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Sofitel Nanjing Galaxy Suning Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 3,668 reviews

ALLSAFE approved hotel

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Sofitel Nanjing Galaxy Suning
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Hotel extras

  • Located in Nanjing city center downtown area.

  • Free WIFI access throughout the hotel including public areas and guestrooms.

  • Fitness Center including indoor sun glass proofed roof heated swimming pool and GYM

  • Room size all over 40sqm.

  • Chinese restaurant features Huaiyang Nanjing cuisines hosted by Platinum Award Executive Chef.

Hotel location

Sofitel Nanjing Galaxy Suning

9 Shanxi Road
Jiangsu Province
210009 nanjing
china

Tel: +862583718888

Fax: (+86)25/83710505

Check-in from 14h00

Check out up to 12h00

  • NING HU RAILWAY:  SHANXI ROAD

  • NANJING METRO:  XUANWU STATION

  • By plane

    NANJING LUKOU At 45km / 27.96 miles

GPS:32.067501, 118.772475

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

SUPERIOR ROOM, One King-size Bed, City Views

  • Max. number of persons: 3
  • Area: From 37 m² / 398 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 864 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 540 people

Find out more

Our guest reviews for
Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,668 reviews

TripAdvisor Rating 4.5/5

2,222 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Thank you for providing a great environment even during the pandemic

TripAdvisor rating 5.0/5

chen761 Business - 20/12/2021 TripAdvisor review

The hotel is well managed, with friendly staff, clean facilities, and good food. The room are very well cleaned everyday. The cost for staying is very reasonable, and the location is very convenient, with some good restaurants nearby. Two thumbs up!

Dear Guest, warm greetings from Sofitel Nanjing Galaxy Suning. Thank you so much for sharing such nice feedback with us. I’m so delighted to read that you've enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing.

good location

Customer review rating 5.0/5

Yi Families - 25/04/2021 Confirmed reviews ALL

worth it

Dear Yi M., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

good stay, especial good check in experience,

Customer review rating 5.0/5

Wenli Z. Business - 25/04/2021 Confirmed reviews ALL

I got a very quick check in process, the staff arrange one room even they standard room was not ready, so she arrange other room for me, saving me a lot of time

Dear Wen Li Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

A pleasant stay overall

TripAdvisor rating 5.0/5

k0bewang Business - 18/04/2021 TripAdvisor review

Overall I’m very satisfied with my stay at Sofitel Nanjing. I would like to particularly thank Janice (Li Juan), who had done an excellent job helping me resolve a number of issues during my stay. She would definitely deserve a promotion if I were the manager. For sure, I will recommend your hotel to my family and friends, and will visit here again the next time.

Dear Guest， Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Lily Wang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Good stay and quiet. Especially thanks to Shirley LI’s considerate arrangement.

Customer review rating 5.0/5

Renee L. Couples - 06/04/2021 Confirmed reviews ALL

All is very good and comfortable. Already recommend to friends.

Dear Wen Qi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

good stay

Customer review rating 5.0/5

张. Business - 29/01/2021 Confirmed reviews ALL

the bed is big

Dear Wei Jun Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Good stay & superb service

Customer review rating 5.0/5

Kobe W. Solo - 11/01/2021 Confirmed reviews ALL

Overall I’m very satisfied with my stay at Sofitel Nanjing. I would like to particularly thank Janice (Li Juan), who had done an excellent job helping me resolve a number of issues during my stay. She would definitely deserve a promotion if I were the manager. For sure, I will recommend your hotel to my family and friends, and will visit here again the next time.

Dear W. X., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Good stay

Customer review rating 2.5/5

Shute W. Families - 09/01/2021 Confirmed reviews ALL

Well located The facilities are a bit dated The service is not as warm as I expected.

Dear W. S., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Galaxy Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 总经理 黄圣良

Very Good service, room condition

TripAdvisor rating 5.0/5

wilkins212018 Business - 27/07/2020 TripAdvisor review

Very Good service, room condition The location is near down town and good breakfast and very good view room is clean and very good condition workers are very kind I hope so next time also stay here...

Dear Guest:Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing.

愉悦的入住体验

Customer review rating 5.0/5

Will Business - 22/07/2020 Confirmed reviews ALL

Thank Moses Suen for the arrangement of my stay in the Sofitel Nanjing. The location of the hotel is excellent, quite near to the Xuanwu Lake. The room is so comfortable that you can enjoy your living here. Nearby Starbucks and other shop centers are easily available here. 酒店前台办理入住的速度挺快，酒店楼层较高，视野很好，酒店房间古典风格，套房舒适度很高，是一次很愉悦的住宿体验，再次感谢Moses的接待。

Dear Jing S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

good stay

Customer review rating 5.0/5

Pl Families - 09/07/2020 Confirmed reviews ALL

Good service

Dear Yun Hai L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Good stay

Customer review rating 5.0/5

Haizhou D. Families - 21/01/2020 Confirmed reviews ALL

Good city view and Kindness service.

Dear Hai Zhou D., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

comfortable and deluxe room

Customer review rating 5.0/5

褚. Business - 03/01/2020 Confirmed reviews ALL

Good experience, auto upgrade to deluxe room since I first time select and live in here Nice bed room and bathroom, very comfortable to lie in the bed, good sleep ever I had in hotels.

Dear Jing Shi C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Brilliant experience

Customer review rating 5.0/5

Hao C. Solo - 09/12/2019 Confirmed reviews ALL

Good service and brilliant experience in Sofitel.

Dear Hao C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Good as always!!

TripAdvisor rating 5.0/5

puiszel2017 Business - 08/12/2019 TripAdvisor review

I pick Sofitel everytime i travel to Nanjing. Very comfy & cozy room! Location is great, only problem is the traffic outside.. can't improve! Good breakfast & nice swimming pool! Love the bar as well! Highly recommended!

Dear Guest:Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning
Customer review rating 5.0/5

Xi L. Business - 05/12/2019 Confirmed reviews ALL

very good

Dear Xi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 5.0/5

Oliver Business - 21/11/2019 Confirmed reviews ALL

front office is nice， concierge provides execellent service。

Dear Min Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

will come back again

Customer review rating 4.5/5

O. C. H. Couples - 11/11/2019 Confirmed reviews ALL

the check in lady staff was efficient and very helpful to help me paying with my reward points.The room was clean and neat, the only disadvantage is no door to separate the living and the bathroom. The afternoon tea at the level 46 clubhouse was fantastic especially the Chinese tea. Special thanks to Monica she guided us to savour the good dishes in Nanjing. Check out was smooth. We will definitely come back again if we visited Nanjing in future.

Dear Cheng h. O., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.About the door you mentioned,I'd like to say we have 13 different room types with different interior designs,and we most certainly look forward to welcoming you back the next time to experience our different rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Service

TripAdvisor rating 4.0/5

suriyaxyz Business - 24/09/2019 TripAdvisor review

Hotel officer can not speak english very well, but they try to understand and support the customer very well. I have only one comment. Sometimes the hotel officers do not the booking promotion via website. I would like accorhotels to update all promotion to your officer.

Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning.We would like to take this opportunity to apologize to you for any lack we have made.Your comments about our staff's English skills and hotel promotion has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service.We look forward to hearing from you and to welcoming you back to us in the near future. Best wishes to you. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Splendid

TripAdvisor rating 5.0/5

HKStuart Business - 15/04/2019 TripAdvisor review

Amazing hotel. Upgraded to corner suite with breathtaking views over the city. Great breakfast in Exec Lounge. Staff faultless. Very nice swimming pool (great for lengths). Perfect location for getting to lake and a nice 1h walk to NJ Train station. Highly recommended.

Dear Guest: Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

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