Marival Emotions Resort & Suites Riviera Nayarit by Mercure 4 stars

Customer review rating (ALL Rating) 4.3/5 982 reviews

Marival Emotions Resort & Suites Riviera Nayarit by Mercure - Image 1
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Description

Hotel extras

  • Located facing Nuevo Vallarta Beach

  • Restaurants, bars, pools, spa, and various activities on land and sea

  • Family hotel, with accommodations ranging from standard rooms to duplex suites

  • Easy access and shuttle service to Puerto Vallarta International Airport

  • Tourist attractions to visit: Marina La Cruz, Galerías Vallarta, and Malecón

Our accommodation(s)

Hotel location

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

BLVD NUEVO VALLARTA, PASEO COCOTEROS
63732 NUEVO VALLARTA
Mexico

GPS:20.710203, -105.301866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  982 reviews

Customer review rating 4.5/5

Morena A. M. Families - Confirmed reviews ALL

Great service. Very clean resort. Many activities on site

Customer review rating 3.5/5

Debbie L. F. Couples - Confirmed reviews ALL

room was ok not where i like but it was satisfactory. fridge was not filled every night reservations sucked big time

Dear Debbie , Thank you very much for sharing your comments about your recnt stay at Marival Emotions . We are truly grateful to know that our staff is the main reason you choose to return—your recognition means so much to our team. At the same time, we apologize that your room was not exactly what you had hoped for, even though it was satisfactory. We also regret the inconvenience with the minibar not being replenished nightly and your experience with the reservations process. These are important aspects of our service, and your feedback helps us identify areas where we can improve. We appreciate your continued trust in us and hope you will allow us the opportunity to provide you with an even better experience on your next visit. Best regards, Daphne Fernández Gerente General Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Customer review rating 3.0/5

Mitchell M. Families - Confirmed reviews ALL

Service wasn’t great a lot of the time, frequently had to seat our selfs, get our own drinks, people wouldn’t even stop by to see if we needed anything. Safe don’t work in room due to low batteries, called front desk and 3/4 days later someone tried to enter the room to fix it. Coffee wasn’t restocked in the room despite leaving tips under empty coffee pod holder, money was taken but no coffee refilled.

Customer review rating 5.0/5

David E. C. Couples - Confirmed reviews ALL

This stay was the best one yet!!

Dear David E. C., Thank you for your positive feedback regarding your recent stay. We are thrilled to hear that you had the best experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Daphne Fernández Gerente General/ General Manager Marival Resort & Suites by Mercury

Customer review rating 5.0/5

Eugene M. Families - Confirmed reviews ALL

Dear Marival, please don’t change . This was our 4 th trip and enjoyed it as first time . Great service and food , and beautiful room . We try to come back next year ! Thank you for everything

Other web-users rate our hotel

  • 391 reviews 8.1/10 Location
  • 684 reviews 5.6/10 Room
  • 2,013 reviews 8.2/10 Service
  • 9 reviews 8.6/10 WiFi
  • 1,132 reviews 6.9/10 Food
  • 692 reviews 9/10 Vibe
  • 356 reviews 5.7/10 Cleanliness
  • 68 reviews 6.6/10 Breakfast

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