Grand Mercure Nasu Highlands Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.0/5 351 reviews

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Description

Hotel extras

  • Hike to the top of nearby Mt. Chausu, or take the Nasu Ropeway, a cable car with great views.

  • Visit the Nasu Animal Kingdom or Nasu Safari Park, both popular spots for family days out.

  • Enjoy our family-friendly resort in Nasu Highlands with rooms designed for young children.

  • Dine in our buffet restaurant with spectacular mountain views.

  • Our Nasu onsen resort has an open-air rock pool with water from the hot springs.

Our accommodation(s)

Hotel location

Grand Mercure Nasu Highlands Resort & Spa

4449-2 Takakuhei, Nasu-machi, Nasugun
325-0302 TOCHIGI
Japan

GPS:37.04037, 140.04107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Le Sensoriel

Le Sensoriel is a restaurant in Nasu Highlands with incredible 270-degree panoramic views across the mountains. Set on the top floor of the hotel, you can enjoy fresh, seasonal buffets with a kids' buffet corner, baby food, and mini cribs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  351 reviews

Customer review rating 4.5/5

Sarvajit P. Families - Confirmed reviews ALL

Two adults, one toddler, one baby, stayed for two nights, all-inclusive. The hotel was very accommodating for the children.

Customer review rating 5.0/5

Chingwen T. Families - Confirmed reviews ALL

From the moment we checked in, the staff were incredibly friendly and welcoming. The room was clean and simple, and the food was delicious. The only downside was that the breakfast options didn’t change much over our two-night stay, so I was actually glad we only opted for dinner on one of the nights. The free lounge bar was excellent, and the drinks after soaking in the hot spring were a real treat. Overall, there wasn’t much to complain about—except that the soundproofing in the room wasn’t great. Since there were lots of kids around, we could easily hear the noise from the neighboring rooms, even things like sneezing.

Customer review rating 4.0/5

Koji A. Families - Confirmed reviews ALL

The only minor drawback is the lift, as it can get quite busy at times, which may make getting in and out a little slow.

Customer review rating 5.0/5

Jonathon Z. Families - Confirmed reviews ALL

Richard Tin-Tun (GM) and his team provide excellent hospitality.

Customer review rating 4.5/5

Ryota Y. Families - Confirmed reviews ALL

子連れでくるのに最適な設備が充実しており、遊び場や食事、お風呂など、子供と楽しめました。 残念な点として、 EVの充電器が使えなくなっていました。次回行く時までには直っていたらいいなと思います。 日本人には直予約サイトが分かりづらいという難点もありました。 到着時にスタッフのお迎え等なく、重たい荷物を子供抱えて部屋まで行くのがしんどいです。

Other web-users rate our hotel

  • 432 reviews 7.7/10 Location
  • 1,564 reviews 7.2/10 Room
  • 1,114 reviews 6.7/10 Service
  • 22 reviews 5.9/10 WiFi
  • 1,783 reviews 7.4/10 Food
  • 1,444 reviews 8.1/10 Amenities
  • 963 reviews 7.6/10 Vibe
  • 595 reviews 6.1/10 Comfort

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