Name: Novotel Muscat Airport, Hotel in Oman - ALL
Address: Al Maardih Street, Seeb, Muscat Oman, MUSCAT, 111, OM
Telephone: +96824511800
Rating: 4.3

Novotel Muscat Airport

Hotel that makes every moment matter

Comfort, convenience and modern elegance come together at Novotel Muscat Airport, a contemporary upscale business hotel located minutes away from the Muscat International Airport and Oman Convention & Exhibition Centre. Ideal for corporate and leisure travelers, the property introduces four unique dining experiences to Muscat. For guests staging meetings and events, we offer an elegant ballroom and six flexible meeting rooms, supported by the latest audio-visual equipment and a personalized service.

Novotel Muscat Airport is is centrally located on Al Maaridh Street in Muscat's thriving Al-Seeb district, close to the Sultan Qaboos Highway and just 10 minutes from Muscat International Airport, as well as OMAN EXHIBITION AND CONVENTION CENTRE ( OCEC ) The capital's major business districts, ministries and the Al Muttrah Port are all within a convenient distance of the property.

Located minutes away from Muscat Airport and Oman Convention & Exhibition Center featuring 215 stylish rooms, 4 restaurants, 6 meeting & event venues Novotel Muscat Airport offers unique experiences for business and leisure guests.

Welcome to Novotel Muscat Airport. It is my pleasure to host you in a modern hotel with spacious rooms and amazing food & beverage offering, where genuine care and comfort of guests is our priority. We hope that you will have a memorable stay with us.

Tyrone Lodder, Hotel Manager

Hotel extras

Spacious rooms and suites with stylish decor
Central location on Al Maaridh Street
4 unique dining experiences
6 flexible meeting and conference rooms and a ballroom
Fully-equipped gymnasium, outdoor swimming pool and steam rooms

Our accommodation(s)

Room

Superior King Room with 1 Kingsize Bed

Non contractual photo

3 pers. max
31 m² / 333 sq ft

Bedding 2 x King size bed(s) and 1 x Single bed(s)

From NaN OMR NaN OMR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Twin Room with 2 Single Beds

Non contractual photo

3 pers. max
31 m² / 333 sq ft

Bedding 2 x Twin bed(s)

From NaN OMR NaN OMR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive King Room with 1 Kingsize Bed

Non contractual photo

3 pers. max
31 m² / 333 sq ft

Bedding 2 x King size bed(s) and 1 x Single bed(s)

From NaN OMR NaN OMR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with 1 Kingsize Bed & 1 Double Sofa Bed

Non contractual photo

4 pers. max
46 m² / 495 sq ft

Bedding 1 x King size bed(s) and 2 x Double sofa bed(s)

From NaN OMR NaN OMR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Deluxe Suite

4 pers. max
61 m² / 656 sq ft

Bedding 1 x King size bed(s)

From NaN OMR NaN OMR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Muscat Airport

Al Maardih Street, Seeb, Muscat Oman
111 MUSCAT
Oman

GPS:23.585223, 58.300481

+968 24 511800

+968 24 511880

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

GINGER

Take a culinary tour of the world at Ginger, a contemporary all day dining restaurant offering international buffet complemented by an a la carte menu. Open for breakfast lunch and dinner offers indoor and outdoor seating.

THEATRUM

An open kitchen, cooking stations and different cuisine counters add flair to Muscat's hottest place to be seen. A dedicated sushi bar, pizza oven, open-kitchen duck oven and two tandoor ovens showcase the variety of fusion.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 380 m² / 4090.282 sq ft
Maximum seats capacity: 350
Maximum capacity for banquets: 320

Find out more

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 419 reviews

TripAdvisor Rating 4.5/5 870 reviews

Excellent hotel

Ds Business - 12/16/2024 Confirmed reviews ALL

Nice hotel, good staff, good breakfast also near International airport.

Dear Dipak P., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder, General Manager

Good stay

Salim A. Couples - 12/7/2024 Confirmed reviews ALL

Although was a short stay fir few hours, it was nice and value for money

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tyrone Lodder, General Manager

Bad service

Manan S. Business - 12/7/2024 Confirmed reviews ALL

Unacceptable Service and Disrespectful Treatment at Novotel Muscat Airport I recently stayed at Novotel Muscat Airport, and my experience was deeply disappointing and far below the standard I expect from an international chain, especially as a Gold member. 1. Room Issue: Despite booking a room with a twin king-size bed, I was given a room with twin beds. When I raised this issue, the receptionist on duty, Marine, kindly assured me of a late check-out until 6:00 p.m. as compensation. However, the next day, the reception staff outright denied this arrangement, claiming there was no record of it. They even refused to contact Marine to verify, implying that I was lying. This was both insulting and unprofessional. 2. Unjust Payment Policy: I ordered room service for a small bill of around 4 OMR. Shockingly, I was informed that since I hadn't opened a credit account, I had to pay immediately in cash, on the spot, in my room. This humiliating experience is something I have never encountered at any other hotel. 3. Denied Member Benefits: As a Gold member, I am entitled to a free upgrade, subject to availability. However, this benefit was casually denied without any valid explanation. It felt like my loyalty status was completely disregarded. 4. Poor Communication and Refusal to Escalate: During check-out, I requested the contact number of the hotel's general manager to report these issues. The staff rudely directed me to the generic reservations number instead of providing proper assistance. This lack of accountability is unacceptable. Overall, the reception staff's behavior was dismissive and unprofessional, leaving me feeling disrespected and undervalued. I chose Novotel for its reputed service standards, but this experience has left me questioning my loyalty to the brand. I hope the management addresses these serious lapses and improves their service to meet even basic hospitality standards.

Dear Manan S., Thank you for taking the time to tell us about your experience at the Novotel Muscat Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and as a gesture of Novotel Muscat Airport we will be happy to credit your ALL account with 1000 Points as a compensation for any inconvenience you have faced during your stay at the property, It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder, General Manager

Good stay

Abdelrahman E. Business - 12/6/2024 Confirmed reviews ALL

Lighting system may be improved

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tyrone Lodder, General Manager

Very pleasant stay - as usual ! Courteous, helpful staff and good dining options.

Laurence S. Solo - 12/6/2024 Confirmed reviews ALL

I have stayed here several times and am always well treated by staff. The location is extremely convenient - whether for short stopovers or for longer stays.

Dear Laurence S., We very much appreciate your comments regarding your stay at the Novotel Muscat Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder, General Manager

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