Swissôtel Nusantara 5 stars

Customer review rating (ALL Rating) 4.7/5 386 reviews

Best price
guarantee
Swissôtel Nusantara - Image 1
Swissôtel Nusantara - Image 2
Swissôtel Nusantara - Image 3
Swissôtel Nusantara - Image 4
IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku, 76147 Penajam Paser Utara, Indonesia

Description

Hotel extras

  • The First 5-star international chain hotel in Kalimantan, the first Hotel in new capital city.

  • Prime location at the main road of IKN, close to the heart of IKN (Titik Nol), Park and others

  • High-quality service and hospitality. Strong brand recognition and loyalty.

Our accommodation(s)

Hotel location

Swissôtel Nusantara

IBU KOTA NUSANTARA, Desa Bumi Harapan Lot No.1.Co.20, Kecamatan Sepaku
76147 Penajam Paser Utara
Indonesia

GPS:-0.970002, 116.709842

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NUSA RESTAURANT

Savour multicultural culinary delicacies at our Nusantara Restaurant, a premium all-day dining surrounded by verdant forests. From Indonesian and Asian cuisines, to the finest international fare, we aim to serve quality meals and meaningful moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  386 reviews

Customer review rating 5.0/5

Dhani H. K. Families - Confirmed reviews ALL

I had a wonderful stay at Swissôtel Nusantara. The service was truly excellent, and the overall experience was very enjoyable. The facilities are top-notch and truly reflect a five-star standard. A special thank you to the amazing staff—Ananda, Teta, Rara, Melisa, Khamdani, Dandy, Johannes, Bregas, Luky, and Hesqy—for their warm hospitality and outstanding service. They made my stay even more memorable. I will definitely recommend Swissôtel Nusantara to my friends and colleagues. Wishing continued success and excellence to the entire team!

Dear Dhani H. K., Warmest greetings from Swissôtel Nusantara, We truly appreciate your wonderful rating and such a beautifully written review. It is a pleasure to know that you had an amazing stay and experienced service that reflects a true five-star standard. Your kind recognition of Ananda, Teta, Rara, Melissa, Khamdani, Dandy, Johannes, Bregas, Luky, and Hesqy will be gladly shared with them, and it will certainly mean a great deal. We are delighted that their warm hospitality made your stay even more memorable. We are also grateful for your appreciation of our sustainability efforts, and it is wonderful to know that you enjoyed an eco-friendly stay alongside excellent service. Your recommendation truly means a lot to us and serves as a great encouragement for our entire team. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Gladys I. S. Families - Confirmed reviews ALL

All good

Dear Gladys I. S., Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Classic member and thank you for your wonderful rating. It is a pleasure to know that you had a comfortable stay and that your overall experience was a positive one. At the same time, we sincerely value your feedback regarding the breakfast selection, and this has been shared with our culinary team for further review and enhancement. Your feedback means a great deal to us as we continue to refine our offerings and deliver a more enjoyable experience for every guest. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

Risky A. Business - Confirmed reviews ALL

room is nice, well equipped with necessary things for my biztrip.

Dear Risky A., Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Classic member and thank you for your wonderful feedback. It is a pleasure to know that you had a comfortable stay and found the room well equipped to support your business trip needs. We are delighted that your experience was a pleasant one, and your feedback encourages us to continue providing a seamless and convenient stay for our guests. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 4.5/5

Hetty M. Business - Confirmed reviews ALL

I had a satisfying stay at Swissôtel. I stayed there as part of a work trip to survey an event location in IKN, and overall, the experience met my expectations. The room was comfortable and clean, and the facilities were complete, so everything I needed was available. I especially loved the ambience in the restaurant and lobby—it felt cozy and nicely designed. Overall, I really enjoyed my stay and would love to come back again!

Dear Hetty M., Warmest greetings from Swissôtel Nusantara, We truly appreciate your kind feedback and are delighted to know that your stay with us during your work trip was both comfortable and satisfying. It is wonderful to hear that you enjoyed the cleanliness of the room, the completeness of our facilities, and the cozy ambience of our restaurant and lobby. We are also grateful for your recognition of our sustainability efforts, as this is an important commitment we continue to strengthen. Your kind appreciation of Daniel Abraham and Jonathan will be gladly shared with them, and it will certainly mean a great deal. We are pleased to know that their attentive and friendly service contributed positively to your overall experience. We are honored to have been part of your visit to Ibu Kota Nusantara and are delighted to hear that you would love to return. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Customer review rating 5.0/5

M. M. Families - Confirmed reviews ALL

Comfortable stay, delicious food, fun activities for kids. Nice place to stay for weekend away.

Dear M. Mukaramah, Warmest greetings from Swissôtel Nusantara, We truly appreciate your loyalty as an ALL Classic member and thank you for your wonderful feedback. It is a pleasure to know that you enjoyed a comfortable stay, delicious food, and fun activities for your children, making your weekend getaway a memorable one. We are also delighted to hear that your reservation experience was smooth and that the benefits of ALL – Accor Live Limitless provided added value to your stay. Your kind words about our friendly and helpful team mean a great deal to us. We look forward to welcoming you back for another refreshing and memorable stay in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Other web-users rate our hotel

  • 61 reviews 9.4/10 Location
  • 479 reviews 9.5/10 Room
  • 884 reviews 9.8/10 Service
  • 9 reviews 10/10 WiFi
  • 482 reviews 9.2/10 Food
  • 322 reviews 9.3/10 Amenities
  • 310 reviews 9.8/10 Vibe
  • 234 reviews 10/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Nusantara