Swissotel Resort El Quseir 4 stars

Dear Jiri T., Thank you very much for sharing your wonderful review and for your kind words about your stay at Swissôtel Resort El Quseir. We are delighted to know that you had such an enjoyable holiday and that you appreciated our clean and well-equipped rooms, the quality of our cuisine, and our unique location by the beautiful coral reef. It is especially rewarding to hear that our front desk team, restaurant staff, and housekeeping made such a positive impression on you. Your recognition means a great deal to all of us. We are also pleased that you enjoyed both our Italian restaurant and the main buffet dinner. At the same time, we appreciate your feedback regarding the concierge service. Your comments have been shared with the relevant team so that we can further enhance this aspect of our guest experience. It was a pleasure to have you with us, and we are truly honored that you would like to return. We look forward to welcoming you back for another memorable stay. With warm regards, Your Swissôtel Resort El Quseir Team

Dear Zakaria H., Thank you very much for your wonderful review and for choosing to stay with us for the third time. Your continued trust and loyalty mean a great deal to us. We are delighted to hear that you enjoyed our facilities and found our team to be helpful and well organized. Your kind words are truly appreciated and will be shared with our staff. It is always a pleasure to welcome you back, and we look forward to hosting you again for your fourth visit. With best regards, Your Swissotel Resort El Quseir Team

Dear Khloud H., Thank you for sharing your thoughtful feedback with us! We’re so pleased to hear that you enjoyed the peaceful atmosphere of our hotel and that it was exactly the relaxing getaway you were looking for. It’s wonderful to know that our team made such a positive impression. Your kind words mean a great deal to us, and we’ll be sure to share them with everyone. We're also glad our maintenance team responded promptly and followed up regarding the air conditioning. We sincerely appreciate your comments about the room and housekeeping. Your feedback is invaluable, and we're happy to share that we have plans to upgrade our rooms, including replacing older air conditioning units, to provide an even more comfortable stay. We will also review our housekeeping procedures to ensure bed linen changes are carried out more consistently and communicated clearly to our guests. Thank you again for choosing to stay with us. We hope to welcome you back soon so you can experience the improvements firsthand! With best regards, Your Swissotel Resort El Quseir Team

Dear Paul E., Thank you so much for your amazing review! We're thrilled to hear that you absolutely loved your stay with us. It's wonderful to know you enjoyed our food, friendly team, comfortable accommodations, and especially the incredible house reef for snorkeling. Your kind words mean a great deal to us, and we can't wait to welcome you back for another unforgettable stay in paradise! With best regards, Your Swissotel Resort El Quseir Team

Dear Mahmoud E., Thank you for taking the time to share your detailed feedback. We are pleased to know that, overall, you had a good stay and appreciated the cleanliness of the hotel. We sincerely apologize that the air conditioning did not meet your expectations and that the room design and décor felt outdated. We are happy to share that we are planning a room renovation project in the near future to provide a more modern and comfortable experience for our guests. We also regret the delay you experienced during the reservation process and appreciate your comments regarding the WiFi speed. Your feedback has been shared with the relevant teams, and we are working to improve both our response times and internet service. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards, Your Swissotel Resort El Quseir Team