Mercure Muscat 4 stars

Customer review rating (ALL Rating) 4.4/5 348 reviews

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Description

Hotel extras

  • Located in the heart of Muscat city with an easy acesss to the commercial districts

  • Walking distance from Muscat Grand Mall and Avenue Mall.

  • Easy access to the airport, only 15 min from MCT Int Airport

  • Green Key Certified, 2025 - 2026.

  • Spacious rooms offer our hallmark Mercure styling with a touch of Omani charm.

Our accommodation(s)

Hotel location

Mercure Muscat

PO Box 65, Dohat Al Adab Street, AL KHUWAIR Dist
133 MUSCAT
Oman

GPS:23.58883, 58.416443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  348 reviews

Customer review rating 3.5/5

Jan P. Couples - Confirmed reviews ALL

Nice spacious rooms. Clean premises. Pool windows need cleaning, gym missing a few items. Staff at breakfast very polite, welcome desk staff need more training - not very polite and smiling.

Customer review rating 4.5/5

Krzysztof S. Solo - Confirmed reviews ALL

I enjoyed breakfast, and the room and its view. The staff was super lovely and helpful. They went extra mile by for example giving me an upgrade, printing my visa for next destination and my flight ticket. Location is central although requires car. Parking is easy. View from my window was nice as there is a large empty plot in front of the hotel. Can see mountains in the distance. Only issue perhaps is that swimming pool opens 8am and closes 8pm - so i didn't had a chance to even see it as i usually left early and come back late. Would be nice to be able to dip in the pool in the evening.

Dear Valued Guest, Thank you for sharing your detailed and thoughtful feedback about your stay at Mercure Muscat. We are delighted to know you enjoyed the breakfast, your room and its view, and that our team made a positive impression by going the extra mile with the upgrade and assistance with your travel documents. Your kind words truly mean a lot to us. We also appreciate your comments regarding the swimming pool timing. Your suggestion is valuable, and we will certainly take it into consideration as we continuously look for ways to enhance our guest experience. We hope to welcome you again soon for another comfortable and lovely stay. Warm regards, Mercure Muscat

Customer review rating 4.5/5

Maxwell W. Business - Confirmed reviews ALL

I had a lovely stay at your hotel. The room was excellent value for money and F&B reasonably priced. The hotel is well located between the airport and the city.

Dear Valued Guest, Thank you for your lovely feedback and for choosing Mercure Muscat. We are pleased to know you found the room to be excellent value for money, enjoyed our reasonably priced F&B offerings, and appreciated our convenient location between the airport and the city. We look forward to welcoming you again soon. Warm regards, Mercure Muscat

Customer review rating 4.5/5

Krishan G. Couples - Confirmed reviews ALL

Impressed with the quality of service and good rooms and staff

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you appreciated our friendly team, convenient location, and the quality of our rooms and service. Your kind words truly motivate us to continue delivering memorable experiences to every guest. We look forward to welcoming you again soon. Warm regards, Mercure Muscat

Customer review rating 2.5/5

Christophe A. Business - Confirmed reviews ALL

Room are very nice. Why some work taking place at 2am in upper floors??

Dear Valued Guest, Thank you for your feedback. We regret to hear that your experience was disrupted by noise during the night. We understand that maintenance work can be inconvenient, and we appreciate your understanding in this matter. Sincerely, Mercure Muscat

Other web-users rate our hotel

  • 706 reviews 9/10 Location
  • 977 reviews 8.4/10 Room
  • 1,460 reviews 8.9/10 Service
  • 19 reviews 6.1/10 WiFi
  • 548 reviews 8.9/10 Cleanliness
  • 407 reviews 9.5/10 Vibe
  • 349 reviews 7.9/10 Breakfast
  • 249 reviews 9.4/10 Wellness Area

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