Marival Distinct All-Suites & World Spa Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 464 reviews

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Description

Hotel extras

  • Acceso Todo Incluido a nuestro resort vecino Marival Emotions, con transportación incluido.

  • Hotel with 169 spacious and exquisitely decorated rooms to accommodate families

  • +15 actividades diferentes, Gimnasio, Spa, Kids Club, Teatro, Disco, Albercas, Parque Acuático

  • Avistamiento de Ballenas y liberación de tortugas en temporada.

  • Tourist attractions to visit: El Cora Crocodile Sanctuary and Marina Nuevo Vallarta

Our accommodation(s)

Hotel location

Marival Distinct All-Suites & World Spa Handwritten Collection

AV PASEO COCOTEROS LOTE 53, VILLA 8 11
63735 NUEVO VALLARTA
Mexico

GPS:20.717471, -105.30385

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  464 reviews

Customer review rating 4.0/5

Kathleen M. Friends - Confirmed reviews ALL

The hotel is 4 star but unfortunately the food did disappoint . All the breakfasts arrived cold and in some cases unedible . The I su was fairly good but the image was mediocre . I was on the all inclusive but felt I need to step out and pay for a better meal experience at Taormina and Nicksan The bartenders at the Brunelli wine bar did need lessons on how to make cocktails as they were lost .

Dear Guest, Thank you for your words regarding the welcoming atmosphere and beautiful accommodations at our hotel. We appreciate your feedback on the dining experience, and we are sorry to learn that the food did not meet your expectations. Your comments regarding the temperature of breakfast and the cocktail preparation by our bartenders will be taken into consideration as we strive to enhance our service and offerings. We hope you enjoyed your time at the external restaurants and that you had a memorable stay overall. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.0/5

Bencar R. C. Families - Confirmed reviews ALL

The room is pretty an apartment; it has everything you need. We wish more than 3 people could be allowed in. there's plenty of space and it has a sofa-bed. Taking into consideration that is a high cost per night we think than more than 3 people should be allowed. The restaurants and food is very impressive, people are extremely nice and welcoming. Difference is TIPs are not included so it makes it very uncomfortable. we were expecting not to be worried about tips as we had experienced in other all-inclusive resorts.

Dear Guest, Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you found our facilities well-maintained and enjoyed the comfort of your suite. Your suggestion regarding accommodating more than three guests in the room has been noted, as we aim to provide a welcoming environment for families and groups. We appreciate your positive remarks about our dining options and the friendliness of our staff. Regarding the tipping policy, we understand that this can differ from other resorts, and we value your perspective. Your comments will be taken into consideration as we continually strive to enhance our guest experience. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.0/5

Gurvinder P. S. T. Families - Confirmed reviews ALL

Overall nice experience with the stay. It's a beautiful place with mostly welcoming and helpful people. I only had one bad experience on my last day at the Mozza mare restaurant while having breakfast. The server "Gabriel" asked for extra tip while laughing as if what I paid was not enough. I paid him a decent tip even though the service was not the best. We asked for water twice and it did not arrive. He also got my order wrong. On top of this he mocked and wanted extra tip. That spoiled the trip for me and I had to leave with a bitter taste.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Marival Distinct All-Suites & World Spa Handwritten Collection. We are pleased to hear that you enjoyed our property, amenities, and the dining options available. However, we sincerely regret the experience you encountered at the MozzaMare restaurant. It is concerning to learn that the service did not meet your expectations, particularly on your final day. We strive to ensure that all our guests receive attentive and respectful service, and we will address your comments regarding the server's conduct with our team. Your insight into the need for more on-site activities is also appreciated, as we continually seek to enhance our guest experience. We hope you will consider visiting us again in the future, allowing us the opportunity to provide you with a more enjoyable experience. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Blake L. Business - Confirmed reviews ALL

Great place

Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us at Marival Distinct All-Suites & World Spa Handwritten Collection. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Amendt T. Families - Confirmed reviews ALL

Always enjoy Distinct, beautiful accommodations and great food and amazing staff

Dear Guest, Thank you for your words regarding your recent stay in our villa. We are delighted to hear that you found the accommodations beautiful, enjoyed the great food, and appreciated our amazing staff. Your feedback is invaluable to us. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Other web-users rate our hotel

  • 161 reviews 7.7/10 Location
  • 365 reviews 8.5/10 Room
  • 910 reviews 8.8/10 Service
  • 550 reviews 8.2/10 Food
  • 209 reviews 8.9/10 Amenities
  • 154 reviews 8.6/10 Comfort
  • 146 reviews 8.8/10 Vibe
  • 145 reviews 8.8/10 Cleanliness

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