ibis Muscat

ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.3/5 99 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

  • By plane

    MUSCAT SEEB At 8km / 4.97 miles

GPS:23.593543, 58.419178

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our accommodation(s)

Warm, welcoming and modern rooms featuring Sweet Bed by ibis as well as almost everything you need for an enjoyable stay. Business travellers or families looking to feel more at ease can choose our Privilege Room with Extra Benefits. We use most advanced cleaning methods that are very effective. Linens, towels, and laundry washed in accordance with local authority guidelines. High touch-points are sanitized regularly and rooms disinfected between stays.

Our guest reviews

Our guest reviews for
ibis Muscat

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  99 reviews

TripAdvisor Rating  4.5/5  2,197 reviews

Certificate of excellence 2022

Well located

Customer review rating 3.0/5

Liudmyla Friends - Confirmed reviews ALL

I definitely like Ibis as a brunch, but for this particular one a lot of things were missing - you have to ask for the towels, water and tissues every day, TV screen wasn't functional, the key cards were glitching daily. Though the staff was very nice!

Good Location, nice room

Customer review rating 4.0/5

Georges T. Business - Confirmed reviews ALL

Short Business Stay, very good price for Value hotel, decent breakfast (fresh and variety of fruits) Clean Rooms. front desk and sales people were very helpful

1-month Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I am well accomodated.

Dear Agustin T., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Comfortable

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Satisfactory

Dear Bekinbo B., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Customer Service was really good.

Customer review rating 4.5/5

Suhail H. Business - Confirmed reviews ALL

Customer service was really good. Friendly and approachable staff.

Dear Suhail Thajammal H., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Good stay

Customer review rating 4.0/5

Umer D. Business - Confirmed reviews ALL

It was good stay. Enjoyed through out my stay there.

Dear Umer D., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

1-month Stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Accomodated by good staffs (cleaning dept and the resto staffs).

Dear Agustin T., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Good Stay

Customer review rating 3.5/5

Md Business - Confirmed reviews ALL

It was a pleasant stay

Dear Misbah D., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Excellent value for Money

Customer review rating 4.5/5

S. R. Friends - Confirmed reviews ALL

I have been going back to Ibis Muscat for many years. The standards have always been kept at a very high level and the small issues I have mentioned earlier (e.g. in addition to large towels there should also be a small towel) still exist but they are of minor significance. Assets worth mentioning: - Cleanliness of the room - Excellent and very flexible staff at Front Office and in Reservations. - Easy internet access. I was again completely satisfied and look forward to staying at Ibis soon again Kind regards Ruedi S.

Dear R. S., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to welcome you back. Thank you for your constructive feedback and for your kind appreciation. Hoping your next visit is just around the corner. Sincerely, Sabina Kola Front Office Manager

Good stay

Customer review rating 3.5/5

D. Business - Confirmed reviews ALL

Housekeeping not good

Very friendly staff especially the staff working in restaurant area.

Customer review rating 3.5/5

Nasir A. Business - Confirmed reviews ALL

It was my second chance stay in this hotel. To my surprise, this time I saw totally new faces in staff. First thing I noticed was that staff was very friendly and welcoming. In my previous stay the staff was not friendly. This time I really appreciate their help and support. The food was also quite good and more variety was available.

Dear Nasir A., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Taking care of everything and lovely staff.

Dear Juby V., We very much appreciate your comments regarding your stay at the ibis Muscat. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabina Kola Front Office Manager

Great location, restaurant and stay overall

Customer review rating 4.5/5

Marianne B. Business - Confirmed reviews ALL

Comfortable room with all amenities, helpful staff, presence of a restaurant helped with meals at great prices during quarantine time was beneficial. Any extra needs were immediately taken care of. Central location near mall, hospital and nearest ATM

Dear Marianne B., Thank you so much for taking the time to share such an amazing feedback. The team is going to be thrilled to receive your kind appreciation. It was such a pleasure having you here with us and we do hope you come visit us very soon again. Sincerely, Kind regards / مع تحياتى Sabina Kola Front Office Manager

Well located

Customer review rating 4.0/5

Anish Families - Confirmed reviews ALL

Location is great and staffs are friendly

Dear Anish V., Thank you for your positive rating following your stay at the Ibis Muscat. We are happy that your experience during your stay was to your expectations and was impressed with our team's hospitality. Nevertheless, we apologize for your experience with the amenities. Your comment has been brought to our Housekeeping Team for remedial actions. It will be our pleasure to welcome you again soon. Best Regards, Sabina Kola Front Office Manager

Very Good

TripAdvisor rating 4.0/5

Rajeevsharma2021 TripAdvisor review

This time also my stay was very good as always. Only thing disappointed was, Hotel served only one complimentary drink voucher and we were total 3 persons having 3 different rooms. Rest all was very good. Thanks & Regards.

Dear Rajeevsharma2021, It is always a pleasure to have you here with us. In regards to the Welcome Drink, please note that as per loyalty program terms, only the room occupied by the member is entitled for loyalty benefits, however a maximum of 2 rooms points can be earned during the stay. We truly hope to see you again very soon. Best Regards

Services and Room Condition

TripAdvisor rating 4.0/5

ahaseeb2021 TripAdvisor review

Services provided were excellent. Room size is good but floor carpet was not in very good conditions, it was worn out at some places. Food was good and was served timely. House keeping were regular and good.

Dear Mr. Ahaseeb2021, Thank you so much for taking the time to share your kind review. We are overjoyed that you had a pleasant stay and our team will surely be happy to receive your kind appreciation. We look forward to welcome you back soon. Best Regards, Sabina Kola Front Office Manager

Ibis Muscat

TripAdvisor rating 4.0/5

camelcaravan101 Solo travel - TripAdvisor review

The staff and physical hotel were good, typical Ibis. Breakfast buffet was good with a reasonable amount of choice. Very good coffee. There were signs in the lobby and elevator promoting a pizza deal so I tried it on my last night and it was probably the worst pizza I had anywhere in the world in my life.

Dear camelcaravan101, Thank you for staying at the Ibis Muscat. We are delighted that you were pleased with our accommodations, breakfast and team during your stay. Nevertheless, it is unfortunate to hear that you did not enjoy our pizza. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay.

Humorous and lovely staff

TripAdvisor rating 4.0/5

Cedric689 Solo travel - TripAdvisor review

What impressed me the most after a 3-day stay in Ibis Muscat was the staff, particularly at the reception. Staff were helpful and humorous, who made me feel the hospitality in this city. Facility-wise the hotel was well maintained and the room was clean and decent with a nice view overlook the city. If there is something to be improved, it would be the key card. For unknown reason my key had to be revalidated every day but it's only a minor issue.

Dear Cedric689, Thank you for staying at the Ibis Muscat. We are delighted that you were pleased with our accommodations, as well as with our Team's hospitality during your stay. Surely our Reception Team will be thrilled to read your kind appreciation. Nevertheless, your feedback on the key card has been noted, please rest assured that we will take remedial actions to address your comments. Thank you for your kind feedback. It is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. We look forward to serving you better in a future stay.

Business Hotel close to main connecting road of Muscat

TripAdvisor rating 4.0/5

2013travelbuddy2013 Solo travel - TripAdvisor review

High standard Ibis Hotel , much better than in Europe. Rooms are rather Mercure style. Large shopping malls in the area, supermarket very close by. Very clean rooms, no noise in my room. Can't say anything about the gym. Breakfast is standard as one can expect in an international chain. Free parking advertised (which I did not use)

Dear 2013travelbuddy2013! Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards, MARINA GORLANOVA, Front Office manager

Excellent courtesy to guest

TripAdvisor rating 4.0/5

Go27820582145 Business - TripAdvisor review

Checked in late night - given an available room but very next day was changed to a room of my choice. Exceptional courtesy from all especially Mohammed at the front desk and Maria the Front Office Manager. Was allowed a late check-out in a very professional way. Restaurant staff uniformly friendly. Will stay again.

Dear Go27820582145! Thank you for taking your time to give us your feedback about your last stay. I'm glad that you had a good stay at Ibis Muscat and met your expectation. Certainly I’ll share your comments with the team. I'm looking forward to welcoming you in our hotel again. Best regards, MARINA GORLANOVA, Front Office manager

Our most recent 20 reviews

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