Novotel Muscat Airport

Customer review rating (ALL Rating) 4.3/5 416 reviews

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Description

Hotel extras

  • Spacious rooms and suites with stylish decor

  • Central location on Al Maaridh Street

  • 4 unique dining experiences

  • 6 flexible meeting and conference rooms and a ballroom

  • Fully-equipped gymnasium, outdoor swimming pool and steam rooms

Our accommodation(s)

Hotel location

Novotel Muscat Airport

Al Maardih Street, Seeb, Muscat Oman
111 MUSCAT
Oman

GPS:23.585223, 58.300481

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  416 reviews

TripAdvisor Rating  4.5/5  870 reviews

Certificate of excellence 2024

Good stay

Customer review rating 3.5/5

Hussain Families - Confirmed reviews ALL

I liked everything except the way the manager of the dining area whom i spoke to to arrange for my wife's birthday party who was rudely rejected the request although i welcomed by another staff member in the kitchen or at the buffet area and was ready to gather and celebrate the occasion with me.

Dear Valued Guest, Thank you for taking the time to write to us following your stay at Novotel Muscat Airport. We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our sincere apologies. Accor hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future stay Looking forward to welcoming you soon, Tyrone Lodder, General Manager

Overnight stay with friends.

TripAdvisor rating 4.0/5

558marineg Friends getaway - TripAdvisor review

We arrived at 2 in the afternoon and were checked in efficiently. The room was clean and tidy. We wanted a cup of tea but there was only one creamer, so we rang down for some they didn’t arrive. We went down for a snack and the staff were very helpful, with good service. We went to the pool and there were no pool towels. We went into the water and towels arrived later. Later we had dinner, the food was of amazing quality. Absolutely delicious. Plenty of choice, and refilled as soon as anything finished. A great barbecue outside with fish and prawns. Delicious! We couldn’t work out how to turn off the main lights in the room. The beds are very comfortable and the bath gel was lovely. Breakfast was also delicious and great quality food. A big shout out to Raj’ the man who coordinates everything in the food department. Lovely service and great coordination. I loved my stay and would return again.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tyrone Lodder, General Manager

Excellent hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Good hotel I like the staff they do the best to have a happy stay

Dear Nayef A., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder, General Manager

Good Stay

Customer review rating 4.5/5

Marlon D. Business - Confirmed reviews ALL

Good Accommodation with Good Food. Thanks to Ms. Fatma for taking care of everything

Dear Marlon D., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder, General Manager

Customer review rating 5.0/5

Xavier G. Families - Confirmed reviews ALL

We have stayed at the beginning and at the end of our trip in Oman. The room was great. Hotel is very big. Nice swimming pool. Breakfast buffet was incredible. Too bad there is no airport shuttle.

Dear Xavier G., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder, General Manager

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Other web-users rate our hotel

  • 612 reviews 8.4/10 Location
  • 748 reviews 8.6/10 Room
  • 1,182 reviews 9.2/10 Service
  • 31 reviews 5.7/10 WiFi
  • 392 reviews 9.3/10 Cleanliness
  • 308 reviews 8.5/10 Breakfast
  • 222 reviews 9.4/10 Vibe
  • 117 reviews 9.3/10 Pool

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