Tbilisi Philharmonic by Mercure Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 126 reviews

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Tbilisi Philharmonic by Mercure Hotel - Image 1
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10 Petre Melikishvili, 0179 TBILISI, Georgia

Description

Hotel extras

  • Central Location

  • Onsite Restaurant and Bar

  • High Speed WiFi

  • 24/7 Reception

  • Conference Facilities

Our accommodation(s)

Hotel location

Tbilisi Philharmonic by Mercure Hotel

10 Petre Melikishvili
0179 TBILISI
Georgia

GPS:41.707345, 44.784165

Telephone
Fax +995 32 244 77 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MUSE

Our Restaurant Muse is the hotel's main gathering place, where guests are delighted by Georgian and international dishes. With its easy access location and cozy atmosphere, Muse will always enhance your guest experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  126 reviews

New hotel

Customer review rating 3.0/5

H Solo - Confirmed reviews ALL

It’s a conveniently located and new hotel. I felt it rather soulless . I had dinner there on my first night and was only one in restaurant/bar era. I was given a room on the street side and the noise distrubed my sleep as windows are not fully soundproof. Breakfast was good and strong WiFi

Dear Henrice A., Thank you for taking the time to tell us about your experience at the Tbilisi Philharmonic by Mercure Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mariam Ichkiti Front Office Manager

Outstanding Stay

Customer review rating 5.0/5

Rm Business - Confirmed reviews ALL

My experience was extremely exceptional. I was very impressed by the wonderful hospitality and the unique service I received from the receptionists and the front desk. The hotel staff were very friendly and kind. The room was cozy and comfortable. Special thanks to the front desk manager Mariam who made my stay unforgettable along with Nika, Magda, and Luka whom were a great help in making me feel very welcome.

Dear Reem M., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Excellent Stay, The sweetest team to take care of you

Customer review rating 5.0/5

Shuchita K. Friends - Confirmed reviews ALL

I had an amazing stay at the hotel in Tbilisi. The Team is extremely kind, super helpful and always there to support you. The hotel is well located, super clean and very well priced. I would highly recommend this brand and this particular hotel.

Dear Shuchita K., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. We’re thrilled to hear that you had an amazing stay and found our team to be kind, helpful, and supportive. It’s great to know that you appreciated our location, cleanliness, and pricing. Your high recommendation means a lot to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Comfortable stay, cozy atmosphere, good location, wonderful staff.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable stay, cozy atmosphere, good location, wonderful staff. For me it was a plus that I was able to check in 1.5 hours earlier. A bad experience was that the bathroom door did not close because it was swollen from moisture. I lived alone and was able to close my eyes to this. The advantages of the hotel compensated for this incident. Also, the carpet was poorly prepared upon check-in. I asked to clean the carpet with a vacuum cleaner, this was done promptly. Daily cleaning was good. Water was replenished every day, this is a good plus for me. The room size was good. All the staff were positive. I will come back here.

Dear Kseniya B., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. We're glad to hear that you enjoyed the comfortable stay, cozy atmosphere and good location of our hotel. It's great that our early check-in and daily cleaning services, including the replenishment of water, added to your positive experience. We apologize for the issues you encountered with the bathroom door and the carpet. We appreciate your understanding and are taking steps to address these concerns to ensure they don’t affect future guests. Your feedback helps us improve, and we’re pleased that the advantages of our hotel outweighed these issues for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Exceptional

Customer review rating 5.0/5

Armen Couples - Confirmed reviews ALL

Booking process was smooth. Check in was great. Very friendly and attentive service. Reception staff just exceptional

Dear Lennart S., We very much appreciate your comments regarding your stay at the Tbilisi Philharmonic by Mercure Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariam Ichkiti Front Office Manager

Other web-users rate our hotel

  • 111 reviews 8.5/10 Location
  • 147 reviews 7.9/10 Room
  • 166 reviews 9.2/10 Service
  • 8 reviews 8.1/10 WiFi
  • 63 reviews 9.5/10 Cleanliness
  • 54 reviews 9.7/10 Vibe
  • 52 reviews 9.3/10 Breakfast
  • 29 reviews 8.7/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.