Mövenpick Resort El Quseir 4 stars

Dear Mr. B. G., warm greetings from Mövenpick Resort El Quseir, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you appreciated our direct access to the private beach, the cleanliness of the resort, the well-maintained gardens, and the friendliness of our team. It is especially rewarding to know that Ahmed made a positive impression during your stay, and your kind recognition will be shared with him and the entire team. We also sincerely appreciate your comment regarding the all-inclusive concept. Regarding the all-inclusive offering, we regret if the selection of included beverages did not meet your expectations. Kindly note that any additional charges typically apply to imported items, which are not included in the all-inclusive package. We would also like to kindly highlight that more than 80% of our beverage menu is included in the all-inclusive concept, while the remaining approximately 20% consists of imported drinks, which are subject to additional charges due to their sourcing. Your feedback is very valuable to us and will be shared with the relevant departments for review, as we continuously aim to improve clarity and guest experience in all areas of our offering. We truly thank you for your trust in our resort and hope to have the pleasure of welcoming you back again soon for another enjoyable stay. With kind regards, Your Mövenpick Resort El Quseir Team

Dear Ms. B., warm greetings from Mövenpick Resort El Quseir, Thank you very much for taking the time to share such wonderful and detailed feedback following your recent stay with us. We are truly delighted to hear that you felt at home during your stay and that you enjoyed our beautiful grounds, thoughtful design, and the warm hospitality of our team. It is especially rewarding to know that our colleagues, including Ebiad and Adel from housekeeping as well as Barbara from Guest Relations, made such a positive impression and contributed to your memorable experience. We are also very pleased that you appreciated our culinary offerings at Al Fresco, Divers Bar, and the main restaurant, as well as the atmosphere and service at the bar. Your kind recognition of our sustainability efforts, particularly the use of refillable glass water bottles, is greatly appreciated and very encouraging for our ongoing initiatives. Regarding your booking experience, we appreciate your understanding of the room availability situation. While we always aim to accommodate family room requests whenever possible, availability can be limited depending on occupancy. Your kind words about the team, cleanliness, food, and overall environment are a great motivation for all of us, and we are truly grateful for your trust in our resort. We very much look forward to welcoming you back again soon for another “home away from home” experience. With kind regards, Your Mövenpick Resort El Quseir Team