ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 351 reviews

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PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000, 152130 MUSCAT, Oman

Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Telephone
Fax +968 24 487970

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  351 reviews

TripAdvisor Rating  4.6/5  2,344 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Pranab B. Families - Confirmed reviews ALL

Very nice stay, Thanks.

Customer review rating 4.5/5

Ynyr G. D. Solo - Confirmed reviews ALL

Stayed for one night at the Ibis. Great location and service, room was clean and spacious. The only thing that got a bit irritating was taxi drivers in the lobby constantly asking if you required a taxi.

Not very happy with this hotel stay at all.

TripAdvisor rating 1.0/5

gohanultimate TripAdvisor review

I would give it a one star review. I booked through accor app. I was mislead by the pictures poster on trip advisor (i usually check trip advisor for references and comments) I've stayed in many accor hotels, but this one was the worst. The reception desk although friendly but are not efficient at all, when you call from the room for house keep, they respond but do nothing what you requested for. The hotel is in a very shabby condition, needs a good paint job and furniture upgrade. The room was not very clean with poor lighting conditions. Bathroom was so small if you take shower, you ten to wet your towels. The shower flow was also very bad. It was good i booked for 2 days only, i ran away after check out and booked at another hotel slightly pricier but very comfortable and clean, i later stayed 5 days in that hotel. I suggest the ibis team to upgrade the hotel conditions, and all of you not to get mislead by the pictures and some of the reviews people have posted.

Dear Gohan, Thank you for sharing your feedback regarding your recent stay at ibis Muscat. I sincerely regret to learn that your experience did not meet your expectations and appreciate your candid observations. I am pleased to hear that you found our reception staff friendly, however, I apologize that their efficiency did not match your needs. Your comments regarding housekeeping will be shared with the relevant team to ensure that we enhance our service delivery. Furthermore, I acknowledge your concerns about the condition of the hotel, including the cleanliness and maintenance of the rooms. We take such feedback seriously as it helps us improve. Our goal is to provide a comfortable stay for all our guests, and I appreciate your suggestions for upgrades. We will certainly consider them as we continue to enhance our facilities. Thank you for your input, and I hope you will consider giving us another chance in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 0.5/5

Muhammad S. K. Solo - Confirmed reviews ALL

No one responded for a request to honour the amenities on daily basis, bad lighting in the room, poor cooperation at reception desk...

Dear Muhammad S. K., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the challenges you experienced with our service and room conditions. Your comments regarding response times and reception cooperation are noted, and I appreciate your insights as they help us to improve. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Excellent hospitality. Attentive staff.

TripAdvisor rating 5.0/5

RGP85 TripAdvisor review

Excellent hospitality. Mr Armaan, Malik at the front desk were always attentive, helpful and friendly. The food was scrumptious. Chef Manoj and team were wonderful. One of the best Ibis properties. Definitely recommend staying here.

Dear R.P, Thank you for your kind words regarding our attentive staff and delicious food. We are delighted to hear that you enjoyed your experience at ibis Muscat. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

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Other web-users rate our hotel

  • 428 reviews 8.9/10 Location
  • 568 reviews 5.5/10 Room
  • 737 reviews 8.8/10 Service
  • 18 reviews 7.8/10 WiFi
  • 269 reviews 7.4/10 Cleanliness
  • 265 reviews 3.2/10 Comfort
  • 236 reviews 8.3/10 Breakfast
  • 219 reviews 9.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.