Marival Distinct All-Suites & World Spa Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 380 reviews

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AV PASEO COCOTEROS LOTE 53, VILLA 8 11, 63735 NUEVO VALLARTA, Mexico

Description

Hotel extras

  • Acceso Todo Incluido a nuestro resort vecino Marival Emotions, con transportación incluido.

  • Hotel with 169 spacious and exquisitely decorated rooms to accommodate families

  • +15 actividades diferentes, Gimnasio, Spa, Kids Club, Teatro, Disco, Albercas, Parque Acuático

  • Avistamiento de Ballenas y liberación de tortugas en temporada.

  • Tourist attractions to visit: El Cora Crocodile Sanctuary and Marina Nuevo Vallarta

Our accommodation(s)

Hotel location

Marival Distinct All-Suites & World Spa Handwritten Collection

AV PASEO COCOTEROS LOTE 53, VILLA 8 11
63735 NUEVO VALLARTA
Mexico

GPS:20.717471, -105.30385

Telephone
Fax +52 800 323 1648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  380 reviews

Customer review rating 3.0/5

Michael V. Families - Confirmed reviews ALL

This trip was no where near as enjoyable as our trip two years ago, and even though it was Christmas holidays, there were too many large extended family groups (8-10 adults with 12-15+ children) at this small resort. The groups staked out seating by the pools by 8:00am, took over the dining spaces, and left the serving staff scrambling both in the restaurants and by the pools. It left smaller family groups with less service, no seating, and just overall feeling neglected.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the challenges you encountered due to the presence of larger family groups during the holiday season. We understand how this may have impacted your overall experience and the availability of seating and attentive service. At Marival Distinct All-Suites & World Spa Handwritten Collection, we strive to ensure a welcoming atmosphere for all guests. Your comments regarding service levels have been noted, and we will review our operations to enhance the guest experience in the future. Thank you once again for your insights. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.0/5

Li Z. Couples - Confirmed reviews ALL

we have a 1-bedroom unit on the 12th floor. It has a stunning ocean view, large belcony, very large living room area. It must have a full kitchen before. however all pots, pans, utensils, cups are removed. Making the space empty and unuseful.

Dear Guest, Thank you for your words regarding the stunning views and spacious accommodations. We appreciate your feedback about the kitchen amenities; we understand how important these are for a fully functional space. Your comments regarding the food quality have also been noted, as we continuously seek to enhance our culinary offerings. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 0.5/5

Moises E. Families - Confirmed reviews ALL

- Constantly out of chairs and towels at the beach. Several days we had no place to sit(!) - Restaurant staff poorly trained. Terrible service. Low quality food at most restaurants - Poor communication with property prior to arrival. After repeated attempts to make dinner reservations prior to arrival was told this is handled "at the hotel when I arrive". Subsequently was unable to get space in many restaurants during our stay - Advertised restaurants are not actually available (no reservations or space available) - Watered down drinks - Conflicting answers regarding reservations needed/not needed - Concierge not able to assist with several issues - Had to make a reservation in person for new years to be pitched on upgrades and bottle service - Water activities subject to additional charges - This is absolutely not a luxury property but it is advertised as such

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Marival Distinct All-Suites & World Spa Handwritten Collection. I sincerely regret to learn that your experience did not meet your expectations and that you encountered several issues during your visit. Your concerns regarding the availability of beach chairs and towels are noted. We strive to provide adequate amenities for all our guests, and I apologize for any inconvenience this may have caused. Additionally, I understand your frustration with the dining reservations and the service quality at our restaurants. Our goal is to ensure a pleasant dining experience, and your feedback will be shared with our team for review. I also acknowledge your comments on communication with our concierge and the challenges you faced regarding water activities. We continuously seek to improve our services and appreciate your insights. We value your perspective on what constitutes luxury, and I assure you that your input will be taken seriously as we aim to enhance our offerings. Thank you once again for your feedback. We wish you all the best in your future travels. Best Regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Jennafer J. Families - Confirmed reviews ALL

Octavio, Carlos and all of the staff at the restaurants and pools were great to work with. Rooms were clean and the cleaning team did a wonderful job everyday. Overall really enjoyed our stay.

Dear Guest, Thank you for your words regarding your recent stay. We are delighted to hear that you and your group enjoyed our facilities and that our staff provided excellent service. Your feedback is highly appreciated, and we look forward to welcoming you back in the future. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Customer review rating 4.5/5

Amit N. Families - Confirmed reviews ALL

We had a great stay over Christmas '25 - Rooms were nice and spacious. Onsite dining has good food and service. We happened to use SPA for a few services and it is pricey but we had some resort credit, which made it reasonable. The special 4-course set menu dinner service on Christmas eve was really good. We also happened to take advantage of the entertainment programs over in the sister property (Marival Emotions), down the road, which were also quite good. 2 points of feedback: 1. It would e great to have the Penthouse pool being heated, as well 2. The onsite dining options are good but limited - it'd be good to add a couple more - that said, the package did include the restaurants at Marival Emotions which has another ~3 - which may make it ok but having them on the property itself would be ideal or enabling reservations (for Amalfi) on the property rather than having to make the trek over to Emotions, just for the reservation in the morning

Dear Guest, Thank you for taking the time to share your experience at Marival Distinct All-Suites & World Spa Handwritten Collection during your Christmas stay. We are pleased to hear that you enjoyed the spacious accommodations, the quality of our dining options, and the festive special dinner. We appreciate your feedback regarding the Penthouse pool and the dining options available on-site. Your suggestion about heating the pool and expanding our restaurant offerings has been noted. While we strive to provide a diverse culinary experience, we also encourage our guests to explore the additional dining choices at Marival Emotions, which is designed to complement your stay. We value your insights as they help us to continually enhance our guest experience. Thank you once again for your feedback, and we hope to welcome you back in the future for another memorable stay. Best regards, Marival Distinct All-Suites & World Spa Handwritten Collection

Other web-users rate our hotel

  • 124 reviews 7.7/10 Location
  • 324 reviews 8.3/10 Room
  • 753 reviews 8.5/10 Service
  • 461 reviews 7.7/10 Food
  • 186 reviews 8.8/10 Amenities
  • 141 reviews 8.3/10 Comfort
  • 129 reviews 8.3/10 Cleanliness
  • 128 reviews 8.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.