Marival Emotions Resort & Suites Riviera Nayarit by Mercure 4 stars

Customer review rating (ALL Rating) 4.3/5 998 reviews

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BLVD NUEVO VALLARTA, PASEO COCOTEROS, 63732 NUEVO VALLARTA, Mexico

Description

Hotel extras

  • Located facing Nuevo Vallarta Beach

  • Restaurants, bars, pools, spa, and various activities on land and sea

  • Family hotel, with accommodations ranging from standard rooms to duplex suites

  • Easy access and shuttle service to Puerto Vallarta International Airport

  • Tourist attractions to visit: Marina La Cruz, Galerías Vallarta, and Malecón

Our accommodation(s)

Hotel location

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

BLVD NUEVO VALLARTA, PASEO COCOTEROS
63732 NUEVO VALLARTA
Mexico

GPS:20.710203, -105.301866

Telephone
Fax +52 800 323 1647

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  998 reviews

Customer review rating 5.0/5

Nishanthini N. Families - Confirmed reviews ALL

Everything was a short quick walk. The staff were the highlight. Very kind and professional. Very good customer service. The place was clean always. The food was good too. I was happy and so were my family members and 3 year Old son.

Customer review rating 3.5/5

Barry C. Couples - Confirmed reviews ALL

Our stay at the Marival was good. We have been to this resort many times and always look forward to spending a few weeks in November here. The staff are very helpful and friendly. When you see a core group of staff that are consistently present from year to year, it makes me think that they are happy with their employment. There has been some cosmetic improvements throughout the buildings which has given the resort a fresh makeover. The guest rooms have remained the same, still clean and comfortable. The food is great, I love the addition of the Asian restaurant. The only drawback is the strange way the reservation to the ala cart restaurants is handled. You can be in attendance at the time the reservations open, only to find that there is very limited selections left? You have to wonder how these reservations were made when you are first in line when they are handed out. Our vacation was great none the less.

Dear Barry C., Thank you for taking the time to share your feedback regarding your recent stay at Marival Emotions Resort & Suites. We are delighted to hear that you found our resort to be accommodating for guests of all ages and that your overall experience was enjoyable. It is gratifying to know that you appreciate our dedicated staff and the recent cosmetic improvements made throughout the resort. Your compliments regarding the cleanliness and comfort of our guest rooms and the quality of our food, especially with the addition of the Asian restaurant, are also greatly appreciated. We acknowledge your concerns regarding the reservation process for our a la carte restaurants. We strive to provide a seamless dining experience, and your comments will certainly be taken into consideration as we evaluate our procedures. We hope to enhance the experience for our returning guests in the future. Thank you once again for your valuable insights. We look forward to welcoming you back in November for another wonderful stay. Sincerely, Daphne Fernández G GERENTE GENERAL / GENERAL MANAGER MARIVAL EMOTIONS RESORT & SUITES BY MERCURE

Customer review rating 4.0/5

Mehgan D. Families - Confirmed reviews ALL

My kids and I (ages 7 & 10) had a great week at Marival Emotions. It's on the beach with a fun pool for the kids. Lots of activities should you want them and a variety of decent food options. Staff were friendly and helpful.

Dear Mehgan D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your children enjoyed the beach, pool, and activities. Our staff takes great pride in providing excellent service, and it is rewarding to know that they contributed to your positive experience. Sincerely, Daphne Fernández General Manager Marival Resort & Suites by Mercure

Customer review rating 3.5/5

Braden G. Families - Confirmed reviews ALL

Good stay. Very loud even into the evening with private events that were held on the beach. A few nights music was playing well passed 1a.m.

Dear Braden G., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the noise disturbances caused by evening events that was until 11pm. We appreciate your understanding and hope to provide a quieter experience during your next visit. Daphne Fernández Gerente General/ General Manager Marival Resort & Suites by Mercury

Customer review rating 3.5/5

Daniel B. Families - Confirmed reviews ALL

Lack of bottled water, difficulty making a la carte reservations, buffet -"ok", poor communmication re availability of bikes and pickle ball court, no bar service at adult pool -much better on beach

Dear Daniel B., Thank you for sharing your feedback regarding your recent experience at our resort. I apologize for the inconveniences you encountered, including the challenges with reservations and communication about amenities. Your comments are valuable to us, and I assure you they will be taken into consideration for future improvements. Sincerely, Daphne Fernández General Manager Marival Resort & Suites by Mercury

Other web-users rate our hotel

  • 397 reviews 8.1/10 Location
  • 694 reviews 5.7/10 Room
  • 2,089 reviews 8.2/10 Service
  • 10 reviews 8.9/10 WiFi
  • 1,160 reviews 6.9/10 Food
  • 731 reviews 9/10 Vibe
  • 365 reviews 6/10 Cleanliness
  • 70 reviews 6.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.