Novotel Nanjing Central Suning 4 stars

TripAdvisor rating 4.5/5 328 reviews

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Description

Hotel extras

  • Free WIFI, satellite TV, many rooms with city views

  • Hot Chinese and Western breakfast buffet

  • Delicated Chinese and international dining

  • Choice of restaurants and shopping nearby

Our accommodation(s)

Hotel location

Novotel Nanjing Central Suning

No 68 Huaihai Road, Qinghuai District, Jiangsu Province
210005 NANJING
China

GPS:32.037348, 118.786186

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  328 reviews

Faulty passenger lift and hotel email not working

TripAdvisor rating 3.0/5

jasonB6627XZ Couples - TripAdvisor review

Every good except the faulty passenger lift. The door is not opening properly. This is shocking as we at level 36 of hotel. Before arrival sent few emails. But all rejected. Hotel management need to check their email address or make sure it is live.

Warmth despite the Bebinca typhoon

TripAdvisor rating 5.0/5

Paradise760714 Business - TripAdvisor review

I was in the hotel during the Bebinca typhoon period. The hotel staff was helpful and flexible. With the help of Annie Qian, I managed to secure the room and was also greeted with a warm and sweet smile during the mid autumn festival. despite they did not prepare any welcome note and welcome amenities, she was sweet enough to present me with a box of mooncake! It made my days and will be definitely be back so that I could witness the improvements with Annie’s influence to other staffs!

Positive Aspects

TripAdvisor rating 4.0/5

9changp TripAdvisor review

This high-rise hotel is situated close to the metro station. Lifts are efficient. Employees are friendly. The room is spacious. The bed is comfortable. The breakfast is bountiful, delicious and fresh. The ambience is serene.

Poor facilities- air conditioning

TripAdvisor rating 1.0/5

lily h TripAdvisor review

I am staying at the hotel, and today is the 2nd night. I ‘ve just made a request at the reception to check whether my air conditioning is working or not coz it keeps at 25 degree Celsius no matter what temperature I switched to. It is terrible hot at the room and the staff only brings me the electric fan! So is the air conditioning not working properly? They said no, but then why it cannot lower down the temperature? Then, the staff said there’s energy controls in the city! Excuse me? What? There ‘a no such thing at all! I am disappointed on the staff ‘s way to solve a problem. I suggested to change room if it cannot be solved but no one responded. I turned out staying at the same room. And the funniest thing is the staff said the temperature of the city will drop tomorrow! And suggested us to open the windows! If this can solve the issue, why should an air conditioner exist?

Great Location, breakfast was out of expecation not good

TripAdvisor rating 3.0/5

laukeith Business - TripAdvisor review

Location is great. Gym room is not well maintained, it seems abandon for a long period of time. Breakfast is the worst out of all my stays in Accor hotels. No Services at all, no one cleaned the tables, no one refilled the food. And the food tasted really bad and not fresh!

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Other web-users rate our hotel

  • 5,172 reviews 9.8/10 Location
  • 4,463 reviews 8.4/10 Room
  • 4,793 reviews 8.9/10 Service
  • 49 reviews 5.5/10 WiFi
  • 2,269 reviews 9.2/10 Cleanliness
  • 1,299 reviews 9.4/10 Food
  • 759 reviews 8.3/10 Breakfast

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