Armony Marival Resort & Spa Punta de Mita - MGallery collection 5 stars

Customer review rating (ALL Rating) 4.4/5 529 reviews

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Carretera Punta de Mita Km 8.3, Playa Destiladeras, 63734 Punta de Mita, Mexico

Description

Hotel extras

  • Breathtaking Panoramic Vistas of Banderas Bay

  • Perfect getaways for families, couples and relatives alike

  • Unparalleled access to top-tier services

  • Have everything you need within your reach

  • Disconnect from the stress of life surrounded by nature

Our accommodation(s)

Hotel location

Armony Marival Resort & Spa Punta de Mita - MGallery collection

Carretera Punta de Mita Km 8.3, Playa Destiladeras
63734 Punta de Mita
Mexico

GPS:20.745087, -105.427022

Telephone
Fax +52 800 323 1646

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  529 reviews

Customer review rating 3.5/5

Victor L. A. Couples - Confirmed reviews ALL

Resort is very, but has many inconsistent.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at our resort. We acknowledge your observations about the inconsistencies you experienced during your visit. It is our aim to provide all guests with a seamless experience, and your insights are invaluable in helping us enhance our services. We appreciate your comments and hope to have the opportunity to welcome you back in the future. Best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 3.5/5

Adrian S. Families - Confirmed reviews ALL

Overall stay was satisfactory but inconsistent. We previously visited five years ago and had an excellent experience, particularly with food and service, and were glad to see the resort is family-friendly again. The property itself remains excellent with a great location and spacious rooms. However, food quality and service were inconsistent. Housekeeping was missed on 2 of 7 days. À la carte dining was generally good but service varied. The buffet was a significant disappointment compared to our prior visit, with limited options and lower ingredient quality. With improved management oversight, staff training, and consistent execution aligned with Accor brand standards, this resort has strong five-star potential.

Dear Guest, We sincerely appreciate that you took the time to share your experience with us. We are pleased to know that you enjoyed the location and the spaciousness of our rooms, as well as our family-oriented offerings, which remain a pillar of our proposal. We understand that your experience with the quality of food and the inconsistency in service did not meet your expectations, especially in comparison to your previous visit. Your observations regarding the quality of the buffet and the variability in service are very valuable to us. At Armony Marival Resort & Spa, we continuously strive to improve and provide high-quality service that meets the standards of the Accor brand. We appreciate your suggestion regarding the need for stricter supervision and staff training, and we will share your feedback with our management team to ensure that our service remains at an optimal level. It is fundamental for us that every guest has a memorable and rewarding experience. We regret that this was not reflected in your recent stay and we hope you will give us the opportunity to improve your perception in the future. Your experience and satisfaction are our priority and we deeply value your constructive feedback, as it helps us grow and adapt to the expectations of our guests. Thank you once again for your time and observations. We look forward to welcoming you back in the future and providing you with the outstanding experience you deserve. Sincerely, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 1.0/5

Singhal S. Solo - Confirmed reviews ALL

For the money I paid in USD as a Canadian, I expected a higher level of service, professionalism, and overall quality. This is particularly true as your resort in Punta Mita is marketed as a luxury property. It was far from a luxury experience. In fact, I felt disrespected, and like my satisfaction as a customer what was not that important.

Customer review rating 5.0/5

Alison H. Solo - Confirmed reviews ALL

Amazing location, very beautiful ! The staff were excellent and really go out of the way to make your stay a great experience. The hotel is very clean and maintained daily. There are beach chairs and umbrellas as well as several pools to relax at. I had the best time here !!

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful location and found our staff to be excellent in providing a memorable experience. It is gratifying to know that you appreciated our cleanliness and amenities, including the beach chairs and pools. Your positive feedback is invaluable to us, and we hope to welcome you back soon for another wonderful stay. Best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 5.0/5

Gaston M. Couples - Confirmed reviews ALL

Our stay at the Marival Armony Luxury Spa & Resort was absolutely fantastic! Upon arrival, we were greeted with cold towels and fresh water, and the front desk staff was incredibly helpful and welcoming. The entire team was warm, friendly, and attentive throughout our stay. The resort itself was amazing—we enjoyed dining at a different restaurant every night, and the poolside service was exceptional. Everything exceeded our expectations, and we will definitely be booking this trip again!

Dear Guest, Thank you for taking the time to share your wonderful experience at Armony Marival Resort & Spa Punta de Mita - MGallery collection. It brings us great joy to learn that your stay was nothing short of fantastic. The warm welcome you received upon arrival, complemented by our attentive front desk staff, is a reflection of our commitment to exceptional service. We are delighted that you enjoyed the diverse dining options available at our resort and that our poolside service met your expectations. Our team strives to create memorable experiences for all our guests, and it is gratifying to know that we succeeded during your visit. Your intention to return is the highest compliment we could receive, and we look forward to welcoming you back for another remarkable stay. If there is anything specific you would like to experience during your next visit, please do not hesitate to reach out to us. Thank you once again for your kind words, and we wish you safe travels until we meet again. Best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Other web-users rate our hotel

  • 214 reviews 7.3/10 Location
  • 412 reviews 7/10 Room
  • 819 reviews 7.3/10 Service
  • 8 reviews 6.7/10 WiFi
  • 597 reviews 6.5/10 Food
  • 264 reviews 7.9/10 Vibe
  • 190 reviews 5.2/10 Cleanliness
  • 88 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.