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Pullman Miami Airport Hotel 4 stars

Customer review rating 4.1/5 6,758 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Miami Airport
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+ 25 Services
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Hotel extras

  • Complimentary shuttle to and from Miami Airport. Hours 4.30am-11.30pm

  • Beautiful pool by the lagoon with a cascade waterfall.

  • Over 11,000 sq ft of spectacular meeting and event space.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Terms and Conditions - A $25 fee applies per pet per day max 30lbs/15kgs.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MIAMI INTL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Boat excursions
Catering
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Miami Airport

5800 Blue Lagoon Drive
33126
miami
united states

Tel: +13052644888

Fax: (+1)3052629049

Check-in from 15h00

Check out up to 12h00

  • By plane

    FORT LAUDERDALE At 80km / 50 miles

  • By plane

    MIAMI INTL At 4.02km / 2.5 miles - Shuttle free

  • By car

    DOLPHIN EXPRESS 836 At 0.5km / 0.31 miles

  • By car

    FLORIDA TURNPIKE At 6km / 3.75 miles

  • By car

    INTERSTATE 95 At 8.05km / 5 miles

  • By train

    MIAMI TRI RAIL At 6.44km / 4 miles

GPS :25.783074, -80.293563

Our accommodation(s)

Our 281 Miami rooms and suites feature tranquil views of the Blue Lagoon or sparkling vistas of the Miami skylines. The Pullman Miami Airport rooms are awash in soothing neutral hues with pops of lavender and stylishly appointed to highlight the best of the Pullman experience with modern furnishings.

Superior Room, one King-size bed, City View

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Deluxe Room, one King-size bed, Premium View -Lagoon side or top floor

  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Superior Room, two full-size beds, City View

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: City View, Airport view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Deluxe Room, two full-size beds, Premium View - Lagoon side or top floor

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

ADA Superior Room, one King-size bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 m² / 323 sq ft
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

Tavolo

Type of cuisine: Mediterranean

Serves classic Mediterranean dishes, executed simply and brilliantly. We select the finest seasonal ingredients. Enjoy breakfast from 6am to 11.30 am. Lunch Monday through Friday from 12pm to 2pm and open for dinner 7 days a week from 6pm to 11pm.

Lunch

12:00 - 02:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Le Bar offers high-end drinks that will initiate outsiders to the true Miami cocktail classics! With creative happy hour specials Monday-Friday, it's a resting place from the noise and traffic. Consider it a drink lover's calm in the center of the storm

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 575 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 380 people

Find out more

Our guest reviews for
Pullman Miami Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,758 reviews

tripadvisor

TripAdvisor Rating 4.0/5

4,613 reviews

I will never stay here again TERRIBLE

TripAdvisor rating 4.0/5

shandi343 Business - 21/06/2020 TripAdvisor review

I will not be staying at this hotel again my card was charged twice for the same amount I called to get it fixed got not help. The phone didn’t work in my room the bathroom shower had black dirt in it when I arrived ! Roaches seen inside of the lobby the front desk doesn’t answer the phone , the parking is far with a lot of steps not ideal for my mom who is disabled with a bad back and it also took over 25 mins standing in the line to check out ! Unacceptable my first time staying here and was a total disappointment! I ended up leaving and staying somewhere else due to this terrible experience !

Great Miami airport option

Customer review rating 4.1/5

Scott Business - 24/03/2020 Confirmed reviews ALL

Pleasant

Customer review rating 4.1/5

Daryl B. Business - 23/03/2020 Confirmed reviews ALL

It was horrible. Food was deplorable, room not in good repair, tiny bar of soap. I recall when Sofitel ran the hotel, was first class. Now it’s a joke. Will never stay there again.

Just what we wanted

Customer review rating 4.1/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

Everything fine, except not sure what's going on with taxi ordering service by reception staff! I asked for a taxi and specifically asked if there was a taxi rank at the hotel. I was told no so a taxi was ordered which was supposed to take 10 mins to arrive. After 25 mins no taxi had arrived, but a yellow taxi had been waiting in the car park all this time. I eventually went to the yellow taxi and asked if it was for hire and was told yes and that a yellow taxi or two was almost invariably availably from the car park at most times. Yellow taxi driver suggested there might be some form of preference given to other taxi operators!

Excellent as always!

Customer review rating 4.1/5

Emery &. T. M. Couples - 19/03/2020 Confirmed reviews ALL

Excellent as always due to an excellent staff and a well managed and maintained hotel.

Beautiful facility

Customer review rating 4.1/5

Aaron Couples - 17/03/2020 Confirmed reviews ALL

Great place to stay, beautiful pool and great staff.

Friendly staff

Customer review rating 4.1/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

Every hotel employee I encountered was very friendly. My only complaint is I get claustrophobic in rooms where I can't open a window. I would not stay in this hotel again for that reason.

Customer review rating 4.1/5

Ariel P. Business - 16/03/2020 Confirmed reviews ALL

Had to upgrade to jr suite because there were no early checkin rooms. I paid an extra $50 and the room's ac didn't work. Hot as heck.

Unsatisfactory from start to finish

Customer review rating 4.1/5

John I. Business - 12/03/2020 Confirmed reviews ALL

Rude shuttle driver. Slow and inefficient check in (why bother offering online check in if it doesn’t speed things up). Inattentive and slow bar tender. Pleasant staff at dinner but flavourless food which led in turn led to overnight food poisoning. No towels in room which left me cold and wet after a shower waiting for towels. I didn’t risk breakfast and got away from the hotel as quick as possible. It’s fallen a long long way from when it was a Sofitel.

Customer review rating 4.1/5

Jackie P. Business - 11/03/2020 Confirmed reviews ALL

Need to have more restaurants ( at all times ) and also snack machine . Staff were fantastic. Had to call twice to come and check TV and at the end had to switch rooms 30 minutes before an event.

Great location, lovely hotel

Customer review rating 4.1/5

Cheryl Couples - 08/03/2020 Confirmed reviews ALL

Always enjoy our stay here. Very convenient for the airport pre and post a cruise. Lovely relaxing pool area, nice lounge and good bar area. Rooms are extremely clean and well proportioned and maintained. All the staff are very pleasant and helpful.

OK

Customer review rating 4.1/5

Meeting A. Business - 06/03/2020 Confirmed reviews ALL

While the staff was friendly and responsive I feel the rooms are tired. The desk chair in my room (828) desperately needs to be replaced. It's very worn. The bathrooms were nice however. I also think there should be an extra blanket in the closet.

Dear Ms. Z., Thank you for taking the time to share your comments concerning your stay at the Pullman Miami Airport. Excellent service is what we strive to be known for, therefore your feedback is extremely important as it enables us to continually improve our service to provide a memorable experience to our guests. While we thank you for acknowledging our staff and their service, we are aware of the conditional items that need to be addressed. We are currently working on a few projects to enhance our property, including the replacement of our desk chairs next week and hope to be able to welcome you back for a more enjoyable stay or meeting. Sincerely, Winnie Tseng-Leon Director of Rooms

food and beverage and most service was well done

Customer review rating 4.1/5

Sarah B. Business - 06/03/2020 Confirmed reviews ALL

the property is in desperate need of a refresh; from the hotel entrance and all the way through the rooms. I would prioritize those areas first. The mattresses are the worst I have seen in a very long time and the ill-fitting linens are quite unappealing. I would challenge any of your leadership team to stay in one of your basic rooms and feel proud of the product you are offering. (Sorry I don't have more positivity to share!)

Dear Ms. B., Thank you for taking the time to share your detailed feedback with us. We are currently working on a few projects to uplift our property to improve the overall condition and standards of the hotel, this includes the mattresses which was completed this week. Your comments are greatly appreciated as this allow us to continue improving our services. We hope you had a successful meeting here and hope to be able to welcome you back for a more enjoyable and comfortable stay. Sincerely, Winnie Tseng-Leon Director of Rooms
Customer review rating 4.1/5

Anonymous Families - 04/03/2020 Confirmed reviews ALL

It is a great hotel... BUT...The woman working at the bar area Saturday afternoon was very very rude and unprofessional..

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Miami Airport. Please accept my sincerest apologies for the services you experienced at our bar. I have shared this with our Restaurant Manager to further look into as this is not the service we strive to provide. Rest assured we will address this and ensure our hotel representatives are providing their utmost services. We hope to be able to have the opportunity to welcome you back in the future for a more enjoyable stay. Sincerely, Winnie Tseng-Leon Director of Rooms

Hotel needs maintenance

Customer review rating 4.1/5

Hilda A. Families - 03/03/2020 Confirmed reviews ALL

Staff very nice and friendly. Yet the hotel room was old, run down and in need of repair. The desk chair was worn out & ripped, the toilet flushed all night, the bed mattress was lumpy, the vanity mirror was broken and rattled, the rug looked dirty and faded.

A very well situated Hotel

Customer review rating 4.1/5

Constantin T. Families - 03/03/2020 Confirmed reviews ALL

The brand PULLMAN is one of the top brands of Accord Hotels. My experience at the PULLMAN Miami did not live to that expectation and image.

Customer review rating 4.1/5

Jairo M. Families - 03/03/2020 Confirmed reviews ALL

Overall it was good, however I always stayed at your hotel at least 3 times per year, and always happy but this time the bathroom was not working properly. Sink, toilet or bathtub. Also the person the help me register in was very rude, rush me through questions, I never paid for parking while staying there, she charged me and I try to explained but did not give me a chance to explain. Must of been a new person because I never seen her before. Thank you

Good stay

Customer review rating 4.1/5

Jean-pierre C. Solo - 01/03/2020 Confirmed reviews ALL

Fast and friendly check in. Room large enough. Beautiful view from the 14th floor.

Dear Mr. C., Thank you for taking the time to share your feedback with us and of course for your loyalty to the brand. We hope to be able to welcome you back soon for another enjoyable stay! Warm regards, Winnie Tseng-Leon Director of Rooms

Fell Short

Customer review rating 4.1/5

G J. Business - 01/03/2020 Confirmed reviews ALL

Dated room furnishings, TV worked poorly, dreadfully long check-out process, food was a bad value. However, doormen staff very friendly and helpful

Dear Mr. T., Thank you very much for taking the time to share your comments regarding your recent stay and apologize that we fell short in meeting your expectations. We will be uplifting the hotel in the near future to improve our hotel amenities and offerings. I will also be sure to speak with the team member that assisted you at check out to see what may have caused them to delay this process. I truly apologize for the inconvenience and hope to be able to welcome you back then for a more enjoyable experience. Sincerely, Winnie Tseng-Leon Director of Rooms

Comfortable stay

Customer review rating 4.1/5

Richard Friends - 01/03/2020 Confirmed reviews ALL

Ideal location with good facilities, ideal for an overnight stay.

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