel, and having worked in the hospitality industry at a management level, I've stayed in countless. We didn't even end up staying where we booked and paid for. We had a 2nd reservation at Pullman already booked in advance, so I called a few times to make sure the fiasco we experienced wasn't going to happen again. We actually stayed at Pullman this time and I will say that they should put as much effort into maintaining and updating their rooms as much as the public spaces. The public spaces in the hotel (lobby, pool, etc.) are much nicer and better maintained than the interior of the hotel rooms. Lipstick on a pig?

We appreciate your feedback, and we apologize for any confusion with your reservation. It's unfortunate this was not handled in a more satisfactory fashion, and we'll look into your comments further. If you're in the area again, we hope you'll consider coming back to see us. Best Regards, Dan McDermott General Manager

Pullman, a nice place to stay

TripAdvisor rating 4.0/5

Preston W TripAdvisor review

Very nice hotel and friendly staff. I would stay here again. My room had a nice view of the Blue Lagoon. The restaurant/ Bar area is also very nice. Very easy to get to from the MIA airport. Thank you.

Dear Preston, Thank you for sharing your comments with us! We are delighted to hear you appreciated our friendly staff members, lovely views, and great dining options during your visit. It was a pleasure serving you, and we hope to see you again soon! Yours in hospitality, Dan McDermott General Manager

Good for a quick night

Customer review rating 3.0/5

Kim C. Couples - Confirmed reviews ALL

The hotel lobby and beyond is beautiful. Within the room I was pretty unimpressed by the sizing of a double room. The tv glitched all night and turned on by itself in the morning. The bathroom didn't ventilate, and there wasn't even an ice bucket to get ice.

Dear Kimberley C., Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victoria Jackson Assistant Front Desk Manager

Great experience

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a great time , rooms and beds are great . The staff were so helpful and very nice.

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your kind words and for choosing our hotel for your accommodation needs. We're delighted to hear that you had a positive experience during your stay and to know that you enjoyed the event as well. Our team works hard to provide exceptional service and create a comfortable and enjoyable environment for our guests. Your feedback is valuable to us as it helps us understand what we are doing well and where we can make improvements. We will make sure to share your comments with our team members, as they will be thrilled to know that their efforts contributed to your satisfaction. Thank you once again for your kind comments. We look forward to welcoming you back to our hotel in the future. Sincerely, Andree Lopez Front Office Supervisor

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Other web-users rate our hotel

  • 482 reviews 8.6/10 Location
  • 802 reviews 5.4/10 Room
  • 715 reviews 7.2/10 Service
  • 16 reviews 7.1/10 WiFi
  • 355 reviews 5.2/10 Cleanliness
  • 222 reviews 6/10 Amenities
  • 153 reviews 8.9/10 Pool
  • 128 reviews 5.6/10 Breakfast

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