MERCURE MUSCAT 4 stars

Customer review rating (ALL Rating) 4.5/5 44 reviews

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Description

Hotel extras

  • Located in the heart of Muscat city with an easy acesss to the commercial districts

  • Walking distance from Muscat Grand Mall and Avenue Mall.

  • Easy access to the airport, only 15 min from MCT Int Airport

  • Choice of global dinning in restaurant, Ideal venues for weddings, conferences and exhibitions

  • Spacious rooms offer our hallmark Mercure styling with powerful rain showers

Our accommodation(s)

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Room 1

Hotel location

MERCURE MUSCAT

PO Box 65, Dohat Al Adab Street, AL KHUWAIR Dist
133 MUSCAT
Oman

GPS:23.58883, 58.416443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  44 reviews

Central located, with very friendly stuff

Customer review rating 5.0/5

Eleftherios K. Friends - Confirmed reviews ALL

Dear K. , Thank you so much for your fantastic review! We are delighted to hear that you had a great experience at our hotel and that you found our facilities, value-for-money, and friendly staff to be to your liking. We are especially glad that you appreciated our service during Ramadan. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay in the future! Best regards,

Brand new, great location, excellent facilities, outstanding staff

Customer review rating 5.0/5

Roberto V. Couples - Confirmed reviews ALL

Dear Roberto , Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at Mercure Muscat and appreciate your compliments about our hotel\'s architecture, location, facilities, and the service provided by our team. We strive to create a welcoming and comfortable environment for all our guests, and it\'s wonderful to know that you felt at home during your time here. It’s also great to hear that our proximity to the malls and supermarkets was convenient, especially during Ramadan. Your feedback is incredibly valuable, and we are so glad that Mercure Muscat stood out as one of the best hotels during your travels through the Arabian Peninsula. We look forward to welcoming you back on your next visit to Muscat! Warm regards,

Can be improved

Customer review rating 2.5/5

Kashif Business - Confirmed reviews ALL

Dear Mr. Kashif , Thank you for taking the time to share your feedback. We truly value all guest comments as they help us to continuously improve. We sincerely apologize for the experience you had with our reception staff, particularly on the morning of March 10th. We understand how important it is to feel welcomed, and we will ensure that our team receives further training in providing a more polite and professional service. Regarding the malfunctioning iron in your room, we apologize for the inconvenience. We will address this with our housekeeping team to ensure that all in-room equipment is fully functional and properly checked before guest arrivals. We also appreciate your feedback on the bathroom amenities. We understand that a complete set of amenities is essential, and we will review our offerings to ensure they meet the expectations of our guests. We are truly sorry that your experience did not meet your expectations, and we would love the opportunity to serve you better in the future. Should you choose to stay with us again, we will do our best to make sure your next stay is much more enjoyable. Thank you once again for sharing your thoughts. Best regards,

Отличный отдых, отзывчивый персонал!

Customer review rating 5.0/5

Sofia B. Families - Confirmed reviews ALL

Thank you so much for sharing your wonderful experience with us! We\'re thrilled to hear that you had such a pleasant stay at Mercure Muscat. We\'re also incredibly happy that our team was able to assist you in retrieving your bag, and we will certainly pass on your gratitude to the staff. It\'s great to know that you enjoyed the hotel, the cleanliness, and the heated pool. Your kind words mean a lot to us, and we\'re grateful for your trust and appreciation. We hope to welcome you back to Mercury Muscat in the future!

Well located and friendly staff

Customer review rating 4.5/5

Z. Solo - Confirmed reviews ALL

Thank you for your positive feedback! We\'re delighted to hear that you enjoyed your room, the professionalism of our staff, and the hotel\'s location. We hope to welcome you back soon!

Other web-users rate our hotel

  • 213 reviews 9.2/10 Location
  • 278 reviews 8.6/10 Room
  • 377 reviews 9/10 Service
  • 7 reviews 6.9/10 WiFi
  • 168 reviews 9.5/10 Vibe
  • 150 reviews 8.5/10 Cleanliness
  • 87 reviews 6.9/10 Food
  • 83 reviews 7.1/10 Breakfast

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