Marival Distinct All-Suites & World Spa Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 782 reviews

Best price
guarantee
Marival Distinct All-Suites & World Spa Handwritten Collection - Image 1
Marival Distinct All-Suites & World Spa Handwritten Collection - Image 2
Marival Distinct All-Suites & World Spa Handwritten Collection - Image 3
Marival Distinct All-Suites & World Spa Handwritten Collection - Image 4
AV PASEO COCOTEROS LOTE 53, VILLA 8 11, 63735 NUEVO VALLARTA, Mexico

Description

Hotel extras

  • Acceso Todo Incluido a nuestro resort vecino Marival Emotions, con transportación incluido.

  • Hotel with 169 spacious and exquisitely decorated rooms to accommodate families

  • +15 actividades diferentes, Gimnasio, Spa, Kids Club, Teatro, Disco, Albercas, Parque Acuático

  • Avistamiento de Ballenas y liberación de tortugas en temporada.

  • Tourist attractions to visit: El Cora Crocodile Sanctuary and Marina Nuevo Vallarta

Our accommodation(s)

See availabilities

Penthouse

Two-Bedroom Penthouse 1 King Bed with 2 Double beds

Photo out of - Two-Bedroom Penthouse 1 King Bed with 2 Double beds

Residence with one room with 1king , one room with 2dbl beds, 2 bths shower or bathtub, premium bath amenities, furnished balcony and roof top, ocean view, private pool, double sofa bed, kitchen, washer - dryer, bathrobes and slippers, free WIFI, safe

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 255 m² / 2744 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

  • 7 pers. max
  • 255 m² / 2744 sq ft
  • Bedding 1 x King size bed(s) and 2 x Double bed(s)
  • Views: Ocean/Sea view
See availabilities

Residence with 2 rooms with 1 king each, 2 rooms with 2 dbl beds each, 4 bths shower or bathtub, premium bath amenities, furnished balcony and roof top, ocean view, private pool, double sofa bed, kitchen, washer - dryer, bathrobes and slippers, free WIFI

  • Views:

    Ocean/Sea view

Max. number of persons
11
Area
From 339 m² / 3648 sq ft

Bedding

King size bed(s) x2

Double bed(s) x4

See availabilities

Apartment

One-Bedroom Ocean View Suite 1 King Bed

Photo out of - One-Bedroom Ocean View Suite 1 King Bed

Residence with 1 king bed, 2 bathrooms with shower, premium bath amenities, furnished balcony, pool and partial ocean view, double sofa bed, kitchen, washer and dryer, bathrobes and slippers, free WIFI, safe, and a Nespresso machine, fridge

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 131 m² / 1410 sq ft

Bedding

King size bed(s) x1

See availabilities

Apartment

One-Bedroom Swim-Up Suite 1 King Bed

Photo out of - One-Bedroom Swim-Up Suite 1 King Bed

Residence with 1 king bed, 2 bathrooms with shower, premium bath amenities, furnished terrace garden and pool view, semi private pool, double sofa bed, kitchen, washer - dryer, bathrobes and slippers, free WIFI, safe, and a Nespresso machine, fridge

  • Views:

    Pool side

Max. number of persons
3
Area
From 131 m² / 1410 sq ft

Bedding

King size bed(s) x1

See availabilities

Apartment

Two-Bedroom Suite 1 King Bed with 2 Double beds

Photo out of - Two-Bedroom Suite 1 King Bed with 2 Double beds

Residence with one room with 1 king, one room with 2dbl beds, 2bathrooms with shower or bathtub, premium bath amenities, furnished balcony or terrace, garden or pool view, double sofa bed, kitchen, washer-dryer, bathrobes and slippers, free WIFI, safe

  • Views:

    Garden View

Max. number of persons
7
Area
From 159 m² / 1711 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

See availabilities

Apartment

Two-Bedroom Ocean View Suite 1 King Bed with 2 Double beds

Photo out of - Two-Bedroom Ocean View Suite 1 King Bed with 2 Double beds

Residence with room with 1 king, one room with 2 dbl beds, 2bathrooms with shower or bathtub, premium bath amenities, furnished balcony, pool and partial ocean view, dbl sofa bed, kitchen, washer and dryer, bathrobes and slippers, free WIFI, safe, Nespre

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 159 m² / 1711 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

See availabilities

Apartment

Two-Bedroom Swim-Up Suite 1 King Bed with 2 Double beds

Photo out of - Two-Bedroom Swim-Up Suite 1 King Bed with 2 Double beds

Residence with 1king, 2dbl beds, 2 bths shower or bathtub, premium bath amenities, furnished terrace garden and pool view, semi private pool, double sofa bed, kitchen, washer-dryer, bathrobes and slippers, free WIFI, safe, Nespresso machine, fridge

  • Views:

    Pool side

Max. number of persons
7
Area
From 159 m² / 1711 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

See availabilities

Apartment

Three-Bedroom Suite 2 King with 2 Double beds

Photo out of - Three-Bedroom Suite 2 King with 2 Double beds

Residence with two rooms with 1 king each, one room with 2dbl beds, 4 bathrooms with shower or bathtub, premium bath amenities, furnished balcony, garden or partial ocean view, double sofa bed, kitchen, washer-dryer, bathrobes and slippers, free WIFI

Max. number of persons
9
Area
From 250 m² / 2690 sq ft

Bedding

King size bed(s) x2

Double bed(s) x2

See availabilities

Apartment

Four-Bedroom Ocean View Suite 2 kings with 4 double beds

Photo out of - Four-Bedroom Ocean View Suite 2 kings with 4 double beds

Residence with 2 rooms with 1 king each, and 2 rooms with 2dbl beds each, 4bathrooms with shower or bathtub, premium bath amenities, furnished balcony, pool and partial ocean view, dbl sofa bed, kitchen, washer and dryer, bathrobes and slippers, WIFI

  • Views:

    Ocean/Sea view

Max. number of persons
11
Area
From 260 m² / 2798 sq ft

Bedding

King size bed(s) x2

Double bed(s) x4

See availabilities

2 level Residence with 3 rooms with 1 king bed each, 4.5 bths with shower or bathtub, premium bath amenities, furnished balcony, terrace, private pool, palapa, dbl sofa bed, kitchen, washer-dryer, bathrobes and slippers, free WIFI, safe, Nespresso

  • Views:

    Garden View

Max. number of persons
9
Area
From 366 m² / 3939 sq ft

Bedding

King size bed(s) x3

See availabilities

Hotel location

Marival Distinct All-Suites & World Spa Handwritten Collection

AV PASEO COCOTEROS LOTE 53, VILLA 8 11
63735 NUEVO VALLARTA
Mexico

GPS:20.717471, -105.30385

Telephone
Fax +52 800 323 1648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
  • GUSTAVO DIAZ ORDAZ Additional charge
  • PVR Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 169 rooms
  • 169 family rooms
  • 169 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge

Air conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

6 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Pool

  • Outside

Fitness center Additional charge

  • On site

Sports and leisure

Bike rack facilities

  • On site

Tennis

  • On site

Private beach

  • Nearby

Boat excursions Additional charge

  • On site

Gym Additional charge

  • On site

Tennis

  • Nearby

Bike rack facilities

  • Nearby

Boat excursions Additional charge

  • Nearby

Gym Additional charge

  • Nearby
  • On site

Our beachfront gourmet restaurant, the flagship of a top-of-the-range gastronomic experience, with landscapes that will take your breath away. Enjoy a complete menu of breakfast, lunch, and dinner, under a large open-air palapa in Nuevo Vallarta

Casual cuisine experience that offers the perfect poolside space for you and your family to relax outdoors, enjoying a full menu that ranges from indulgent food and comfort fare to healthy recipes to fill you with energy.

With its high-rise infinity pool, exquisite Tapas Gourmet menu from 4 continents and exotic cocktails, this is the place to enjoy the light show that happens when the day gives way to night, in the rosy sunsets of the region

Indulge at the sunny beaches of Riviera Nayarit while savoring exquisite dishes from our impressive and luxurious Beach Club's casual cuisine.

A tribute to the finest flavors of Italy. Every dish transports you straight to the heart of the Italian peninsula: Freshly made pasta and artisanal wood-fired pizzas, with that unique, crispy flavor achieved only through tradition and passion.

BRUNELLO

Photo out of - BRUNELLO

With its exquisite selection of wines and refreshing beverages, Brunello will enchant all your senses with high-end labels that elevate every experience, and its special lobby bar concept warmly welcomes you.

Bar Type
LOBBY BAR
Capacity
54
Telephone +52 833 531 2157

With its exquisite selection of wines and refreshing beverages, Brunello will enchant all your senses with high-end labels that elevate every experience, and its special lobby bar concept warmly welcomes you.

MOZZA MARE BAR

Photo out of - MOZZA MARE BAR

After a relaxing and invigorating stroll along the golden beach or while observing the winter whale dance, treat yourself to our wide variety of elegant drinks crafted from exotic fruits at our beachfront bar with a breathtaking view of the sea

Bar Type
POOL BAR
Capacity
20
Telephone +52 833 531 2157

Other informations

Services

  • Musical Entertainment

After a relaxing and invigorating stroll along the golden beach or while observing the winter whale dance, treat yourself to our wide variety of elegant drinks crafted from exotic fruits at our beachfront bar with a breathtaking view of the sea

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  782 reviews

Customer review rating 0.5/5

Ernest R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your thoughts regarding your recent experience at Marival Distinct All-Suites & World Spa Handwritten Collection. I sincerely regret to hear that your arrival and checkout processes did not meet the high standards we strive to uphold. I understand your disappointment regarding the confusion surrounding the bottled water. It is our policy that complimentary water is not included in the all-inclusive package, and I apologize for any misunderstanding that occurred. It is unfortunate that you were unable to provide a receipt for the initial purchase, leading to the frustration you experienced at checkout. We appreciate your generous spending during your stay, and it is disappointing to learn that this incident overshadowed your overall experience. We value your feedback as it helps us improve our services. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future to provide a more satisfactory experience. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 1.5/5

Maria L. H. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay at our hotel. I am truly sorry to learn about the disappointments you encountered during your visit. It is our goal to ensure a seamless experience for all our guests, and I regret that we fell short in several areas. I apologize that your room was not prepared by the expected check-in time and for any confusion regarding dining attire at our facilities. We strive to communicate our policies clearly, and it is concerning to hear that this was not your experience. Your safety is of utmost importance to us, and I sincerely regret the incident you described in the pool. I appreciate you bringing this to our attention, and I will ensure that our maintenance team is made aware of this issue. Lastly, I apologize that the quality of the food and beverages did not meet your expectations, as well as your experience with our front desk staff. Your comments will be shared with our team for further evaluation and improvement. Thank you once again for your feedback. We hope you may reconsider and allow us another opportunity to serve you better in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Anais G. D. G. Families - Confirmed reviews ALL

Dear Guest, Thank you for your words regarding your recent stay. We are delighted to hear that you found your accommodations comfortable and clean, and that our service met your expectations. We look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 3.5/5

Peter L. M. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are pleased to hear that you appreciated our staff at the bars and restaurants. However, we regret that your overall experience did not meet your expectations. Your comments are valuable as we continuously strive to enhance our services. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Steven H. B. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the excellent food, the peaceful atmosphere, and the service from our team. It is also great to know that you appreciated the beach club and the access to our sister hotel. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Dear Guest, Thank you for taking the time to share your thoughts regarding your recent experience at Marival Distinct All-Suites & World Spa Handwritten Collection. I sincerely regret to hear that your arrival and checkout processes did not meet the high standards we strive to uphold. I understand your disappointment regarding the confusion surrounding the bottled water. It is our policy that complimentary water is not included in the all-inclusive package, and I apologize for any misunderstanding that occurred. It is unfortunate that you were unable to provide a receipt for the initial purchase, leading to the frustration you experienced at checkout. We appreciate your generous spending during your stay, and it is disappointing to learn that this incident overshadowed your overall experience. We value your feedback as it helps us improve our services. Thank you once again for your comments, and we hope to have the opportunity to welcome you back in the future to provide a more satisfactory experience. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 1.5/5

Maria L. H. Families - Confirmed reviews ALL

When we arrived, our room was not ready at 3:00 p.m. as expected. While waiting, we changed and went to the pool. When we wanted to eat, we were sent from one palapa to another and then told we could not eat there because we were wearing swimsuits. We had to eat at the pool chairs. We were not given this information beforehand, and later we saw other guests in swimsuits eating in the same area. There was also a safety issue in the small semi-private pool. I cut my finger on something sharp in the pool and was bleeding. I reported it to 3 different employees including the front desk, but they only gave me a Band-Aid and did nothing to inspect or address the hazard. The drinks were very low quality. The shrimp were not properly cleaned, and two still had the digestive tract inside. Finally, the front desk staff, especially Carlos, were not courteous or helpful. Overall, this was a very disappointing experience. It is not an experience I would want to repeat, and I would definitely not recommend this place to anyone.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at our hotel. I am truly sorry to learn about the disappointments you encountered during your visit. It is our goal to ensure a seamless experience for all our guests, and I regret that we fell short in several areas. I apologize that your room was not prepared by the expected check-in time and for any confusion regarding dining attire at our facilities. We strive to communicate our policies clearly, and it is concerning to hear that this was not your experience. Your safety is of utmost importance to us, and I sincerely regret the incident you described in the pool. I appreciate you bringing this to our attention, and I will ensure that our maintenance team is made aware of this issue. Lastly, I apologize that the quality of the food and beverages did not meet your expectations, as well as your experience with our front desk staff. Your comments will be shared with our team for further evaluation and improvement. Thank you once again for your feedback. We hope you may reconsider and allow us another opportunity to serve you better in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Anais G. D. G. Families - Confirmed reviews ALL

We had a wonderful time . Service was excellent and the room was very clean and spacious . Washer and dryer was a plus!

Dear Guest, Thank you for your words regarding your recent stay. We are delighted to hear that you found your accommodations comfortable and clean, and that our service met your expectations. We look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 3.5/5

Peter L. M. Families - Confirmed reviews ALL

Great staff at bars and restaurants

Dear Guest, Thank you for your feedback. We are pleased to hear that you appreciated our staff at the bars and restaurants. However, we regret that your overall experience did not meet your expectations. Your comments are valuable as we continuously strive to enhance our services. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Steven H. B. Families - Confirmed reviews ALL

We had the best time at Marival Distinct. The food was excellent! It was quiet, and everyone who worked there was very nice and helpful. We loved having access to the sister hotel. The beach club was fantastic!

Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the excellent food, the peaceful atmosphere, and the service from our team. It is also great to know that you appreciated the beach club and the access to our sister hotel. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Poor quality/options for the food, long time to receive food orders in all the reataurants, and just few amenities available. Room did not met with expectations in comparison with the high rate

Dear Guest, Thank you for taking the time to share your experience with us. We are truly sorry to learn that your stay did not meet your expectations, particularly regarding the condition and comfort of the room, the secondary bed, the shower, and the availability of water in the machines. We also regret that the quality and variety of our food, as well as the waiting times at our restaurants, fell short of what you expected. We understand that these aspects are especially important during a family vacation, and we take your feedback seriously. We would appreciate the opportunity to follow up on your comments in greater detail. If you remember the residence or room number where you stayed, we would be grateful if you could share it with us through this same channel. This information would allow us to identify your accommodation and provide a more specific follow-up with the teams involved. Thank you again for your feedback. It helps us identify the areas where we need to improve and work toward providing the experience our guests expect. Best Regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

One of the things we really appreciated was having access to the sister resort. It gave us even more restaurants, activities, and amenities to enjoy. Although it wasn’t within walking distance, the complimentary shuttle service ran back and forth throughout the day, making it easy and convenient to visit. The absolute highlight of our trip was dining at Silk Restaurant at Marival Emotions. The captain and his entire team provided exceptional service and truly stood out from every other restaurant we visited during our stay. They were attentive, welcoming, and made every meal feel special. The unforgettable experience, however, was the Omakase dinner prepared by Chef Lenard. It was, without a doubt, the highlight of our entire vacation. Every course was beautifully presented, incredibly fresh, and bursting with flavor. Chef Lenard’s passion, creativity, and attention to detail made this a one of-a-kind culinary experience that we will be talking about for years to come. If you’re visiting, I highly recommend making a reservation for the Omakase experience at Silk. It is an absolute must The captain and his entire team provided exceptional service and truly stood out from every other restaurant we visited during our stay. They were attentive, welcoming, and made every meal feel special. The unforgettable experience, however, was the Omakase dinner prepared by Chef Lenard. It was, without a doubt, the highlight of our entire vacation. Every course was beautifully presented, incredibly fresh, and bursting with flavor. Chef Lenard’s passion, creativity, and attention to detail made this a one of-a-kind culinary experience that we will be talking about for years to come. and worth every minute! That said, there are a few areas that could use improvement\. Room service housekeeping was inconsistent with coffee refills—despite leaving notes requesting coffee, sugar was often not replenished\. On one occasion, facial towels were removed but not replaced, and it took two requests on our first night to have the sofa bed properly set up\. The kitchen also lacked basic items such as dish towels and dish soap, which made simple tasks inconvenient\. In the common\-area shower, the drainage was not properly leveled, causing water to pool toward the exit each time it was used\. Service around the pool and beach area was also inconsistent\. On one occasion, a server passed by multiple times without acknowledging us until my husband called out\. In the breakfast restaurant, attentiveness varied; we requested a purse holder twice but never received one, despite seeing them available\. At one point, a server accidentally knocked my purse to the floor while it was hanging on the chair\. However, there were also standout staff members, including a wonderful server in the afternoon who was consistently cheerful, attentive, and provided excellent service\.

Dear Guest, Thank you for sharing your experience at Marival Distinct All-Suites & World Spa Handwritten Collection. We are thrilled to hear that you enjoyed our convenient location and appreciated the access to our sister resort, along with its additional amenities. It is wonderful to know that your dining experience at Silk Restaurant, especially the Omakase dinner, left a lasting impression. Chef Lenard and his team are indeed dedicated to providing exceptional culinary experiences. We also value your feedback regarding the areas that require improvement. We sincerely apologize for the inconsistencies you encountered with room service housekeeping and the kitchen supplies. Your concerns about the common-area shower drainage and service around the pool and beach area have been noted. We appreciate your acknowledgment of our staff members who provided excellent service; it is encouraging to hear that some team members made a positive impact on your stay. We genuinely appreciate your insights as they assist us in enhancing our services. Thank you for choosing Marival Distinct, and we hope to welcome you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Service was excellent! Everyone was very kind and helpful. The food was delicious. Rooms were amazing we had a private pool in our room which I recommend. I didn’t like that people would put things on the pool side beds (chairs) to save them very early on the morning I wanted to lay down by the beach pool for a little bit but there was never any chairs with umbrellas available some people would just leave a hat or a jug to save it. I think that is awful just use the chairs when you are actually going to be there. I don’t like going to hotels that let people do that I think it’s very unfair for everyone else. This is something that shouldn’t be allowed in a diamond resort ! Other than that it was pretty great 👍🏻

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Marival Distinct All-Suites & World Spa Handwritten Collection. We are delighted to hear that you enjoyed the comfort of your accommodations, the quality of our food, and the kindness of our staff. Your recommendation of the private pool in your room is greatly appreciated. We acknowledge your concerns regarding the reservation of poolside chairs with personal items. We understand how this practice can impact the enjoyment of our facilities. While we strive to create a fair and enjoyable environment for all our guests, we will take your comments into consideration as we continue to enhance our guest experience. We thank you once again for your valuable insights and hope to welcome you back in the future for another memorable stay. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 0.5/5

Sharli H. Families - Confirmed reviews ALL

From the moment we stepped in to the moment we left the resort staff was very emphatic and not very accommodating, especially if you’re not a member! Food options were also really bad! The resort itself only has 3 restaurants that rotate breakfast, lunch and dinner.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are deeply sorry to learn that your stay fell so far short of your expectations. It is especially disappointing to read that you did not feel welcomed from the moment you arrived. We want every guest to feel genuinely valued, regardless of how they booked or their membership status, and we sincerely apologize that this was not your experience. We also regret the long wait during check-out, the lack of attentiveness from our team, and the impression that our associates were unwilling to assist you. This does not reflect the level of hospitality we strive to provide, and your comments will be shared with our leadership team for immediate review. We appreciate your feedback regarding the variety of our dining options, the breakfast selection, Wi-Fi, and our water refill system. While our sustainability initiatives are designed to reduce single-use plastics and minimize our environmental impact, we understand that guest comfort and convenience must always remain a priority. Your comments will help us evaluate how we can better balance both. Thank you once again for bringing these concerns to our attention. We truly value your feedback and hope you will consider giving us another opportunity in the future to provide the welcoming and enjoyable experience that every guest deserves. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Veronica L. Families - Confirmed reviews ALL

It was great!

Dear Guest, Thank you for your words regarding your recent stay. We are thrilled to hear that you had a wonderful experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Chavez J. V. Families - Confirmed reviews ALL

Great experience, good food and great service

Dear Guest, Thank you for your words regarding your experience at our resort. We are delighted to hear that you enjoyed the food and received excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.0/5

Pritiben N. S. Families - Confirmed reviews ALL

Could have more selection in lunch/Dinner menu. Feel very limited with people having religious beliefs and don’t eat meat/pork.

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our property and location. We appreciate your suggestion about expanding our menu options to better accommodate diverse dietary preferences and will certainly take it into consideration. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Jose Z. Families - Confirmed reviews ALL

Loved our stay. I just didn't like the fact that they try to sell us something. They wanted us to go to a 90 min. Presentation. That stole part of our afternoon. But other than that, it was incredible.

Dear Guest, Thank you for your feedback. We are delighted to hear that you loved your stay. We sincerely apologize if the presentation impacted your experience. Our goal is to provide memorable moments, and we appreciate your understanding. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Nicola S. P. A. Families - Confirmed reviews ALL

Great resort, as a family of 5 - we really enjoyed our time with Marival Distinct. There was a very nice, quiet family-oriented vibe to the resort, which we appreciated. The rooms were very clean and comfortable. I liked that the rooms had a washer/ dryer, especially handy for our small children and using the pool every day. We went in July, which was possibly their rainy season, but we had good weather during the day and rain/ thunder in the evenings. There were a lot of mosquitoes, which we had not experienced before, so luckily there was an on-site shop to buy allergy tablets, sprays, etc. It would be nice if the rooms had some anti-bug device to prevent the daily bug bites. The eldest two children loved the kids club and would ask to go there for a couple of hours each day, which gave my husband and me a nice respite. The food was delicious, although the service can be slow/ relaxed; my only feedback is that it would have been good to have the omelette station available every day at breakfast. The alcoholic drinks are very watered down and typically expected of an all-inclusive resort. We will definitely visit again in the future!

Dear Guest, Thank you for taking the time to share your experiences at Marival Distinct All-Suites & World Spa Handwritten Collection. We are delighted to hear that your family enjoyed the resort'S. family-oriented environment, and that the cleanliness and comfort of your accommodations contributed positively to your stay. We appreciate your feedback regarding the presence of mosquitoes and will certainly take this into consideration for future improvements. It is wonderful to know that your children enjoyed the kids club, providing you with a well-deserved respite. We also acknowledge your comments about the food service and the availability of the omelette station during breakfast; your insights are invaluable for enhancing our guest experience. Regarding the alcoholic beverages, we strive to meet diverse preferences, and your feedback will be reviewed accordingly. We look forward to welcoming you back in the future. Thank you once again for your constructive comments. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 3.5/5

Ara P. Couples - Confirmed reviews ALL

Pros: Good food, well appointed rooms, plunge pool was very nice to have, thought the beach club and proximity of second resort was nice. cons: our luggage was lost for more than three hours upon arrival, our plunge pool was broken and had to be fixed, there was no hot water (only lukewarm water) in the showers

Dear Guest, Thank you for taking the time to share your experience at our resort. We are pleased to hear that you enjoyed our dining options, accommodations, and the amenities offered at our beach club. However, I sincerely apologize for the inconveniences you encountered, specifically regarding your luggage delay, the issues with your plunge pool, and the hot water supply. Your feedback is invaluable, and we will ensure that it is reviewed to enhance the experience for future guests. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 5.0/5

Megan L. Families - Confirmed reviews ALL

Marival Distinct is a beautiful resort. The staff are very kind and professional. The shuttle to and from the sister resort Marival Emotions were efficient and quick. The food is excellent and rooms very clean. Highly recommend this resort!

Dear Guest, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed the beauty of our resort, the professionalism of our staff, and the quality of our food. Your recommendation is greatly appreciated. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 3.0/5

Christopher B. Couples - Confirmed reviews ALL

Very disappointed with the experience at this resort. It started with the cheapest alcohol that they could find and serve, to the food that was inedible at times.

Customer review rating 4.5/5

Elihu J. C. B. Families - Confirmed reviews ALL

Great and Enjoyable but here is some feedback for consideration. We came for the second year in a row. We like the residence style as we have all the amenities needed (washer, dryer, microwave, fridge). We initially stayed at the 2nd floor (216) but the noise coming from the AC condenser (inside the closet) was too loud and woke up our kids, we ended moving to the first floor with direct access to the pool which was much better. Food options seem less healthy than last year. Kids menu portions are too big and over thought, simplicity and healthy work better, specifically for little kids. MozzaMare was closed the whole time for dinner (we stayed 7 days), but last year was open - this is one of the things we wanted to repeat but missed the opportunity. Common areas with AC were very hot as if the AC wasn't working, one of the thermostats at the LemonGrass was at 27C (not very enjoyable). Customer service was great, special mention to Lemon Grass (Cesar and Everardo), Reception (Miguel and Rafael), Cabanas by the beach (Francisco).

Dear Guest, Thank you for taking the time to share your experiences from your recent stay with us. We are pleased to know that you enjoyed the residence style accommodations and appreciated our outstanding customer service team, particularly at LemonGrass and the beach cabanas. We sincerely apologize for the inconvenience caused by the noise from the AC condenser in your initial room. It is unfortunate that this disrupted your family's rest. We appreciate your feedback regarding the food options and the kids' menu; your insights will be valuable as we strive to enhance our offerings. We regret that MozzaMare was closed during your visit, and we understand how disappointing it can be to miss a favorite dining venue. Additionally, we will investigate the comfort levels in our common areas to ensure a more enjoyable atmosphere for our guests. Your feedback is invaluable to us, and we thank you again for your constructive comments. We hope to welcome you back for another memorable stay next year. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Ulises M. Families - Confirmed reviews ALL

It was definitely an upscale experience. The food was fresh and delicious. The beverages were also good. The hotel is relatively small but that's good for me because I don't like crowded places. It was not peak season so maybe it'll get a little more crowded. On the downside, the night restaurant needs to get more people. The personnel cannot handle a full restaurant, orders got mixed sometimes. I did not understand why the servers need to get your orders in a billing system if it is an all-inclusive resort, that slows them down in my opinion. And they allow small pets, so it was a first for our little dog. Overall a great experience, I an my extended family loved the place.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the upscale experience, fresh food, and beverages at our resort. It is our goal to provide a serene and enjoyable atmosphere for our guests, and we are glad that the smaller size of the hotel met your preferences. We appreciate your comments regarding the service in our night restaurant. We continually strive to improve our operations, and your insights regarding the order system will be taken into consideration as we evaluate our processes. We understand that efficiency is vital to enhance the dining experience for our guests. It is delightful to know that your little dog was able to enjoy the stay with you, as we take pride in being pet-friendly. Your overall positive experience is heartening, and we look forward to welcoming you and your family back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 3.0/5

Ana L. R. Families - Confirmed reviews ALL

I have been a member of this establishment for over 20 years now and our benefits package have changed regarding the tours. Took 15 family members this time around and was not happy being charged for the tours when I've never paid for them in the past since they are part of my membership Contract. The COO or Owners have apparently changed the terms now for their own interests and to save themselves money. Will not be returning back any time soon!

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely regret to hear that your experience did not meet your expectations, particularly concerning the changes to member benefits related to tours. We understand how important these benefits are to our long-standing members, and your concerns will be noted. We appreciate your loyalty over the years and are committed to providing our guests with a memorable experience. We wish you well and hope you consider visiting us again in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Other web-users rate our hotel

  • 224 reviews 8.1/10 Location
  • 483 reviews 8.3/10 Room
  • 1,460 reviews 9/10 Service
  • 892 reviews 8.3/10 Food
  • 292 reviews 9/10 Amenities
  • 223 reviews 8.9/10 Vibe
  • 215 reviews 8/10 Comfort
  • 205 reviews 8.6/10 Pool

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Nuevo Vallarta Hotels