Mercure Miyagi Zao Resort & Spa 4 stars

Name: Mercure Miyagi Zao Resort & Spa - ALL
Address: 1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum, MIYAGI, 989-0916, JP
Telephone: +81224343600
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 980 reviews

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1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum, 989-0916 MIYAGI, Japan

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Mercure Miyagi Zao Resort & Spa

Hotel for travellers looking for local and authentic experiences

Enjoy the mountain and forest scenery of Zao at Mercure Miyagi Zao Resort & Spa. At our midscale hotel in Miyagi Zao, you can get back to nature, with hiking trails that weave through the volcanic landscape, natural hot springs, and skiing during the winter months. We're one of the best resorts in Miyagi Zao for nature lovers, making the most of the beauty of the area throughout the seasons. Enjoy the view of lush greenery, autumn leaves, or snow-topped mountains from the window of your spacious room.

Enjoy an authentic onsen experience at our hot spring hotel in Miyagi. There are two outdoor onsen baths, and one indoors, fed by natural hot springs. You can also take a swim in our covered pool, open during the summer months. Travelling with children? We're a great hotel for families in Miyagi Zao, close to lots of child-friendly attractions. They'll love winter sports during the snowy months, or visit the Zao Fox village, where you can feed snacks to the cheeky roaming foxes.

Whether you're skiing in the winter, or hiking in the spring, our luxury hotel in Miyagi Zao is the ideal place to relax in nature. Mercure Miyagi Zao Resort & Spa is set among volcanic mountain landscapes, with relaxing hot spring baths.

Enjoy a pampering all-inclusive stay at Mercure Miyagi Zao Resort & Spa. Nestled at the quiet mountain foothills and surrounded by clear air and abundant nature, it's your perfect soothing getaway to rejuvenate both body and mind.

Takafumi YOSHIDA, Hotel Management

Hotel extras

Stay in a tranquil resort hotel in Miyagi Zao close to several ski resorts and snow parks.
We're the ideal hotel for families in Miyagi Zao, with spacious rooms and suites.
Take a cable car to the top of Mount Zao to see the vibrant blue lake in the Okama Crater.
Enjoy natural hot springs in our Miyagi onsen resort, with indoor and outdoor baths available.
Hike, ski, snowboard, or enjoy driving the beautiful mountain trails around Zao.

Our accommodation(s)

Room

Classic Room, Japanese style, 4 futon beds

7 pers. max
36 m² / 387 sq ft

Bedding 4 x Futon(s)

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Room

Privilege Room with 2 single beds and 1 extra bed

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)

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Room

Classic Room with 2 single beds, 1 sofa bed, 1 extra bed

6 pers. max
36 m² / 387 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)

See availabilities

Room

Classic Room with 2 single beds

6 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Classic Room with 1 single bed

1 pers. max
18 m² / 193 sq ft

Bedding 1 x Single bed(s)

See availabilities

Room

Classic Room, Japanese style, 2 single beds and 3 futon beds

8 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)

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Room

Classic Room with 2 single beds and 1 extra bed, Dog-friendly

5 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)

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Room

Privilege Room with 2 single bed,Mountain view

4 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Suite

Privilege Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds

8 pers. max
72 m² / 775 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)

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Suite

Privilege Deluxe Suite, Japanese-Western style, 2 single beds and 2 futon beds, Mountain view

10 pers. max
144 m² / 1550 sq ft

Bedding 2 x Single bed(s) and 2 x Futon(s)
Views: Mountain view

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Suite

Privilege Suite with 1 king bed and 2 single beds

7 pers. max
108 m² / 1162 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Suite

Classic Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds, Mountain view

8 pers. max
72 m² / 775 sq ft

Bedding 2 x Single bed(s) and 3 x Futon(s)
Views: Mountain view

See availabilities

Suite

Classic Deluxe Suite with 4 single beds, Mountain view

8 pers. max
144 m² / 1550 sq ft

Bedding 4 x Single bed(s)
Views: Mountain view

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Hotel location

Mercure Miyagi Zao Resort & Spa

1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum
989-0916 MIYAGI
Japan

GPS:38.13211, 140.56062

+81 224-34-3600

+81 224-34-3177

Railway station
Highway exit
Ferries

MURATA

Highway exit

Access: 17 km / 10.56 mi 1 hrs 39 min walk / 22 min drive

SENDAISTATION

Railway station

Access: 43.5 km / 27.03 mi 1 hrs 39 min walk / 1 hrs 10 min drive

Shuttle

Additional charge

Shuttle scheduled

SDJ FERRYTERMINAL

Ferries

Access: 57.1 km / 35.48 mi 1 hrs 39 min walk / 1 hrs 6 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Meeting rooms

Locavore

Enjoy freshly prepared local delicacies at Locavore. You can experience the best of Miyagi Zao dining, from specialities such as beef tongue to seafood caught locally in this prefecture. Enjoy free-flowing drinks to complement your meal.

The Lounge

All staying guests are invited to unwind at the complimentary lounge during two daily sessions: Social Evening (14:30-17:30) and Night Cap (20:00-22:00) with alcoholic and non-alcoholic drinks, local snacks and sweets and relaxed refreshments.

Meetings & Events

Non contractual photo

Number of Meeting Room: 10
Surface of the largest room: 668 m² / 7190.285 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 400

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.0/5 980 reviews

Amy S. Families - 6/26/2026 Confirmed reviews ALL

この度は嬉しいご感想をお寄せいただきありがとうございます。当館でのご滞在をお楽しみいただけたご様子嬉しく思います。お客様に心地よい時間をお過ごしいただけて光栄でございます。今後も皆様にご満足いただけるサービスを提供できるよう努めてまいります。またお会いできる日を楽しみにしております。

Atsuo I. Families - 5/6/2026 Confirmed reviews ALL

Thank you for staying with us. We were delighted to read that you enjoyed your meals and breakfast. We are especially pleased that you were satisfied with the wide variety of dishes offered, not just Japanese cuisine. We will continue to strive to improve and enhance our menu to ensure that a diverse range of guests can enjoy their stay. We look forward to welcoming you again.

Som T. Families - 4/20/2026 Confirmed reviews ALL

Thank you for staying with us. We were delighted to read your kind words regarding the service provided by our restaurant and hot spring staff, as well as the cleanliness and modernity of our facilities. On the other hand, we apologize for the inconvenience caused by the unclear prior information regarding bed making in the Japanese-style room. We will review our procedures to improve the information provided during the booking process. Thank you for your valuable feedback.

Nugroho H. Families - 4/14/2026 Confirmed reviews ALL

Thank you for staying with us. We were delighted to read your kind words regarding our staff's service, location, and facilities. We are also pleased that we were able to warmly welcome you despite your late arrival, and that you felt at ease with the assistance provided at the front desk. We will continue to strive to improve our services to ensure you have a comfortable stay. We look forward to welcoming you again.

Sasitorn R. Families - 4/13/2026 Confirmed reviews ALL

Thank you for staying with us. We were delighted to read your kind words regarding our staff's service, the atmosphere of the hotel, and the cuisine. We will continue to strive to ensure that you have a pleasant stay. We look forward to welcoming you again.

Web-users rating

Other web-users rate our hotel

435 reviews 7.4/10 Location
2,080 reviews 7.3/10 Room
1,579 reviews 7.3/10 Service
33 reviews 7.6/10 WiFi
2,716 reviews 7.8/10 Food
984 reviews 8.9/10 Bar
680 reviews 4.5/10 Cleanliness
645 reviews 8.8/10 Breakfast

97 reviews 7/10 Location
499 reviews 7.5/10 Room
382 reviews 7/10 Service
11 reviews 6.9/10 WiFi
683 reviews 8/10 Food
333 reviews 6.9/10 Vibe
241 reviews 8.8/10 Bar
158 reviews 5.1/10 Cleanliness

52 reviews 7.9/10 Location
295 reviews 7.9/10 Room
200 reviews 7.9/10 Service
375 reviews 8/10 Food
168 reviews 9.2/10 Bar
87 reviews 4.8/10 Cleanliness
79 reviews 9/10 Breakfast

19 reviews 7.9/10 Location
93 reviews 7.4/10 Room
74 reviews 8.3/10 Service
133 reviews 8.5/10 Food
75 reviews 6.9/10 Vibe
61 reviews 9/10 Bar
46 reviews 4/10 Cleanliness
37 reviews 8.9/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Miyagi Zao Resort & Spa, check-in is available from 03:00 pm and check-out is up to 11:00 am. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 pm.

Are there any special offers or discounts available?

Yes, Mercure Miyagi Zao Resort & Spa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What amenities are available for business travelers?

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

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Customer review rating (ALL Rating) 4.0/5 (936 reviews)

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See the hotel

All our hotels in Miyagi Hotels

Mercure Miyagi Zao Resort & Spa 4 stars

Description

Hotel extras

Our accommodation(s)

Classic Room, Japanese style, 4 futon beds

Privilege Room with 2 single beds and 1 extra bed

Privilege Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds

Privilege Deluxe Suite, Japanese-Western style, 2 single beds and 2 futon beds, Mountain view

Privilege Suite with 1 king bed and 2 single beds

Classic Junior Suite, Japanese-Western style, 2 single beds and 3 futon beds, Mountain view

Classic Deluxe Suite with 4 single beds, Mountain view

Hotel location

Access and transport

Hotel services

Locavore

The Lounge

Breakfast

Pool

Spa

Meetings & Events

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What amenities are available for business travelers?

Our other establishments nearby