Downtown Ankara Hotel

Customer review rating (ALL Rating) 4.1/5 406 reviews

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Description

Hotel extras

  • Free WiFi in all 250 rooms

  • Located in the heart of Ankara, close to Armada and Next Level shopping malls

  • Dine indoors or at our outdoor restaurant located in a lively street

  • 1000 m2 terrace suitable for organizations and events

  • Easy access to business and government hubs

Our accommodation(s)

Hotel location

Downtown Ankara Hotel

Bestepeler Mah Yasam Cad, 1 Sok No 7 B Sogutozu, PO Box 06560
6560 ANKARA
Turkey

GPS:39.91425, 32.80807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  406 reviews

Customer review rating 3.5/5

Erik W. Business - Confirmed reviews ALL

Stayed three nights, and it was according to expectations. Would have loved to try out the spa, but with long work days, the opening hours weren’t sufficient

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We would like to assure you that we have carefully noted all the points that could enhance your stay, particularly regarding breakfast variety, spa availability hours, and overall service approach, and these have been shared with the relevant teams for further improvement. Regarding the confusion experienced during the payment process, we truly appreciate your understanding. Reservations made through Accor systems are guaranteed with your credit card, and the system may indicate that the amount has been collected by the hotel. However, for the security of your reservation and payment, the transaction is verified during check-in, and when necessary, processed at that stage. We also acknowledge the need to communicate this process more clearly and will work on improving this aspect. Your feedback is valuable in helping us enhance our service quality. We would be delighted to welcome you again and provide you with an even better experience. Kind regards,

Customer review rating 3.5/5

Alessandro C. Business - Confirmed reviews ALL

The hotel is nice, although I felt some more attention shall be given to details. The room was a bit cold and it was equipped only with very light linens. The air conditioning system is a bit noisy.

Customer review rating 3.5/5

Mehmet T. T. Business - Confirmed reviews ALL

I am a non smoker. As far as I know smoking is not allowed by law inside public places. I stayed in room 1515 and there was an intense smell of cigarette smoke in the room.

Değerli Misafirimiz, Değerli geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Otelimizin konumu ve ekibimizin nazik yaklaşımıyla ilgili memnuniyetinizi öğrenmek bizleri mutlu etmiştir. Diğer yandan odanızda sigara kokusu hissetmiş olmanız nedeniyle yaşamış olduğunuz rahatsızlık için içtenlikle üzgün olduğumuzu belirtmek isteriz. Konaklama yaptığınız katın, yasal düzenlemeler ve otel politikamız gereği sigara içilmeyen kat olarak belirlendiğini özellikle belirtmek isteriz. Yorumunuz, gerekli kontrollerin ve önleyici uygulamaların artırılması adına ilgili housekeeping ekibimiz ile paylaşılmıştır. Geri bildiriminiz hizmet kalitemizi geliştirmemiz açısından bizim için son derece değerlidir. Sizi gelecekte çok daha konforlu bir deneyim için tekrar otelimizde ağırlamayı umuyoruz. Saygılarımızla.

Customer review rating 3.0/5

Ravena B. Business - Confirmed reviews ALL

Room was for smokers. I’m not. I arrived very late ⏰ have no time to change room or arguing. Room was dirty from previous costumers I think ( ashes was on the table) room smells like pub. I tried to open window but window Handel was broken. Check it btw. Bed was clean but smell of cigarets was so strong I couldn’t feel anything ( so I was hoping bed and towels was clean)

Dear Guest, Thank you for sharing your feedback. We regret to hear about the condition of your room upon arrival and the inconvenience caused by the smoking smell and maintenance issues. This is not the level of cleanliness and comfort we aim to provide. Your comments have been shared with our housekeeping and technical teams for immediate review. We appreciate your understanding and hope to have the opportunity to offer you a much better experience in the future. Warm regards,

Customer review rating 5.0/5

Ahmet B. K. Business - Confirmed reviews ALL

Everything was smooth, staff was very friendly

Sayın Misafirimiz, Değerli geri bildiriminizi bizimle paylaştığınız için içtenlikle teşekkür ederiz. Konaklamanızın konforlu geçmesi ve tüm sürecin sorunsuz ilerlemiş olması bizler için büyük bir memnuniyet kaynağıdır. Özellikle ekibimizin güler yüzlü ve ilgili hizmetini takdir etmeniz, çalışma arkadaşlarımız adına ayrıca mutluluk vericidir. Nazik yorumunuz ve yüksek puanlamanız için teşekkür eder, sizi en kısa zamanda tekrar ağırlamaktan onur duyarız. Saygılarımızla,

Other web-users rate our hotel

  • 190 reviews 9.3/10 Location
  • 212 reviews 5.3/10 Room
  • 214 reviews 8.9/10 Service
  • 12 reviews 4.9/10 WiFi
  • 117 reviews 6.6/10 Cleanliness
  • 111 reviews 3.7/10 Comfort
  • 96 reviews 8.1/10 Breakfast
  • 23 reviews 3.8/10 Pool

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