Ming Hotel Nanjing MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 215 reviews

Ming Hotel Nanjing MGallery Collection - Image 1
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Description

Hotel extras

  • Nestled in the heart of China's premier shopping district

Our accommodation(s)

Hotel location

Ming Hotel Nanjing MGallery Collection

No 100 Changjiang Road, Xuanwu District
210000 NANJING
China

GPS:32.0450845, 118.785275

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

M BISTRO

M Bistro is located on the second floor. Based on the refined and bold cooking of classic French cuisine, this innovative approach incorporates modern Asian inspiration to create novel and diverse culinary delights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  215 reviews

Customer review rating 4.5/5

Jiyang X. M. Families - Confirmed reviews ALL

Check in was great. Well spoken English speaking staff member assisted us. Front counter assisted with room change at check in due to my change of mind. They were very patient with me and helpful.

Customer review rating 5.0/5

Yiqun L. Families - Confirmed reviews ALL

The hotel environment is relaxing, clean and very comfortable for a family. As it was winter time, it was quiet and all the facilities were available e.g. swimming pool and gym. The breakfast is very much for the local taste. The family suite is spacious, it has a small kitchen and also has quite some space for dining and living. The hotel location is between two subway stops. There is a famous shopping centre 100/200 meters away.

Dear Yiqun L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Ruibin C. Couples - Confirmed reviews ALL

I had high expectations for my stay at the Ming Hotel Nanjing MGallery, but unfortunately, it was a letdown. The most significant issue was the room temperature. Despite it being winter, the room was uncomfortably hot. When I asked to switch the air conditioning to cool mode to get some relief, I was told it was simply not possible. Being unable to control the climate in a luxury hotel room made for a very restless night. The service was also inconsistent. We were initially offered complimentary breakfast, only to be told the next morning that it only applied to one person. This felt like a 'bait and switch' and was quite unprofessional. Additionally, the welcome fruit was disappointing, just a single unpeeled orange and pear. For a high-end collection, you expect a bit more effort in presentation. Overall, the lack of basic comfort and the confusing communication regarding amenities means I likely won't be returning.

Dear Ruibin C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Iana Z. Couples - Confirmed reviews ALL

Nice location, clean and spacious room. Good breakfast, but at first we were a bit confused, because we didn’t find an egg station, later on we found a QR code for ordering eggs, omelette etc, it’s very convenient.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Chin L. W. Families - Confirmed reviews ALL

Accommodating, warm and friendly staff. Modern and clean rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 782 reviews 9.7/10 Location
  • 998 reviews 9.3/10 Room
  • 1,103 reviews 9.2/10 Service
  • 594 reviews 9.8/10 Vibe
  • 393 reviews 9.1/10 Amenities
  • 368 reviews 9.2/10 Cleanliness
  • 258 reviews 8.1/10 Breakfast

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