ibis Styles Santander 3 stars

Customer review rating (ALL Rating) 4.6/5 301 reviews

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Description

Hotel extras

  • Family-friendly hotel

  • Easy access by public transport

  • Free private parking subject to availability

  • 24-hour snack bar

  • Pet friendly

Our accommodation(s)

Hotel location

ibis Styles Santander

Avenida Parayas 2a
39011 SANTANDER
Spain

GPS:43.452606, -3.828167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PINTXOS AND CO

Dinners with a careful selection of healthy and varied products

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  301 reviews

Customer review rating 5.0/5

Kerry P. Couples - Confirmed reviews ALL

2 night stay in a stylish Ibis with a good breakfast and comfortable rooms

Dear Kerry P., Thank you for your positive feedback regarding your recent stay at ibis Styles Santander. We are delighted to hear that you enjoyed our stylish accommodations and breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, ibis Styles Santander

Customer review rating 5.0/5

Martin C. Couples - Confirmed reviews ALL

Welcoming staff, comfortable room. Made us feel welcome.

Dear Martin, Thank you for your kind words regarding your recent stay. We are delighted to know that our welcoming staff and comfortable accommodations contributed to your positive experience. Your satisfaction is our priority, and we look forward to welcoming you again in the future. Best regards, ibis Styles Santander

Customer review rating 5.0/5

Maurice Y. Couples - Confirmed reviews ALL

Easy to find. Lovely staff. GREAT breakfast. Easy to leave.

Dear Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient, enjoyed our friendly staff, and appreciated the breakfast offerings. Your feedback motivates us to continue enhancing our services. Best regards, ibis Styles Santander

Customer review rating 4.0/5

Christine S. Y. Couples - Confirmed reviews ALL

The stay was comfortable though need to trade off with the location (for a cheaper price accommodation). Still walkable distance (30 mins) to old town. Staff are very friendly ..and helpful

Dear Christine, Thank you for your feedback. We are pleased to hear that you found your stay comfortable and appreciated our friendly staff. We understand that our location may require some walking to reach the old town, and we appreciate your understanding. Best regards, ibis Styles Santander

Customer review rating 2.0/5

Katherine E. I. Families - Confirmed reviews ALL

At approximately midnight, we began to notice a strong, unpleasant odour in our room, resembling sewage or faulty pipework. The smell was persistent and made the room extremely uncomfortable. We reported this issue to reception, where we were advised that, as no equivalent rooms were available, staff could offer room spray as a temporary solution. This response was disappointing and did not adequately address the seriousness of the issue.

Good afternoon, Katherine: First of all, thank you for choosing us for your stay in Santander. We are very sorry to hear about the issue with your room, and we will do our best to rectify it, as we were not aware of the problem. Given that only that one room was affected, we believe this to be an isolated incident. Furthermore, the hotel took the necessary measures available at the time. The solution was to offer a room change to another room that did not have this problem, which was accepted, on the same floor as the rest of your family, as the other two rooms did not have this problem. Fortunately, you were able to rest in another room without this odour issue, and without any other problems, as you did not report any further issues upon checking out of the hotel. We look forward to welcoming you back on future occasions. Best regards, Ibis Styles Santander

Other web-users rate our hotel

  • 630 reviews 6.9/10 Location
  • 724 reviews 8/10 Room
  • 575 reviews 9.5/10 Service
  • 10 reviews 7.4/10 WiFi
  • 467 reviews 7.2/10 Comfort
  • 347 reviews 9.2/10 Breakfast
  • 311 reviews 8.7/10 Cleanliness
  • 221 reviews 9.4/10 Vibe

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