Swissôtel Nusantara 5 stars

Dear Ahmad N., Warmest greetings from Swissôtel Nusantara, We sincerely appreciate your continued trust as an Accor+ Explorer Gold Member and thank you for sharing your generous feedback. It is wonderful to know that your stay was comfortable and that you felt warmly welcomed by our team. Ensuring everything is well organized and consistently following up throughout the stay is an important part of delivering a seamless experience, and we are delighted this was reflected in your visit. Your special recognition of Johanes truly means a great deal. We will proudly share your appreciation with him, as arranging every detail with attentiveness and genuine hospitality is exactly the level of care we strive to provide. We look forward to welcoming you back for another refined and effortless stay on your next visit to Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager

Dear Hilda P., Warmest greetings from Swissôtel Nusantara, We truly appreciate your perfect score and your continued trust as a valued ALL Classic Member. It is a pleasure to know that you had a pleasant stay and found our team friendly and helpful, the room clean and comfortable, and the overall atmosphere welcoming. Knowing that our service exceeded your expectations is the greatest encouragement for us. Thank you as well for highlighting the WiFi experience. We would like to kindly clarify that WiFi access in our hotel is fully complimentary for all guests. There is no charge for internet usage. For guests who wish to enjoy higher speed access, logging in with an ALL Accor Live Limitless account provides enhanced connectivity at no additional cost, and registration is simple and free of charge. Our team will also be happy to assist with this process to ensure a seamless connection. We are grateful for your feedback, as it allows us to communicate our services more clearly and improve the overall guest journey. We look forward to welcoming you back for another comfortable and well connected stay. Warm regards, Ronald Christiandinata Quality Manager

Dear Vishal C., Warmest greetings from Swissôtel Nusantara, We are truly grateful for your perfect score and for your continued trust as an Accor+ Explorer Gold Member and valued repeater guest. It is a privilege to know that you recognise our service excellence and appreciate our location in the heart of the new Indonesian Capital. Delivering ambient hospitality with a strong commitment to sustainability is at the core of who we are, and your words affirm that we are on the right path. As a vitality-focused hotel in Ibu Kota Nusantara, we strive to provide a seamless environment where business efficiency and restorative comfort coexist effortlessly. Your continued support inspires our team to maintain the highest standards in every detail of the guest journey. We look forward to welcoming you back for another exceptional stay. Warm regards, Ronald Christiandinata Quality Manager

Dear Wildan A. R., Warmest greetings from Swissôtel Nusantara, We truly appreciate your continued trust as a valued ALL Classic Member and thank you for sharing your thoughtful feedback. It is wonderful to know that you found the room, bathroom, and service very good, and that the latte stood out as magnificent. Your kind recognition of Bregas and Nanda means a great deal to us, and we will proudly share your appreciation with them. Moments of genuine service are at the heart of the experience we aim to create. At the same time, we sincerely thank you for highlighting the concern regarding the temperature and preservation of some breakfast dishes. This has been carefully noted and discussed with our culinary team to ensure better consistency in maintaining food quality and proper serving temperature. As a vitality-focused hotel in Ibu Kota Nusantara, delivering freshness and excellence in our breakfast selection is an essential part of the guest journey. Your feedback allows us to grow and refine our service further. We look forward to welcoming you back for an even more seamless and satisfying stay. Warm regards, Ronald Christiandinata Quality Manager

Dear Doni A., Warmest greetings from Swissôtel Nusantara, Thank you for your perfect score and for being a valued ALL Classic member. We are truly delighted to know that you found the room excellent, clean, and fully equipped, offering comfort that truly feels like home. It is also rewarding to hear that our breakfast experience met your expectations at a high standard. We sincerely appreciate your recognition of our Reception team. They will be pleased to know that their service contributed positively to your stay. Your encouraging words mean a great deal to us. We look forward to welcoming you back for another top ranked experience in the heart of Ibu Kota Nusantara. Warm regards, Ronald Christiandinata Quality Manager