Mercure Muscat 4 stars

Customer review rating (ALL Rating) 4.6/5 586 reviews

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Mercure Muscat - Image 3
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Description

Hotel extras

  • Located in the heart of Muscat city with an easy acesss to the commercial districts

  • Walking distance from Muscat Grand Mall and Avenue Mall.

  • Family - Friendly experiences with Roof top pool and Panoramic City view.

  • Sustainable Friendly Hotel - Green Key Certified, 2025 - 2026.

  • Spacious rooms offer our hallmark Mercure styling with a touch of Omani charm.

Our accommodation(s)

Book this hotel
Room 1

Elegant specious room mountain view 30sqm with one king size bed, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    Mountain view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Mountain view

Elegant specious room mountain view 30sqm with two twin size beds, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    Mountain view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Elegant specious room sea view 30sqm with one king size bed, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Elegant specious room panoramic view overlooking sea and city 30sqm with one king size bed, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    Patio

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Elegant specious room panoramic view overlooking sea and city 30sqm with two twin beds, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    Patio

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Elegant specious room city view 30sqm with two twin beds, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with separate shower

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Elegant specious room city view 30sqm with one King Size bed, wheel chair access, grab bars in the bathroom, 43 inches LED TV. Free WIFI, safety box, Minibar, hairdryer, coffee & tea making facilities and bathroom with roll-in shower

  • Views:

    Patio

Max. number of persons
3
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Treat yourself with unique and authentic experience of Executive suite with king size bed, 43 inches LED TV. Free WIFI, 1 Couch, Minibar, safety box, hairdryer, coffee & tea making facilities and guest Washroom and main bathroom with separate shower

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Data port in room
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Opening windows
  • Shoe polisher
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure Muscat

PO Box 65, Dohat Al Adab Street, AL KHUWAIR Dist
133 MUSCAT
Oman

GPS:23.58883, 58.416443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service
  • MUSCAT INT AIRPORT Additional charge
  • MCT Additional charge
  • MCT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 186 rooms
  • 6 rooms for people with reduced mobility
  • 34 family rooms
  • 21 connecting rooms
  • 152 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • Arabic
  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Pool

  • Outside
  • On site

GYM

  • On site
  • Sauna room
  • On site

Outdoor private parking

Parking information

  • On site

Private indoor parking

Parking information

  • On site

Asian Restaurant transports guests to the sights, tastes, and experiences of Asia. Yum Yum is known as an Asian fusion restaurant combines elements and flavours from Asian cuisines, creating unique and innovative dishes.

POOL BAR

serves up to coffee, tea, juice and cake plus light meal in the convivial atmosphere of the hotel rooftop, ideal for snacks on the run or a rendezvous with family and friends.

Bar Type
POOL SIDE SNACK BAR
Capacity
15
Accessibility
Accessible service

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks
  • Voss Sparkling

Snacks facilities

  • Cold snacks
  • Hot snacks

serves up to coffee, tea, juice and cake plus light meal in the convivial atmosphere of the hotel rooftop, ideal for snacks on the run or a rendezvous with family and friends.

Relax and unwind over looking skyline views. For good times during your stay in Muscat, head to level 7 where you can enjoy the pool with friends and family.

Located in 7th floor equipped with the latest machines. Features a modern health club; the fitness center is equipped with the latest Sports equipment including elliptical, exercise bikes, free weights, indoor cycles, rowers, steppers and treadmills.

Located in 7th floor with 4 treatment rooms and 1 Moroccan bath A peaceful journey of body and mind. Our Spa Therapy Journeys are designed to nourish and inspire you as we nourish and balance your body.

Book

We have banquet venues available to meet every kind of requirement. We aspire to be a preferred venue to plan weddings or conferences which accommodate up to 350 seats with latest sound and light equipments

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  586 reviews

Customer review rating 4.5/5

Wassim N. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed your first stay at Mercure Muscat and appreciated our convenient location and well-trained team. It is wonderful to hear that our team helped make your stay smooth and enjoyable. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Aaisha S. R. A. S. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback and recommendation. We are delighted to know that you appreciated our excellent location, spacious rooms, and the warm and cooperative service of our team. Your recommendation means a great deal to us, and we look forward to welcoming you back to Mercure Muscat for another enjoyable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Ramon J. R. Z. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you had an amazing stay and enjoyed our convenient location, beautiful city views, comfortable room, and excellent air conditioning. We are especially pleased that Grace and Soumen could make your stay more enjoyable through their warm and accommodating service. Your kind words will certainly be shared with them. We truly appreciate your support and look forward to welcoming you back to Mercure Muscat for another memorable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Hazem M. E. A. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you enjoyed our hotel, comfortable rooms, and the smooth early check-in experience. We truly appreciate your positive feedback and look forward to welcoming you back to Mercure Muscat. Kind regards, Mercure Muscat

Customer review rating 3.5/5

Won J. J. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you had a nice and pleasant stay with us. We truly appreciate your support and look forward to welcoming you back to Mercure Muscat for another enjoyable experience. Kind regards, Mercure Muscat

Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed your first stay at Mercure Muscat and appreciated our convenient location and well-trained team. It is wonderful to hear that our team helped make your stay smooth and enjoyable. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Aaisha S. R. A. S. Families - Confirmed reviews ALL

Excellent location , spacious room and cooperative staff

Dear Valued Guest, Thank you for your kind feedback and recommendation. We are delighted to know that you appreciated our excellent location, spacious rooms, and the warm and cooperative service of our team. Your recommendation means a great deal to us, and we look forward to welcoming you back to Mercure Muscat for another enjoyable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Ramon J. R. Z. Solo - Confirmed reviews ALL

My stay at Mercure Hotel Muscat was amazing—I loved the convenient location, unobstructed city views from the window without tall buildings blocking the scenery, comfortable room, and excellent air conditioning, which was perfectly freezing cold, just the way I like it. Special mention to Ms. Grace and Mr. Soumen they were so accommodating.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you had an amazing stay and enjoyed our convenient location, beautiful city views, comfortable room, and excellent air conditioning. We are especially pleased that Grace and Soumen could make your stay more enjoyable through their warm and accommodating service. Your kind words will certainly be shared with them. We truly appreciate your support and look forward to welcoming you back to Mercure Muscat for another memorable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Hazem M. E. A. Business - Confirmed reviews ALL

Nice rooms ,nice hotel ,we had early chick in Good experience

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you enjoyed our hotel, comfortable rooms, and the smooth early check-in experience. We truly appreciate your positive feedback and look forward to welcoming you back to Mercure Muscat. Kind regards, Mercure Muscat

Customer review rating 3.5/5

Won J. J. Couples - Confirmed reviews ALL

Nice stay

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you had a nice and pleasant stay with us. We truly appreciate your support and look forward to welcoming you back to Mercure Muscat for another enjoyable experience. Kind regards, Mercure Muscat

Customer review rating 4.5/5

Peter J. U. Couples - Confirmed reviews ALL

A very comfortable, pleasant and reasonably priced stay. Having a proper printing and scanning facility would have been nice.

Dear Valued Guest, Thank you for your kind and thoughtful feedback. We are delighted to know that you enjoyed a comfortable, pleasant, and reasonably priced stay with us. We also appreciate your suggestion regarding a proper printing and scanning facility. This is indeed a useful service, particularly for business travellers, and we will share your feedback with our management team for consideration. Thank you once again for your recommendation. We look forward to welcoming you back to Mercure Muscat. Kind regards, Mercure Muscat

Customer review rating 4.5/5

Thomas G. Business - Confirmed reviews ALL

Stay was good. will visit again.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you enjoyed your stay and appreciated our food and overall hospitality. It is wonderful to hear that you plan to visit us again. We look forward to welcoming you back to Mercure Muscat and making your next stay equally pleasant. Kind regards, Mercure Muscat

Customer review rating 5.0/5

John L. O. O. Friends - Confirmed reviews ALL

I always choose to stay in Mercure because i love the room and the bed. A good sanctuary for luxurious comfort and indulgence.

Dear Valued Guest, Thank you for your continued loyalty to Mercure. We are truly delighted to know that you consistently choose to stay with us and appreciate the comfort of our rooms and beds. It is wonderful to hear that you consider Mercure Muscat a sanctuary for relaxation, luxurious comfort, and indulgence. Your continued trust means a great deal to us. We look forward to welcoming you back for many more comfortable and memorable stays. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Mylene C. L. Couples - Confirmed reviews ALL

Perfect.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you enjoyed our perfect location, clean and spacious rooms, and the service provided by our team. It is especially rewarding to hear that you found our staff accommodating and kind. Your appreciation means a great deal to us and motivates our team to continue delivering warm and memorable hospitality. We look forward to welcoming you back to Mercure Muscat for another exceptional stay. Kind regards, Mercure Muscat

Customer review rating 4.5/5

Turab U. R. Business - Confirmed reviews ALL

First time stay at Mercure Muscat. Glad to have decided to stay at this hotel. Lovely facility and amenities. Ideal location too with malls and other business areas close by. Rooms are spacious and neat. Beds are extremely comfortable. Staff are courteous, pleasant and very supportive. Only one thing was missing on the entire trip. Would help to have a good body lotion in the toilets as the skin became very dry due to the lack of a humidifier in the room.

Dear Valued Guest, Thank you for choosing Mercure Muscat for your first stay and for sharing such a wonderful review. We are delighted to know you enjoyed our facilities, convenient location, spacious and neat rooms, comfortable beds, and the courteous and supportive service of our team. We also sincerely appreciate your valuable feedback regarding body lotion. Please allow us to clarify that body lotion is certainly available upon request, and our team will be more than happy to provide it for your comfort. We are pleased that you enjoyed your stay and look forward to welcoming you back to Mercure Muscat soon. Kind regards, Mercure Muscat

Customer review rating 4.5/5

Ahmed H. A. A. S. Business - Confirmed reviews ALL

Outstanding

Dear Valued Guest, Thank you for your outstanding feedback. We are delighted to know you enjoyed our convenient location, comfortable stay, high standards of cleanliness, and the professional service provided by our team. Your wonderful appreciation means a great deal to us and motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back to Mercure Muscat for another memorable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

S. K. S. A. S. Families - Confirmed reviews ALL

Just take care of cleaning in corners either carpets or rooms corners and bathroom

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you were very satisfied with your stay, our services. We sincerely appreciate your constructive feedback regarding cleanliness in the corners of the rooms, carpets, and bathrooms. We have shared your comments with our Housekeeping team for closer attention and improvement. Your feedback is valuable to us as we continuously work to maintain the highest standards of cleanliness and guest comfort. We look forward to welcoming you back to Mercure Muscat for an even better experience. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Ayub M. S. H. Couples - Confirmed reviews ALL

Near the mall and places to eat.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know you appreciated our convenient location, with easy access to nearby malls and dining options. Your appreciation means a great deal to us, and we look forward to welcoming you back to Mercure Muscat for another enjoyable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Taif A. A. R. A. Z. Solo - Confirmed reviews ALL

All perfect

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that everything was perfect during your stay. A special thank you for recognizing Yasser, Nooh, and Grace. We will be pleased to share your appreciation with them, as your kind words are a great motivation for our team. We look forward to welcoming you back to Mercure Muscat for another exceptional stay. Kind regards, Mercure Muscat

Customer review rating 4.5/5

Zakir W. Families - Confirmed reviews ALL

Very good stay. From reception and to the breakfast service staff were fantastic. The rooms were very comfortable.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you had a very good stay and enjoyed the warm hospitality from our Reception and Breakfast teams. It is also a pleasure to hear that you found your room comfortable. Your kind words are truly appreciated and will be shared with our team as great encouragement. We look forward to welcoming you back to Mercure Muscat for another memorable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Yi B. H. Solo - Confirmed reviews ALL

warm welcome with local treats in room; clean and spacious room.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know you enjoyed the warm welcome, local treats, and our clean and spacious room. Your appreciation means a great deal to us, and we look forward to welcoming you back to Mercure Muscat for another memorable stay. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Yousef A. B. Friends - Confirmed reviews ALL

Flexible staff, affordable prices, and a clean facility.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know you appreciated our flexible and helpful team, clean facilities, and good value for money. Your kind words are truly appreciated and motivate us to continue delivering excellent hospitality. We look forward to welcoming you back to Mercure Muscat. Kind regards, Mercure Muscat

Customer review rating 5.0/5

Amirreza Z. B. Families - Confirmed reviews ALL

the hotel is really clean and well maintained.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know you appreciated our convenient location, cleanliness, and well-maintained facilities, and that you found Mercure Muscat family-friendly. Your appreciation means a great deal to our team, and we look forward to welcoming you and your family back for another enjoyable stay. Kind regards, Mercure Muscat

Customer review rating 4.0/5

Mohammed A. G. Business - Confirmed reviews ALL

Unfortunately, I always book this hotel, but I keep experiencing very poor service, and I honestly don’t know why. I specifically requested a room on a high floor, but unfortunately, my request was not fulfilled, even though I made the reservation and requested this well in advance of my arrival. This is particularly disappointing, especially since we are members of the ALL – Accor Live Limitless program.

Dear Valued Guest, Thank you for sharing your feedback and for your continued loyalty to Mercure Muscat and the ALL – Accor Live Limitless program. We sincerely regret that your room preference caused disappointment during your recent stay. We would like to clarify that our highest guest floor is the 7th floor, where we have a very limited number of King rooms, while the 6th floor is our designated smoking floor. On the day of your arrival, a 7th-floor King room was available; however, it had a connecting door, which is why it was not initially allocated. Once you confirmed that the connecting room was acceptable, we were pleased to allocate it to you. Please be assured that we have now noted your strong preference for a higher-floor room. Subject to availability at the time of arrival, our team will make every effort to accommodate your preference. We truly value your continued support and hope to provide you with a more seamless and personalized experience on your next visit. Kind regards, Mercure Muscat

Customer review rating 4.0/5

Abraham R. Families - Confirmed reviews ALL

A pleasant stay with the good room and good services.

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know you enjoyed our convenient location, comfortable room, and good service. Your appreciation is truly valued, and we look forward to welcoming you back for another pleasant stay. Kind regards, Mercure Muscat

Other web-users rate our hotel

  • 908 reviews 8.9/10 Location
  • 1,283 reviews 8.8/10 Room
  • 2,058 reviews 9.2/10 Service
  • 26 reviews 7.7/10 WiFi
  • 762 reviews 9.3/10 Cleanliness
  • 532 reviews 9.6/10 Vibe
  • 433 reviews 8.3/10 Breakfast
  • 291 reviews 8.1/10 Value

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