ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 286 reviews

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Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  286 reviews

TripAdvisor Rating  4.5/5  2,269 reviews

Certificate of excellence 2023

It was good hotel good location

Customer review rating 4.5/5

Swapnil Business - Confirmed reviews ALL

it was nice hotel in good location near everything i will come back

Dear Swapnil D., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

Good stay

Customer review rating 4.5/5

Hesham E. Business - Confirmed reviews ALL

Good team especially front desk

Dear Hesham E., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

Excellent

Customer review rating 5.0/5

Jun Solo - Confirmed reviews ALL

Very friendly staff, clean rooms, value for the money.

Dear Vanaanci B., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

Best place for Breakfast in town

TripAdvisor rating 5.0/5

Javed A TripAdvisor review

In house restaurant is excellent comprising a team of Rishab, Ayush with chef Manoj well headed by Ahmed who is very friendly and supportive and taking care of every guest. I can seen few more attractions in the breakfast menu in comparison to our last visit in June 2024. I wish them a good luck and wish to visit again.

Dear Javeda, We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards / مع تحياتى Amir Necola Front Office Manager

Dirty, low standards.

Customer review rating 1.5/5

Denis Friends - Confirmed reviews ALL

I stayed at Ibis Muscat for 1 night. When I checked in the staff did not recognise me as a silver member and initially could not find my booking (booked through Accor app). The room was a normal Ibis room, but the shower was not cleaned from the previous customer and had hair and mould inside. As a loyal customer to Accor and Ibis I expected a slightly higher standard.

Dear Denis A., Thank you for taking the time to tell us about your experience at the ibis Muscat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

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Other web-users rate our hotel

  • 443 reviews 8.9/10 Location
  • 606 reviews 4.9/10 Room
  • 570 reviews 7.8/10 Service
  • 22 reviews 8.1/10 WiFi
  • 329 reviews 2.7/10 Comfort
  • 256 reviews 7.1/10 Cleanliness
  • 183 reviews 7.9/10 Breakfast
  • 17 reviews 1.1/10 Pool

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