Marival Emotions Resort & Suites Riviera Nayarit by Mercure 4 stars

Customer review rating (ALL Rating) 4.0/5 28 reviews

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Description

Hotel extras

  • Located facing Nuevo Vallarta Beach

  • Restaurants, bars, pools, spa, and various activities on land and sea

  • Family hotel, with accommodations ranging from standard rooms to duplex suites

  • Easy access and shuttle service to Puerto Vallarta International Airport

  • Tourist attractions to visit: Marina La Cruz, Galerías Vallarta, and Malecón

Our accommodation(s)

Hotel location

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

BLVD NUEVO VALLARTA, PASEO COCOTEROS
63732 NUEVO VALLARTA
Mexico

GPS:20.710203, -105.301866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  28 reviews

Good stay

Customer review rating 4.0/5

Raul Couples - Confirmed reviews ALL

It was good service. Some lack of communication with the front desk. But good

Dear Raul, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and received good service. We will take note of your comments regarding communication with the front desk for future improvements. Best regards, Daphne Fernández G. General Manager. Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Pretty good overall experience

Customer review rating 4.0/5

Josh R. Families - Confirmed reviews ALL

We loved the restaurants. The buffet was below average, though. The maid that cleaned our room every day did an excellent job. The only disappointment was our fridge was never restocked. The front desk was very prompt. The staff overall were very kind and helpful. The beach was clean. The pools were great, especially the kids pool. The spa was disappointing. We couldn’t get into it. It was locked with a do not disturb sign on the door.

Dear Josh, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our restaurants and found our staff to be kind and helpful. Your comments about the buffet and the spa experience are duly noted; we strive for excellence and will review our service standards. We appreciate your kind words about our housekeeping team and the cleanliness of our beach and pools. We hope to welcome you back for an even better experience in the future. Best regards, Daphne Fernández G. General Manager. Marival Emotions Resort & Suites Riviera Nayarit by Mercure

This is the second time I have been there and everything has been excellent.

Customer review rating 4.5/5

Wayne M. Families - Confirmed reviews ALL

The only thing I could recommend is the mixes you use for your sweet drinks like piña colada taste like it has aspartame in it artificial sugar. The last time we were there, I don’t believe you guys were using it other than the drinks and beer option. I also used to get two beer in my fridge. That was always nice for the evenings to sit on the balcony and watch the sunset. Go down overall thank you very much for having us. We really appreciate it.

Dear Wayne, Thank you for your kind feedback and for choosing to stay with us again at Marival Emotions. We are thrilled to hear that your experience was excellent during your visit. We appreciate your suggestion regarding the sweet drink mixes. Our aim is to provide enjoyable beverages for our guests, and your input is valuable in helping us improve our offerings. Regarding the mini-bar, we strive to provide a pleasant experience, and we will take your comments into consideration as we review our services. Thank you once again for your support and recommendations. We look forward to welcoming you back for another memorable stay. Best regards, Daphne Fernández G. General Manager. Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Was very pleased

Customer review rating 5.0/5

Susan B. Families - Confirmed reviews ALL

Had a wonderful time and everyone was very friendly

Dear Susan B., Thank you for your kind words. We are delighted to hear you had a wonderful experience and found our staff friendly. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Best regards, Daphne Fernández G GENERAL MANAGER Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Great overall experience

Customer review rating 4.5/5

Laura Friends - Confirmed reviews ALL

We enjoyed the resort, lots to do, and the food at the buffet and beach-side restaurant exceeded my expectations.

Dear Laura, Thank you for your kind words! We are delighted to hear that you had a wonderful experience at our resort and enjoyed the diverse activities and dining options we offer. Best regards, Daphne Fernández G GENERAL MANAGER Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Other web-users rate our hotel

  • 249 reviews 7.6/10 Location
  • 453 reviews 5.4/10 Room
  • 905 reviews 6.9/10 Service
  • 11 reviews 5.8/10 WiFi
  • 682 reviews 6.3/10 Food
  • 234 reviews 4.9/10 Cleanliness
  • 182 reviews 3.9/10 Comfort
  • 52 reviews 7.5/10 Breakfast

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