Novotel Marsa Alam Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 132 reviews

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Novotel Marsa Alam Beach Resort - Image 1
Novotel Marsa Alam Beach Resort - Image 2
Novotel Marsa Alam Beach Resort - Image 3
Novotel Marsa Alam Beach Resort - Image 4
19 Km South El Quessir Marsa, Marsa Alam Road, 84721, 84721 MARSA ALAM, Egypt

Description

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • spectacular coral reefs and diverse marine life are irresistible for scuba divers.

Our accommodation(s)

Hotel location

Novotel Marsa Alam Beach Resort

19 Km South El Quessir Marsa, Marsa Alam Road, 84721
84721 MARSA ALAM
Egypt

GPS:25.955, 34.379167

Telephone
Fax +20 65 3351002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  132 reviews

TripAdvisor Rating  4.5/5  3,082 reviews

Everything perfect

TripAdvisor rating 5.0/5

Peter Z Solo travel - TripAdvisor review

In one word, luxury. Waiters, Cooks❤️❤️❤️❤️Lucy the manager will help with everything and is a very great person.Bar on the beach barman Amr, so sought after, he is great. Thank you for a great vacation.❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Dear Peter, Thank you very much for sharing this great review of your recent stay at Novotel Marsa Alam. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards, Management Team,

Super hotel

TripAdvisor rating 5.0/5

agatat30 TripAdvisor review

We have been to Egypt over 20 times, this year the third time. It's hard to find a good hotel here, regardless of the number of stars. Novotel is one of the few hotels in Egypt that you will be satisfied with. Large and well-kept area. At the end there is a swimming pool for adults only, with a silence zone :). Very clean everywhere. The food is delicious, everyone will find something for themselves. High-quality ala carte restaurant. I recommend beef if you like it. The service is always very friendly and smiling, even in the bar ;). Special thanks to Lucy. Thanks to her, this stay was not only nice, but fantastic. He will help in any matter. We will definitely come back here. Thank you 😍

Wonderful place to spend a relaxing holiday

TripAdvisor rating 5.0/5

taliana c TripAdvisor review

We had a great 7 days stay at this beautiful hotel. The lay-out is perfect, the view from the restaurant terrace is breathtaking (with well chosen music as background you could spend hours admiring the seashore and the picturesque jetty, if it weren't for the temptation of the gorgeous house reef) the buildings are surrounded by beautiful small gardens. The rooms are comfortable and clean. The food is tasty almost without exception (some of the dishes were quite delicious). We would've preferred more Egyptian/Oriental themed dinners, though (the local dishes were by far the best). The staff was helpful and friendly. A special thanks to Mahmoud Massoud, always smiling and very helpful. The only (minor) inconvenience was that access to the reef from the jetty wasn't possible earlier than 8 o'clock. We're already thinking about coming back as soon as possible!

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. We’d be grateful if you would review us on TripAdvisor. It’s the world’s largest travel site, helping millions of visitors every month plan the perfect trip. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Very bad experience

TripAdvisor rating 1.0/5

785denizg Families - TripAdvisor review

Very bad experience after 7 hours drive. First off all, there is no sea to swim. They think that the hotel is suitable for diving but there is not enough space for it. Special platform around 100 meter has been made to reach sea water on the sea. Sea is wavy and deep. Ok. It is also understandable but after long walk and swim, if you want to drink something even water, you have to walk around more than 100 meter to drink something. Hotel concept is all inclusive consept at least they think like this. But they are much far away from this concept. Hotel staff is good and help all the time. But I do not think that hotel is managed in a good way. The most important issue related to hotel is that they cheat tourists. It is very bad for Egypt when the hard currency is very important for government. I am living in Egypt in Cairo. My wife is Russian. She needed some medicine. There was one pharmacy in the hotel and I told them to buy from there. She bought one tablet and cream and paid 1100 egp. ($25). Since I know that the medicine in Egypt is not so expensive, I asked my pharmacy to check the price. The price was 65 Egp( $1.3). I complained to hotel management fist and went to pharmacy. I got the money back. He paid and tried to explain that it was touristic place and it was normal to get money in this way. He had very bad and ugly character and was afraid of my response. As a result, especially from long distance like Russia, do not come to spend money and time. They do not deserve anything.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Great place

Customer review rating 5.0/5

Amr E. D. Families - Confirmed reviews ALL

Staff is awesome food great location good value 2nd time for me there and will go sure again

Dear Amr E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team,

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Other web-users rate our hotel

  • 480 reviews 8.7/10 Location
  • 997 reviews 9.3/10 Room
  • 1,857 reviews 9.4/10 Service
  • 79 reviews 8.1/10 WiFi
  • 658 reviews 9.2/10 Cleanliness
  • 598 reviews 9/10 Amenities
  • 537 reviews 9.3/10 Vibe
  • 329 reviews 9.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.