Tbilisi Saburtalo Hotel by Mercure 4 stars

Customer review rating (ALL Rating) 4.7/5 52 reviews

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Tbilisi Saburtalo Hotel by Mercure - Image 1
Tbilisi Saburtalo Hotel by Mercure - Image 2
Tbilisi Saburtalo Hotel by Mercure - Image 3
Tbilisi Saburtalo Hotel by Mercure - Image 4
15 KAZBEGI AVENUE, 0160 TBILISI, Georgia

Description

Hotel extras

  • Centrally Located

  • Proximity to Attractions

  • Onsite Restaurant and Bar

  • Meetings and Events Facilities

  • Easily Accessible

Our accommodation(s)

Hotel location

Tbilisi Saburtalo Hotel by Mercure

15 KAZBEGI AVENUE
0160 TBILISI
Georgia

GPS:41.726373, 44.76368

Telephone
Fax +995 32 244 11 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Wine & Fire

Our Restaurant is the hotel s main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, our Restaurant will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  52 reviews

Perfect stay.

Customer review rating 5.0/5

Vitalijs P. Business - Confirmed reviews ALL

Perfect staff. Excellent meals. Very attentive attitude towards guests.

Dear Vitalijs P., We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Good and safe stay

Customer review rating 4.5/5

G. Families - Confirmed reviews ALL

We checked in after midnight. we had a hassle free and quick check in. As a family our overall experience was good.

Dear Nishant G., We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Well located, Quiet environment

Customer review rating 4.0/5

Konstantine Couples - Confirmed reviews ALL

There was no toothbrush, the refrigerator was closed

Dear Konstantine, Thank you for taking the time to share your feedback with us. We’re so glad you chose to stay at Tbilisi Saburtalo Hotel by Mercure and we appreciate the opportunity to explain some of our practices. To support sustainability and reduce our environmental impact, we provide certain amenities, like toothbrushes, upon request. These are always complimentary for our guests and our team is more than happy to assist whenever you need one. Similarly, the minibar is kept turned off to conserve energy, but it’s ready for your use upon request. Thank you again for your valuable input, and we look forward to welcoming you back soon. Sincerely, Mariam Ichkiti Front Office Manager

comfortable as home

Customer review rating 5.0/5

Iuliya Friends - Confirmed reviews ALL

polite and attentive staff, the room is comfortable and always clean. The hotel is new and very stylish Thank you for the comfortable accommodation, I felt at home.

Dear Iuliia M., We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Exceptional

Customer review rating 5.0/5

Bacho G. Couples - Confirmed reviews ALL

The best welcome, service, breakfast very good. Thanks a lot 🩷 the best reception team. Will come back

Dear Bacho, We very much appreciate your comments regarding your stay at the Tbilisi Saburtalo Hotel by Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam I. Front Office Manager

Other web-users rate our hotel

  • 89 reviews 8.4/10 Location
  • 134 reviews 8.1/10 Room
  • 197 reviews 9.3/10 Service
  • 84 reviews 9.2/10 Cleanliness
  • 53 reviews 9.8/10 Vibe
  • 46 reviews 6.4/10 Breakfast
  • 19 reviews 8.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.