Novotel Nanjing Central Suning 4 stars

TripAdvisor rating 4.3/5 333 reviews

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Novotel Nanjing Central Suning - Image 1
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No 68 Huaihai Road, Qinghuai District, Jiangsu Province, 210005 NANJING, China

Description

Hotel extras

  • Free WIFI, satellite TV, many rooms with city views

  • Hot Chinese and Western breakfast buffet

  • Delicated Chinese and international dining

  • Choice of restaurants and shopping nearby

Our accommodation(s)

Hotel location

Novotel Nanjing Central Suning

No 68 Huaihai Road, Qinghuai District, Jiangsu Province
210005 NANJING
China

GPS:32.037348, 118.786186

Telephone
Fax +86 25 5876 6100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.3/5  333 reviews

bad experience

TripAdvisor rating 2.0/5

936lucy Friends getaway - TripAdvisor review

For reservations on the official website, you must arrive before 9:00 before check-in on the same day to reserve the room, otherwise you will cancel the reservation for me. The room is old and the hygiene is average. The window is open when you check in, no screen windows are installed, and there are mosquitoes in the room. There are only two bottles of mineral water in the whole room. The minibar is empty, and there is a worn-out plastic bottle opener in it. Without welcome fruits and drinks, the rights and interests of members are the same as virtual. There are no points for the cash consumption part after check-out. It is wrong to contact the front desk to make up for me manually. I have to go to the customer service to delete it again and get points. It is said that the geographical location is good, but in fact it is a 15-minute walk from the subway station.

Downtown hotel

TripAdvisor rating 4.0/5

Leonhkny TripAdvisor review

Our experience with Novotel is generally positive. This Nanjing hotel is right at downtown with the city's prime shopping malls steps away. Room is neat and spacious with a city view. Housekeeping, however, needs improvement. Price is very competitive, though.

Not a pleasant experience

TripAdvisor rating 2.0/5

Qian Qian L TripAdvisor review

I didn’t have a pleasant experience in this hotel. First of all, my check in was a very stressful experience. As an Accor member, I have booked my room on the Accor website, upon arrival for check in, the male receptionist is cold and aggressive, which shocked me as I have only experienced exceptional service in all the Sofitels and Novotels back home. After arrived at my room, I found out all the furniture was old and the soundproof system was poor, I could hear the noise from the next door, I had no idea how many people were in that room, but the noise I could hear showed it was a group. My room’s ‘view’ is also ‘great’! Because I only can see tubes and bins outside. Worst Accor hotel I have ever lived in. Not recommend it to anyone.

Faulty passenger lift and hotel email not working

TripAdvisor rating 3.0/5

jasonB6627XZ Couples - TripAdvisor review

Every good except the faulty passenger lift. The door is not opening properly. This is shocking as we at level 36 of hotel. Before arrival sent few emails. But all rejected. Hotel management need to check their email address or make sure it is live.

Warmth despite the Bebinca typhoon

TripAdvisor rating 5.0/5

Paradise760714 Business - TripAdvisor review

I was in the hotel during the Bebinca typhoon period. The hotel staff was helpful and flexible. With the help of Annie Qian, I managed to secure the room and was also greeted with a warm and sweet smile during the mid autumn festival. despite they did not prepare any welcome note and welcome amenities, she was sweet enough to present me with a box of mooncake! It made my days and will be definitely be back so that I could witness the improvements with Annie’s influence to other staffs!

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Other web-users rate our hotel

  • 6,096 reviews 9.8/10 Location
  • 5,526 reviews 8.7/10 Room
  • 5,541 reviews 9.2/10 Service
  • 53 reviews 5.4/10 WiFi
  • 2,765 reviews 9.5/10 Cleanliness
  • 1,657 reviews 9.5/10 Food
  • 827 reviews 8.3/10 Breakfast
  • 7 reviews 3.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.