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Sofitel Nanjing Galaxy Suning Hotel 5 stars

Customer review rating 4.8/5 3,424 reviews
Sofitel Nanjing Galaxy Suning
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Hotel extras

  • Located in Nanjing city center downtown area.

  • Free WIFI access throughout the hotel including public areas and guestrooms.

  • Fitness Center including indoor sun glass proofed roof heated swimming pool and GYM

  • Grand Ballroom and multi-function rooms,offers French and local specialties coffee break style

  • Chinese restaurant features Huaiyang Nanjing cuisines hosted by Platinum Award Executive Chef.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Nanjing Galaxy Suning

9 Shanxi Road
Jiangsu Province
210009
nanjing
china

Tel: +862583718888

Fax: (+86)25/83710505

Contact email

Check-in from 14h00

Check out up to 12h00

  • NING HU RAILWAY :   SHANXI ROAD

  • NANJING METRO :   XUANWU STATION

  • By plane

    NANJING LUKOU At 45km / 27.96 miles

GPS :32.067501, 118.772475

Our accommodations

268 beautifully designed rooms and suites all 36 square meters or bigger. All rooms are equipped with plasma TV, free plug-and-play broadband and a safety box large enough to store a laptop computer.

SUPERIOR ROOM, 1 King Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, One King-size Bed, Lake Views

  • Max. number of persons: 3
  • Area: From 57m²
  • Views: Lake side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 2 Single beds, City Views

  • Max. number of persons: 3
  • Area: From 58m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Accessible room

SUPERIOR ROOM, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 40m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM CLUB SOFITEL, One King-size Bed, City Views

  • Max. number of persons: 3
  • Area: From 37m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, Club Millésime, One King-size Bed, Lake Views

  • Max. number of persons: 3
  • Area: From 57m²
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM CLUB SOFITEL, 2 Single Beds, City Views

  • Max. number of persons: 3
  • Area: From 58m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

GOVERNOR SUITE, Club Millésime, One King-size Bed, City Views

  • Max. number of persons: 3
  • Area: From 125m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

PRESTIGE SUITE, Club Millésime, One King-size Bed, City Views

  • Max. number of persons: 3
  • Area: From 69m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Suite Club Sofitel, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 69m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Signature Suite & Apartment, One Bedroom Apartment, 1 Queen Size Bed, City Views

  • Max. number of persons: 3
  • Area: From 120m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

KWEE-ZEEN

Type of cuisine: International

All day dining restaurant serves up breakfast, lunch and dinners through its open kitchen theatre dining concept.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHINOIS

Type of cuisine: Regional

Le Chinois provides authentic Huaiyang cuisine and local special cuisine.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB MILLESIME

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 864 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 540 people

Find out more

Our guest reviews for
Sofitel Nanjing Galaxy Suning

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,424 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,727 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.8/5

Haizhou D. Families - 21/01/2020 Confirmed reviews ALL

Good city view and Kindness service.

comfortable and deluxe room

Customer review rating 4.8/5

褚. Business - 03/01/2020 Confirmed reviews ALL

Good experience, auto upgrade to deluxe room since I first time select and live in here Nice bed room and bathroom, very comfortable to lie in the bed, good sleep ever I had in hotels.

Dear Jing Shi C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Brilliant experience

Customer review rating 4.8/5

Hao C. Solo - 09/12/2019 Confirmed reviews ALL

Good service and brilliant experience in Sofitel.

Dear Hao C., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Good as always!!

TripAdvisor rating 4.5/5

puiszel2017 Business - 08/12/2019 TripAdvisor review

I pick Sofitel everytime i travel to Nanjing. Very comfy & cozy room! Location is great, only problem is the traffic outside.. can't improve! Good breakfast & nice swimming pool! Love the bar as well! Highly recommended!

Dear Guest:Warm greetings from Sofitel Nanjing Galaxy Suning, and thank you so much for sharing such nice feedback with us. I’m so delighted to read that you found everything perfect as you expected at our hotel. I have already passed on your words to our teams, it is inspiring for everyone here that we were able to meet your satisfaction. Once again, thank you for your valuable feedback, we most certainly look forward to welcoming you back the next time your travel brings you to Nanjing. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning
Customer review rating 4.8/5

Xi L. Business - 05/12/2019 Confirmed reviews ALL

very good

Dear Xi L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 4.8/5

Oliver Business - 21/11/2019 Confirmed reviews ALL

front office is nice， concierge provides execellent service。

Dear Min Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

will come back again

Customer review rating 4.8/5

O. C. H. Couples - 11/11/2019 Confirmed reviews ALL

the check in lady staff was efficient and very helpful to help me paying with my reward points.The room was clean and neat, the only disadvantage is no door to separate the living and the bathroom. The afternoon tea at the level 46 clubhouse was fantastic especially the Chinese tea. Special thanks to Monica she guided us to savour the good dishes in Nanjing. Check out was smooth. We will definitely come back again if we visited Nanjing in future.

Dear Cheng h. O., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.About the door you mentioned,I'd like to say we have 13 different room types with different interior designs,and we most certainly look forward to welcoming you back the next time to experience our different rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 4.8/5

Oliver Z. Business - 19/10/2019 Confirmed reviews ALL

Great service from front desk。

Dear Min Jie z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 4.8/5

Andrew Couples - 30/09/2019 Confirmed reviews ALL

Amazing service and nice location. Nothing to complain.

perfect

Customer review rating 4.8/5

Wei Business - 24/09/2019 Confirmed reviews ALL

very good

Dear Wei S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Service

TripAdvisor rating 4.5/5

suriyaxyz Business - 24/09/2019 TripAdvisor review

Hotel officer can not speak english very well, but they try to understand and support the customer very well. I have only one comment. Sometimes the hotel officers do not the booking promotion via website. I would like accorhotels to update all promotion to your officer.

Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay with us at Sofitel Nanjing Galaxy Suning.We would like to take this opportunity to apologize to you for any lack we have made.Your comments about our staff's English skills and hotel promotion has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest service.We look forward to hearing from you and to welcoming you back to us in the near future. Best wishes to you. Iris Huang Guest Experience Manager Sofitel Nanjing Galaxy Suning

It is a Good Hotel

Customer review rating 4.8/5

Joel Business - 23/09/2019 Confirmed reviews ALL

Hotel is some points old, but the service is acceptable. The elevators are too old & soo slow to waste so much time for waiting.

Dear Zhi Jie Z., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. To begin with, we are delighted to learn that you have enjoyed your stay with us, and it is a pleasure to receive positive feedback from you. Meanwhile,I am sorry because of the hotel facilities did not meet your expectations.Our hotel has been built for 14years,but we have been working on the maintenance of the facilities of the room. We appreciate your feedback as this is our best resource for improving guest services，and we hope your next visit will be more pleasant than the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Comfortable room great location as well as polite front-desk

Customer review rating 4.8/5

J. H. Business - 22/09/2019 Confirmed reviews ALL

The room is comfortable and clean and tidy as the last time, and it takes 2 minutes walk after my mid-night rendezvous. Front-desk Carrie is efficient and polite and make my experience even better. Definitely a 5-star service. Re-book soon.

Dear Jia Wei H., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Wonderful Service

Customer review rating 4.8/5

David L. Business - 06/09/2019 Confirmed reviews ALL

Staff are very friendly and helpful.

Dear David Yan L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Homelike experience in Sofitel Nanjing

Customer review rating 4.8/5

Kyara Families - 21/08/2019 Confirmed reviews ALL

I was offered with an unexpected upgrade, which made the visit to Nanjing by my daughter and I a quite pleasing experience. Software is more important than the hardware, that's why I chose Sofitel Nanjing and my experience proved my correctness. Next time I'd like to enjoy the Millesime Club.

Dear Chuan Y., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
Customer review rating 4.8/5

Anonymous Friends - 14/08/2019 Confirmed reviews ALL

Thanks for Amy and Janice’s concern during state, it’s a wonderful experience

Dear Ji L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

Excellent and the most comportable stay ever

Customer review rating 4.8/5

K. W. G. Business - 13/08/2019 Confirmed reviews ALL

I felt like sleeping in my home. Every employees were very kind and smiled all times. Especially, I cannot remember the name but, some trainee manager in the desk, she was the most kind and cheerful look. She always has said hello to me in Korean. I have never expected to listen Korean hello in hotel. It was very special experience that I never forgot.

Dear Wongil K., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

perfect hotel

Customer review rating 4.8/5

L. Q. Friends - 10/08/2019 Confirmed reviews ALL

professional service upon check in ，check out and concierge also

Dear Q. L., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良

不主流

Customer review rating 4.8/5

C. Business - 26/07/2019 Confirmed reviews ALL

comfortable

尊敬的 Jin Fei C.： 感谢惠赐有关下榻 Sofitel Nanjing Galaxy Suning 的宝贵意见。听到您对我们工作的肯定，十分开心。 一直以来，我们坚持不懈地提升服务质量，相信您的反馈将给我们所有的员工带来莫大的鼓舞。未来我们会继续将细致、个性化的服务深入到每一个服务环节，让更多入住索菲特的客人都能感受到我们的特色。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 总经理 黄圣良

Perfect Experiences as my feeling at home

Customer review rating 4.8/5

Evan Business - 23/07/2019 Confirmed reviews ALL

Sofitel Galaxy is my preferred hotel for my Nanjing business travels, I enjoy the experience here and the best service of front desk and concierge team. A especial thank to Leader Moses Suen, who will give a welcome greeting to me everytime. strongly recommend it for your biz trip @ Nanjing

Dear Shan Yu S., We very much appreciate your comments regarding your stay at the Sofitel Nanjing Galaxy Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 总经理 黄圣良
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