Downtown Ankara Hotel

Customer review rating (ALL Rating) 4.1/5 431 reviews

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Description

Hotel extras

  • Free WiFi in all 250 rooms

  • Located in the heart of Ankara, close to Armada and Next Level shopping malls

  • Dine indoors or at our outdoor restaurant located in a lively street

  • 1000 m2 terrace suitable for organizations and events

  • Easy access to business and government hubs

Our accommodation(s)

Hotel location

Downtown Ankara Hotel

Bestepeler Mah Yasam Cad, 1 Sok No 7 B Sogutozu, PO Box 06560
6560 ANKARA
Turkey

GPS:39.91425, 32.80807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  431 reviews

Customer review rating 4.5/5

Berk Y. Business - Confirmed reviews ALL

Double beds should be offered and long waiting time in reception.

Customer review rating 1.0/5

Mehmet K. Business - Confirmed reviews ALL

The reservation was made by ALL App , but the behaviour of the hotel team was not nice and their communication method was not professional, no welcome or warm behaviour at arrival and no one care about our luggage. just given a room card and all. the bed was not comfortable, the music from outside was too high and take up to 2:00 midnight , as hotel was near to a bar , interesting that hotel not care about guests and no action taken and as a business traveller , canot focus on my emails nor able to sleep. same issue during the leaving the hotel , no care of luggage even the weather was rainy. as a frequent traveller to ankara which mostly stay at Marriot , I try this hotel for an alternate but it was one of my worst expereince.

Customer review rating 3.0/5

Areej S. Couples - Confirmed reviews ALL

The hotel staff is kind and they tried to help, however the complaint was about the bed's mattress. They made the whole experience horrible. we could not sleep and woke with backpain

Customer review rating 3.5/5

Erik W. Business - Confirmed reviews ALL

Stayed three nights, and it was according to expectations. Would have loved to try out the spa, but with long work days, the opening hours weren’t sufficient

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We would like to assure you that we have carefully noted all the points that could enhance your stay, particularly regarding breakfast variety, spa availability hours, and overall service approach, and these have been shared with the relevant teams for further improvement. Regarding the confusion experienced during the payment process, we truly appreciate your understanding. Reservations made through Accor systems are guaranteed with your credit card, and the system may indicate that the amount has been collected by the hotel. However, for the security of your reservation and payment, the transaction is verified during check-in, and when necessary, processed at that stage. We also acknowledge the need to communicate this process more clearly and will work on improving this aspect. Your feedback is valuable in helping us enhance our service quality. We would be delighted to welcome you again and provide you with an even better experience. Kind regards,

Customer review rating 3.5/5

Alessandro C. Business - Confirmed reviews ALL

The hotel is nice, although I felt some more attention shall be given to details. The room was a bit cold and it was equipped only with very light linens. The air conditioning system is a bit noisy.

Other web-users rate our hotel

  • 193 reviews 9.3/10 Location
  • 219 reviews 5.1/10 Room
  • 220 reviews 8.7/10 Service
  • 12 reviews 4.9/10 WiFi
  • 119 reviews 3.3/10 Comfort
  • 116 reviews 6.7/10 Cleanliness
  • 98 reviews 8.1/10 Breakfast
  • 47 reviews 4.9/10 Amenities

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