Marival Emotions Resort & Suites Riviera Nayarit by Mercure 4 stars

Customer review rating (ALL Rating) 4.3/5 1,915 reviews

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Description

Hotel extras

  • Located facing Nuevo Vallarta Beach

  • Restaurants, bars, pools, spa, and various activities on land and sea

  • Family hotel, with accommodations ranging from standard rooms to duplex suites

  • Easy access and shuttle service to Puerto Vallarta International Airport

  • Tourist attractions to visit: Marina La Cruz, Galerías Vallarta, and Malecón

Our accommodation(s)

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Room 1

Hotel location

Marival Emotions Resort & Suites Riviera Nayarit by Mercure

BLVD NUEVO VALLARTA, PASEO COCOTEROS
63732 NUEVO VALLARTA
Mexico

GPS:20.710203, -105.301866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,915 reviews

Customer review rating 4.5/5

Anita J. Families - Confirmed reviews ALL

Dear Anita J., Thank you for taking the time to share your positive experience. We are thrilled to hear that you enjoyed your stay with us, particularly the hospitality of our staff and the quality of our food and drinks. We look forward to welcoming you back in the future. Best regards, Marival Emotions Resort & Suites Riviera Nayarit by Mercure

Customer review rating 4.5/5

Jose G. N. Families - Confirmed reviews ALL

Dear Jose G. N., Thank you for your kind words regarding your family vacation at our resort. We are delighted to hear that you found your stay comfortable and enjoyable. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Sincerely, Daphne Fernández G GERENTE GENERAL / GENERAL MANAGER MARIVAL EMOTIONS RESORT & SUITES BY MERCURE

Customer review rating 4.0/5

Christine F. Families - Confirmed reviews ALL

Dear Christine F., Thank you for sharing your positive feedback about your recent stay at Marival Emotions Resort & Suites. We are delighted to hear that you enjoyed our family-friendly atmosphere, the variety of pools, and the engaging activities available for children. It is also wonderful to know that you appreciated the culinary experiences we offer, including the omakase and cooking classes. Regarding your concerns, we understand your desire for poolside dining and appreciate your feedback. Our policy prioritizes maintaining a clean and safe environment around the pools. Additionally, while we do not have lifeguards on duty, we encourage guests to supervise their children for safety. Thank you once again for your recommendations, and we hope to welcome you back in the future. Sincerely, Daphne Fernández G GERENTE GENERAL / GENERAL MANAGER MARIVAL EMOTIONS RESORT & SUITES BY MERCURE

Customer review rating 2.0/5

Cameron K. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Austin H. Families - Confirmed reviews ALL

Dear Austin H., Thank you for taking the time to share your feedback regarding your recent stay at Marival Emotions Resort & Suites. I am pleased to hear that you enjoyed our well-kept grounds and the quality of our food. However, I sincerely regret to learn about your concerns regarding the condition of the rooms and the issues you encountered with staff interactions. Please know that we prioritize cleanliness and comfort in our accommodations, and your comments will be addressed with our team. Regarding the medical assistance incident, our policy aims to ensure all guests receive appropriate care; however, I understand your disappointment. Additionally, there are fees associated with extra or lost room keys to maintain our security standards. Your insights are invaluable, and I appreciate your feedback as it helps us improve our guest experience. Sincerely, Daphne Fernández G GERENTE GENERAL / GENERAL MANAGER MARIVAL EMOTIONS RESORT & SUITES BY MERCURE

Other web-users rate our hotel

  • 637 reviews 8.5/10 Location
  • 1,184 reviews 6.7/10 Room
  • 4,439 reviews 9/10 Service
  • 14 reviews 6.7/10 WiFi
  • 2,202 reviews 8/10 Food
  • 1,823 reviews 9.6/10 Vibe
  • 1,085 reviews 8.6/10 Amenities
  • 620 reviews 6.5/10 Cleanliness

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