ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 283 reviews

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Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  283 reviews

TripAdvisor Rating  4.5/5  2,245 reviews

Certificate of excellence 2023

Rude Reception Clerk

Customer review rating 1.0/5

J. H. Families - Confirmed reviews ALL

We were very disappointed by the behavior of the receptionist Mr. Qaid Al Balushi, he was not polite or accommodating about the readiness of the room. The check in time was 2 P.M, but we got the room at 4 P.M, as he said the rooms were not ready and used aggressive attitude to communicate with us, he said that he is not the cleaning person and cannot give any time by which the room will be ready.

Dear ross j., Thank you for taking the time to tell us about your experience at the ibis Muscat. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

Good stay

Customer review rating 4.0/5

Waleed A. Business - Confirmed reviews ALL

Very good

Dear Waleed Fathy Husseini Ahmed A., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

Good location

Customer review rating 3.5/5

Emil G. Business - Confirmed reviews ALL

Quite old hotel, neighbors smoking in the toilet and you breathe it whole night, keys are often demagnetized, towels are old and too used. More like a dormitory option than hotel suitable for students.

Dear Emil G., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your constructive comments about towels have been well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

As normal good stay

Customer review rating 4.5/5

Ali A. G. Business - Confirmed reviews ALL

Very friendly people, very clean, and quite

Dear Ali A., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

COMFORTABLE

Customer review rating 4.5/5

Frederick Business - Confirmed reviews ALL

COMFORTABLE AND QUIET

Dear Frederick A., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards / مع تحياتى Amir Necola Front Office Manager E-mail: h6… Ibis Muscut | PC 130 Al Azaiba Dohat Aladab Road PO Box 1512 | Al Khuwair | Muscat | Sultanete of Oman

In partnership with TripAdvisor

Other web-users rate our hotel

  • 373 reviews 8.9/10 Location
  • 541 reviews 4.6/10 Room
  • 524 reviews 7.8/10 Service
  • 22 reviews 6.9/10 WiFi
  • 297 reviews 2.7/10 Comfort
  • 230 reviews 6.9/10 Cleanliness
  • 156 reviews 8.1/10 Breakfast
  • 115 reviews 8.6/10 Food

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