Sofitel Nanjing Galaxy Suning Hotel 5 stars

Name: Sofitel Nanjing Galaxy Suning
Address: NANJING, 210009, CHINA
Telephone: (+86)25/83718888
Rating: 4.8

Customer review rating 4.8/5 3,667 reviews

ALLSAFE approved hotel

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+ 27 Services

Sofitel Nanjing Galaxy Suning Hotel

French luxury and local cuisine in the world's most exciting city

Sofitel Nanjing Galaxy Suning has 352 guest rooms,11 meeting rooms, 2 restaurants, 1 bar, a fitness center with swimming pool & soccer playground. Tips: We sincerely to inform you due the COVID pandemic control, the hotel close the executive Lounge and if you don't mind you can enjoy the club benefit at our Lobby Bar.

Hotel extras

Located in Nanjing city center downtown area.
Free WIFI access throughout the hotel including public areas and guestrooms.
Fitness Center including indoor sun glass proofed roof heated swimming pool and GYM
Grand Ballroom and multi-function rooms,offers French and local specialties coffee break style
Chinese restaurant features Huaiyang Nanjing cuisines hosted by Platinum Award Executive Chef.

Hotel location

Sofitel Nanjing Galaxy Suning

9 Shanxi Road
Jiangsu Province
210009 nanjing
china

Tel: +862583718888

Fax: (+86)25/83710505

Check-in from 14h00

Check out up to 12h00

NING HU RAILWAY : SHANXI ROAD
NANJING METRO : XUANWU STATION

By plane
NANJING LUKOU At 45km / 27.96 miles

GPS :32.067501, 118.772475

Hotel services

KWEE-ZEEN

All day dining restaurant serves up breakfast, lunch and dinners through its open kitchen theatre dining concept.

LE CHINOIS

Le Chinois provides authentic Huaiyang cuisine and local special cuisine.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

3 Restaurants
3 Bars
Snack and beverage machine
- Snack and beverage machine
Breakfast
- Buffet
Room service
- Cold snacks
- Hot meals

7 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 352 rooms
- One room for people with reduced mobility
- No family room
- 20 connecting rooms
- 57 non-smoking rooms
- 21 floors
Languages spoken at the hotel
- Chinese Mandarin
- English
Lounge
- Waiting area or lounge
Laundry / Valet Services
- Dry cleaning / Ironing
- Pressing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Elevator to all floor
Check In & Check-out facilities
- Express check-out
- Express check-in
Luggage storage
- Luggage storage
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Shoe shine machine
Safe deposit box at reception
- Safe deposit box at reception
Currency exchange
- Currency exchange

索菲特银河酒店地下停车场
- On site
- 246 parking spaces
- Public
- Parking opened 24/7
- Valet parking

Galaxy Swimming pool
- Covered
- On site
Galaxy Fitness Center
- On site

Services for children
- Indoor playground for children

Our accommodation(s)

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

SUPERIOR ROOM, One King-size Bed, City Views

Max. number of persons: 3
Area: From 37 m² / 398 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

LUXURY ROOM, One King-size Bed, Lake Views

Max. number of persons: 3
Area: From 57 m² / 614 sq ft
Views: Lake View *
Most of the accommodation: Private Pool *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

LUXURY ROOM, 2 Single beds, City Views

Max. number of persons: 3
Area: From 58 m² / 624 sq ft
Views: Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

SUPERIOR ROOM, 2 Single Beds, City Views

Accessible room

Max. number of persons: 3
Area: From 40 m² / 431 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

SUPERIOR ROOM, Club Millésime, One King-size Bed, City Views

Max. number of persons: 3
Area: From 37 m² / 398 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

LUXURY ROOM CLUB SOFITEL, One King-Size Bed, Lake Views

Max. number of persons: 3
Area: From 57 m² / 614 sq ft
Views: Lake View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

LUXURY ROOM CLUB SOFITEL, 2 Single Beds, City Views

Max. number of persons: 3
Area: From 58 m² / 624 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

Club Governor Suite, One King-size Bed, City View

Max. number of persons: 3
Area: From 125 m² / 1346 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Shoe polisher(...)

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 864 m²
Maximum capacity: 700 people
Maximum banquet capacity: 540 people

Find out more

good location

Yi Families - 25/04/2021 Confirmed reviews ALL

worth it

Dear Yi M., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

good stay, especial good check in experience,

Wenli Z. Business - 25/04/2021 Confirmed reviews ALL

I got a very quick check in process, the staff arrange one room even they standard room was not ready, so she arrange other room for me, saving me a lot of time

Dear Wen Li Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

A pleasant stay overall

k0bewang Business - 18/04/2021 TripAdvisor review

Overall I’m very satisfied with my stay at Sofitel Nanjing. I would like to particularly thank Janice (Li Juan), who had done an excellent job helping me resolve a number of issues during my stay. She would definitely deserve a promotion if I were the manager. For sure, I will recommend your hotel to my family and friends, and will visit here again the next time.

Dear Guest， Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Lily Wang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Good stay and quiet. Especially thanks to Shirley LI’s considerate arrangement.

Renee L. Couples - 06/04/2021 Confirmed reviews ALL

All is very good and comfortable. Already recommend to friends.

Dear Wen Qi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

good stay

张. Business - 29/01/2021 Confirmed reviews ALL

the bed is big

Dear Wei Jun Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Good stay & superb service

Kobe W. Solo - 11/01/2021 Confirmed reviews ALL

Dear W. X., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Good stay

Shute W. Families - 09/01/2021 Confirmed reviews ALL

Well located The facilities are a bit dated The service is not as warm as I expected.

Dear W. S., Thank you for taking the time to tell us about your experience at the Sofitel Nanjing Galaxy Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, 总经理黄圣良

Very Good service, room condition

wilkins212018 Business - 27/07/2020 TripAdvisor review

Very Good service, room condition The location is near down town and good breakfast and very good view room is clean and very good condition workers are very kind I hope so next time also stay here...

Dear Guest:Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing.

愉悦的入住体验

Will Business - 22/07/2020 Confirmed reviews ALL

Thank Moses Suen for the arrangement of my stay in the Sofitel Nanjing. The location of the hotel is excellent, quite near to the Xuanwu Lake. The room is so comfortable that you can enjoy your living here. Nearby Starbucks and other shop centers are easily available here. 酒店前台办理入住的速度挺快，酒店楼层较高，视野很好，酒店房间古典风格，套房舒适度很高，是一次很愉悦的住宿体验，再次感谢Moses的接待。

Dear Jing S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

good stay

Pl Families - 09/07/2020 Confirmed reviews ALL

Good service

Dear Yun Hai L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Good stay

Haizhou D. Families - 21/01/2020 Confirmed reviews ALL

Good city view and Kindness service.

Dear Hai Zhou D., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

comfortable and deluxe room

褚. Business - 03/01/2020 Confirmed reviews ALL

Good experience, auto upgrade to deluxe room since I first time select and live in here Nice bed room and bathroom, very comfortable to lie in the bed, good sleep ever I had in hotels.

Dear Jing Shi C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Brilliant experience

Hao C. Solo - 09/12/2019 Confirmed reviews ALL

Good service and brilliant experience in Sofitel.

Dear Hao C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Good as always!!

puiszel2017 Business - 08/12/2019 TripAdvisor review

I pick Sofitel everytime i travel to Nanjing. Very comfy & cozy room! Location is great, only problem is the traffic outside.. can't improve! Good breakfast & nice swimming pool! Love the bar as well! Highly recommended!

Xi L. Business - 05/12/2019 Confirmed reviews ALL

very good

Dear Xi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Oliver Business - 21/11/2019 Confirmed reviews ALL

front office is nice， concierge provides execellent service。

Dear Min Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

will come back again

O. C. H. Couples - 11/11/2019 Confirmed reviews ALL

the check in lady staff was efficient and very helpful to help me paying with my reward points.The room was clean and neat, the only disadvantage is no door to separate the living and the bathroom. The afternoon tea at the level 46 clubhouse was fantastic especially the Chinese tea. Special thanks to Monica she guided us to savour the good dishes in Nanjing. Check out was smooth. We will definitely come back again if we visited Nanjing in future.

Dear Cheng h. O., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.About the door you mentioned,I'd like to say we have 13 different room types with different interior designs,and we most certainly look forward to welcoming you back the next time to experience our different rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理黄圣良

Service

suriyaxyz Business - 24/09/2019 TripAdvisor review

Hotel officer can not speak english very well, but they try to understand and support the customer very well. I have only one comment. Sometimes the hotel officers do not the booking promotion via website. I would like accorhotels to update all promotion to your officer.

Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning.We would like to take this opportunity to apologize to you for any lack we have made.Your comments about our staff's English skills and hotel promotion has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service.We look forward to hearing from you and to welcoming you back to us in the near future. Best wishes to you. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

Splendid

HKStuart Business - 15/04/2019 TripAdvisor review

Amazing hotel. Upgraded to corner suite with breathtaking views over the city. Great breakfast in Exec Lounge. Staff faultless. Very nice swimming pool (great for lengths). Perfect location for getting to lake and a nice 1h walk to NJ Train station. Highly recommended.

Dear Guest: Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

A Sofitel with an excellent Chinese restaurant

nanbao_trip Solo travel - 20/03/2019 TripAdvisor review

Stayed only one night in this hotel The room is very spacious and well equipped. The Chinese Restaurant is superb and highly recommended. I invited my friends for lunch there. Breakfast at the lounge was simple.

Dear Guest: Warm greetings from Sofitel Nanjing Galaxy, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you enjoyed a wonderful moment with us. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing.

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