Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 3.8/5 1,608 reviews

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Pullman Miami Airport - Image 1
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5800 Waterford District Drive, 33126 Miami, United States

Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

Photo out of - Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

A 325 sq. ft. (30 m²) elegantly appointed room with a premium view, free WiFi, Keurig coffee, refrigerator, working area and one king size bed with duvet. Complimentary bottled water on arrival, C.O. Bigelow amenities and iron/ironing board.

  • Views:

    Lagoon view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Lagoon view
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Lagoon or City View. Mobility accessible king room with a spacious layout for easy maneuvering. Ensuite bath has roll in shower with bench, toilet with rear and side grab bars, and space under sink for wheelchair. Connecting room available

  • Views:

    Lagoon view

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

Photo out of - Presidential Suite, one King-size bed, Living Room, Premium View - Lagoon side or top floor

Elegantly appointed suite, 1107 sq. ft. (102.8 m²), with modern decor and amenities. Entertain in style in our spacious separate lounge area within the suite with dining table included, microwave, complimentary WiFi, Nespresso maker.

  • Views:

    City View or Lagoon view

Max. number of persons
3

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • TV with on-screen billing info
  • Web TV
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Telephone
Fax +1 305-262-9049
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • MIAMI INTL
  • MIA

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 281 rooms
  • 3 rooms for people with reduced mobility
  • 27 family rooms
  • 52 connecting rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

13 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

Pool

  • Outside
  • On site

Pullman Fitness Center

  • On site
  • On site
  • Outdoor parking
  • Private
  • Parking opened 24/7

  • Parking pricing: 31.24 € 35 USD Per day
  • Parking for a week

Services & equipment

  • Intercom

Tavolo

Photo out of - Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Cooking style
Regional
Chef name
Enyelber Castro
Capacity
150
Accessibility
Accessible service
5800 Waterford District Drive, 33126 Miami, United States
Telephone +1 305-264-4888
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Consider it a drink lover's calm in the center of the storm

Start your day with breakfast from 630am to 11am serving classic American options and made to order favorites.

Our sparkling pool offers breathtaking views of the Blue Lagoon Miami and the city skyline. Take a break from the ordinary and enjoy poolside lounging, swimming and sunning on your next visit to Miami.

Try our various types of fitness equipment and while working out enjoy the view of the lagoon.

Luxurious rooms, fabulous views and superb cuisine will make your wedding gloriously unique. Let our experienced wedding coordinators help you embrace every magical moment of your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,608 reviews

Customer review rating 1.5/5

Adolphus F. Couples - Confirmed reviews ALL

Customer review rating 1.0/5

Belinda D. Families - Confirmed reviews ALL

Customer review rating 1.0/5

Jeffrey W. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Malika M. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Patrick M. M. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Belinda D. Families - Confirmed reviews ALL

Upon arrival, I was told I didn't pay my bill. Thankfully I had proof. I was also told that a nights stay was $140 and I had paid $225. When I asked for the difference, they claimed they couldn't do it. I was given a $75 gift card. Which I didn't want. I ended up just wasting it plus an additional $41 plus tip at the bar. I was very frustrated. I had to call for our linens to be changed due to have blood on them. Also the floor was never swept. There was debris on the floor. I pointed it out to the lady that came, but she didn't understand because she didn't speak English. Then upon check out, they charged me again for the room plus that $75 bill (which I was given credit). Our shuttle was leaving and I had to whole up not only our group, but others waiting. I was asked to be given a call back or an email and haven't received anything. I personally feel I should be compensated for the stress I endured during this time.

Customer review rating 1.0/5

Jeffrey W. Couples - Confirmed reviews ALL

No hot water to take shower. I told them at the front desk and they had a maintenance person come up to the room and after 30 minutes he still could not fix the problem. I explained if we could use the room across the hall since no one was staying on there, due to the housekeeper just finished cleaning the room and the manager said he did not have any rooms available due to the hotel being sold out. I told him the room was unoccupied and we wanted to take a shower before we left to go catch are cruise that we were going on that morning. He could not make that happen. He couldn't take anything off the bill, due to us booking through a third party. That is the first time in our life that has happened to us, so we will not be telling our friends and family to stay at this property due to that and also the carpet in the room should be updated. We had a king standard room and they were booked up , so they did not offer to move us

Customer review rating 3.5/5

Malika M. Business - Confirmed reviews ALL

In all my 15 years of All Accor membership, this stay was the first where the front desk staff struggled to find me a room though my reservation was made directly on the All Accor app three weeks prior. I was arriving from a long trip and the front desk staff was curt and cavalier. It took more than 1/2 hour to get a room. Complimentary breakfast was offered, but I was disappointed. Pullman service should be better than a midrange hotel.

Customer review rating 3.5/5

Patrick M. M. Business - Confirmed reviews ALL

Mobeen is a great person very helpful as well as Cory the shuttle driver

Customer review rating 1.5/5

Rodrigo L. G. Business - Confirmed reviews ALL

Upon checking out i wanted to clarify a missing breakfast reimbursement and was told the Manager was not there but to leave an email address and that the reimbursement will be done later. 4 days later and 3 follow-up and nobody has contacted me yet - Of course the reimbursement has not happened either.

Customer review rating 1.5/5

Dave B. Business - Confirmed reviews ALL

I was unable to complete my work in the evenings several nights due to WIFI not working. This created challenges for me. At checkin I was not given my breakfast vouchers even though they were part of my online booking. At checkin I was initially charged double the rate that I had booked at, I had to show the person my booking email in order to get the rate I had booked for. The Hotel Bar had an 18% gratuity automatically added to my bill which I did not identify and I ended up double-tipping multiple times for suppers there. My lasting impression was of being upsold or ripped off multiple times during this stay. Will not book here again.

Customer review rating 2.0/5

David Y. Couples - Confirmed reviews ALL

1 hour 5 minute wait for a shuttle at Miami Airport, followed by long wait to check-in due to insufficient staff.. Discussion over breakfast options as staff seemed unaware of All Accor benefits. No welcome amenity despite my statut…

Customer review rating 5.0/5

Keith M. Business - Confirmed reviews ALL

Great experience, perfect location, super friendly staff that went out of there way to help us and make our visit great. From check in to the hostess at the restaurant.

Customer review rating 4.0/5

Courtney B. Families - Confirmed reviews ALL

My family and I enjoyed our stay at the Pullman. We utilized the shuttle services and were able to check-in early for our reservation.

Customer review rating 5.0/5

Frank R. Solo - Confirmed reviews ALL

Comfortable

Customer review rating 0.5/5

Daniela C. Families - Confirmed reviews ALL

I made a reservation to stay at this hotel on September, 29th and paid in advance with 6.000 points + R$245,37. In the check-in the receptionist tried do charge me again and I told her I had already paid for the reservation. She said that she would charge just the security deposit. For my surprise, when I checked the card statement, the hotel's nightly rate had been charged again.

Customer review rating 5.0/5

Barbara D. Families - Confirmed reviews ALL

Have stayed various times at the Pullman Miami and enjoy the welcoming greeting at checkin and easy checkout,

Customer review rating 2.5/5

Michael A. Couples - Confirmed reviews ALL

While your hotel is a satisfactory for a one night stay, the system outage made the stay memorable, not in a good way. I would say the front desk staff was making the best of the situation.

Customer review rating 0.5/5

Zeyang X. Solo - Confirmed reviews ALL

My stay fell well below expectations for a four-star Pullman hotel. Key concerns: * Check-in: While I understood the area-wide internet outage was beyond your control, the receptionist appeared unfamiliar with the manual check-in process. * Service: The front desk service felt unwelcoming, and my Accor elite status was not acknowledged. * Room condition: The decor was dated, and the bathroom was poorly maintained, with visible rust. * Hot water: The shower water was cold. * Soundproofing: A neighboring room’s alarm woke me before 6 a.m. Footsteps and conversations were clearly audible, preventing me from returning to sleep.

Customer review rating 2.0/5

Morgen E. Families - Confirmed reviews ALL

Check in was not very friendly our shuttle to the airport was late and the room wasn’t much of anything.

Customer review rating 5.0/5

Shannon R. Couples - Confirmed reviews ALL

Welcoming, friendly staff were very accomodating with early arrival luggage hold, we were welcome to use the pool/bar/bathrooms before check in. Early rooming time. Late check out (12pm) with free shuttle to the airport every 30 minutes. Great stay, would highly recommend and return to Pullman!

Customer review rating 3.5/5

Darcy G. Couples - Confirmed reviews ALL

Good location close to airport. Have stayed at other Pullman sites and experienced much more accommodating customer service. Rooms a bit outdated and water pressure at the hotel was extremely low. Worked for a quick inter-airport stay.

Customer review rating 4.5/5

Carlos D. S. P. Business - Confirmed reviews ALL

I had a good overnight airport stay.

Customer review rating 0.5/5

Elena I. Solo - Confirmed reviews ALL

From the moment I got to the parking lot to check-in to the moment I left 30 minutes later was a nightmare. The parking lot is dimly lit, most spaces cannot comfortably accommodate a vehicle of a normal size, it's awkwardly paved/has potholes, and the only decent spaces left when I pulled in were under 2 inches of water with a raccoon splashing around in it. I learned at check-in that this lot costs $35/day for hotel guests - nothing about this lot should require that. I got up to my room and was horrified by the stained chaise lounge, stained lampshade, sunken bed, and loud AC unit. I tried to suck it up for a night then figure out a different hotel the following day, but could not bring myself to sleep there even fully clothed/on top of the covers. The front desk was kind enough to switch me to a newer/renovated room upon my request. I was relieved to see the updated/cleaner space when I moved to the new room. I was relieved to get some sleep finally as it was almost midnight from my long travel day. Before I could even put my things down, a cockroach immediately scurried across the room. This was the last straw for me. I had to abandon my weekend reservation and find new accommodations as this was just completely unacceptable. All of this occurred so quickly, not even a slow build of unreasonable conditions over the stay. Instead I went across the street to Tru by Hilton, which was impeccably clean, offered an incredible breakfast, and had a well-lit, clean, regular spaced garage at only $18/day. I never take the time to write a review, but Pullman needs to get it together. That was the grossest experience I have ever encountered in a hotel.

Other web-users rate our hotel

  • 1,357 reviews 8.4/10 Location
  • 2,353 reviews 4.7/10 Room
  • 2,040 reviews 6.7/10 Service
  • 49 reviews 4.5/10 WiFi
  • 1,059 reviews 4/10 Cleanliness
  • 1,022 reviews 4.2/10 Comfort
  • 745 reviews 4.2/10 Vibe
  • 658 reviews 5.4/10 Value

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