Pullman Miami Airport 4 stars

Customer review rating (ALL Rating) 3.9/5 1,963 reviews

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Description

Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-12.00 midnight

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Our accommodation(s)

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Hotel location

Pullman Miami Airport

5800 Waterford District Drive
33126 Miami
United States

GPS:25.7819722, -80.291622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Tavolo

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,963 reviews

TripAdvisor Rating  3.9/5  5,032 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Rajdai S. Families - Confirmed reviews ALL

We enjoyed our one night stay, clean environment and awesome views, close to shopping and dining areas, only problem is getting in and out through the gate, otherwise it’s a great place .

Thank you for sharing your experience. We’re delighted you enjoyed your stay, the clean environment, and the views, as well as our convenient location near shopping and dining. I appreciate you letting us know about the difficulty with the gate access. I’ve shared your feedback with our team so we can look into ways to make this smoother for future guests. We hope to welcome you back again soon! Best regards, Luis Fraile Front Office Supervisor Pullman Miami Airport Hotel

Customer review rating 2.0/5

Esther O. Couples - Confirmed reviews ALL

$22.00 for a glass of wine on a ok 3.5 star bar, isn't the $, is the principle. The room wasn't clean as used to be, believe me, I have been going there since 2012, stopped around 2017, then gave it a try now and no way, NOT the same service, rooms aren't that clean, clientele is different now. I will say this is an ok 3.5 Hotel now.

Thank you for sharing your honest feedback, and for being a loyal guest over the years. I’m truly sorry to hear that your recent stay did not reflect the standards you’ve come to expect from us. Your comments about the cleanliness, the overall experience, and the changes you’ve noticed are taken seriously, and I’ve shared them with our management team so we can look into these concerns closely. I also understand your frustration regarding the bar pricing and appreciate you pointing this out. We value your perspective and hope you might consider giving us another opportunity in the future to show you the improvements we are working toward. Best regards, Luis Fraile Front Office Supervisor Pullman Miami Airport Hotel

Pullman needs refreshment

TripAdvisor rating 3.0/5

holtender Couples - TripAdvisor review

A hotel that was once very good, now feels tired and needs money spending on it . The positives are location, bed quality and room size . The breakfast is average The negative really is the slightly rundown feel, carpets a bit threadbare, furniture scratched and worn and it gives the impression that the Accor group needs to spend some money . Reception staff were nice and helpful , the lady in the coffee shop obviously believed her Destiny was somewhere far superior! Would stay elsewhere without future investment

Thank you for sharing your thoughts with us. We're glad some aspects of your stay stood out; the comfort, space, and service from our front desk team are all things we care deeply about, and it’s great to know they made a positive impact on you. We also appreciate your observations about areas that didn’t quite meet expectations. While we're always working behind the scenes to keep the experience consistent, your feedback highlights where we can do more. We’re grateful you stayed with us and hope you'll consider returning in the future for a more exceptional visit.

Customer review rating 4.5/5

Daniela B. Business - Confirmed reviews ALL

Todo estuvo bien!, desayuno agradable, pieza acogedora. En el baño faltaba gorra de baño, alguna crema de manos, tal como otros hoteles

Muchas gracias por compartir su experiencia. Nos alegra saber que tuvo una estancia agradable, que disfrutó del desayuno y que encontró la habitación acogedora. Tomamos nota de su sugerencia sobre los amenities adicionales en el baño. Agradecemos sus comentarios, ya que nos ayudan a mejorar y ofrecer un servicio más completo. Esperamos darle la bienvenida nuevamente muy pronto. Atentamente, Luis Fraile Front Office Supervisor Pullman Miami Airport Hotel

Customer review rating 1.0/5

Bruce S. Solo - Confirmed reviews ALL

Terrible shuttle and check-in experienced

Thank you for sharing your feedback. I’m very sorry to hear about your experience with the shuttle and check-in. This is not the level of service we aim to provide. Your comments have been shared with our team so we can address these issues and improve. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future. Best regards, Luis Fraile Front Office Supervisor Pullman Miami Airport Hotel

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Other web-users rate our hotel

  • 1,192 reviews 8.6/10 Location
  • 1,988 reviews 5.1/10 Room
  • 1,784 reviews 7.6/10 Service
  • 30 reviews 5.2/10 WiFi
  • 862 reviews 4.7/10 Comfort
  • 836 reviews 4.3/10 Cleanliness
  • 627 reviews 5/10 Vibe
  • 388 reviews 6.3/10 Breakfast

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