Novotel Sofia 4 stars

Customer review rating (ALL Rating) 4.8/5 298 reviews

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ALLSAFE approved hotel

Hotel extras

  • Modern restaurant and bar serving breakfast, lunch, dinner and drinks

  • Outstanding hospitality

  • State-of-the-art contemporary building

  • Vibrant location close to the airport and Sofia City Centre

  • Rooms with mountain and city views

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Sofia

115 N Tsarigradsko Shosse Blvd
1784 SOFIA

GPS:42.659078, 23.382982

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Whether for breakfast, lunch or dinner, our Chef offers you a great variety of dishes, always prepared with the finest quality produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  298 reviews

TripAdvisor Rating  4.5/5  1,044 reviews

Certificate of excellence 2023

Very pleasant stuff and clean hotel

TripAdvisor rating 5.0/5

Anđela S Business - TripAdvisor review

Great and pleasant stuff and very clean hotel. Five starts for food quality, atmosphere and service. Hotel is great for business but for pleasure as well. Placed near the business park centre with a lot of nice pedestrian spaces and trees. Highly recommended .

Perfect business hotel

TripAdvisor rating 5.0/5

Paradise22552836103 TripAdvisor review

Great business hotel, extremely clean. Amazing and friendly staff - both reception and bar. My choicr in Sofia from now on. Center is close, taxis are available and cheap. Rooms have everything that you need, very nice bed.

Helpful and friendly staff at the reception and in the restaurant

TripAdvisor rating 5.0/5

Scenic610614 Business - TripAdvisor review

Fast check in process, great cleaning service, friendly and helpful staff. Great location close to the airport and business area. Any suggestion or request quickly solved with smile. All in all nice experience even for a business trip, would come back

A great stay at an excellent price, business or leisure

TripAdvisor rating 5.0/5

Adrian C TripAdvisor review

What a pleasant experience! From entering the hotel until we left, we enjoyed a fine and warm welcome from friendly reception staff, accommodating servers at the bar, high-end shower products from Rituals, a great view from the 15th floor, and a wide offer for breakfast. Parking is also available, and the hotel is only a short, 15-minute ride from downtown Sofia. This makes it a top choice for business or leisure travel. There is also a cozy kids corner for younger guests. We liked so much the experience that we came back a week later. Could only congratulate the staff and the management, and highly recommend the hotel to anyone going to Sofia!

Dear Adrian C., Thank you for sharing such positive feedback about your experience with us at Novotel Sofia! We are thrilled to hear that our reception staff, bar servers, and Rituals shower products met your expectations. We also appreciate that you noted the convenient location of the hotel and the availability of parking. It truly sounds like a great experience! We are especially grateful for your kind words about our kid’s corner - it has always been our goal to make sure our younger guests feel comfortable and welcome in our hotel. It is wonderful that you came back again and we hope to have the pleasure of welcoming you again soon! Best regards, Todor MINEV General Manager

Very poor experience, unhygienic, not recommended

TripAdvisor rating 1.0/5

Ashraf S TripAdvisor review

I stayed in Novotel from Nov, 7 to 10. Upon arrival I was handed a key to my room which was very smelly. I headed back to Reception and asked for another room which they gave me, no questions asked, no apology. The new room was fine but the bed sheets hadn't been changed prior. The room did not have an iron or an ironing board. I called to ask for one. I was given an old, dirty, unhygienic kit. Here is a picture of it.

Dear Ashraf, Thank you for taking the time to share about your experience at Novotel Sofia! At Novotel Sofia, we continuously strive to provide excellent service and facilities for our guests, so we apologize if we were unable to meet your expectations when it comes to the smell and service at our Reception. We have additionally checked the status of the room with our Housekeeping department and have taken the necessary internal actions not to have such unpleasant situations again. We hope you will consider giving us another chance in the future but until then please accept our sincerest apologies for this experience. Thank you again for your valuable feedback! Sincerely,

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Other web-users rate our hotel

  • 208 reviews 9.2/10 Location
  • 220 reviews 8.5/10 Room
  • 274 reviews 9.6/10 Service
  • 11 reviews 9.7/10 WiFi
  • 111 reviews 9.3/10 Cleanliness
  • 109 reviews 7.8/10 Breakfast
  • 61 reviews 9.7/10 Vibe
  • 39 reviews 8.7/10 Amenities

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