Novotel Marsa Alam Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 132 reviews

Novotel Marsa Alam Beach Resort - Image 1
Novotel Marsa Alam Beach Resort - Image 2
Novotel Marsa Alam Beach Resort - Image 3
Novotel Marsa Alam Beach Resort - Image 4

Description

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • Fitness centre

Our accommodation(s)

Hotel location

Novotel Marsa Alam Beach Resort

19 Km South El Quessir Marsa, Marsa Alam Road, 84721
84721 MARSA ALAM
Egypt

GPS:25.955, 34.379167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  132 reviews

TripAdvisor Rating  4.5/5  3,032 reviews

My vacation in my second relaxing home

TripAdvisor rating 5.0/5

shadyzarief Families - TripAdvisor review

I and my family enjoyed our vacation in this relaxing resort My special thanks to Mr. Mohammed Baiomy,food and beverage manager, for his kindness, welcoming smile and continuous supervision on all bars and restaurants. Check in was very fast, thanks to Mr. Mohammed Khamis, who chose me a very nice pool view room in the middle of resort, with comfort bedding, clean sheets, clean wide bathroom and nice ground garden balcony with pool view. Billman, Mr. Moustafa, who carried my luggage was very polite and show me all renewals in resort with the club car Pools were Very clean, i liked the indoor pool especially during hot sunny hours to avoid direct sunlight, also i liked pool with the bar inside it with nicely refreshing cocktails and Ice cream. Restaurant was very clean serving many different tasty delicious items in 3 meals, thanks to Chef. Abdelfattah for his supervision. Italian restaurant is one of alacarte restaurant i really liked it serving 4 different delicious menu sets with magical view and soft music and professional service Beach bar was very nice, i loved sitting there especially during the time of sunset with marvellous sea view during sunset Night shows were nice and amusing and different each night That was my 4th vacation in this relaxing resort and sure it wouldn't be the last

Dear Mr Shady, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team,

Simply, it’s novotel

TripAdvisor rating 4.0/5

ebtancredi TripAdvisor review

Firstly, I would like to thank one of the very friendly staff members, Noor, for making the trip more enjoyable. Novotel always impresses me with its positive aspects, clearly visible in its practices, but its negatives still exist. This is my third time here, and I have the same comment: the activities need improvement and the internet . "I want to say that it's not appropriate if my flight is delayed and I'm still at the hotel after checking out, to make me pay for food. I understand it's your policy, but there's a matter of courtesy in dealing with guests."

Dear our valued guest, Warm greetings from Novotel Marsa Alam, On behalf of Novotel Marsa Alam resort’s Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay, which did not meet your expectations. We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met. Best Regards, Management team

Wonderful hotel

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Amazing hotel, i like it so much and this was not my 1st time to enjoy my vacation there. -good food -amazing location. -very friendly people. You feel like home there. Just 1 thing, they are not offering any spoons on tables during your meals and you have to order it from the waiter, i don't know what's the problem of that.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team,

The right thing for a spontaneous holiday

TripAdvisor rating 4.0/5

LindaRoarbeque TripAdvisor review

The rooms are larger than average and were very clean. The beds were perfect, which I really like in hotels. The whole complex is very clean and the beach is perfect. Due to the reef in front of it, you can't go directly from the beach into the water, which didn't bother us. Care is taken to ensure that guests only go into the water in the designated areas to prevent damage to the reef. The food was good. The drinks leave a lot to be desired for AI. The cocktails are unfortunately very bad and undrinkable. Very cheap alcohol and loveless preparation. The staff are extremely friendly and helpful. Feedback on the service is actively requested and implemented immediately. There really is no need for animation in this hotel, as the guests are not right for it. The animators often do their best with only moderate success. Nevertheless, we would particularly like to emphasise the two animators Bono and Linda. Two very charming personalities who we have taken very much to our hearts. Really annoying was the volume of the air conditioning and the fact that even at the pool you were constantly besieged by people trying to sell you excursions. However, we can only recommend the in-house massage service to everyone. Very professional and extremely relaxing.

Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team

Charming and peaceful vacation

TripAdvisor rating 3.0/5

hossam31 TripAdvisor review

I've spent 5 days in that charming place; it's a great destination if you're seeking relaxation. Service: The workers are nice and helpful, but you may not get an answer if you try to call the reception, which is not very professional. 3.5/5 Room and facilities: The room decoration and outdoor landscapes are very comfortable and peaceful, Swimming pool are very good. 4.5/5 Food: They have a good variety of foods every day, and the bakery chef is absolutely gorgeous. They have great bakery items for breakfast. 4/5 Animation: This might be the weakest point of the hotel due to a lack of activities. However, they do have good team members like Nour and Bono they are so friendly. 2/5 Go there if you're seeking relaxation and peaceful, don't go if you want activities and parties atmosphere.

Dear Guest, Sunny greetings from Novotel Marsa Alam We would like to thank you for choosing Novotel Marsa Alam to spend your vacation and we are glad to express our thrilling to receive your useful and heartfelt review on your stay in our hotel. Thank you so much for sharing such a lovely review on your stay at Novotel marsa Alam. It gives us immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. Also we take your comments about animation in consideration in order to improve our service providing . Once again thank you for spending your vacation in our hotel and we are look forward to welcoming you back in Novotel marsa Alam or to in any of Accor Hotels Group worldwide as well as to became one of Accor Fans and Members Best Regards, Management Team

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Other web-users rate our hotel

  • 467 reviews 8.5/10 Location
  • 1,014 reviews 9.2/10 Room
  • 1,834 reviews 9.4/10 Service
  • 77 reviews 7.7/10 WiFi
  • 670 reviews 9.1/10 Cleanliness
  • 603 reviews 9.1/10 Amenities
  • 535 reviews 9.3/10 Vibe
  • 336 reviews 9.1/10 Comfort

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