Sofitel Nanjing Galaxy Suning 5 stars

Customer review rating (ALL Rating) 3.9/5 200 reviews

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Description

Hotel extras

  • Located in Nanjing city center downtown area.

  • Free WIFI access throughout the hotel including public areas and guestrooms.

  • Fitness Center including indoor sun glass proofed roof heated swimming pool and GYM

  • Room size all over 40sqm.

  • Chinese restaurant features Huaiyang Nanjing cuisines hosted by Platinum Award Executive Chef.

Our accommodation(s)

Single Bed

SUPERIOR ROOM, One King-size Bed, City Views

  • 3 pers. max
  • 37 / 398 sq ft
  • Bedding 1 x Queen size bed(s)
  • Views: City View
  • Most of the accommodation: Balcony

Hotel location

Sofitel Nanjing Galaxy Suning

9 Shanxi Road, Jiangsu Province
210009 NANJING
China

GPS:32.067501, 118.772475

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  200 reviews

TripAdvisor Rating  4.6/5  2,243 reviews

Customer review rating 4.5/5

Tan S. S. Couples - Confirmed reviews ALL

Not far from the Metro

Customer review rating 0.5/5

Yunchan K. Couples - Confirmed reviews ALL

They have many group guest but they don't have capability to service. It might be better to stay in IBIS.

Customer review rating 4.0/5

Jae K. Y. Business - Confirmed reviews ALL

A bit far from tourism attraction.

Customer review rating 1.0/5

Graham R. Couples - Confirmed reviews ALL

We appreciated the warm welcome, efficient staff, room upgrade, reliable internet, and complimentary minibar drinks. However, the stay was disappointing overall. The room felt dated, had a sewage smell, and the shower was left with long hairs. Despite our profile request for a quiet room, we were placed beside the elevators, causing noise issues. People were smoking on level 42 and putting their cigarettes out on the no smoking sign in the foyer, as our room was next tonthe foyer we smelled smoke. More seriously, someone entered our room despite the Do Not Disturb sign—a clear breach of privacy. The Club Lounge lacked promised offerings, food was stale, labelling was absent, and staff were largely inattentive. Loud electronic devices from children disrupted the atmosphere. Reporting the DND breach was frustrating: there were language barriers, a promised manager call never came, and later staff responded dismissively. No a five star hotel or experience.

Customer review rating 2.0/5

Zhuo C. Couples - Confirmed reviews ALL

The room was upgraded to Room 4522 but it has an unpleasant smell from toilet. The reception lady explained 'because the hotel is a bit old'.

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Other web-users rate our hotel

  • 4,104 reviews 9.5/10 Location
  • 7,325 reviews 8.8/10 Room
  • 8,168 reviews 9.2/10 Service
  • 53 reviews 4.8/10 WiFi
  • 1,841 reviews 8.7/10 Cleanliness
  • 1,836 reviews 9.3/10 Breakfast

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