Novotel Marsa Alam Hotel 5 stars

Customer review rating 4.6/5 1,481 reviews

ALLSAFE approved hotel

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Room 1

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Novotel Marsa Alam
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+ 27 Services

Hotel extras

  • Private Beach

  • 4 swimming pools

  • Free WIFI

  • Located on the Red Sea

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Marsa Alam

19 Km South El Quessir Marsa
Marsa Alam Road
84721
84721 marsa alam
egypt

Tel: +20653351001

Fax: (+20)653351002

Check-in from 12h00

Check out up to 12h00

  • By plane

    HURGHADA INTERNATIONAL AIRPORT At 150km / 93 miles - Shuttle paying

  • By plane

    MARSA ALAM AIRPORT At 60km / 37 miles - Shuttle paying

  • By train

    LUXOR STATION At 150km / 93 miles

GPS :25.955, 34.379167

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard Room with 1 queen-size bed, Pool side

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: Terrace, Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Multimedia hub
  • Bathrobe

Standard Room with 2 single beds Pool side

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony, Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 queen-size bed Sea view

Accessible room
  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Sea side *
  • Most of the accommodation: Terrace, Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)

Standard Room with 2 single beds Sea View

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Sea side *
  • Most of the accommodation: Balcony, Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)

Standard Room with 1 queen-size bed, Sea Front

Accessible room
  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: On Beach *
  • Most of the accommodation: Terrace, Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)

Standard Room with 2 single beds Sea Front

Accessible room
  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: On Beach *
  • Most of the accommodation: Balcony, Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Multimedia hub(...)
Rooms

Our restaurants and bars

LA PALME

Type of cuisine: International

With its contemporary design and spacious terrace overlooking the Sea, La Palme restaurant offers breakfast, lunch and dinner buffet with live cooking.

Lunch

13:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL DENTE

Type of cuisine: Italian

The italian restaurant overlooking the sea open for lunch and dinner

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ISLAND BAR

Non contractual photo

Located by the pool offering snacks BBQ and cocktails withall day animation and music

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PAPYRUS

Non contractual photo

Enjoy a wide selection of cocktails and drinks in a friendly cheerful atmosphere with special evening events and live entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAMLA BEACH BAR

Non contractual photo

Beach bar opens daily till sunset serves cocktails refreshing drinks and snacks

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 300

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Marsa Alam

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,481 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,676 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Best hotel

TripAdvisor rating 5.0/5

Abd Elbaseet A 19/02/2021 TripAdvisor review

The best hotel 🛏️ in marsa Alam friendly staff nice Beach ⛱️🏖️⛱️ I will come back . Good loyalty program (ALL) from Accor .wish you all the best and I hope all egypt will be well again . special thanks for Mr. Taha Sayed he is so nice and thanks everyone

Dear Mr. Abdelbasset, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Super Star ⭐⭐⭐⭐⭐

Customer review rating 5.0/5

Amgad Families - 17/02/2021 Confirmed reviews ALL

A lot of thanks . It's was great day's I will come again . Special thanks for Mr. Taha Sayed

Dear Amgad F., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

One of the best locations in Mara Alam

TripAdvisor rating 5.0/5

stephenpysc 05/01/2021 TripAdvisor review

The hotel has so much to do, there are a few outlets closed with Covid but still worth the trip. Wish the heated pools were warmer. It was a little cold to swim. The rooms were great I am sure with better warmer weather its a even more exciting property.

Dear Mr. stephen, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

very good stay and relaxing

Customer review rating 4.5/5

Agatha Couples - 04/11/2020 Confirmed reviews ALL

the hotel has a fascinating house reef! saw different species - blue-spotted stingray, lionfish, etc. and the most amazing ones the 3 dolphins and a turtle hope the jetty will be opened at night (probably some part to see the fish during the night) Mohamad and his colleague were very accomodating and helpful (they assist us with gobus)

Dear agatha h., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

My stay in the far hotel

Customer review rating 4.0/5

Mohamed A. Couples - 31/10/2020 Confirmed reviews ALL

The food was perfect Friendly staff Helpful team Nice cocktails But the coffee & tea corners is bad had ants in it my room was 10206

Dear Mohamed A. N., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Very good stay.

Customer review rating 5.0/5

Omnia S. A. Families - 16/10/2020 Confirmed reviews ALL

The hotel is so nice and clean so do the rooms, the staff there was very keen to offer us the best experience, they were so nice and hospitable. Also, all the safety measures were proceeded regarding the pandemic which made us feel at ease. The food was excellent and the variety was very good.

Dear omnia s., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Honeymoon

Customer review rating 2.5/5

Ammar Couples - 25/09/2020 Confirmed reviews ALL

It was my honeymoon trip.

Dear Ammar H., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Very nice place, I wish stay more time

Customer review rating 4.0/5

Raghed E. S. Families - 21/09/2020 Confirmed reviews ALL

Novotel Marsa Alam is very nice hotel, The staff so friendly , safe and clean and Sterilization tools every where, for the restaurant they could serve more different tepys of food items, There is also club cars if we need, and the swimming pool is great ... wonderful wonderful wonderful... wooden sea bridge with very neutral air, view, sea, coral reefs,diving, fishes, smotimes dolphins and tortoise. realy it was wonderful place ... Thanks

Dear Raghd E., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Customer review rating 3.5/5

Mohammed M. E. Families - 19/09/2020 Confirmed reviews ALL

was a nice stay. Of course, not like the previous stays because of covid-19 lockdown. Please make sure that all Accore points are added correctly. Still short of the the accurate stay points

Dear Mohamed m., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

highly recommended for the honeymooners

Customer review rating 5.0/5

Eslam E. Couples - 18/09/2020 Confirmed reviews ALL

the vacation was perfect due to the friendly staff ( Mr. sherif, and the other guys ) they were extremely helpful and went for the extra miles place was very clean and tidy and the cost aint expensive

Dear s. soliman, We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager
Customer review rating 4.5/5

Khadiga Families - 17/09/2020 Confirmed reviews ALL

So amazing place And i'm enjoyed so much

Dear abdallah M., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

The worst hotel I have experienced in my entire life

Customer review rating 0.5/5

Amr A. Families - 15/09/2020 Confirmed reviews ALL

The worst hotel I have experienced in my entire life it should be 0 stars, to be Frank the only thing was good is the staff. Anything else is horrible. Worst food Worst beach Worst size Worst activities Should be given worst hotel prize in 2020

Dear Amr A., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

Not worth the distance

Customer review rating 2.0/5

Omar S. Couples - 14/09/2020 Confirmed reviews ALL

Not worth the distance and will not be repeated because of the following points :- 1- There were not any sort of entertainment as there weren`t animation team except one person appears in the evening part which is only for one hour and boring . 2- The Central air condition switched of in the all evening and this made our stay very bad . 3- The food variety was very low . * The only good thing at our stay was the staff service and the sea life at Marsa Allam .

Dear Omar S., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr S. General Manager

Amazing location

Customer review rating 3.5/5

Anonymous Families - 12/09/2020 Confirmed reviews ALL

The suit was amazing Perfect view Poor entertainment Limited variety in food and beverage Guests are not wearing masks

Dear Mohamed H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Perfect rooms, amazing beach, all staff very helpful, yummy food

Customer review rating 5.0/5

Th… Friends - 07/09/2020 Confirmed reviews ALL

Perfect rooms, amazing beach, all staff very helpful, yummy food Thanks a lot NOVOTEL'S TEAM WORK Hager Mohamed 5/9/2020

Dear abdallah s., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good staff

Customer review rating 5.0/5

Norhan R. Friends - 05/09/2020 Confirmed reviews ALL

I really like the staff specially Mahmoud the bar manger

Dear Norhan R. H., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good accommodation..Clean rooms and amazing buffet

Customer review rating 5.0/5

Anonymous Friends - 25/08/2020 Confirmed reviews ALL

I went to marsa allam and it was my first visit..I was so glad that I picked Novotel as a hotel to stay in. The place was clean all the time ..the food was awesome and mostly important the hotel staff were very helpful and nice.

Dear Radwa m., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good stay

Customer review rating 4.5/5

Rasha Families - 19/08/2020 Confirmed reviews ALL

It was 2nd time in this hotel i enjoyed my time nice place very nice stuff good food clean rooms

Dear Rasha N., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Amazing

Customer review rating 5.0/5

Asmaa R. Families - 14/08/2020 Confirmed reviews ALL

My experience was perfect. I enjoyed every single moment because of the support of the hotel staff. They are very helpful and working very professional. My little daughter enjoyed the kids activities. The food is very delicious. Even, if we faced challenges, they did their best to solve it.

Dear Asmaa Y., We very much appreciate your comments regarding your stay at the Novotel Marsa Alam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amr Salah General Manager

Good

Customer review rating 3.0/5

Mustafa Couples - 02/08/2020 Confirmed reviews ALL

Good but I have many points are not good in this hotel like breakfast, dinner , location, laundry, room service

Dear Mustafa S., Thank you for taking the time to tell us about your experience at the Novotel Marsa Alam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amr Salah General Manager

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