Mercure Sofia City 4 stars

Customer review rating (ALL Rating) 4.7/5 326 reviews

Mercure Sofia City - Image 1
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Description

Hotel extras

  • Stylishly renovated hotel with modern rooms, a la carte restaurant and conference centre.

  • Near to NDK, BOYNA CHURCH, BULGARIA MALL, MUSEUMS, DENTAL CLINICS

  • Purpose-built conference centre with many fully-equipped conference halls and co-working place

  • The hotel offers 111 confortable rooms and suites, ideal for business and leisure events.

  • On site chargeable car parking, fitness centre, salt room and sauna area

Our accommodation(s)

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Room 1

Hotel location

Mercure Sofia City

83 Bulgaria Blvd.
1404 SOFIA
Bulgaria

GPS:42.6599, 23.2867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  326 reviews

Customer review rating 5.0/5

Petia S. K. Couples - Confirmed reviews ALL

Dear Petia S. K., Thank you for your positive feedback. We are delighted to hear that our hotel met your needs and that our staff provided you with efficient and polite service. Your satisfaction is our priority, and we appreciate your kind words. Best regards, Mercure Sofia City

Customer review rating 2.0/5

Anand M. Families - Confirmed reviews ALL

Dear Anand M., Thank you for your feedback regarding your recent stay. We regret that the housekeeping service did not meet your expectations and understand the importance of cleanliness for our guests. Your comments will be taken into consideration for future improvements. Best regards, Mercure Sofia City

Customer review rating 3.5/5

Abhishek S. Families - Confirmed reviews ALL

Dear Abhishek S., Thank you for your feedback regarding your recent stay at Mercure Sofia City. I am pleased to hear that you found the rooms spacious and comfortable. However, I regret to learn about your concerns with housekeeping efficiency and the breakfast menu variety. We appreciate your input on the toaster and coffee machine issues, as guest satisfaction is a priority for us. Your comments will be taken into consideration as we continue to enhance our services. Best regards, Mercure Sofia City

Customer review rating 4.5/5

Chanda S. Families - Confirmed reviews ALL

Dear Chanda S., Thank you for your positive feedback regarding the location and comfort of your stay. I appreciate your comments about housekeeping, and I will ensure that your concerns are noted for future improvements. Best regards, Mercure Sofia City

Customer review rating 3.5/5

Mariya C. Solo - Confirmed reviews ALL

Dear Mariya C., Thank you for your feedback. We are pleased to hear that you found your room comfortable. However, we acknowledge your concerns regarding staff training and the pricing of our restaurant. Your observations are valuable as we strive for continuous improvement. Best regards, Mercure Sofia City

Other web-users rate our hotel

  • 81 reviews 6.7/10 Location
  • 166 reviews 8.3/10 Room
  • 165 reviews 7.7/10 Service
  • 6 reviews 6.5/10 WiFi
  • 88 reviews 8.3/10 Comfort
  • 79 reviews 8.9/10 Cleanliness
  • 79 reviews 8.4/10 Breakfast
  • 76 reviews 9.8/10 Vibe

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