Tbilisi Saburtalo Hotel by Mercure 4 stars

Customer review rating (ALL Rating) 4.7/5 44 reviews

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Tbilisi Saburtalo Hotel by Mercure - Image 1
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Tbilisi Saburtalo Hotel by Mercure - Image 3
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15 KAZBEGI AVENUE, 0160 TBILISI, Georgia

Description

Hotel extras

  • Centrally Located

  • Proximity to Attractions

  • Onsite Restaurant and Bar

  • Meetings and Events Facilities

  • Easily Accessible

Our accommodation(s)

Hotel location

Tbilisi Saburtalo Hotel by Mercure

15 KAZBEGI AVENUE
0160 TBILISI
Georgia

GPS:41.726373, 44.76368

Telephone
Fax +995 32 244 11 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Wine & Fire

Our Restaurant is the hotel s main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, our Restaurant will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  44 reviews

Exceptional

Customer review rating 5.0/5

Bacho G. Couples - Confirmed reviews ALL

The best welcome, service, breakfast very good. Thanks a lot 🩷 the best reception team. Will come back

Dear Bacho, We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam I. Front Office Manager

Well located.

Customer review rating 3.5/5

Petre K. Business - Confirmed reviews ALL

Hotel is nite and clean. Well maintained. However its location on crossroads of busy streets makes rooms extremely noisy because of night traffic despite having high quality windows. Both of hotel sides are facing steaight on the streets and traffic noise can be really annoying.

Dear Petre K., Thank you for sharing your experience with us. We’re glad to hear that you appreciated our central location, cleanliness and well-maintained facilities. However, we apologize that the street noise impacted your comfort. While our windows are designed to minimize outside sounds, we understand that the city’s energy can sometimes be noticeable. For your next stay, we’d be happy to assist with room placement to help create a quieter experience. Thank you again for your feedback, and we hope to welcome you back soon. Warm regards, Mariam Ichkiti Front Office Manager

Comfortable stay and staff

Customer review rating 4.5/5

Syed A. F. Families - Confirmed reviews ALL

The stay was so comfortable and the staffs especially Ms. Anni, Mr. Ache, Ms. Ana and all other staffs were extremely courteous in providing me assistance out of the way with the local language help. Thanks all for the reception.

Dear Syed a. F., Thank you very much for your kind review and for choosing to stay with us. We are thrilled to hear that you found your stay so comfortable and that our team, especially Ms. Ani, Mr. Achi, Ms. Ana and the rest of our team, made a positive impact on your experience. Providing exceptional service, including assistance with the local language, is something we take great pride in, and it is wonderful to know that it made your stay more enjoyable. Your feedback encourages us to continue delivering excellent service to all our guests. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Mariam Ichkiti Front Office Manager

Ideal locations and Amazing view

Customer review rating 5.0/5

Kseniia Friends - Confirmed reviews ALL

Thanks for your Hospitality. Staff so kind and empathy , room was cleaned and view amazing. We got early check in and thanks for birthday cake. Especially big thanks Ms. Ani from reception (Incredibly kind and responsive girl), unfortunately we don't have chance to say bye for her.

Dear Kseniia S., We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. We’re thrilled to hear that you enjoyed the amazing view, ideal location, and our team’s hospitality. It’s great to know that Ani, in particular, made such a positive impression on your stay with her kindness and responsiveness. We will definitely pass along your kind words to her! We’re glad we could make your birthday special, and we look forward to welcoming you back in the future! Sincerely, Mariam Ichkiti Front Office Manager

Amazing stay

Customer review rating 5.0/5

Mahtab Couples - Confirmed reviews ALL

We had an amazing stay!! Everybody of the staff is super friendly and helped us when needed. The room was big. We liked the neighbourhood the hotel is in. Special shout out to Ana for helping with the organization for my boyfriend his birthday celebration.

Dear Mahtab N., We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Other web-users rate our hotel

  • 85 reviews 8.3/10 Location
  • 124 reviews 8/10 Room
  • 181 reviews 9.3/10 Service
  • 75 reviews 9.2/10 Cleanliness
  • 49 reviews 9.9/10 Vibe
  • 43 reviews 6.2/10 Breakfast
  • 19 reviews 8.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.