Novotel Nanjing Central Suning Hotel

Customer review rating (ALL Rating) 4.7/5 3,352 reviews

ALLSAFE approved hotel

Novotel Nanjing Central Suning
See on a map
+ 20 Services

Hotel extras

  • Free WIFI, satellite TV, many rooms with city views

  • Hot Chinese and Western breakfast buffet

  • Delicated Chinese and international dining

  • Choice of restaurants and shopping nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Nanjing Central Suning

No 68 Huaihai Road
Qinghuai District
Jiangsu Province
210005 nanjing

Fax: (+86)25/58766100

Check-in from 14h00

Check out up to 12h00

  • BUS:  1,2,3,4,5,16,25 XINJIEKOU


  • By plane

    NANJING LUKOU At 41km / 25.48 miles

  • By train

    NJ RAILWAY STATION At 12km / 7.46 miles

GPS:32.037348, 118.786186

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 230

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 14 people

Find out more

Our guest reviews for
Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

3,352 reviews

TripAdvisor Rating 4.5/5

316 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 5.0/5

Nunia K. Families - 28/01/2020 Confirmed reviews ALL

Awesome stay

Friendly and helpful

Customer review rating 5.0/5

Yan Couples - 14/01/2020 Confirmed reviews ALL

Very friendly and helpful staff, from the deputy manager Ms. Li Xuan down to the front desk, to the hall, the restaurant and the cleaning staff. Very convenient location, easy to get everywhere.

A pleasant stay

TripAdvisor rating 5.0/5

elena_april Solo travel - 23/12/2019 TripAdvisor review

It was a short stay in the city centre of Nanjing. The Reception and Premium Lounge staff is really friendly. Especially Manager Sunny. Very professional, very attentive, very polite, very smiling. I felt so welcomed. Thank you so much for your hospitality and great care. Will be glad to come back there again.

Thanks for staying with us at the Novotel Nanjing Central Suning. I’m happy to hear that you enjoyed your stay and that Sunny was helpful! I’ll be sure to share your comments with them. See you soon,
Customer review rating 5.0/5

Nopporn Friends - 13/12/2019 Confirmed reviews ALL

Great location with excellent hopitalities

Always feel as Home

Customer review rating 5.0/5

Alban B. Business - 20/11/2019 Confirmed reviews ALL

As soon as I arrived I was hosted by the Front Desk team with a "Welcome Back Mr B.", and have been upgraded, a professional team very efficient in an ideal location a few steps away from all the malls, I will come back again and again, I feel so good in this Hotel

Very good location!

Customer review rating 5.0/5

Julie T. Couples - 19/11/2019 Confirmed reviews ALL

The hotel is very clean, staffs are so nice. We enjoy very much. Will come back soon!

feel welcomed

Customer review rating 4.5/5

Kang H. Families - 18/11/2019 Confirmed reviews ALL

room is very clean and staff are really nice


Customer review rating 5.0/5

L. C. C. Business - 09/11/2019 Confirmed reviews ALL

It where I always stayed in Nanjing


Customer review rating 5.0/5

Andrew F. Solo - 06/11/2019 Confirmed reviews ALL

It started with a smile and ended with a smile.

Excellent experience at Novotel Nanjing

Customer review rating 5.0/5

Bill Z. Families - 04/11/2019 Confirmed reviews ALL

I had holiday trip in Nanjing, staying at Novotel Nanjing Central Sunning. It was excellent experience with Novotel Nanjing. The hotel has excellent location, the staff was very nice and helpful!

Excellent service and nice ambience.

Customer review rating 5.0/5

Dr S. O. (. I. 3. Couples - 30/10/2019 Confirmed reviews ALL

Guest relations officer check us in very efficiently. Upgraded my room. Helped me to book Dr Sun Yat Sen memorial visit. The Room is clean and just right for my wife and I.

Cordial service amidst an average hardware making the Nanjing Novel experience a very good one.

Customer review rating 4.0/5

T. Y. K. Business - 29/10/2019 Confirmed reviews ALL

This is my first stay with Novotel in Nanjing. Upon arrival at the front entrance, I was not greeted and I had to carry the luggage into the lobby by myself. The lobby and the reception counter although not grand, it is nonetheless neat and simple. People behind the counter is wearing a sunning smile, their attitude is positive and helpful. The room is well light, clean and tidy with amenities serving the expectation that a business traveller has come to expect from a 3-4 star international hotel. The servies at the executive lounge is general good and guests are well treated. People at the concierge are according great service in terms of transport arrangement and city guide. All in all a very pleasant Novotel experience that appeals the the 5 senses, and the feelings in particular.


Customer review rating 4.0/5

L. V. B. Solo - 25/10/2019 Confirmed reviews ALL



Customer review rating 5.0/5

H. C. H. Friends - 25/10/2019 Confirmed reviews ALL

clean , quiet and comfortable

Very good

Customer review rating 5.0/5

Leejun Business - 21/10/2019 Confirmed reviews ALL

Comfortable & enjoyable feeling in the hotel.

Good location and great comfort

Customer review rating 4.5/5

Nicole Couples - 19/10/2019 Confirmed reviews ALL

Hotel is right in the central shopping area and close to train station hence very convenient, hotel room is clean, bed is comfortable, staff is very friendly and warm, overall a very happy experience.

My Trip to Nanjing

TripAdvisor rating 5.0/5

870sweet Couples - 19/10/2019 TripAdvisor review

The Front Office Staffs especially the Manager, Sunny Jiang were excellent, very friendly and very helpful. Our getting around on public transports were their effort. Our requests in our online booking were all met especially our late check out. Our thanks to them for a wonderful stay although it was only for a night. Will stay there again in my next trip.

Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Nanjing a great experience. Personalized service is of great importance for Novotel Nanjing Central, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.

The Hotel and the front line Staffs are truly wonderful.

Customer review rating 4.5/5

T. L. H. Solo - 18/10/2019 Confirmed reviews ALL

My room is very clean and comfortable. Your wonderful front line staffs deserves commending

Great location, good service and friendly staff

TripAdvisor rating 5.0/5

Sean1006 Solo travel - 08/08/2019 TripAdvisor review

The hotel is very close to metro station (Xin Jie Kou). Great service and friendly staff. Breakfast was delicious with a lot of choices. I enjoyed my stay very much and will definitely stay at this hotel when I visit Nanjing next time.

Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Nanjing a great experience. Personalized service is of great importance for Novotel Nanjing Central, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.

What about air con

TripAdvisor rating 4.0/5

Trek08008740320 Family - 04/04/2019 TripAdvisor review

All staff from check in to concierge to catering were excellent. Restaurant above average with very good 'hot pot' deal . BUT air conditioning is switched off to rooms so have to order a fan!!! Not acceptable for a Novotel class hotel

Dear guest I would like to personally thank you for your mail, and your comments. I understand your disappointment with the service provided to you, and would like to thank you for your constructive feedback. We deeply regret that you have had an unpleasant experience while staying at Novotel Nanjing Central. We have taken note of your comments, and have discussed them with the related department and will follow up on this personally. We hope that we can work together towards solving this issue, and welcome you once again in the future. Yours sincerely, Joyce Luan, Marketing and Communications manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in nanjing