Mövenpick Living West Hanoi 5 étoiles

Note Avis clients (Note ALL) 4.7/5 811 avis

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Mövenpick Living West Hanoi - Image 1
Mövenpick Living West Hanoi - Image 2
Mövenpick Living West Hanoi - Image 3
Mövenpick Living West Hanoi - Image 4
21 Duy Tan Street, Cau Giay Ward, 100000 HANOÏ, Vietnam

Description

Les plus de l'hôtel

  • L'association de touches modernes et traditionnelles

  • Piscine d'eau salée intérieure

  • Choix varié d'hébergements

  • Salle de bal exceptionnelle sans piliers avec écran LED de 20 m² et plafond de 5 m de hauteur

  • Potential location for your successful business

Nos hébergements

Localisation de l'hôtel

Mövenpick Living West Hanoi

21 Duy Tan Street, Cau Giay Ward
100000 HANOÏ
Vietnam

GPS:21.03113, 105.78163

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

Executive Lounge

The Executive Lounge, located on the 9th floor, provides the exclusive offerings such as private breakfast, tea & coffee all-day refreshment and afternoon cocktails.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  811 avis

Note Avis clients 5.0/5

Chiara C. Entre amis - Avis confirmés ALL

Merci à l’ensemble des équipes pour leur professionnalisme et leur accueil.

Dear Valued Guest, Thank you very much for your wonderful review and for choosing Mövenpick Living West Hanoi. We are delighted to know that you enjoyed such a welcoming stay with us. Your kind words about the professionalism and hospitality of our entire team truly mean a lot. We are especially pleased to hear that Owen, along with the rest of the staff, contributed positively to your experience — we will be sure to share your appreciation with them. We are grateful for your continued loyalty as an ALL Gold member, and it is an honor to have earned your recommendation. Thank you once again for your trust and your lovely feedback. We look forward to welcoming you and your friends back for another exceptional stay. Warm regards, Tom Nguyen Hotel Management Team Mövenpick Living West Hanoi

Note Avis clients 5.0/5

Marie P. M. X. En couple - Avis confirmés ALL

très belle chambre soignée , au calme personnel d'une grande gentillesse (Patrick et Chloe) très bon breakfast je recommande sans réserve

Dear Valued Customer, Thank you sincerely for taking the time to share your experience and for your warm recommendation. We are delighted that your stay felt peaceful and well cared for, and that the calm atmosphere helped you relax and enjoy your visit. Your recognition of our colleagues Patrick at reception and Chloé in the restaurant is truly appreciated. We have shared your compliments with them and the leadership team—such encouragement means a great deal and inspires us to keep refining the thoughtful touches that make a stay feel effortless. As an ALL – Accor Live Limitless Classic member, your trust is especially important to us. On your next visit, we would be pleased to arrange a similarly quiet setting and prepare any preferences in advance. If there is anything that particularly enhanced your comfort this time, please let us know so we can personalize your return even further. It was a pleasure to host you in Hanoi. We look forward to welcoming you back and creating another memorable stay. Warm regards, Hotel Management Mövenpick Living West Hanoi

Note Avis clients 5.0/5

Aurelien B. En famille - Avis confirmés ALL

Super séjour dans ce moderne hôtel à l'ouest d'Hanoi à environ 30min de taxi de la vieille ville. Appartement très confortable et moderne, tout était super. Statut Platinum très bien reconnu et valorisé avec l'accès au salon et les petites attentions en chambre. Petit déjeuner très bon. Equipe aux petits soins, en particulier la dame qui nous a fait le check-in mais dont je n'ai pas retenu le nom, mais aussi Chloé au salon et au petit-déjeuner. Mais tout le monde a été vraiment extrêmement gentil et extrêmement accueillant, ce qui était très plaisant après un long voyage. Merci beaucoup.

Dear Valued Customer, Thank you for your outstanding review and for choosing Mövenpick Living West Hanoi for your family stay. We are delighted that you enjoyed our modern west-Hanoi location, the comfortable apartment, and the quality of breakfast. We truly appreciate your loyalty as an ALL Platinum member and are glad the recognition, Lounge access, and in-room amenities made a positive difference. Your kind words for the colleague who handled your check-in, as well as for Chloé in the Lounge and at breakfast, mean a great deal—we will proudly share your compliments with them and the team. It was a pleasure to host you after a long journey, and we look forward to welcoming you back soon. Warm regards, Hotel Management Mövenpick Living West Hanoi

Note Avis clients 3.5/5

Sebastien L. V. En famille - Avis confirmés ALL

Belle hôtel récent avec une superbe piscine intérieur. Les chambres sont spacieuses et confortable. Dommage que tous les plats où préparation du petit déjeuner ne soit pas frais ou qualitatif. Surtout en vue du prix !

Dear Mr. Sebastien L. V., Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the beautiful design of our hotel, the comfort of your room, and our indoor pool. However, we sincerely regret to learn that your breakfast and Chocolate Hour experience did not meet expectations. Please accept our sincere apologies for the lack of freshness and quality in some of the food items. Your comments regarding the pastries, viennoiseries, and particularly the sliced boiled eggs are very concerning. We take food safety and hygiene extremely seriously, and this has been immediately addressed with our culinary team for urgent review and corrective action. Your observations are invaluable in helping us improve. We truly appreciate your honesty and would love the opportunity to deliver a much better experience on your next stay. Should your travels bring you back to Hanoi, please do not hesitate to contact me directly — it would be our pleasure to ensure a much more enjoyable and satisfying visit. Warm regards, Frank Le (Mr.) Guest Experience Manager Mövenpick Living West Hanoi

Plutôt très bien

Note Avis clients 4.0/5

Isa Professionnel - Avis confirmés ALL

Chambre parfaite, lit très confortable. Personnel très attentionné Seul bémol le room service que j'ai commandé. La qualité et le goût de la nourriture pas tout à la hauteur d'un 5 étoiles

Dear Isa, Thank you very much for sharing your detailed impressions of your recent business stay at Mövenpick Living West Hanoi. We are delighted to know that you found your room comfortable, the bed especially restful, and our team attentive throughout your visit. Your recognition as a Gold member of the ALL – Accor Live Limitless programme is greatly appreciated, and it is our pleasure to provide a welcoming and seamless experience for our loyal guests. At the same time, I would like to extend my sincere apologies for the disappointment you experienced with our room service. It is clear that the quality and flavor of the meal did not meet your expectations or the standards you rightly associate with a five-star hotel. Please be assured that your comments have been shared with our culinary team for immediate review and improvement. Additionally, we regret that a welcome drink and room upgrade were not extended to you during your stay. We are currently reviewing our internal procedures to ensure such benefits are consistently offered to our Gold status guests moving forward. Your thoughtful feedback helps us grow and improve, and we truly hope to have the opportunity to welcome you back soon, for a stay that fully reflects the high standards you deserve. Warm regards, Tom Nguyen (Mr.) Hotel Management Team Mövenpick Living West Hanoi

D'autres internautes évaluent notre hôtel

  • 172 avis 7.5/10 Site
  • 364 avis 8.8/10 Chambre
  • 490 avis 9.5/10 Service
  • 190 avis 9.4/10 Propreté
  • 142 avis 9.6/10 Ambiance
  • 142 avis 8.8/10 Installations
  • 132 avis 6.8/10 Petit déjeuner

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.