ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 353 reviews

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PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000, 152130 MUSCAT, Oman

Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Telephone
Fax +968 24 487970

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  353 reviews

TripAdvisor Rating  4.6/5  2,345 reviews

Certificate of excellence 2025

Wonderful New Year Celebration with Family and Friends 🎆

TripAdvisor rating 5.0/5

Sumit P TripAdvisor review

Ibis Hotel New Year Celebration – Best Start to 2026 First of all, I would like to sincerely thank Amir and Glenna for accommodating us at the last moment. We had a wonderful time celebrating the New Year with our family and friends. The food was excellent, and the overall atmosphere was fantastic with live music, games, and dance performances. We truly enjoyed staying until the countdown to welcome the New Year. It was a memorable experience, and we hope to participate again in such events in the future. Thank you once again to Ibis Hotel for a great celebration.

Customer review rating 5.0/5

Iwan S. A. Couples - Confirmed reviews ALL

I have stayed here more than 20 days and always good stay and i will come again later

Dear Iwan S. A., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay with us and appreciate your loyalty over the past 20 days. We look forward to welcoming you back in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 4.0/5

Lakshay B. Solo - Confirmed reviews ALL

Overall good and hygienic, though had to remind them to clean a few timew.

Dear Lakshay B., Thank you for your feedback regarding your stay at ibis Muscat. We appreciate your positive remarks about our location and hygiene. We will take your comments about the cleaning reminders into consideration as we strive to enhance our guest experience. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 4.5/5

Jitesh K. Friends - Confirmed reviews ALL

I had an overall excellent stay at IBIS Muscat. The rooms were cozy and comfortable, providing a pleasant environment to relax. The food quality was impressive, with a good variety and coverage across meals. Service was generally good, though at times a gentle reminder was needed to ensure timely attention. Despite that, the experience was smooth and enjoyable. Overall, it’s a great value for money, and I would definitely recommend IBIS Muscat for a comfortable and satisfying stay.

Dear Jitesh K., Thank you for sharing your positive feedback regarding your recent stay at ibis Muscat. We are delighted to learn that you found our rooms cozy and the food quality impressive, as we strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your note regarding service and will certainly take it into consideration as we continually seek to enhance our guest experience. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 0.5/5

Fadak A. Families - Confirmed reviews ALL

I sent three times email I need my points. They replied me that after seven days you will get your points. I didn’t get my points. I sent them the email as well. There is no reply a brand they will not do like this. I didn’t like the hotel there is no respect. You will order the water. It will come after 45 minutes. You will ask for service they will come after one hour. I didn’t accept this all from a brand today. Also, I sent them an email. There is no response.

Dear Ms. Fadak A., Thank you for taking the time to share your feedback with us. We sincerely regret to learn about your disappointment and would like to address your concerns. Regarding your loyalty points, please note that your check-out date was 28 December 2025. As per the loyalty program terms, points are credited within seven days after the check-out date. Accordingly, your points should be reflected in your account by tomorrow. Should they not appear after this period, we will be happy to follow up further on your behalf. With regard to your emails, we have carefully reviewed our records and could not find any emails sent directly to us concerning the loyalty points. The only email received was related to your invoice request, to which we personally responded on the same day. We are truly concerned to hear about your experience with service response times. Providing prompt and efficient service is a priority for us, and your feedback is invaluable. Please rest assured that your comments have been shared with the concerned team to address and improve our operations moving forward. We genuinely regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention. We hope you will reconsider staying with us again in the future and allow us the opportunity to provide you with a better experience. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

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Other web-users rate our hotel

  • 425 reviews 8.9/10 Location
  • 570 reviews 5.6/10 Room
  • 742 reviews 8.8/10 Service
  • 17 reviews 7.8/10 WiFi
  • 270 reviews 7.3/10 Cleanliness
  • 266 reviews 3.2/10 Comfort
  • 237 reviews 8.3/10 Breakfast
  • 222 reviews 9.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.