Grand Mercure Nasu Highlands Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 21 reviews

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Grand Mercure Nasu Highlands Resort & Spa - Image 1
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4449-2 Takakuhei, Nasu-machi, Nasugun, 325-0302 TOCHIGI, Japan

Description

Hotel extras

  • Hike to the top of nearby Mt. Chausu, or take the Nasu Ropeway, a cable car with great views.

  • Visit the Nasu Animal Kingdom or Nasu Safari Park, both popular spots for family days out.

  • Enjoy our family-friendly resort in Nasu Highlands with rooms designed for young children.

  • Dine in our buffet restaurant with spectacular mountain views.

  • Our Nasu onsen resort has an open-air rock pool with water from the hot springs.

Our accommodation(s)

Hotel location

Grand Mercure Nasu Highlands Resort & Spa

4449-2 Takakuhei, Nasu-machi, Nasugun
325-0302 TOCHIGI
Japan

GPS:37.04037, 140.04107

Telephone
Fax +81 287-76-1166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Le Sensoriel

Le Sensoriel is a restaurant in Nasu Highlands with incredible 270-degree panoramic views across the mountains. Set on the top floor of the hotel, you can enjoy fresh, seasonal buffets with a kids' buffet corner, baby food, and mini cribs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  21 reviews

Perfectly Good Stay

Customer review rating 5.0/5

Kin S. L. H. Couples - Confirmed reviews ALL

We arrived in Nasushiobara Station and were picked up by The shuttle bus that sent us to Grand Mercure Nasu. I the Lobby we were met and greeted by GM Richard TinTun and Tamura San (Assistance to the GM/ Interpretation. We had a good chat with the GM and at the same time he briefed us regarding the hotel. Hotel do not serve lunch. Only buffet breakfasts and buffet dinners. All member guests have the option to purchase their buffet dinners or not. . Accor Plus member do have our standard discount. Bear in mind, there isn't any restaurants within a kilometer or two away. As for breakfasts, only Platinum members and above do get free breakfasts. Dining hall is very we managed by Katsumata San (F&B Manager) Good efficient service. The good Australian GM tour us around the whole village like the temple or the restaurants. We have tried two restaurants and it tasted delicious with fresh ingredients and friendly service. From Nasu, we supposed to go to Mercure Urabandai. Tamura San worked out a written instruction to guide us on our onward journey. They have a very good Onsen (indoor and outdoor). They also have a very affordable laundry service. Only 100 yen for one wash and 100 yen for dryer. We will be back to take advantage of the GM and his teams fantastically warm service. We can also enjoy tea from 3 to 6pm and night cap from 9 to 11pm. Not forgetting Jenny from the front office is always ready to assist any non Japanese guests who only speak English. No regret. Love this property

Satisfaction overload

Customer review rating 4.5/5

F. N. Families - Confirmed reviews ALL

Though the room temperature is quite hot but overall is great! Food is amazing and a child-friendly venue... Planning to reserve again...

Dear Mr. F., Thank you for taking the time to give us a review on your recent visit. Great to hear you had a wonderful time in Nasu! Hopefully, the room temperature will be more comfortable next time. Kind regards Grand Mercure Nasu Highlands Resort & Spa Teams

Very Satisfied

Customer review rating 5.0/5

Pj Families - Confirmed reviews ALL

All the hotel staff were friendly and accommodating. Nice location and facilities.

Other web-users rate our hotel

  • 299 reviews 7.7/10 Location
  • 1,141 reviews 7.5/10 Room
  • 849 reviews 6.8/10 Service
  • 20 reviews 6.1/10 WiFi
  • 1,294 reviews 7.4/10 Food
  • 982 reviews 8/10 Amenities
  • 416 reviews 7.2/10 Wellness Area
  • 392 reviews 4.3/10 Cleanliness

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Our other establishments nearby

Mercure Urabandai Resort & Spa 3 stars

Customer review rating (ALL Rating) 3.7/5 (185 reviews)

At 68.616 km

See the hotel
All our hotels in Tochigi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.