Mercure Miyagi Zao Resort & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 731 reviews

Mercure Miyagi Zao Resort & Spa - Image 1
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Description

Hotel extras

  • Stay in a tranquil resort hotel in Miyagi Zao close to several ski resorts and snow parks.

  • We're the ideal hotel for families in Miyagi Zao, with spacious rooms and suites.

  • Take a cable car to the top of Mount Zao to see the vibrant blue lake in the Okama Crater.

  • Enjoy natural hot springs in our Miyagi onsen resort, with indoor and outdoor baths available.

  • Hike, ski, snowboard, or enjoy driving the beautiful mountain trails around Zao.

Our accommodation(s)

Hotel location

Mercure Miyagi Zao Resort & Spa

1-1 oni-ishihara Togatta-onsen, Zaomachi, Kattagum
989-0916 MIYAGI
Japan

GPS:38.13211, 140.56062

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  731 reviews

Customer review rating 3.0/5

Som T. Families - Confirmed reviews ALL

+ Good staff at restaurant and onsen + Look good and new at onsen and restaurant - Not show detailed that we must make the bed by ourselves if we book the Japanese room when we book

Thank you for staying with us. We were delighted to read your kind words regarding the service provided by our restaurant and hot spring staff, as well as the cleanliness and modernity of our facilities. On the other hand, we apologize for the inconvenience caused by the unclear prior information regarding bed making in the Japanese-style room. We will review our procedures to improve the information provided during the booking process. Thank you for your valuable feedback.

Customer review rating 5.0/5

Nugroho H. Families - Confirmed reviews ALL

We arrived around 9pm from Tokyo and was greeted with warm welcome. The front desk staff explained how to use consumables, onsen and setup futon beds.

Thank you for staying with us. We were delighted to read your kind words regarding our staff's service, location, and facilities. We are also pleased that we were able to warmly welcome you despite your late arrival, and that you felt at ease with the assistance provided at the front desk. We will continue to strive to improve our services to ensure you have a comfortable stay. We look forward to welcoming you again.

Customer review rating 4.5/5

Sasitorn R. Families - Confirmed reviews ALL

Nice place, yummy food

Thank you for staying with us. We were delighted to read your kind words regarding our staff's service, the atmosphere of the hotel, and the cuisine. We will continue to strive to ensure that you have a pleasant stay. We look forward to welcoming you again.

Customer review rating 4.5/5

Manit B. Families - Confirmed reviews ALL

Good environment.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Satoshi O. Families - Confirmed reviews ALL

Actually, We felt really happy experience with your hotel in Miyagi Zao. Especially, the buffet style each meal was super excellent!! No.1 item was cut stakes. Infinite appetite definitely strikes us!!

Thank you very much for staying with us. We were delighted to read that you found your stay in Miyagi Zao to be a "wonderful experience." We are very encouraged to hear that you enjoyed our buffet-style meals, especially the steak. We hope you will come again to enjoy delicious food and a relaxing time. We look forward to your next visit.

Other web-users rate our hotel

  • 413 reviews 7.1/10 Location
  • 1,976 reviews 7.2/10 Room
  • 1,512 reviews 7.3/10 Service
  • 35 reviews 6.1/10 WiFi
  • 2,556 reviews 7.8/10 Food
  • 931 reviews 9/10 Bar
  • 663 reviews 4.4/10 Cleanliness
  • 627 reviews 8.6/10 Breakfast

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Customer review rating (ALL Rating) 3.9/5 (671 reviews)

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