Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Thank you for your kind words! We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the hospitality of our team. Providing excellent customer service is always our priority, and we truly appreciate your feedback. We hope to welcome you back to Park Royal Miami Beach for another pleasant stay! Front Desk CM

Thank you for choosing Park Royal Miami Beach again and for taking the time to share such detailed feedback. We are delighted to hear that you enjoyed the renovations, spacious suite, balcony, kitchen amenities, and upgrades to our bathrooms, linens, and flooring. We are also pleased to know that our team made you feel welcome and that you had a comfortable and enjoyable stay. We sincerely appreciate your comments regarding street noise, window privacy, mattress comfort, and the bathroom safety features. Your feedback is very valuable to us, and we will share these observations with our management team for review as we continue working to improve our guests’ experience. It is especially rewarding to know that, after ten years, you enjoyed returning to our hotel and would consider staying with us again. We look forward to welcoming you back to Park Royal Miami Beach for another pleasant visit! Warm regards, front desk CM

Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed our convenient location and appreciated the cleanliness and management of our property. We also appreciate your suggestions regarding bedside rugs and the size of our parking spaces. Your comments are valuable to us as we continue looking for ways to improve our guests’ comfort and overall experience. We hope to have the pleasure of welcoming you back to Miami Beach in the future! Front Desk CM

Thank you for your feedback and for your positive rating of the booking experience. We sincerely apologize for the odor in your room and the inconvenience this caused. Your comments have been shared with our team for review and corrective action. Park Royal Miami Beach b

Dear Mrs. W., Thank you for your kind review. We truly appreciate you choosing to stay with us and we are delighted to know you had a great experience to celebrate your 65th birthday. We hope to have the pleasure of welcoming you back to Park Royal Beach Hotel Miami in the future! Best Regards Front Desk

Dear Guest, Thank you for sharing your feedback. We are pleased to hear that you enjoyed our pool and the cleanliness of the hotel, and that you found our staff friendly. We sincerely apologize for the issues that were within our control, the pool cleanliness, and the lack of assistance with your luggage while the elevator was unavailable. We are reviewing these concerns with our team. Regarding the pool area, our property is surrounded by vegetation where iguanas are present. Occasionally, they leave waste in the area, and whenever this is reported to us, our team addresses it immediately. The elevator experienced an unexpected mechanical issue that required a replacement part, which took several days to receive. We are pleased to confirm that the elevator is now back in service. Some aspects of your experience are unfortunately beyond the hotel's direct control. Our property is located next to a busy road, so traffic noise, particularly in front-facing rooms, is an inherent part of our location. Additionally, our hotel currently does not have an ice machine for guest use. We appreciate your feedback and will continue addressing the areas within our control to improve the guest experience. Sincerely, Magaly Rodriguez General Manager

Dear Mr. B., Thank you for your feedback. We sincerely apologize for the issues with cleanliness and housekeeping service. Your comments are appreciated and will be shared with our team for improvement. We hope to welcome you again for a better experience. Sincerely, Park Royal Miami Beach Managed by Accor

Dear Guest, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your spacious room, our lovely pool, and our convenient location close to the beach and many great dining options. We are especially pleased to know that our staff made a positive impression during your stay. Your kind words mean a lot to our entire team. We truly appreciate your recommendation and hope to welcome you back again soon! Warm regards, FD CM

We sincerely apologize for the inconveniences you experienced during your stay. We appreciate you bringing these concerns to our attention. We will share your comments with the appropriate departments so they can review the shower drain, the cleanliness of the refrigerator, and the communication aspect at the front desk. Your feedback is very valuable to us as we work to improve our guests’ experience. We hope to have the opportunity to welcome you again and provide you with a much better stay. FD CM

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Front Deskl

Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you had a comfortable stay overall. We sincerely apologize for the inconvenience you experienced with the hot water in the shower. During periods of high hotel occupancy, the demand for hot water can increase, and depending on the location of the room within the building, it may take a little longer for the water to reach the desired temperature. In situations like this, we always encourage our guests to contact the Front Desk. Our team can promptly notify our Maintenance staff and provide the best recommendations or assistance to help resolve the issue as quickly as possible. We truly appreciate your comments, as they help us improve our guests' experience. We hope to have the opportunity to welcome you back for an even better stay. Kind regards, FD CM

Thank you for your wonderful review and for choosing Park Royal Miami Beach! It brings us great joy to know that you enjoyed our comfortable and clean rooms, our convenient location, and the intimate feel of our boutique hotel. Your kind feedback truly means a lot to us. Every review we receive inspires our team to keep improving and to continue creating memorable experiences for our guests. We sincerely appreciate your support and can't wait to welcome you back for another relaxing stay. It will be our pleasure to host you again soon!

Thank you so much for taking the time to share your wonderful review! We truly appreciate your kind words and are delighted to hear that you enjoyed our clean and well-maintained property, convenient location. Reviews like yours mean so much to our team and motivate us to continue providing the best possible experience for every guest. We look forward to welcoming you back to Park Royal Miami Beach soon for another memorable stay!

Thank you for your wonderful review! We’re delighted to hear you had a great experience and that our friendly team and convenient location made your stay enjoyable. Reading such positive reviews motivates us to work hard in order to improve every day. We truly appreciate your kind words and look forward to welcoming you back to Park Royal Miami Beach!

Thank you for your continued trust in Park Royal Miami Beach! It means so much to us that you chose to stay with us again and that you plan to return in the future. Your words encourage us to work hard so as to keep enhancing our services. We truly appreciate your loyalty and look forward to welcoming you back for another wonderful stay!

Thank you for your feedback. We’re glad you enjoyed the comfortable rooms, fully equipped kitchen, beach amenities, and our convenient location. We look forward to welcoming you back to Park Royal Miami Beach soon! Park Royal Miami Beach b

Thank you for your review! We are pleased to know that you had a comfortable stay with your family at Park Royal Miami Beach. Your feedback is greatly appreciated A. motivates us to continue providing a welcoming A. enjoyable experience for all our guests. We hope to have the opportunity to welcome you A. your family back again soon. Warm regards, Park Royal Miami Beach Team - CM