Mercure Urabandai Resort & Spa 3 stars

Customer review rating (ALL Rating) 3.9/5 583 reviews

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Description

Hotel extras

  • Stay in our resort hotel in Urabandai for easy access to several ski resorts.

  • An ideal hotel for families in Urabandai, with rooms that sleep up to 5 people.

  • Discover several gorgeous lakes a short walk or drive away for fishing and water sports.

  • Enjoy a traditional onsen in our hot spring hotel in Urabandai, as well as a sauna and lounge.

  • Breakfast and dinner are served buffet style, with evening socials and nightcaps for guests.

Our accommodation(s)

Hotel location

Mercure Urabandai Resort & Spa

1093-309 Aza Kengamine, OazaHibara Kitashiobaramura, Yamagun
969-2701 FUKUSHIMA
Japan

GPS:37.65601, 140.09401

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Locavore

Visit Locavore, our restaurant in Mercure Urabandai where you can enjoy local flavours prepared by our proud chefs. Try a variety of dishes made with local ingredients or international dishes made with seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  583 reviews

Customer review rating 5.0/5

Nicholas S. Families - Confirmed reviews ALL

As an "all-inclusive' resort, this hotel has done well to make sure none of it feels cheap. From a nice welcome lounge with beer and wine, to buffet breakfasts and dinners with a large variety of choices - our family was quite happy. Of course, the best part was the outside baths. It was snowing and the outside bath has a large garden area that allows you to enjoy the view of the snow while in the hot bath.

Thank you for staying at Mercure Urabandai Resort & Spa. We were also delighted to read that you were pleased with the all-inclusive package, the lounge, and the buffet. We are particularly pleased to hear that you enjoyed the open-air bath amidst the snowy scenery, and that you were able to experience the winter charms unique to Urabandai. We hope that you and your family had a memorable stay. All of our staff will continue to work hard to provide you with stays that meet your expectations. We look forward to welcoming you back in a different season.

Customer review rating 4.0/5

Siew K. W. Families - Confirmed reviews ALL

Love the onsen and free flow section. For breakfast, suggest can have more choices or maybe different for some days. As im staying 6 days, and everyday having same breakfast.

Thank you very much for staying with us and for sharing your feedback. We are delighted to hear that you enjoyed the onsen and the free-flow service. Regarding breakfast, we appreciate your valuable suggestion. We understand that staying for six days with the same menu can feel repetitive, and your feedback will be shared with our culinary team as we consider menu variety and rotation for longer stays. We truly value your comments and hope to welcome you again for an even more enjoyable stay in the future.

Customer review rating 4.5/5

Priscilla L. S. Couples - Confirmed reviews ALL

Love the big onsen bath and overall stay at the hotel . The welcome gift is also great. We will come back in the future.

Thank you very much for staying at Mercure Urabandai Resort & Spa. We are delighted to hear that you enjoyed our large onsen bath and had a pleasant stay with us. We are also glad that you liked the welcome gift. Your kind words mean a lot to us, and we truly appreciate your intention to return. We look forward to welcoming you back again in the future.

Customer review rating 4.0/5

Shino S. Friends - Confirmed reviews ALL

We arrived late but the receptionist welcomed us with a warm smile. Simple stay but nice. Only thing I wished was the rounge open for morning coffee.

Thank you very much for your kind words. We are delighted to hear that our receptionist’s warm welcome made your late arrival more comfortable. It’s wonderful to know you enjoyed your stay, even with its simplicity. We also appreciate your suggestion regarding the lounge opening in the morning for coffee. Feedback like yours helps us consider ways to make our guests’ experience even more enjoyable. We hope to have the pleasure of welcoming you again on your next visit.

Customer review rating 4.0/5

Marianne H. Families - Confirmed reviews ALL

A clean but old hotel, food, snacks and free-flow alcohol make up for the lack of other things to do in the facility. It’s worth for the price if you enjoy food and alcohol!

Thank you very much for staying with us and for sharing your impressions. We’re glad to hear that you enjoyed the food, snacks, and free-flow drinks—it’s wonderful to know these helped make your stay enjoyable. At the same time, we understand that our facilities are showing their age, and we truly appreciate your honest feedback. We’ll continue working on improvements so that both the dining experience and the overall comfort of the hotel balance out better. We hope to welcome you back again, especially if you’d like to enjoy more of the food and drinks we take pride in. Cheers to your next visit!

Other web-users rate our hotel

  • 461 reviews 7.7/10 Location
  • 1,327 reviews 6.8/10 Room
  • 1,187 reviews 6.4/10 Service
  • 21 reviews 4.6/10 WiFi
  • 1,822 reviews 7.8/10 Food
  • 925 reviews 6.5/10 Vibe
  • 679 reviews 8.8/10 Value
  • 610 reviews 8.4/10 Bar

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