Novotel Sofia

Novotel Sofia 4 stars

Customer review rating (ALL Rating) 4.8/5 61 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Have the best breakfast in town in our modern restaurant or at our fancy bar.

  • Outstanding service, provided by our professional and friendly ambassadors

  • New state of the art building, combining the latest digital technology and contemporary design

  • Located in dynamic area, within 10 minute easy access from airport and to city center

  • Fantastic and unique mountain and city view

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Sofia

115 N Tsarigradsko Shosse Blvd
1784 SOFIA
Bulgaria

  • CENTRAL BUS STATION: 

  • By plane

    SOFIA At 3km / 2 miles - Shuttle paying

  • By plane

    SOFIA AIRPORT At 3km / 2 miles - Shuttle paying

  • By car

    TRAKIA At 18km / 11 miles

  • By train

    SOFIA RAILWAY At 8km / 5 miles

GPS:42.659078, 23.382982

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO2 RESTAURANT

Whether for breakfast, lunch or dinner, our Chef offers you a great variety of dishes, always prepared with the finest quality produce.

Our accommodation(s)

Our standard double rooms of over 24 sqm combine modern decoration of the latest Next rooms generation with air conditioning, satellite TV, direct telephone, free WiFi Internet access, minibar, safe tea and coffee facility. Up to 2 adults + 2 children A unique experience combining relaxation and focus. The Next Executive room treats you like a VIP: Nespresso machine, bathrobe, slippers, cosmetic amenities, minibar, free WiFi Internet access. Very spacious room of over 39 sqm with large salon.

Our guest reviews

Our guest reviews for
Novotel Sofia

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  61 reviews

TripAdvisor Rating  4.5/5  1,002 reviews

Certificate of excellence 2022

Pleasant stay in my dear hotel

Customer review rating 5.0/5

Veljko K. Families - Confirmed reviews ALL

I have stayed several times, a very pleasant and quality hotel, with excellent service and very reliable staff

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good stay.

Customer review rating 5.0/5

Rene B. Business - Confirmed reviews ALL

I have been coming to the Novotel in Sofia for many years and have been very satisfied. Furthermore, the hotel and the staff have the right appearance, which ensures many satisfied customers. Please continue like this.

Dear Rene , Thank you so much for your comment and your encouragement. I promise you that we will continue on the same way, and we will do our best to make all our guest happy. Have a nice day and see you soon in Sofia

Modern Comfortable Hotel

Customer review rating 5.0/5

Dr E. D. Business - Confirmed reviews ALL

Beautiful and modern hotel in the business district of Sofia. The hotel and our room was very clean and comfortable, the staff was extremely friendly and kind. Breakfast was very good, food was fresh and good quality.

Dear Mr D., To receive such comment from a Diamond member is a great recognition. Thank you very much for that. Je vous remercie au nom de toute mon equipe et j espere que j aurais la chance de faire votre connaissance lors de votre prochaine visite. N hesitez pas a me contacter Je vous souhaite une excellente journee A bientot Christophe Bergeron General Manager

Clean and Firendly

Customer review rating 4.5/5

Simon Business - Confirmed reviews ALL

The people at the hotel were very helpful, approachable and friendly. All my questions were answered efficiently, politely and with a smile. The hotel was clean. The location was excellent for the airport and only a short drive to the city centre.

Dear Simon, Thank you very much for your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will appreciate if you could give me more details about your experience with ''the honey'', to understand better because we have every morning the honey on the breakfast buffet. Maybe you are talking about the honeycomb that we hade before ? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

Well located and good stay

Customer review rating 5.0/5

Desislava D. Business - Confirmed reviews ALL

The hotel is a good location, the rooms are clean, the staff is very friendly. The service is exceptional. I am happy to choose to stay at Novotel Sofia.

Dear Nikolay, We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I 'm happy that you enjoyed your stay with us and appreciated all the services Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Konstantin S. Families - Confirmed reviews ALL

Perfect every time. You know what you will receive every time. Not surprises, except good ones.

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located and very good stay

Customer review rating 5.0/5

Laurentiu C. Business - Confirmed reviews ALL

good staff, friendly, one word "Perfect"

Modern and Comfortable

Customer review rating 4.5/5

Ercan D. Friends - Confirmed reviews ALL

Everyone was kind. Check-in and check out were fast and friendly. Our room was very clean and comfortable. Breakfast was good. The staff were with mask but the majority of the customers were without mask and the staff did not do anything about it. I was disappointed.

great stay

TripAdvisor rating 5.0/5

sebastiangG2786ED Business - TripAdvisor review

Great Stay. Very nice, professional and friendly staff (especialy Sabina form the front desk). Nice hotel, modern. Very nice room, big, good equipped and modern. Free mini bar in the room (suite). Good location, close to the shoping centre, not far away from the airport. Breakfast ok but every day the same food. Also very polite and professional staff by the breakfast. It is mt=y favorite hotel in Sofia. I can deffiniuately recommand this hotel.

Dear Sebastian, Great feedback for a great stay. Thank you for having taken the time to share your opinion please, feel welcome whenever you want in Novotel Sofia

Sofia

TripAdvisor rating 5.0/5

msadegh8 Couples - TripAdvisor review

It is a nice place to be when you are travelling for work or pleasure. It’s close to airport as well as the city centre. Main while there is shopping mall very close to hotel with good restaurants and what ever you need :-)

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. Sincerely

Great hotel for a pleasant and safe stay in Sofia

TripAdvisor rating 5.0/5

ekaterinagurchenk0va Business - TripAdvisor review

It was a really nice stay at the Novotel. Room was clean, quiet and spacious. Personnel is beyond accommodating , many thanks to them for hospitality. Breakfast was fresh and delicious, great cappuccino at the bar

Dear Ekaterina, Thank you. I'm glad to see that you had a nice stay. We hope to see you soon again

Very good stay, hotel staff very helpful and friendly

Customer review rating 4.5/5

Jan R. Business - Confirmed reviews ALL

Very good stay, hotel staff very helpful and friendly

Dear Jan Rune M., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

Excellent recognition of my Accor Plus Platinum loyalty status

TripAdvisor rating 5.0/5

Stanislav B Business - TripAdvisor review

From arrival to departure the team did their best to ensure we have a comfortable and pleasant stay. We'll definetely be back! Good recognition of my loyalty with Accor with an upgrade to a suite. The breakast was also good and well catered!

Dear Stanislav, Thank you for your comment. The card member guest are the most valuable guest for us and it is normal for us to have some special gift for you. I'm happy to see that you enjoy it We hope to see you soon again

Ask for the invoice in advance!

Customer review rating 4.5/5

T Business - Confirmed reviews ALL

A really good business hotel, I always stay here while visiting Sofia. Unfortunately this time booked on a 3rd Party website, and the invoce is not beeing sent automatically.

Dear Tamas S., We very much appreciate your comments regarding your stay at the Novotel Sofia. We will do our best to speed up the invoice service. We hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager Novotel Sofia

Good location, good stav

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The hotel has a good location, it is clean and chic. The rooms are not large, but they are well equipped with modern appliances and furniture. Parking is free and can be used on the day of check-out, which is great! The staff is very friendly. Breakfast is veru good, but it is intended more for business people than for families with children

Dear Leonid S., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron, General Manager Novotel Sofia

Great service at reception and checkout. buffet breakfeast is great.

Customer review rating 5.0/5

Gordon Business - Confirmed reviews ALL

Professional service and clean quiet rooms

Dear Gordon P., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager Novotel Sofia

Great spot, perfect location, wonderful staff!

Customer review rating 5.0/5

Kenneth M. B. Solo - Confirmed reviews ALL

This is probably my 7th stay at the Sofia Novotel. I consider it my home in Sofia. The staff are always terrific and they look after me very well! Damian at the Bar snd Restaurant knows his business and has a terrific sense of humor!

Dear Kenneth B., We very much appreciate your comments regarding your stay at the Novotel Sofia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe Bergeron General Manager

Very Modern Hotel with very friendly staff

Customer review rating 5.0/5

Ercan Friends - Confirmed reviews ALL

From the moment we have arrived Novotel Sofia , we have felt very welcome. Both check-in and check-out were very fast and friendly. We had great time at the hotel. Our room was very clean and comfortable. All precautions were taken against Covid-19. The staff were very kind and helpful. The hotel were very clean too. Breakfast was rich and the food was very fresh and tasty. Demion from the main restaurant was very kind with us.

Perfect service

Customer review rating 5.0/5

Johan Business - Confirmed reviews ALL

The service at Novotel Sofia is perfect. All staff id very friendly. During my stay, Bulgaria went in lockdown. Novotel was prepared for this and toke care for all their guest by providing the needed services in house. Thanks to the great team of Novotel Sofia, amazing service !!!

Well located

Customer review rating 5.0/5

Dimitar S. Business - Confirmed reviews ALL

it was fine

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