Armony Marival Resort & Spa Punta de Mita - MGallery collection 5 stars

Customer review rating (ALL Rating) 4.3/5 462 reviews

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Carretera Punta de Mita Km 8.3, Playa Destiladeras, 63734 Punta de Mita, Mexico

Description

Hotel extras

  • Breathtaking Panoramic Vistas of Banderas Bay

  • Perfect getaways for families, couples and relatives alike

  • Unparalleled access to top-tier services

  • Have everything you need within your reach

  • Disconnect from the stress of life surrounded by nature

Our accommodation(s)

Hotel location

Armony Marival Resort & Spa Punta de Mita - MGallery collection

Carretera Punta de Mita Km 8.3, Playa Destiladeras
63734 Punta de Mita
Mexico

GPS:20.745087, -105.427022

Telephone
Fax +52 800 323 1646

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  462 reviews

Customer review rating 2.5/5

Joseph M. V. Couples - Confirmed reviews ALL

They would not allow you to sit on the beach where you wanted and would routinely put us in the middle where the kids were playing. Restaurants were hard to get a reservation for and yet when you went, they were only 50% full. The blend restaurant was as excellent as ever. Staff was fantastic at blend and by the pool. Had to move to a different room, which they did upgrade, which was excellent, but the reason was work being done just outside of our door. They were installing a handrail on a stairwell, which meant there was a grinder going just outside our door all day. Very disappointing

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Armony Marival Resort & Spa Punta de Mita - MGallery collection. Your insights are invaluable to us, and I would like to address the concerns you raised. I am pleased to hear that you found certain aspects of your stay to be excellent, particularly your experience at the Blend restaurant and the service provided by our staff at the pool. It is always our goal to deliver exceptional service and create memorable dining experiences for our guests. However, I regret to learn that you encountered difficulties with your beach seating arrangements. Our team strives to ensure that all guests have a comfortable and enjoyable experience, and I apologize if our seating policy did not meet your expectations during your visit. We will review this matter internally to better understand how we can enhance our guests' beach experience. Regarding your reservations at our restaurants, I appreciate your feedback about availability. We aim to optimize our dining services to accommodate all guests, and your comments will be taken into consideration as we continue to refine our reservation process. I also apologize for the inconvenience caused by the construction work during your stay. While we endeavor to maintain a peaceful environment for our guests, occasional maintenance is necessary to ensure the safety and comfort of our facilities. I am glad to hear that the team was able to upgrade your room, and I appreciate your understanding in this matter. Thank you once again for your feedback. We hope to welcome you back in the future for a more seamless experience. Best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 3.5/5

Marie E. R. Solo - Confirmed reviews ALL

Overall a good stay. Pools were salt-water (loved this) and there were several that were adult only (great options). Restaurants were good -- none was spectacular but all were decent. Making a reservation (even for 1) was a bit challenging but if you asked the concierge enough times, they would "open" a reservation for you. Room was new, spacious and had plenty of efficient storage. A/C defaulted to 22 degrees Celsius -- with no option to get it any lower -- and often ended up a 23 degrees during the night. So, being in menopause, I was unable to sleep. It was just too hot and humid in the room. When I asked about adjusting the temperature, the response was always -- it's not possible.

Dear Guest, Thank you for taking the time to share your experience at Armony Marival Resort & Spa Punta de Mita - MGallery collection. We appreciate your feedback, as it is valuable in helping us improve our services and offerings. We are pleased to hear that you enjoyed our salt-water pools and the adult-only areas, which are designed to provide a tranquil and relaxing atmosphere for our esteemed guests. It is also gratifying to know that you found our restaurants to be decent, as we strive to offer a variety of dining options to cater to different preferences. Your comments regarding the reservation process have been duly noted; we understand that making reservations can sometimes be challenging, and we appreciate your suggestion about the concierge's assistance in this matter. Regarding your room temperature concerns, we sincerely apologize for any discomfort you experienced during your stay. Our air conditioning system is designed to maintain a consistent temperature for the comfort of all guests. However, we understand that individual preferences may vary, and we regret that we could not accommodate your request for a lower setting. We will certainly consider your feedback as we look for ways to enhance our guest experience in the future. Once again, thank you for your insights. We hope to have the opportunity to welcome you back in the future, where we will strive to provide you with an even more enjoyable stay. Goodbye and best wishes, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 5.0/5

Teresa R. Couples - Confirmed reviews ALL

We had a very relaxing stay. Our room was very comfortable and the bed was comfortable. Our room was clean and kept very nice by housekeeping. Our eoom was made up each day and on the evening we were out of our room housekeeping turned down our bed and left hershey kusaes on our pillows. Such a nice touch. Please let our housekeepers know how much this was appreciated. The grounds are always kept immaculate. We always asked for Lizzy to take care of us in la bris as she was so sweet and attentive. She is a great person for you to have working for you. Allthe staff were wonderful. We just had a super time. Thank all of you for everything!!!!!!

Dear Guest, Thank you for taking the time to share your positive experience at Armony Marival Resort & Spa Punta de Mita - MGallery collection. We are pleased to know that you had a relaxing stay and that our facilities met your expectations for comfort and cleanliness. Our housekeeping team takes pride in their work, and it is wonderful to hear that their efforts, including the turndown service and the thoughtful gifts left on your pillows, contributed to your enjoyment. I will make sure to convey your kind words to them. It is also reassuring to hear your appreciation for our beautiful gardens and the dedicated service provided by our staff. Lizzy's attention at La Brisa certainly exemplifies the level of service we strive to offer to each of our guests. Your praise for her character and performance is sincerely appreciated, and I will let her know directly. Our goal is to create memorable experiences, and it is gratifying to know that we achieved that during your visit. Your feedback not only motivates our team but also helps us ensure that we maintain the highest standards in hospitality. Thank you once again for your kind words and for choosing our resort for your getaway. We look forward to welcoming you back for another wonderful stay in the future. Sincerely, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 4.0/5

Shaan P. Families - Confirmed reviews ALL

We were satisfied with our stay at this resort.

Dear Guest, Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that you appreciated our friendly staff, as well as the beautiful location and views that our property offers. It is always our goal to provide a memorable experience for our guests, and we are pleased that we could meet your expectations. We look forward to welcoming you back in the future. Best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection

Customer review rating 2.0/5

Dylan F. Friends - Confirmed reviews ALL

We booked an adults only vacation and there were kids everywhere. I understand the resort changed its policy, but a simple phone call could have saved a disappointed customer experience. The staff was fantastic. The food was incredible.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the presence of children at our resort. We understand how important it is to enjoy the tranquility of an adults-only environment, and we appreciate your understanding of our policy changes. I am pleased to hear that you found our staff and culinary offerings to your satisfaction. Goodbye, and best regards, Armony Marival Resort & Spa Punta de Mita - MGallery collection.

Other web-users rate our hotel

  • 209 reviews 6.8/10 Location
  • 393 reviews 6.8/10 Room
  • 760 reviews 7.7/10 Service
  • 8 reviews 6.8/10 WiFi
  • 576 reviews 6.6/10 Food
  • 244 reviews 8.2/10 Vibe
  • 193 reviews 8/10 Pool
  • 186 reviews 5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.