Swissotel Resort El Quseir 4 stars

Dear Mahmoud E., Thank you for taking the time to share your detailed feedback. We are pleased to know that, overall, you had a good stay and appreciated the cleanliness of the hotel. We sincerely apologize that the air conditioning did not meet your expectations and that the room design and décor felt outdated. We are happy to share that we are planning a room renovation project in the near future to provide a more modern and comfortable experience for our guests. We also regret the delay you experienced during the reservation process and appreciate your comments regarding the WiFi speed. Your feedback has been shared with the relevant teams, and we are working to improve both our response times and internet service. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards, Your Swissotel Resort El Quseir Team

Dear Mohamed A., Thank you so much for your wonderful review and for recommending our hotel. We are delighted to hear that you had such a smooth and enjoyable stay, and that you appreciated the comfortable atmosphere and the helpfulness of our team. It is especially rewarding to know that Adel at Reception, our Front Office Manager Asaad, and our Guest Relations colleague Mohamed made such a positive impression on you. Your kind words will certainly be shared with them, as they will be thrilled to know their efforts were appreciated. We also sincerely thank you for your constructive feedback regarding our animation team. We appreciate your suggestion for a more active program with a greater variety of activities, and we will share your comments with the relevant department as we continuously strive to enhance our guests' experience. We truly appreciate your feedback and look forward to welcoming you back for another memorable stay. With best regards, Your Swissotel Resort El Quseir Team

Dear Marwa H., Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed the cheerful atmosphere, the excellent snorkeling right off the beach, and the quality of our food. Your kind words mean a great deal to our team. We also appreciate your constructive comments regarding the food variety and room renovations. Please be assured that we are continuously working to enhance our guests' experience. As part of our ongoing commitment to improvement, we are currently carrying out maintenance works in different areas of the hotel to upgrade our facilities and ensure an even more comfortable stay. We truly value your feedback and hope to have the pleasure of welcoming you back soon so you can experience these improvements firsthand. With kind regards, Your Swissotel Resort El Quseir Team

Liebe Suna E., vielen Dank für Ihre freundliche Bewertung und dafür, dass Sie Ihre Eindrücke mit uns geteilt haben. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Ein besonderes Dankeschön für Ihr Lob an unser Animationsteam – wir werden Ihre netten Worte sehr gerne weitergeben. Es ist schön zu wissen, dass unser Team zu einem gelungenen Urlaub beitragen konnte. Vielen Dank auch für Ihre Bewertungen der Unterkunft und des WLANs. Ihr Feedback zur Geschwindigkeit der Internetverbindung nehmen wir ernst und werden es im Rahmen unserer kontinuierlichen Verbesserungen berücksichtigen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen erholsamen Aufenthalt zu bereiten. Mit freundlichen Grüßen Ihr Swissotel Resort El Quseir Team

Dear Karouna S., Thank you for your positive feedback. We are delighted to hear that your getaway expectations were met during your stay with us. It is our goal to provide a memorable experience for all our guests. We are looking forward to hosting you again soon. With kind regards, Your Swissotel Resort El Quseir Team