Novotel Marsa Alam Hotel 5 stars

Name: Novotel Marsa Alam
Address: MARSA ALAM, 84721, EGYPT
Telephone: (+20)653351001
Rating: 4.6

Customer review rating 4.6/5 1,481 reviews

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+ 27 Services

Novotel Marsa Alam Hotel

Hotel that makes every moment matter

Welcome to Novotel Sharm El Sheikh located in Naama Bay, we are blessed to confirm the reopening of our hotel.We are taking extensive measures to protect and care for our guests and employees.

Amr Mr. Salah, Hotel Manager

Treat yourself to a 5-star resort experience at Novotel Marsa Alam, directly overlooking the Red Sea. Guests have a choice of three pools or a large private beach for lounging and swimming. While parents pamper themselves with treatments at the Inbalance by Novotel spa, children play with new friends at the Kids Club. Five restaurants and bars offer a range of dining options, or 24-hour room service provides delicious meals to enjoy while relaxing in your elegantly appointed room.

Sun worshippers can bask on the broad sandy beaches. The Port Ghalib Marina boasts a variety of entertainment and gourmet dining options. To explore the region's rich past, visit the ancient Emerald Mines and Temple of Seti I at Khanais. Sun worshippers can bask on the broad sandy beaches. The Port Ghalib Marina boasts a variety of entertainment and gourmet dining options. To explore the region's rich past, visit the ancient Emerald Mines and Temple of Seti I at Khanais.

Hotel extras

Private Beach
4 swimming pools
Free WIFI
Located on the Red Sea
Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas wifi coved all hotel areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Babysitting on request (Paying)
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Air conditioned
- Air conditioning
- Manual temperature control Manual temperature control
- Air Conditioning
Airport shuttlePaying
- HURGHADA INTERNATIONAL AIRPORT (Paying)
- MARSA ALAM AIRPORT (Paying)
Languages spoken at the hotel
- German
- English
- Italian
- Russian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5pm to make the most out of your departure day.
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange
- Beauty salon
- Boutique Gourmande
- Hairdressing salon
Porter
Concierge

Swimming pool
- Pool
- Indoor heated pool
- Outdoor heated pool
- Outdoor unheated pool
Fitness centre
Well-being
- Hammam
- Jacuzzi
- Massage
- Sauna
Services for children
- Babysitting on request (Paying)
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
Beach and water sports
- Boat excursions (Paying) (Nearby)
- Glass bottom boat (Nearby)
- Private beach
- Sailing facilities (Nearby)
- Snorkelling/Scuba diving center (Nearby)
Other sports activities
- Billiards/Snooker (Nearby)
- Darts (Nearby)
- Football (Nearby)
- Horse riding (Nearby)
- Quad bikes (Nearby)
- Table tennis (Nearby)
- Volley ball facilities (Nearby)

BreakfastPaying
2 restaurant(s)
3 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 0:00-23:59:00
- Opening hours : Week-end 0:00-23:59:00

4 meeting room(s)
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Marsa Alam

19 Km South El Quessir Marsa
Marsa Alam Road
84721
84721 marsa alam
egypt

Tel: +20653351001

Fax: (+20)653351002

Contact email :

Check-in from 12h00

Check out up to 12h00

By plane
HURGHADA INTERNATIONAL AIRPORT At 150km / 93 miles - Shuttle paying
By plane
MARSA ALAM AIRPORT At 60km / 37 miles - Shuttle paying
By train
LUXOR STATION At 150km / 93 miles

GPS :25.955, 34.379167

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Rooms (6)
Suite (1)

Standard Room with 1 queen-size bed, Pool side

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: Pool side *
Most of the accommodation: Terrace, Balcony *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Multimedia hub
Bathrobe

Standard Room with 2 single beds Pool side

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: Pool side *
Most of the accommodation: Balcony, Terrace *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk
Bathroom products(...)

Standard Room with 1 queen-size bed Sea view

Accessible room

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: Sea side *
Most of the accommodation: Terrace, Balcony *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Multimedia hub(...)

Standard Room with 2 single beds Sea View

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: Sea side *
Most of the accommodation: Balcony, Terrace *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Multimedia hub(...)

Standard Room with 1 queen-size bed, Sea Front

Accessible room

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: On Beach *
Most of the accommodation: Terrace, Balcony *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Multimedia hub(...)

Standard Room with 2 single beds Sea Front

Accessible room

Max. number of persons: 4
Area: From 36 m² / 388 sq ft
Views: On Beach *
Most of the accommodation: Balcony, Terrace *

* Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Bathroom products
Multimedia hub(...)

Rooms

Our restaurants and bars

LA PALME

Type of cuisine: International

With its contemporary design and spacious terrace overlooking the Sea, La Palme restaurant offers breakfast, lunch and dinner buffet with live cooking.

Lunch

13:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:30 - 21:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

AL DENTE

Type of cuisine: Italian

The italian restaurant overlooking the sea open for lunch and dinner

Dinner

19:00 - 22:00

Mon
~~Tue~~
~~Wed~~
~~Thurs~~
Fri
~~Sat~~
~~Sun~~

ISLAND BAR

Located by the pool offering snacks BBQ and cocktails withall day animation and music

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PAPYRUS

Enjoy a wide selection of cocktails and drinks in a friendly cheerful atmosphere with special evening events and live entertainment.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

RAMLA BEACH BAR

Beach bar opens daily till sunset serves cocktails refreshing drinks and snacks

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 300 m²
Maximum capacity: 200 people
Maximum banquet capacity: 160 people

Find out more

Best hotel

Abd Elbaseet A 19/02/2021 TripAdvisor review

The best hotel 🛏️ in marsa Alam friendly staff nice Beach ⛱️🏖️⛱️ I will come back . Good loyalty program (ALL) from Accor .wish you all the best and I hope all egypt will be well again . special thanks for Mr. Taha Sayed he is so nice and thanks everyone

Dear Mr. Abdelbasset, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Super Star ⭐⭐⭐⭐⭐

Amgad Families - 17/02/2021 Confirmed reviews ALL

A lot of thanks . It's was great day's I will come again . Special thanks for Mr. Taha Sayed

Dear Amgad F., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

One of the best locations in Mara Alam

stephenpysc 05/01/2021 TripAdvisor review

The hotel has so much to do, there are a few outlets closed with Covid but still worth the trip. Wish the heated pools were warmer. It was a little cold to swim. The rooms were great I am sure with better warmer weather its a even more exciting property.

Dear Mr. stephen, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

very good stay and relaxing

Agatha Couples - 04/11/2020 Confirmed reviews ALL

the hotel has a fascinating house reef! saw different species - blue-spotted stingray, lionfish, etc. and the most amazing ones the 3 dolphins and a turtle hope the jetty will be opened at night (probably some part to see the fish during the night) Mohamad and his colleague were very accomodating and helpful (they assist us with gobus)

Dear agatha h., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

My stay in the far hotel

Mohamed A. Couples - 31/10/2020 Confirmed reviews ALL

The food was perfect Friendly staff Helpful team Nice cocktails But the coffee & tea corners is bad had ants in it my room was 10206

Dear Mohamed A. N., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Very good stay.

Omnia S. A. Families - 16/10/2020 Confirmed reviews ALL

The hotel is so nice and clean so do the rooms, the staff there was very keen to offer us the best experience, they were so nice and hospitable. Also, all the safety measures were proceeded regarding the pandemic which made us feel at ease. The food was excellent and the variety was very good.

Dear omnia s., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Honeymoon

Ammar Couples - 25/09/2020 Confirmed reviews ALL

It was my honeymoon trip.

Dear Ammar H., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Very nice place, I wish stay more time

Raghed E. S. Families - 21/09/2020 Confirmed reviews ALL

Novotel Marsa Alam is very nice hotel, The staff so friendly , safe and clean and Sterilization tools every where, for the restaurant they could serve more different tepys of food items, There is also club cars if we need, and the swimming pool is great ... wonderful wonderful wonderful... wooden sea bridge with very neutral air, view, sea, coral reefs,diving, fishes, smotimes dolphins and tortoise. realy it was wonderful place ... Thanks

Dear Raghd E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Mohammed M. E. Families - 19/09/2020 Confirmed reviews ALL

was a nice stay. Of course, not like the previous stays because of covid-19 lockdown. Please make sure that all Accore points are added correctly. Still short of the the accurate stay points

Dear Mohamed m., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

highly recommended for the honeymooners

Eslam E. Couples - 18/09/2020 Confirmed reviews ALL

the vacation was perfect due to the friendly staff ( Mr. sherif, and the other guys ) they were extremely helpful and went for the extra miles place was very clean and tidy and the cost aint expensive

Dear s. soliman, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Khadiga Families - 17/09/2020 Confirmed reviews ALL

So amazing place And i'm enjoyed so much

Dear abdallah M., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

The worst hotel I have experienced in my entire life

Amr A. Families - 15/09/2020 Confirmed reviews ALL

The worst hotel I have experienced in my entire life it should be 0 stars, to be Frank the only thing was good is the staff. Anything else is horrible. Worst food Worst beach Worst size Worst activities Should be given worst hotel prize in 2020

Dear Amr A., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Not worth the distance

Omar S. Couples - 14/09/2020 Confirmed reviews ALL

Not worth the distance and will not be repeated because of the following points :- 1- There were not any sort of entertainment as there weren`t animation team except one person appears in the evening part which is only for one hour and boring . 2- The Central air condition switched of in the all evening and this made our stay very bad . 3- The food variety was very low . * The only good thing at our stay was the staff service and the sea life at Marsa Allam .

Dear Omar S., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr S. General Manager

Amazing location

Anonymous Families - 12/09/2020 Confirmed reviews ALL

The suit was amazing Perfect view Poor entertainment Limited variety in food and beverage Guests are not wearing masks

Dear Mohamed H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Perfect rooms, amazing beach, all staff very helpful, yummy food

Th… Friends - 07/09/2020 Confirmed reviews ALL

Perfect rooms, amazing beach, all staff very helpful, yummy food Thanks a lot NOVOTEL'S TEAM WORK Hager Mohamed 5/9/2020

Dear abdallah s., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good staff

Norhan R. Friends - 05/09/2020 Confirmed reviews ALL

I really like the staff specially Mahmoud the bar manger

Dear Norhan R. H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good accommodation..Clean rooms and amazing buffet

Anonymous Friends - 25/08/2020 Confirmed reviews ALL

I went to marsa allam and it was my first visit..I was so glad that I picked Novotel as a hotel to stay in. The place was clean all the time ..the food was awesome and mostly important the hotel staff were very helpful and nice.

Dear Radwa m., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good stay

Rasha Families - 19/08/2020 Confirmed reviews ALL

It was 2nd time in this hotel i enjoyed my time nice place very nice stuff good food clean rooms

Dear Rasha N., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Amazing

Asmaa R. Families - 14/08/2020 Confirmed reviews ALL

My experience was perfect. I enjoyed every single moment because of the support of the hotel staff. They are very helpful and working very professional. My little daughter enjoyed the kids activities. The food is very delicious. Even, if we faced challenges, they did their best to solve it.

Dear Asmaa Y., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good

Mustafa Couples - 02/08/2020 Confirmed reviews ALL

Good but I have many points are not good in this hotel like breakfast, dinner , location, laundry, room service

Dear Mustafa S., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Our most recent 20 reviews

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Hotel extras