Mövenpick Hotel and Apartments Ghala Muscat 5 stars

Customer review rating (ALL Rating) 4.7/5 226 reviews

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Description

Hotel extras

  • Premium Accommodation

  • Diverse Culinary Experiences

  • Impeccable Amenities

  • Events spaces and venues

  • Prime Hub

Our accommodation(s)

Hotel location

Mövenpick Hotel and Apartments Ghala Muscat

Al Maaridh Street, Ghala Heights Complex, Adjacent to Sultan Qaboos St
111 MUSCAT
Oman

GPS:23.58836, 58.359409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  226 reviews

Fantastic stay

Customer review rating 5.0/5

Anna Couples - Confirmed reviews ALL

Our stay at Mövenpick Muscat was nothing short of exceptional. The hotel's staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. Their willingness to assist with any request, no matter how small, truly enhanced our overall experience. The spa treatments were incredibly relaxing, although it's important to note that the prices quoted for treatments are exclusive of taxes. Be sure to factor this in when budgeting for your spa experience. The rooftop infinity pool was a highlight of our stay. The stunning panoramic views, combined with the serene atmosphere, created the perfect setting for relaxation. We were also impressed by the hotel's restaurant Butcher House, which offered delicious steaks (and more) and excellent service. The staff was incredibly friendly and attentive, making our dining experience even more enjoyable. We would highly recommend Mövenpick Muscat to anyone seeking a luxurious and unforgettable getaway.

Dear Anna, We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Hotel Apartments Ghala Muscat. It is always a pleasure to receive positive feedback. We're glad you enjoyed the areas such as hotel room, SPA, Restaurants. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Movenpick Ghala Muscat Team

GOOD STAY

Customer review rating 4.0/5

M. A. Business - Confirmed reviews ALL

The Hotel Facilites were superb. the breakfast was amazing. Everything was clean. there are only 3 points that need to be involved & improved: to have Bein sports channels in the rooms or provide a screen in the hotel so the Guest can watch the games. Also, the Taxies outside the Hotel are very expensive. Finally, the room is empty from any hospitality for the Guest such as dates, fruits and some biscuits.

Dear M., Thank you for taking time to give your feedback regarding your stay. Your feedback is very important to us to improve our service. We hope you'll consider this a one-time experience and we look forward to another opportunity to turn your stay into a truly outstanding one. Your feedback on cleaning service provides valuable insights, and we'll be focusing on these areas to enhance our guest experience even further. Movenpick Ghala Muscat Team

pleasant stay

Customer review rating 5.0/5

Sylvia Families - Confirmed reviews ALL

The staff is welcoming and attentive, ensuring a smooth and enjoyable experience. The rooms are clean, comfortable, and well-equipped, with a perfect balance of style and functionality.

Dear Sylvia, We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Hotel Apartments Ghala Muscat and thank you being a loyal member with Accor. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Movenpick Ghala Muscat Team

Modern rooms, but a few shortcomings

Customer review rating 3.0/5

Roman Business - Confirmed reviews ALL

Breakfast was super. However, check-in took way longer than expected, but staff wasn't completely transparent about the reason it took about 30-45 minutes. It would be better to be straightforward upon arrival and say "your room isn't ready, please wait somewhere" than keeping you wondering if there's a problem with the booking. The terrace bar is unfinished, unpolished and feels very improvised.

Dear Roman, Thank you for taking time to give your feedback regarding your stay. Your feedback is very important to us to improve our service. We hope you'll consider this a one-time experience and we look forward to another opportunity to turn your stay into a truly outstanding one. Your feedback on cleaning service provides valuable insights, and we'll be focusing on these areas to enhance our guest experience even further. Movenpick Ghala Muscat Team

Pleasant Experience

Customer review rating 4.5/5

Dr S. S. I. Business - Confirmed reviews ALL

Efficient service, elegant rooms and good food

Dear Shamanna, We very much appreciate your feedback regarding your stay at the Mövenpick Hotel and Hotel Apartments Ghala Muscat. We're glad you appreciated the areas like the room, restaurant and overall service as well. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Movenpick Ghala Team

Other web-users rate our hotel

  • 152 reviews 8.6/10 Location
  • 358 reviews 8.9/10 Room
  • 561 reviews 9.2/10 Service
  • 5 reviews 2.4/10 WiFi
  • 221 reviews 9.8/10 Vibe
  • 182 reviews 9.3/10 Cleanliness
  • 147 reviews 9.1/10 Comfort
  • 133 reviews 9.1/10 Amenities

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