Novotel Marsa Alam Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 466 reviews

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Novotel Marsa Alam Beach Resort - Image 1
Novotel Marsa Alam Beach Resort - Image 2
Novotel Marsa Alam Beach Resort - Image 3
Novotel Marsa Alam Beach Resort - Image 4
19 Km South El Quessir Marsa, Marsa Alam Road, 84721, 84721 MARSA ALAM, Egypt

Description

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • spectacular coral reefs and diverse marine life are irresistible for scuba divers.

Our accommodation(s)

Hotel location

Novotel Marsa Alam Beach Resort

19 Km South El Quessir Marsa, Marsa Alam Road, 84721
84721 MARSA ALAM
Egypt

GPS:25.955, 34.379167

Telephone
Fax +20 65 3351002

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  466 reviews

Customer review rating 5.0/5

Ramy A. Families - Confirmed reviews ALL

Perfect

Dear Ramy A., Thank you for your positive feedback. We are delighted to hear that your experience at Novotel Marsa Alam Beach Resort was perfect. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm Regards Mohamed Fouda General Manager

Customer review rating 2.5/5

Andras K. Families - Confirmed reviews ALL

We stayed at the hotel for a week, with the goal of taking a short family vacation during our child’s school break. Overall, everything was more or less as expected. A typical hotel in the middle of the desert on the Red Sea coast. We were able to relax and soak up the sun. However, we only swam in the pool; the beach wasn’t suitable for that. The rooms were a good size, and the balcony offered a sea view as promised. One shower provided only hot water. Room service was generally good, though the restocking of the minibar remained a mystery. The housekeeper would knock on the door from time to time and hand over a few beers without saying a word; it later turned out that we had to pay for them according to the minibar price list. Meanwhile, beer by the pool was free. But that was a minor detail. The food in the hotel dining room was average or below average.

Dear Andras K., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Marsa Alam Beach Resort. We are pleased to hear that you enjoyed the pleasant weather and the views from your room. However, we regret to learn that your experience did not meet your expectations in several areas. We understand that the beach conditions and the dining options fell short of your preferences. Our team continuously strives to provide a diverse culinary experience and we appreciate your comments, which will be taken into consideration for future improvements. Regarding the minibar service, we apologize for any confusion caused by the restocking process. Our staff is trained to communicate clearly about additional charges, and we will reinforce this with our team. Your insights are invaluable in helping us enhance our services and guest satisfaction. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Warm Regards Mohamed Fouda General Manager

Customer review rating 0.5/5

Eman Y. Couples - Confirmed reviews ALL

I requested to extend my stay for two additional nights, but the rate was unjustifiably increased from 6,500 EGP to 9,000 EGP. Additionally, multiple issues with the reception remained unresolved throughout our honeymoon. This was a highly disappointing experience, and I would strongly not recommend this hotel.

Customer review rating 0.5/5

Eman Y. Couples - Confirmed reviews ALL

I requested to extend my stay for two additional nights, but the rate was unjustifiably increased from 6,500 EGP to 9,000 EGP. Additionally, multiple issues with the reception remained unresolved throughout our honeymoon. This was a highly disappointing experience, and I would strongly not recommend this hotel.

Customer review rating 5.0/5

Michael B. Friends - Confirmed reviews ALL

The staff were fantastic. Always checked to see how I was. Anticipated our needs. Went above and beyond. Always happy. Decorated the room for my arrival and birthday.

Dear Michael B., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that our staff made your experience memorable and that the room decoration added a special touch to your birthday celebration. Best regards, Mohamed Fouda General Manager

Other web-users rate our hotel

  • 518 reviews 8.6/10 Location
  • 949 reviews 9.1/10 Room
  • 1,862 reviews 9.2/10 Service
  • 49 reviews 9.2/10 WiFi
  • 647 reviews 9.2/10 Vibe
  • 632 reviews 9/10 Cleanliness
  • 422 reviews 9/10 Comfort
  • 136 reviews 8.3/10 Value

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