Mövenpick Ankara 5 stars

Customer review rating (ALL Rating) 4.6/5 1,468 reviews

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Bestepeler Mah Yasam Cad No 1, Sogutozu, 6520 ANKARA, Turkey

Description

Hotel extras

  • Located in the new business district Sogutozu

  • Medium-sized hotel with personalised customer service

  • Latest technology in the hotel

  • International cuisine

  • Winner of Luxury Wellness Hotel 2015 award

Our accommodation(s)

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Hotel location

Mövenpick Ankara

Bestepeler Mah Yasam Cad No 1, Sogutozu
6520 ANKARA
Turkey

GPS:39.911736, 32.808137

Telephone
Fax +90 312 258 58 99

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LOBBY LOUNGE AND BAR

Discover the Lobby Lounge & Bar whether gathering with friends, family or business contacts. Taste our bartender's unusual cocktail creations or relax over a glass of wine. Don't miss our home-made cakes with Movenpick coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,468 reviews

TripAdvisor Rating  4.5/5  1,139 reviews

Certificate of excellence 2024

Excellent

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

no problem, very good and lovely staff.

Dear Marco M., Your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Mövenpick Ankara. Nothing is more important than the well-being of our guests therefore your complimenting evaluation has been a great motivation thus encourage us to strive for providing even better service every day. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Kind Regards, Alp Mahir Akyuz General Manager

Do not expect the global Movenpick quality

Customer review rating 2.0/5

Aa Business - Confirmed reviews ALL

The hotel is very old and not renovated in the near past. The booking system is not working properly as they gave us Standard rooms while we had our booking confirmed for King rooms. The air conditioning was not working and the room was extremely hot. The pillows are very slim and you have to use 2-3 at the same time to create a comfortable position. Breakfast is good, staff is friendly and supportive. Located in a good location for business activities in the city.

Dear Arden A., Thank you for taking the time to tell us about your experience at the Mövenpick Ankara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On the other hand, I would like you to know that I am deeply saddened to learn of the inconvenience you are experiencing, and I ask you to accept my deepest apologies. I would like to ask you to be assured that this is an unfortunate exception that does not reflect our high standards of service that we aim to provide to our guests. We will immediately take all necessary measures to prevent similar shortcomings in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Poor

Customer review rating 1.5/5

Raymond M. Business - Confirmed reviews ALL

No AC in room. Lobby / bar area smelt like sewage

Dear Raymond James Alexander M., Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding your recent stay at our hotel. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. However I am dismayed to learn about the inconvenience experienced with air conditioning of your room during your stay. Please accept my most sincere apologies yet trust this has been an unfortunate occasion which surely does not represent how we intend to serve our guests. We will certainly investigate the matter and take immediate action to avoid similar situations in the future. Once again thank you for your stay and I sincerely hope that we will find another opportunity to prove our impeccable service standards and create better memories. Please allow me to kindly offer my personal assistance in case you kindly consider any further services which may enhance your next experience. Kind Regards, Alp Mahir Akyuz General Manager

Well Located, Efficient, Clean, Good Breakfast

Customer review rating 4.5/5

M B. A. Business - Confirmed reviews ALL

Easy to check in, easy to check out. Efficient front desk, enjoyed the breakfast, the room was very clean and bathroom amenities were exceptional.

Dear M Basar A., Your visit has indeed been an honor for our entire team and we are glad for having the opportunity to welcome you at Mövenpick Ankara. Nothing is more important than the well-being of our guests therefore your complimenting evaluation has been a great motivation thus encourage us to strive for providing even better service every day. Once again thank you for your visit and we look forward to welcome you back again in the not too distant future. Kind Regards, Alp Mahir Akyuz General Manager

Too hot in rooms

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Air conditioning could not be turned on, hot air instead. Way too hot in the bedroom to have proper night of sleep.

Dear Mr. V., Thank you for choosing to stay at Mövenpick Ankara and for taking the time to share your comments regarding your recent stay at our hotel. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. However I am dismayed to learn about the inconvenience experienced with air conditioning of your room during your stay. Please accept my most sincere apologies yet trust this has been an unfortunate occasion which surely does not represent how we intend to serve our guests. We will certainly investigate the matter and take immediate action to avoid similar situations in the future. Once again thank you for your stay and I sincerely hope that we will find another opportunity to prove our impeccable service standards and create better memories. Please allow me to kindly offer my personal assistance in case you kindly consider any further services which may enhance your next experience. Kind Regards, Alp Mahir Akyuz General Manager

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Other web-users rate our hotel

  • 263 reviews 9.4/10 Location
  • 372 reviews 7.8/10 Room
  • 648 reviews 9.3/10 Service
  • 11 reviews 6.2/10 WiFi
  • 235 reviews 8.9/10 Cleanliness
  • 184 reviews 8.8/10 Breakfast
  • 140 reviews 8.6/10 Food
  • 91 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.