Grand Mercure Hanoi 5 étoiles

Note Avis clients (Note ALL) 4.7/5 666 avis

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Grand Mercure Hanoi - Image 2
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Description

Les plus de l'hôtel

  • Design contemporain imprégné d'éléments vietnamiens.

  • WIFI gratuit dans tout l'hôtel.

  • Profitez des vues imprenables depuis notre bar sur le toit.

  • Dégustez des mets gourmands dans notre restaurant signature vietnamien.

  • Walking distance to Temple of Literature, a historical site of Hanoi.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Grand Mercure Hanoi

9 Cat Linh, Quoc Tu Giam, Dong Da
10000 HANOI
Vietnam

GPS:21.027828, 105.833532

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  666 avis

Excellent séjour

Note Avis clients 5.0/5

Patrick Voyage solo - Avis confirmés ALL

Dear Mr. Ki Patrick Mary Thierry L., Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated the tranquil location and stylish decor of Grand Mercure Hanoi, offering a quiet retreat from the vibrant city center. We regret that the breakfast in the Executive Lounge did not fully meet your expectations and fell short compared to your experience at Grand Mercure Da Nang. Please know that we value your comments and will use them to further refine our services and offerings. We hope to have the opportunity to welcome you back and provide an even more satisfying experience in the future. Best regards, Hannah Phan Guest Experience Manager

Exceptionnel

Note Avis clients 5.0/5

Laurent Entre amis - Avis confirmés ALL

Dear Mr. Laurent Raymond Germain F., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager

Excellent séjour

Note Avis clients 5.0/5

P. En couple - Avis confirmés ALL

Dear Mr. Patrick Andre Francois P., We very much appreciate your comments regarding your stay at the Grand Mercure Hanoi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Phan Guest Experience Manager

Très bon séjour. Bel aménagement et personnel très attentif et aimable.

Note Avis clients 5.0/5

C. E. Professionnel - Avis confirmés ALL

Dear Mr. E. Rene Camille C., Thank you for sharing your experience! We’re glad to hear that the upgrade provided by our manager enhanced your stay and that our staff was friendly and helpful. Your satisfaction is important to us, and we appreciate your understanding regarding the driver reservation. We look forward to welcoming you back in the future! Best regards, Hannah Phan Guest Experience Manager

Bien situé

Note Avis clients 3.0/5

Bernard Professionnel - Avis confirmés ALL

Dear Mr. Bernard Rene B., Thank you for taking the time to tell us about your experience at the Grand Mercure Hanoi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hannah Phan Guest Experience Manager

D'autres internautes évaluent notre hôtel

  • 281 avis 8.4/10 Site
  • 538 avis 8.9/10 Chambre
  • 723 avis 9.3/10 Service
  • 9 avis 7.1/10 Internet
  • 335 avis 9.7/10 Ambiance
  • 294 avis 9.2/10 Installations
  • 206 avis 9/10 Petit déjeuner
  • 176 avis 8.9/10 Propreté

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